Village Hotel Changi

Nothing much.

Shuttle service was promised but wasn’t running. We had to pay for a taxi. One member of staff said room service was 24 hours, at 10:20pm we were told it was closed, the menu said it was available until 10:30pm. No food was available at that time in the hotel even though we had just arrived. I had to leave the hotel to find something to eat. The fire alarm sounded at about 3am, I had to call reception to find out it was a false alarm. Within half an hour it sounded again. My wife was hysterical as we were on the 7th floor! The only saving grace was that the duty manager in the morning paid for the taxi back to the airport. This was supposed to be an overnight stay to rest and relax before continuing our journey but it was anything but.

Horrible service.

The service was bad.