Jeju City hotellia

Plussat: The location was close to the tourist attractions, and the breakfast was convenient. Good place for Muslim travelers since the accommodation provides separate cutlery set should they be interested to cook at the accommodation.

Miinukset: We rented a car to drive around Jeju Island. The public car park next to the accommodation did not always have spots available to park our rented car. The toilet whilst clean had to be "climbed into" from the bed area, which felt weird.

Plussat: Great location, great value for money, great facilities.

Miinukset: nothing

Plussat: A very friendly staff, clean room and good location

Plussat: The breakfast was included which is very appreciated. It was also close to the airport and bus terminal, which was useful for transportation across the island.

Miinukset: Nothing, except the fact that my phone would not charge in my room at night. Maybe it is my fault.

Miinukset: Staff, Location.

Plussat: Nicest beds of all the cheap hostels in Jeju-si

Miinukset: Cleaning crews come in early; don't plan on sleeping past 8

Plussat: Everything written clearly in English, helpful staff, really good atmosphere, free tea, coffee, books, locker (with key), guitar, kimchie, rice, body wash, shampoo. There is happy hour when you get one free drink. The breakfast is perfect. Everything well cleaned, good English communication. I absolutely recommend it.

Miinukset: The room is quite small.

Plussat: Common room and facilities

Miinukset: Small bed

Plussat: Counter staffs are friendly & helpful.. great location, walking distance to bus terminal, many restaurants & convenient stores nearby

Miinukset: the only minus point is no lift in the guesthouse

Plussat: The location was really good, close to downtown only a 15 minutes walking distance. The bedrooms were small but confortable with separate lockers and bathroom (with shower) in the room. The breakfast was really good with eggs, bread, chees, jam and orange juice freely. They also offer rice, kimchi and raddish free at any time. At the time they also had a "happy hour" in which each guest could have one free drink (beer or juice) from 8-10pm. The night staff were very friendly and gave us reccomendations on places to eat late at night. They also sell cute souvenirs on site. Highly reccommend it!

Plussat: free airport shuttle, handy for local buses, comfortable rooms, helpful staff

Miinukset: na

Plussat: It is very close to the airport and there is a bus stop just in front, the 600 bus stops there.

Miinukset: They have a shuttle but make sure your flight arrives at the hours they have programmed or you couldn’t use, there are big gaps between the times. Anyway it is close and easy to access by bus or taxi.

Plussat: This staff will bend over backwards for you. Any issue we had from not speaking a lick of the local language to giving us our very own unscheduled private shuttle to the airport. There was a couple things that were not perfect like a much needed vacuum, but the friendliness and willingness to help of the staff far outweigh that. They taught us the bus system, showed us great food/shopping, and even ordered us a pizza. We really needed the pizza... Loved this place and if we ever go back to Jeju there is no doubt in mind we'd stay again.

Miinukset: Hair. Please clean out the hair from previous visitors. I found too much for my liking.

Plussat: The hotel is very clean, the employees were really friendly and they spoke english very well. The hotel is quite close to the airport and to the fairy station. The variety of the breakfast buffet is huge.

Plussat: Excellent staff, great location, clean rooms

Miinukset: Nothing

Plussat: From the moment we arrived we were impressed with the look and feel of the hotel. The front desk staff were extremely polite and helpful and check-in was very easy. Parking attendant was very nice and had our car ready bright and early the next day. Laundry service was excellent - we were only staying 2 nights but they managed to get our clothes cleaned and pressed and back to us in one day. Breakfast buffet was delicious with lots of choices and a chef who made omelets. We checked out very early on our last day but the staff had everything ready to make the process smooth. Nice location with lots of shops and restaurants in the area. We were on a busy street but our room was very quiet. I would highly recommend this hotel.

Plussat: The three beds room was really comfortable with space for each bed. Each bed even came with charging ports! The room also came with a steamer/deodoriser machine for our clothes.

Miinukset: I’ve no complaints!

Plussat: Very good breakfast.

Plussat: Great hotel ....a real gem of a boutique hotel

Miinukset: Nothing

Plussat: We loved the breakfast buffet - the variety every morning was pleasant. Also, the room was very clean and neat. The beds are amazing!

Plussat: Hotel Leo is a little jewel of a hotel close to the airport and within walking distance of of shops and eateries. It was easy to get to the hotel from the airport if one cannot take the free airport shuttle provided by the hotel. The staff are truly friendly and helpful. The beds are comfortable and all the basic amenities are available. The choices for the buffet breakfast were varied and changed daily. We were totally happy with this hotel

Plussat: Comfy beds Bathroom ammenities

Plussat: The host is very nice. My mother and spent 4 nights there. It is very nice experience.

Plussat: Nice breakfast, good staff.

Miinukset: No black coffee! You're OK with sweetened milked but otherwise, take your own. Long way out of town.

Plussat: The owner of the guesthouse was very nice and helpful, he picked us up at the airport that we didn’t have to wait, he drove me to a car rental place to rent a car, he is very accommodating.

Plussat: The owner was really nice. He pick us up at the airport at night. I stupidly forgot one of my bag at the airport, and he takes me back there and give a lot of phone call until we find it. The house was really clean, the bathroom was nice and you can use the kitchen. The girl's room was big and comfy and the other guests were really nice. Near by you have some really nice walking streets with a lot mural painting, restaurants, convenience shops and the bus station. At the end of our stay, the owner took us back to the airport for only 5000 won, wich is cheaper than a taxi. Would be happy to come back there.

Plussat: clean room, near sea, restaurant & owner very friendly.

Miinukset: nothing

Plussat: Host can speak in English ... Helpful and informative

Plussat: Conveniently located close to the airport, beach and lots of restaurants. Beds were comfortable and facilities good (breakfast and kitchen).

Plussat: The owner is a very kind person. He provide free shuttle from airport. And also provide a simple breakfast.

Miinukset: The location is a bit far from the heart of city, but there is a bus stop nearby.

Plussat: The huge room and clean! Toilet is muslim friendly for “wuduk” The bed was comfortable

Miinukset: ⛔️

Plussat: Close to the coast. Close to restaurants, convenience stores, and bus stop. Access to the common area and kitchen. Complementary breakfast is consisted of eggs and toast. The owner was very helpful and friendly. We went to the Korean spa one evening with other guest.

Miinukset: The airport is nearby but takes about 20 mins to get there. The futton bed was very thin so we felt the floor even with two futton mattress. Out room was next to the kitchen lounge area so it was not quiet. Also the picture for the quadruple room showed the common area. I found that to be very misleading.

Plussat: Very clean room kind explanation GS25 is located in 1st floor very good restaurant and good flavor nice view

Miinukset: location : taxi driver don’t know hotel no airport shuttle

Plussat: Comfy beds!! Staff was very friendly and helpful! Great walking areas, amazing value for money!!!

Miinukset: The WiFi could have been a bit better, but this was only due to the elevation.

Plussat: Amazing location right next to the Gwaneumsa trail that goes to the top of Hallasan volcano crater. But you should skip breakfast if you want to go there in time because the hike takes 8 to 10 hours and it's a hard one!

Miinukset: The restaurant for dinner and breakfast was okay but no more and the coffee is terrible.

Plussat: Clean and quiet and kindness.

Miinukset: Breakfast and the Nanta Show

Plussat: Room was big and clean with a nice view away from the hustle and bustle of jeju city.

Miinukset: We were not able to communicate with most of the hotel staff; only one lady staff was able to communicate with us.

Plussat: It was very clean and simple. Good location if you rent a car (20-30 min from jeju airport). Good breakfast and good view (mountain or city view)

Miinukset: You might sometimes hear some noise in a room from the aisle but if you are not a sensitive person, then it will be okay.

Plussat: Fantastic spot, great views, fabulous breakfast and excellent rooms

Miinukset: Not many restaurants in the area

Plussat: Worthy for price.nice place with beautiful view.

Plussat: Location was good, quite close to Gwanemusa trail, next to Hallasan mountain (by car). Very spacious rooms, great facilities and nice staff. There's a NANTA show in the hotel, if that's what you're looking for.

Miinukset: There wasn't anything bad to mention, maybe the breakfast prices, besides that everything seemed to be quite good. I think that there's a bus station nearby the hotel, but i'm not sure. Arrived by car.

Miinukset: Toothbrush not available

Plussat: Nice surroundings. The room is comfortable too.

Miinukset: NA

Plussat: Clean and friendly staff

Miinukset: Television channels could provide more english channels or subtitles

Plussat: Location is good

Plussat: Walking distance to many restaurants and shops. Very convenient

Miinukset: No lights control at bedside, so need to climb out and in of bed

Plussat: Staff could speak Mandarin and reasonable English. Good location, near airport and shops.

Miinukset: My room was noisy from time to time, rattling sound coming from aircon or piping not sure. Still had Christmas decor on , it is already May :)

Plussat: Location The room was spacious. Value for money

Miinukset: Carpet in the room was so dirty with lots of stained and hair. The front desk not so helpful and friendly when you want to ask questions.

Plussat: Staff service was really good.

Plussat: The location is very convenient

Miinukset: The worst star rated hotel I’ve been stayed! We reserved 2 rooms for 2 days. A wash room’s exhaust fan didn’t work during our stay,the whole room stink bad smell the hotel attended told me I couldn’t change a room and they didn’t plan to repair the exhaust fan

Plussat: The location is good - near to shops and Lotte Duty Free

Miinukset: WiFi facility in the room is so poor

Plussat: The staffs of the hotel are all good at foreign languages, very trained and helpful, some facilities in the room are pretty sweet such as the baffle on the air conditioner, they even have a Cremesso machine in my room and japan-styled night-stool in the washroom.

Miinukset: The room is very lacking of sockets, no spoons, folks, chopsticks supplied, it’s very hard to have a meal if you bring some food to the room, I don’t understand why they supplies coffee machines and cups except spoons. The shower cell is not very separated to the wash room after having a shower water is all over the floor.

Miinukset: Since we travelled during winter, the air-conditioning was blowing hot air. We had no choice but to utilise the cold outside air, BUT since we opted for the room with no bed (floor mats instead) that were all on the ground floor, our window was so close to a smoking corner outside the building that we had to DEAL with cold smoke INSTEAD. Also, the floor heating in the room was TOO MUCH and couldn't be controlled manually without asking the front desk to switch it off for us. Overall, the stay was just not comfortable.

Plussat: We took the room with the hot bathtub outside. And it was a great idea as we needed to relax after days trekking everywhere on the island. The staff is very kind and nice, trying to help as much as possible. Everything is clean.

Miinukset: The facilities are not very good. The restaurant does not have a lot of choices. There is no swimming pool (we knew anyway) or gym or anything else and for the price we are paying, it is very disappointing. Regarding the room, the bathroom is amazing but the room is old. There was marks of humidity on the walls. This hotel is very expensive comparing to what you have in return. You will have other choices on the island and nearby which are better, more modern and with much more facilities. The dinning/food options are terrible in the resort. I liked my stay in the hotel however, I was very disappointed that the price was so high and there were so many points I did not like. Plus, I did not feel at all the romantic vibe.

Plussat: The staff was very nice and helpful. The property itself is beautiful.

Miinukset: The location is a bit far from some major locations.

Plussat: The hot tub

Miinukset: Very rude, informal and poor staff who barely speaks any English and are never helpful in anyways. You have to buy literally everything.

Plussat: The surroundings were very nice, but the hotel itself was really disappointing.

Miinukset: We stayed there for 3 nights, had dinner one night in the restaurant, which we found very expensive, too much food a person can handle, so a lot went to the bin, it was 70,000krw per person, that’s what the server advised to take, without any drink, you will find the same food outside the hotel for a 3rd of the price or even less. The staff is lacking hospitality skills, but above all do not have any manners and disrespect its guests, only one lady from the front desk was very nice to us and helped us, the other ones were disrespectful and rude at all times. A big group of people arrived one evening while we were in the garden, and we were asked to leave by the manager as they wanted to take a group picture. The staff’s English is from poor to zero, and the most common word used is NO. They were advertising serving cocktails on the terrace, we asked about it and they said they don’t have anything. After dinner we asked for coffee and they said they don’t have, that we needed to go literally next door to serve it there, because they were too lazy to bring it in at the table. Old rooms, noisy and smelly A/C, dirty bathrooms, no storage place for the luggage, old furniture, weird sink, no space in the room. High prices for a coffee(one espresso and one cappuccino 18,000 krw, around 16 euros) A very, very bad experience, we wanted to pay for an upgrade and they said they didn’t have rooms, we checked online, and of course they still had availability. What should have been an excellent 3 nights trip, it changed to a very annoying one. My recommendation is TO AVOID this hotel and go to a known brand, because it’s not a 5 star, it’s a 3star hotel, but 5 star hotel prices.

Plussat: View was very good!

Plussat: Location was great, right at the hiking trails. The sea view was wonderful.

Miinukset: Not worth the price, rooms not impressive for the price.

Plussat: Great Staff

Plussat: The surrounding environment and the low key, traditional design blend in perfectly, allowing guests to enjoy the surrounding greenery and the ocean in front.

Miinukset: There are many room types to choose from, hotel could provide more information in the internet so guests can make better choice to suit their taste

Plussat: This resort is a true jewel and a pleasant contrast to the massive concrete resorts along this part of this beautiful coastal stretch. Its traditional, thatched roof style of guest houses and its setting in a subtropical botanical garden-like environment on top of a cliff near the ocean is quite unique. Breakfast is very good with choices of Korean and western type dishes. The airport express bus 600 stops right in front of the entrance to the resort. It is an easy 7-min walk to the next beach (beautiful Jungmun Beach). We highly recommend this hotel!

Miinukset: Some of the staff is a bit slack. They are very friendly and do what one asks them to do, but a bit more self-motivated service attitude should be expected from staff of a 5-star hotel. Also, the 5 stars are a bit overrated; it is rather a 4-star rating.

Plussat: Not enough outlets in the room, had to unplug lights to operate the kettle in the room. Not quite as private as the pictures suggests, there is a hotel only walkway that can see into the rooms.

Miinukset: Great staff, amazing and scenic location though a bit far from restaurants, etc.

Plussat: It was awesome. The room, the breakfast, the location.

Miinukset: Nothing

Plussat: The location is convenient. The hotel is clean and comfortable. Breakfast is excellent with good view.

Plussat: Mediocre hotel

Miinukset: Small pool, fitness center closed, didn't seem super clean

Plussat: Located at the city

Miinukset: Fitness was closed for renovation. Washing machine available only 2.

Plussat: Front desk great！View from room also great！ Even can see hanla moutain。

Plussat: Breakfast was good especially as I am from UK so not always easy for western people in Asia. Room was clean and well serviced. I thought in need of a face lift. Not a big as I thought. TV good.

Miinukset: Not much in the way of refreshment facility in hotel and pool was not quite as picture showed.

Plussat: No thanks.

Plussat: Breakfast

Miinukset: ၱ

Plussat: The hotel is strategically located in the city with easy access to food & shopping. The view is great next to airport and the sea. It was pleasant stay and we would definitely stay there again in our next visit.

Miinukset: The reception is on the 6th floor and there no staff to help assist us and our bags at the lobby on the first floor especially the senior citizen. Usually a 5 star hotel will provide a concierge or door man to help take the luggage for check in.

Plussat: Clean , good location but not up to expectations, I booked deluxe room with “ocean view” for higher price , but the view the property can offer is only the airport view because it’s far from the ocean! . Description might be misleading.

Miinukset: N/A

Plussat: I like how they had a hotel personnel that could speak English very well at the front desk. The cleaning ladies were friendly. The atmosphere was elegant and comfortable.

Miinukset: I did not like the size of the bathroom. It was very nice but very small. I loved everything else.

Plussat: A quiet location and a small hotel with only 3 rooms on my floor, top floor. Very helpful and courteous staff

Miinukset: There is a blue light on the aircon that is right above the bed in my room. A little annoying when I turned off all the lights at bed time.

Plussat: Excellent value : price relationship Very stylish and spacious room Good air-conditioning and WiFi Friendly staff

Miinukset: Very bad coffee Staff's English could be better...

Plussat: The place was really clean and the staff was always helpful and kind to us. Easy to commute, close to the airport and nearby many car rental places!

Miinukset: We didn't take the breakfast seeing the price. We thought this wasn't worth that much seeing the reviews.

Plussat: Room is large enough for family with 2 Children. The staff is really helpful. They assisted us all our needs during our stay. Excellent services.

Miinukset: Nothing didn’t like. Perfect!

Plussat: I arrived hotel at 11:30am, a female staff was so kind to allow us check in few hrs earlier than expected time. Another male staff helped us call taxi and even help us carry the 20kg baggage onto taxi when we leave for the airport. Comparing to many of the local taxi drivers who don't even get down taxi to help us with the baggage, this male hotel staff was really doing much extra than his duties. Appreciated.

Miinukset: one of the bathroom light was out of order, can't even watch own face in front of the mirror. Room was so much smaller than shown on photos, I have already anticipated photo difference, but it's still too far from my expectations.

Plussat: The room is decently clean, location is pretty central in Jeju-si, and lots of restaurants and parks within walking distance. Hotel parking is good and easily accessible.

Miinukset: The breakfast offered was terrible. Not worth paying for. There are a few options available outside the hotel within walking distance. We took the hotel brekky because we are traveling with an infant and wanted to keep things simple but in hindsight I would have rather do the work and go to a proper restaurant.

Plussat: It was calm hotel!

Miinukset: Maybe can ameliorate there menu in the hotel’s restaurant.

Plussat: Good location though a bit of a problem with parking, basement parking has only few spaces, but you can find few places to park nearby. The family room has interesting layout, comfy beds, spacious bathroom with shower and automated toilet. Mini bar has nice selection of drinks and is refilled daily. Plenty of food options nearby. Breakfast for westerners a bit limited though.

Plussat: -Friendly welcoming and staff speaks excellent English. -Breakfast was quite simple, but good. -Room was modern and clean.

Miinukset: -Nothing

Plussat: Clean, great location, free car park.

Miinukset: Breakfast was very Asian! But the toast was good! :)

Plussat: Comfortable and clean hotel close to the bus terminal. Beds were perfect.

Miinukset: Restaurant was expensive and didn't offer any vegetarian alternatives.

Plussat: The room was spacious, clean and confortable. Internet and AC worked well.

Miinukset: The breakfast choice was quite limited, especially in terms of non-Korean food.

Plussat: The location was good as it is close to the bus terminal, from which you can take any bus to any location in Jeju. I was skeptic about earlier reviews of there not being many restaurants in the neighbor. It is true in it's immediate vicinity, but after some walking you can easily find some local food restaurants.

Miinukset: From a 4 star hotel you would expect cleanliness, that was very disappointing. At arrival my room was full with hair strands on the bedside table, in the sink and on the desks. There was also lots of dust on various furniture and food stains which has been dried up. The thrash bin was not emptied. Fortunately (or not) they chose a color that masks these things very well as it was slightly yellowish which is the same as the color of the lighting. The room was big and spacious and I would say the construction is very good, but the lack of proper care and maintenance was a big let down. Also they don't say anywhere that their facilities (Gym and SPA) charge extra. Or I just straight up missed that info.

Plussat: Great location, there are several bus stops and restaurants nearby the hotel. Clean and spacious.

Plussat: The room was clean. Beds were comfortable. There were enough towels and toiletries for the three of us. There was an underground parking for guests which was great because it rained a lot during our stay and the underground parking was very convenient to avoid the rain. The bathroom came with a bidet.

Miinukset: Using the gym came at extra cost and was not part of the room fees, which was a bit disappointing since we were looking forward to using it. The front desk staff seemed a little off the day we checked in and when we went back to ask a couple questions, but they were still polite.

Plussat: In general, it is okay. The toliet is good. Generally clean.

Miinukset: The pillows are a bit smelly. The air condition kept making noise even though I turned it off. A bit far away from the local traditional market.

Plussat: Staff was helpful and friendly besides not speaking much english. The room was clean and big.

Miinukset: Parking area can be difficult to get into because it is located off a narrow street which can get crowded at times.

Plussat: Very good breakfast. Location closed to Jeju Bus Terminal, perfect to take buses to go around the island. Convenient store next to the lobby. Nice staff.

Miinukset: As it was raining a lot I asked for umbrellas to use and they were legitimately asking for a deposit of 10.000w which was fine for us. The problem was that they accepted only cash and not deposit card (nor card) to pay for the deposit so we ended up not being able to get any umbrella. (In Korea It is possible to pay for a transaction and cancel it very easily which I had done many times, even for deposits). We were in a three bedroom but kept on having toiletries for two people so we had to ask every time at the lobby. They have a Korean style sauna where is very nice to go after a day of exploring the island, however I found it a bit pricey (10.000w for hotel guests, 20.000w for everyone else) compared to others I have been in Korea. Maybe it was because it is located in the hotel, I’m not sure!

Plussat: Room clean, more cozy

Miinukset: Nope

Plussat: Location is good and it is vert clean.

Miinukset: Breakfast is not so much excellent.

Plussat: Helpful staff. Clean room.

Plussat: It’s modern and clean and near to restaurants and shops.

Miinukset: Cleaner can put a little more effort to clean the table top and not just clear rubbish bins. The floor and table top are still stained with yesterday’s coffee drips and dusty.

Plussat: Location is good. The view of breakfast cafe is nice. My baby loves the big Teddy bear at the lobby.

Miinukset: The sound-proof is not very good. If there could have more chrildren's playground would be good.

Miinukset: ac was on and off so it was quite humid and hot

Plussat: Location, cleanliness

Miinukset: Nothing

Plussat: Very friendly and efficient staff; hotel was centrally located in the busy district area.

Miinukset: The made use of paper cups which may not be so environmentally friendly.

Miinukset: There was no medicine for emergency

Plussat: Shilla stay is always my top choice in korea. Tried once in seoul and jeju as well, they just never let me down. Staff speak fluent eng and always try their best to fulfill customers' requests.

Plussat: Great, clean high-end hotel with English speaking staff. We enjoyed our 3 day stay at the Ramada and found it to be a spacious room for our 4 member family. If you're feeling a little adventurous, walking to several sights was no problem. The local taxis are always there to help you find your way back, should you stray too far. They seemed quite familiar with the hotel even in English. The hotel is located on the ocean with a very nice walkway to stroll on. But there is no beachfront. For that you'll have to take a bit of a ride to reach the nearest beaches. The hotel was very gracious when it came to checking in as they let us check in several hours early which helped us out a lot.

Miinukset: Not the hotel's fault, but there is really only 1 city bus that runs in front of the hotel (#30). Also, there is only 1 of the 3 elevators that goes all the way to the ground floor which means you have to walk a ways through the lobby to get out. Like many of the multi-star hotels, the Ramada charges for every little thing including use of the pool, razors and toothbrushes. I've come to understand this is just the way it is.

Plussat: I am an American, born in Korea, who can read and write Korean fluently. Your hotel was beautiful and it was nice for walking and eating. Your concierge staff was outstanding and provided recommendations for the best eating locations. This was most appreciated.

Miinukset: The pool and spa facilities were highly unusual for Americans who like to lounge by the pools leisurely. It felt awkward that you would need to check in with someone just to sit by a pool to enjoy a view, something we did not do because of the regulations. Although spa was included, we did not use it, not even once, because of the rigidity of the process. The images of swimming pool was what drew us to this property. Other then that, this was a five star experience.

Plussat: Alright location - lovely sea views from many of the rooms and you can walk out to a number of good restaurants. It was a comfortable bed

Miinukset: The decor is quite dated, and the staff were not particularly friendly.

Plussat: The family room is spacious The pianist at lobby really good

Miinukset: The towel so dirty with black stained The breakfast buffet severely under staff and there’s no choice of eggs just served cold boiled ones. Closed strict at 1030 I booked for 3 adult and one toddler and staying in the family room and they just offered breakfast tickets for 2 ppl! So mean.

Plussat: Info desk was very nice. Every employee was kind.

Miinukset: Everything was great!

Plussat: - On the counter, check-in was smooth and the staff are well-spoken in english - The room is spacious, amenities is all there in the room - Wifi internet connection is very good, no issue with connection and no lags - Breakfast was not bad, suitable for the standard - Indoor pool and Outdoor pool are available - Taxi concierge upon outside the hotel are excellent, that one staff was really great and assist us greatly in getting taxi and explaining the driver our destination

Miinukset: - Upon check-in, staff was not attentive and took a while for them to recognise I was checking in - Finishing with the checking-in, I expect a hotel of this caliber at least pro-actively aid to carry our luggage, but sadly no (maybe not part of Korean culture, I don't know) at the minimum, the customer service (concierge service) need to up their game - Upon entering the room (I booked Ocean View room), the view was there but blocked by the construction crane. I know it's not their job but at the minimum, courtesy to tell via email or even during the check-in. (so not the worth of my money) - The TV entertainment system is nightmare, no english manual nor english setting for the TV (as if the hotel is not to cater International tourist) - Breakfast was okay, avoid the weekend as the number of people are tremendous.

Plussat: Favilitied impressive piano music every nite

Miinukset: Loved it all

Plussat: The buffet was good

Miinukset: The other restaurants were not open

Plussat: It has a kids suite with a separate room for the children.

Miinukset: The proximity to the airport as we could hear noise from the aeroplanes in the morning. It may not bother you if you are an early riser.

Plussat: The location was great. It was located right in front of the water. 10-15 minute walk to the shopping and local market. Staff was excellent. The moment we stepped out the cab, the gentleman working the bell desk with the Australian accent was so friendly. He immediately grabbed our bags and sent it up to the check in desk. Room size was great! Living room space + bedroom. Breakfast buffet was great! Worth it! it had a lot of option to choose from.

Miinukset: The room smelled like smoke the moment we walked in. The room was located on 3rd floor, which went out to a larger balcony, my guess is that the previous guests were smokers and went out there to smoke as there was a huge litter of cigarette butts stacked in the corner of the balcony. The manager explained to me that it was cigarettes were thrown from the floor(s) above which I dont think is true since all the cigarette butts were in all in one corner. Housekeeping immedietly came to clean it up, air the room out, but smoke smell still lingered. Couldn't keep the windows open at night since the sounds of the planes /car/people. Manager was unable to move rooms, but comped us breakfast during our stay. Gym use was only used for once a day- I get it, hotel don't want guests to spend multiple hours in there for multiple visits per day and abuse it... but would have been nice to access the spa at night after tours all day , but i couldn't since i used my pass for the fitness center that morning. Not sure why there was a can of roach/bug spray in the nightstand either... Was that intentionally left? Not a good look for 5-star hotel.

Miinukset: noisy construction work in the sea

Plussat: Traveling in Korea with a 4 member family group can be difficult; particularly in finding adequate hotel rooms. The room at the Ramada was comfortable for all 4 of us and was reasonably priced. The hotel staff spoke a English and our room was ready 2 hours early at no extra cost. The pianist in the lobby created a very soothing and relaxing atmosphere that resonated throughout the hotel. Taxis were everywhere and if you aren't afraid of walking a few blocks, shopping is close by. We had the city (foggy mountain) view that was still pleasant. About 5 blocks south of the hotel is a historic site of old buildings. If you're at the hotel on Sunday there is a live street performance (free) that happens at 1530 each week. Other than the busy elevators, it was hard to tell we weren't alone in the hotel it was so peaceful.

Miinukset: It's quite minor but only one of the elevators goes to the ground floor meaning you have to go the long way through the lobby to get down to the sidewalk if you get on the wrong elevator. We also shopped in the gift shop where my wife found a nice 'pearl' ring. The clerk swore it was a real pearl but the price and feel of the pearl said otherwise.

Plussat: The conveniences of the hotel location

Miinukset: The expensive transportation cost

Plussat: Hotel situation next to the airport

Miinukset: No services at all: bar always closed, complicated to obtain explanation in English Very noisy due to buildings construction

Plussat: The location is good as it is near the airport. Taking a taxi to and fro airport is abt 4000won to 5000won. Also, easy to travel by public transport bus (eg. There are direct bus to the hotel bus stop from osculloc.

Miinukset: Nil

Miinukset: Do not take the room with the traditional Korean beds instead of the regular beds as it is impossible to sleep on it.

Plussat: Great location

Miinukset: Couldn’t assist ordering takeaway food.

Plussat: The connecting room which we have stayed is excellent, spacious and comfortable. The only concern is that the shower water pressure is too low.

Plussat: Clean, spacious, good location.

Miinukset: There were guests running in the halls yelling, laughing loudly, during in the halls talking and eating until late into the night. We stayed in the Ondol room. The pillows were hard like rocks.

Plussat: All good

Miinukset: All good

Plussat: The room was spacious.

Miinukset: The breakfast could be better. Toilet was small

Plussat: I liked the location as it was walking distance to Emart, Mc Donald's (which was what my children wanted). There is also a Starbucks adjacent to the Hotel which was very nice. It was near the airport which is a big plus factor for us.

Miinukset: The towels were worn and looked grayish already.

Miinukset: We bought pre advance breakfast rate on the second day, which principally cheaper. Bit struggling with the communication with the guy who was in charge in breakfast area who charged us full premium breakfast. We needed to wait for 15 min until it is resolved. Breakfast is mainly Korean buffet so if you cannot handle spicy better eat outside the hotel. We weren’t that happy with the whole package, although breakfast rate is not expensive, we rather not have breakfast in the hotel.

Plussat: Specious rooms.

Miinukset: The surrounding of the hotel is very industrial. No night life around. Staff doesn’t speak good English. My friend has to change the room due to a cracked wall. The rooftop has no bar.

Plussat: I liked the view of the sea and the rooftop pool.

Miinukset: Once when I was swimming I noticed a man that worked for the hotel (he looked like a manager or owner, some type of higher up personnel) that didn't seem too pleased to see me in the pool. Because he kept walking around the pool pretending to inspect it and simultaneously give me dirty looks, I didn't feel welcome to swim in the pool. Perhaps because I'm not Asian or European. The other staff were very kind and exceptional just the one dude I got very negative vibes from. I wish I got his name, I want to be very clear that the young pool staff, the cleaners, the front desk people were all very kind, I don't want them to be blamed.

Plussat: Very decent compares to the price. Especially the staff was well trained and eager to help with a big smile.

Miinukset: Breakfast buffet didn’t have any tea. The out door pool is smaller than you expect. Still ok to chill overlooking the ocean view.

Plussat: Very nice and clean rooms. Beautiful views of the ocean!

Miinukset: They could have had more food facilities.

Plussat: The staff was very friendly. Also, the bed is very comfy, we had great sleep during our stay.

Miinukset: Nothing

Plussat: The staff were very helpful, kind and welcoming.

Miinukset: The pool is not heated so its very cold.

Plussat: Really nice hotel, probably one of the best during our stay in South Korea. Breakfast was great!

Miinukset: The location is close to the airport, but far away from most of the attractions in the city, so you'd either have to wait for a bus or take a cab

Plussat: The room was nice. The view from the rooftop view was also nice.

Miinukset: The availability of food in the restaurant, the choices on the snack menu, and the expensive breakfast were poor.

Plussat: Clean and good value.

Miinukset: No rooftop access mid-April. I understand that the pool and rooftop bar is closed most the year but access to the roof would be nice regardless. We had a Mountain View and could only view the ocean from the locked door of rooftop - adding access for the ocean view would be nice. The rooms could be better lit. Wifi wasn't working initially but they had someone come to fix it at 1am. Same with the safe. Wifi was weak. No charging outlets by beds. No bathmat. Saturday wedding made parking difficult.

Plussat: The view is amazing, room is big and the toilet is clean

Miinukset: The beach is far

Plussat: Staff, cleanliness of rooms, location, variety of breakfast

Miinukset: none

Plussat: Reception staffs are accomodating, can speak Mandarin well. But will be a little hard if met customer that cant communicate with mandarin nor korean

Plussat: - Counter staff were very friendly

Plussat: Quiet room despite the works outside Helpful staff despite they didn't feel comfortable with speaking English

Miinukset: The weakest point was the breakfast - dull and low quality, I struggled to find anything I'd like. I'd prefer eating even a cheap local Korean food than fries or pasta resembling spaghetti (for breakfast!)

Plussat: Location was very good.

Miinukset: Towels were quite old.

Plussat: Close to the airport, staff are friendly, clean and spacious hotel rooms. Easy to get around and near a lots of restaurants.

Miinukset: Nothing

Plussat: The location is nice. Number of eating and shopping options.

Miinukset: Far from all nature related recreation points. The transport options are very expensive and time consuming. If you are planning to stay at this location, rental car is the best option. The room cleaning service was not good, no floor moping or changing bed sheets.

Plussat: Friendly staffs. Nice coffee during breakfast.

Miinukset: Weak wifi signal. For the room we stayed, there is basically no Wi-Fi connection in the room. No varieties for the breakfast.

Plussat: Henkilökunta ystävällistä

Miinukset: Kerroksessa käytävän matto likainen

Plussat: The bed we had was so huge that i think it can more than 4 person and the bed was so comfy

Miinukset: The staff at the hotel was a bit of not helpful

Plussat: The staff at the reception is very helpful

Miinukset: The car park is a bit far

Plussat: 1. The location is ok and easy to go to Lotte Duty Free Shop and the shopping area. 2.The swimming pools are nice but it is a bit fussy to rent a swimming cap.

Miinukset: 1.The toilet was dirty with some used towels and white stones or dirt when I first got into the toilet without use.It was a bit terrible. That means the staff for cleaning needs to pay attention to clean rooms.When taking ashower, tap water Leaks out of the shower area . 2. The staff at the front desk seemed unhelpful to show us the way when we asked about the way to the tourist spots. I think the staff may need more training.

Miinukset: That jacuzzi was turned on only for 5 minutes in the morning.

Plussat: Location is close to the airport and also near many things in Jeju city. There's a convenience store just outside the hotel, but also cafes and restaurants in the vicinity. The hotel is nice as well, with the superior room having plenty of space to work in. There's a coin laundry in the basement, along with an underground parking garage. The rooftop pool overlooks the airport and ocean, and you can go every day for free during your stay.

Miinukset: Breakfast is overpriced. Our room had view of a wall from the tire shop (though luckily it was quiet). Could use a bit more soundproofing from the hall. Bathroom door hard to close

Plussat: The whole hotel was very clean and nice. Everything looked new. Our room was very spacious and open. The bed seemed larger than in the picture. The whirlpool bath was situated behind the bed in the corner of the room, up a few steps and near a window for pleasant lighting. The bathroom was also very roomy.

Miinukset: Although there was a wide variety of foods for breakfast, the "hot foods" were not hot. Also, the air conditioning did not work in our room, so it felt a little uncomfortable during the night.

Plussat: Good location, walking distance to shops and restaurants. Enjoyed breakfast with good choice.

Plussat: Great cleaners, great views from the pool, great location, easy to find bus stop, great front desk staff.

Miinukset: N/a

Plussat: The children's pool was perfect for our kids.

Miinukset: I wish we could have gone swimmimg more than once a day.

Plussat: Easy central location

Plussat: Good breakfast. The swimming pool had great views.

Miinukset: We were not aware when booking that you’re only allowed to use the pool once per night that you’re there, which seems ridiculous and mean. When I went to the pool it was full of kids screaming and taking up the entire area, including the jacuzzi, so no hopes of relaxing there. I hid outside instead. There is a small gym, but there is no air con there!! Not even a tiny fan. Nor were there any towels or disinfectant. The staff on the whole were helpful but not especially warm or friendly.

Plussat: Great pool with view towards the sea and airport. Staff were very polite and welcoming.

Plussat: The swimming pool was very nice to the kids as the water was warm.

Plussat: 위치가 제주시에 있어 서귀포의 관광지와 멀다는 단점이 있었지만, 협재 해수욕장까지 셔틀이 운영되고 있었고, 야외에 찬물 수영장과 따뜻한 자쿠지가 같이 운영되어 밤에 수영하기 참 좋았습니다. 아이를 맡아 봐주는 아이 놀이방이 있어, 6세 남아가 하루 종일놀면서 엄마 아빠와 떨어져 주어 편하게 쉴수 있었어요. 스텝이 어린데도 아주 열심히 돌봐주고 놀아주어서 대만족 했습니다. 한식당이 생각보다 아주 훌륭했습니다. 저희가 머물땐 40% 할인행사기간이라 가격대비 너무나 만족스럽게 식사를 했는데요, 할인 없이는 식사대가 높은편이라 부담스럽긴 하지만, 음식과 분위기가 아주 훌륭했습니다. 호텔 가격대비 아주 훌륭한 호텔이라 생각됩니다.

Plussat: the location was perfect !! close to various markets and food streets. the entry of the hotel is very spacious and they offer jacuzzi , sauna and swimming pool without charges unlike certain hotels.

Miinukset: the beds ( double beds) were small and a little hard . could not get a proper sleep. hence, could improve the bedding conditions.

Plussat: The location, friendly staff & cleanliness. Very helpful on queries we have about areas around the hotel and car parking services.

Miinukset: We had to pay to use the gym. Was expecting it to be free like other good hotels.

Plussat: The property is clean, the rooms are clean and we like most is the bed its comfortable we sleep well.

Miinukset: The wifi a little bit slow.

Plussat: Destination.

Miinukset: Support by hotel it's not good. It's so bad.

Plussat: The rooms are nice and clean.

Miinukset: You need tomoay for EVERYTHING in this hotel. Pool chairs, gym, breakfast, nothing is included! Don’t get tricked by the price! The staff barely speaks english and the service is bad!

Plussat: Location

Miinukset: No sofa at the lobby, that’s so bad about this hotel as I stayed with my parents. They insisted us to keep us stand, waiting for a taxi, waiting for a bus,,,,,, I never stayed such five star hotel.

Plussat: A great hotel. Our second stay there. Clean and fresh. Great with swimming pool and outside bar. The hotel also have a private beach closeby where you could go with hotel bus. I really like this hotel

Miinukset: The breakfast is way to expensive, even with european standards.

Plussat: Very clean and facilities were great! Staff was also very friendly

Plussat: Looftop Pool was great

Miinukset: Old building

Plussat: Friendly staff and clean rooms

Miinukset: It is in the northen part of the Island

Plussat: Love the cosy decor of the room and its really clean.

Miinukset: The breakfast plan was a pretty expensive and the room could be bigger.

Plussat: Wonderful room with the sea view. Good location to access the seaside, big market and restaurants.

Plussat: Good location and clean room.

Plussat: The location is pretty good. It close to the center and it's nice. The room is bigger than the average in Korea.

Miinukset: The hotel located above roller coasters park and the property didn't mentioned that in the description. The pool is very lame and not seem as the photos of the hotel. The staff don't speak good english and not nice as well. The quietness in the room is very bad and the hotel is noisy from the outside and the inside. The exchange rate is unfair for tourists. Bad experience with this place. It was definitely disappointing.

Plussat: Fantastic location. Proximity to good restaurants, the sea, convenient stores.

Miinukset: The window glass needs to be cleaned from outside. Although the view of the sea was amazing, the unclean hazy glass spoilt it to a great extent.

Plussat: Wow! , This is probably the best hotel I've ever stayed on. Super quiet environment, all the staff so friendly and nice. Super big TV and very good and big shower. This hotel really had everything you could ask for a hotel!

Miinukset: Nothing bad about this hotel , really nothing!!

Plussat: Breakfast was buffet style and good.

Miinukset: Swimming pool operational hours. Checked in late and swimming pool was already closed. Had to check out early in the morning and receptionist mentioned swimming pool not being open until 1 PM.

Plussat: Shower was excellent. The housekeeping staff were very friendly and accommodating. The pool is heated so comfortable. Beds were comfortable.

Miinukset: The pool is a bit small for the amount of people that use it. Also people were using blow up inflatables with little consideration for other guests.

Plussat: Lovely staff, great swimming pool, good breakfast.

Plussat: Room

Miinukset: No swimming pool. No washing machine

Plussat: Super spacious, good value for money (especially for those traveling with big family)

Miinukset: Room was not too clean, a bit dusty. Room lighting was not too good. Room layout was not too convenient (it was awkward to find additional "small-and-hidden" room inside the bedroom)

Plussat: Had a great breakfast and beautiful ocean view. convenience store down stairs. Late check out. Big closets.

Miinukset: They only give us one key/card. The shower head was not adjustable and did not have a good seal.

Plussat: Room space

Plussat: The room looked like in the pictures. I like the convenient store right on the 1st floor. The access from the airport by bus is very close, maybe 15 mins.

Miinukset: They put us in a room looking at the port when we asked for an ocean view. On our side of the hotel it was very noisy, because there is like an outside theatre where people perform and it was very noisy. There were stains on pillows and the couch, it wasn't clean, which was really not expected for the price we paid.

Plussat: This hotel is exceptional and outstanding.The location is ideal as it is opposite the sea. It is less than 10 mins away from the airport. The staff were incredibly friendly and welcoming on arrival. My room was cleaned every day and it was spotless. The bathroom was modern and clean. On arrival, the hotel had provided two complimentary beers in my mini fridge as it was summer here in Korea. I would highly recommend staying in this hotel to anyone. Thank you Ocean Suites hotel for a memorable stay.

Miinukset: Nothing. I cannot fault this hotel at all.

Plussat: Good location, near many shops and restaurants.

Miinukset: Overall restaurant and breakfast in the hotel very expensive.

Plussat: Location

Miinukset: Staff didn't speak any English. Hotel is old and dated. No proper gym, just 3 machines which are old and aged and disfunctional. Corridors were old and dirty

Plussat: The staff is very friendly. They helped us book the taxi and answered our questions.

Miinukset: Our room smells like cigarette even though it's non-smoking room.

Plussat: The location was central, plenty of options for travel, i.e cabs, buses. Staff was friendly and had english speaking reps. Mc Donald's and Dunkin Doughnuts around corner for cheaper version of breakfast.

Miinukset: No pool or hot tub. The in house breakfast and dinner buffets were a little pricey. No free continental style option for breakfast.

Plussat: Not including

Plussat: Location is perfect. Right next to many must see spots, many bus stops nearby, just few bus stops away from the traditional markets

Miinukset: The room a bit old and small (but really clean)

Plussat: Building

Miinukset: Attitude of front desk staff, wasn’t family friendly.

Plussat: The location is very good, very close to the city centre.

Plussat: Near to shops and restaurants

Miinukset: Food prices expensive and could only have set meals

Plussat: Looks old but well maintained

Plussat: Very comfortable

Miinukset: The delivery and food was to expensive. 70,000 KRW for a small pizza and six wings. The indoor pool was charged for 35,000 KRW. I understand for sauna And other activities but for the pool the cost of the room being 99,000 KRW and the carpets being dirty the pool should come included in the price.

Plussat: Location was great, room was clean and staff were friendly.

Miinukset: I didn't like the location of my room (1028), right adjacent to the lifts so was quite noisy with people / cleaners talking. Also I wasn't aware that the pool / fitness centre were an addition cost until I went there.

Miinukset: No free wifi

Plussat: The hotel staff's hospitality and room cleanliness. It's also within walking distance to the market and eateries.

Miinukset: Can't think of anything right now.

Plussat: I loved the view, the location was great. Super clean and very accomadating. Staff were great as well!

Miinukset: The bed was hard

Plussat: Avoid at all costs...if Satan had a hotel it would be the Kal.

Miinukset: 28 degrees Celsius in room and no control over temperature. Opened window but there was no screen so flies infested my room. Gym, pool, sauna etc. costs 13,500 KRW per visit/ 60,000 per person at buffet. Terrible location, non-accommodating staff,. Avoid!

Plussat: Friendly, kind and respectful korean staff.

Miinukset: Outdated, poor communication skills, the whole staff speak no English. The hotel is outdated. The bathroom, bedroom and all the facilities are from the eighties or nineties. The hygiene is poor. Airco not functional. We could only get one fan because in the whole " five stars hotel" they couldn't find a second ventilation fan for our second room. After putting an order for three rediculously expensive hamburgers. ( for which I had to go down myself to the restaurant, because once again the whole staff speak no English) and after waiting for half an hour. The room service called me again Tot tell me that in the (great five stars hotel) they only had two hamburgers left. I cancel the whole order and guess what! They send the order after an hour because no one on the phone could understand my sophisticated sentence ( cancel the order!!!). A total disappointment. Waste Op time and money.

Plussat: The reception staff was very pleasant and engaged.

Miinukset: There was a little construction in the neighborhood but that couldn't be helped.

Plussat: The breakfast was awesome. There was a nice amount of variety; not a western breakfast but there was a bit of something for everyone. Staff was very friendly and there was a more than adequate amount of seating. The rooms were very nice and the beds were comfortable.Our room had a balcony overlooking the ocean, which was a great view to wake up to in the morning. The grounds overall were just beautiful. And the hotel is literally a few minutes’ walk to the beach with easy access to restaurants and beach activities, so there was plenty to do without having to leave the area. Once again, the staff was extremely helpful with whatever we needed (calling a taxi, help with directions, etc...).

Miinukset: We only have one complaint: we returned one evening to find our hotel room door wide open. Fortunately, our room was not disturbed and nothing was missing. When we informed the staff, they readily allowed us to view the CCTV which didn’t give a great angle of our door, so how our door became that way remains a mystery. After viewing the CCTV, the staff informed us that another guest informed them that they noticed our door was open and we were disappointed that management did not take the initiative to lock our door or inform us that this took place. We’re so grateful that the people of South Korea are so honest and that nothing was taken from our room!

Plussat: The location of the hotel, it’s design and view from the hotel is amazing. Breakfast is great too.

Plussat: The hotel is beyond our expectation. Located near to the Hamdeok Beach. Very beautiful beach view from our room. The hotel also very comfortable and very valuable in term in term of price.

Miinukset: Difficult to find the main switch of the lamp but the hotel staff fixed it faster than expect. Overall is very good.

Plussat: Close to the beach, lots of restaurants and bars nearby. The staff was helpful and the toilet was fancy.

Miinukset: We couldn’t find the light switch and the pub downstairs confused us.

Plussat: Nice View from Balcony.

Miinukset: Beach is flooded for 1/2 day due to tide.

Plussat: Excellent view of the ocean and great location.

Miinukset: Staff was very stiff and unfriendly

Plussat: Consistent turn down service, helpful staff, and excellent breakfast. Good location within walking distance of many restaurants and attractions.

Miinukset: Breakfast could have been included with price of room.

Plussat: The Hotel was very nice. The Korean-style Suite was clean, spacious and really comfortable. View from the balcony was excellent facing to beautiful Hamdeok beach which 5 minute walk to it. Clean shower available outside the hotel.