Jeju City hotellia

Plussat: A good place for us as we stayed there for several days. Close to buses that will get you to wherever you need to go, once you know the right number and direction. Limited English spoken, but that was not a problem for us. Staff directed us to the required buses without any problems. No breakfast is included - we self catered and had a fridge in the room, access to fresh coffee downstairs in the lobby and a kettle and teabags supplied in our room.

Miinukset: The restaurants in the area did not impress us too much with offerings of gizzards, tripe, chicken feet and hot entrail soup, but that is nothing to do with the hotel. There is a good corner Korean BBQ place several blocks away run by a friendly couple and an Indian restaurant (Raj Mahal) in the main shopping street.

Plussat: All the staffs are friendly and warm-hearted. The room is clean and tidy. Besides it is very convenient to shopping and go sightseeing.

Plussat: Clean, quite, comfortable hotel room. Nice staff.

Plussat: Decent hotel for a reasonable price. Nothing special but just a clean and quiet place to stay for a few nights. We stayed one night and didn't have any complaints. The room had all necessary equipment and amenities and was clean. It was big enough for the two of us. The bed was a bit hard though. The receptionist was friendly and explained us how to get to some tourist attractions and helped us getting a taxi. The airport bus stops nearby and takes you to the airport in 5 to 10 minutes. If you're looking for a quiet and clean place to sleep in Jeju City, we definitely can recommend this hotel.

Miinukset: There is no breakfast option but the room has a fridge and a water cooker, so you can prepare something for yourself or just hit the town and look for a breakfast shop.

Plussat: Close to the action but quiet

Miinukset: WiFi not brilliant

Plussat: The position is good (around 10 min walk).

Miinukset: The staff cannot speak English and sometimes it has been hard to communicate.

Plussat: We stay one night, so for our stay it was ok.

Miinukset: Hard bed and pillow.

Plussat: Good Location

Plussat: The hotel was in a fantastic and convenient location, right in the city centre.

Miinukset: Very basic amenities and small room. Value for money though.

Plussat: Very close to the airport and other cities in Jeju as well. Staffs were lovely and helpful. Clean space and great place to stay for a good price.

Miinukset: N/A

Plussat: Staff friendly, good location, airport shuttle and valet parking. Highly recommended base for visiting Jeju Island. Thanks!

Plussat: The airport shuttle bus was a nice touch. Do remember to inform the hotel at least a day in advance if you need the shuttle to or from the airport. Hotel is in the middle of a shopping area with many restaurants nearby.

Miinukset: Nil

Plussat: Free Airport Shuttle service, free salad bar from 11 am, steam clothing care system, convenient location. Excellent value and highly recommend!!

Plussat: This staff will bend over backwards for you. Any issue we had from not speaking a lick of the local language to giving us our very own unscheduled private shuttle to the airport. There was a couple things that were not perfect like a much needed vacuum, but the friendliness and willingness to help of the staff far outweigh that. They taught us the bus system, showed us great food/shopping, and even ordered us a pizza. We really needed the pizza... Loved this place and if we ever go back to Jeju there is no doubt in mind we'd stay again.

Miinukset: Hair. Please clean out the hair from previous visitors. I found too much for my liking.

Plussat: Great location and felt safe. Staff was very friendly and the service was great.

Miinukset: The breakfast food needs improvement. There’s only one night shift employee working after 10 or 11pm. I guess guests were checking out late in the evening and I had to wait a while for shower gel. I had a nice stay. I would stay again next time I visit jeju island.

Plussat: Very comfortable bed and bedding and very clean and spacious room. Great design to have USB ports right by the bed to charge phones. Very thoughtful.

Miinukset: Nothing. Everything was great!

Plussat: Hotel has parking managed by the staff. Shuttle to airport is available. Room has a LG Tromm styler to steam clean the clothes. Bed is especially comfortable. Nearby shops for street shopping.

Miinukset: May need to study public transport to avoid driving in the city.

Plussat: Hotel is not new，but there is still some bad decoration smell inside the room.

Plussat: Great hotel with big rooms and comfortable beds. The bath room is also big. The rooms were very clean. Good breakfast and good hotel location.

Plussat: The hotel conveniently located. Found and shops nearby

Plussat: Good location to many restaurants. Only 10 minutes to airport on hotel shuttle. Staff was friendly and helpful.

Miinukset: Not enough hooks to hang used towels. Not enough storage for clothing. Had to keep everything in the suitcase. No washcloths, only hand and bath towels. Maybe that’s the Korean way.

Plussat: Comfy beds Bathroom ammenities

Plussat: the place, lobby is nice and clean and spacious. the dorm is clean. the bathroom shared with 3 others, was OK but some damp smells. friendly staff. would stay here again!

Miinukset: the slight banging noise that didn't seem to end until well into 11pm. It was very very annoying and hindered sleep. No option of private rooms (unless all sold out). Staying in a dorm, I didn't know I couldn't stand loud breathers until I stayed here. She might as well of been snoring at a high level, but the sounds heavy breathing made it very difficult to sleep, along the banging that seemed to be coming from outside.

Plussat: A very friendly staff, clean room and good location

Miinukset: Staff, Location.

Plussat: It easy and convenient. It clean and the staff very helpfull and easy going..

Miinukset: Nothinggg

Plussat: The location is great if you don’t have a car. It’s right next to the bus station so it’s easy to get around the island. The room was spacious and the breakfast included eggs which is rare in Korea.

Miinukset: The towels are very small considering they take a deposit. Also I found most food places in the vicinity close at 8 so I’d have to go to the old town to get dinner.

Plussat: All is satisfying and definitely will stay again if i go to jeju island. Very recommended

Miinukset: Nothinggg

Plussat: I will recommend this yeha guest house to my friends its everything you need is here for traveler! Thanks for the staff of yeha. Till next time

Miinukset: Nothing

Plussat: Great price, helpful and nice staff. The tours from the guesthouse were amazing

Miinukset: The bed is not really comfortable...

Plussat: Great combination of excellent cleanliness and a relaxed atmosphere. Happy hour a great idea and also the free laundry. Very close to good places to eat as well and staff were very helpful

Miinukset: Perhaps some milk for the coffee with breakfast

Plussat: Kind and helpful staff, good common area, close to the bus terminal, so it’s easy to reach other destinations on the island

Plussat: The breakfast was really good. The rooms were nice and spacious, very clean. The scenery around the hotel is good, nice views. Location is ideal for hiking Hallasan Volcano. I'll return next time I visit Jeju.

Miinukset: The breakfast is really good, but expensive. It's a bit away from things so a car is helpful.

Plussat: Very clean room kind explanation GS25 is located in 1st floor very good restaurant and good flavor nice view

Miinukset: location : taxi driver don’t know hotel no airport shuttle

Miinukset: Breakfast was okay. You can also buy vouchers at the hotel for 15,000 Korean Won per person but I didn't think the breakfast buffet was worth the value.

Plussat: Amazing location right next to the Gwaneumsa trail that goes to the top of Hallasan volcano crater. But you should skip breakfast if you want to go there in time because the hike takes 8 to 10 hours and it's a hard one!

Miinukset: The restaurant for dinner and breakfast was okay but no more and the coffee is terrible.

Plussat: Clean and quiet and kindness.

Miinukset: Breakfast and the Nanta Show

Plussat: Room was big and clean with a nice view away from the hustle and bustle of jeju city.

Miinukset: We were not able to communicate with most of the hotel staff; only one lady staff was able to communicate with us.

Plussat: It was very clean and simple. Good location if you rent a car (20-30 min from jeju airport). Good breakfast and good view (mountain or city view)

Miinukset: You might sometimes hear some noise in a room from the aisle but if you are not a sensitive person, then it will be okay.

Plussat: Big room and clean

Miinukset: No restaurant nearby

Plussat: Location was good, quite close to Gwanemusa trail, next to Hallasan mountain (by car). Very spacious rooms, great facilities and nice staff. There's a NANTA show in the hotel, if that's what you're looking for.

Miinukset: There wasn't anything bad to mention, maybe the breakfast prices, besides that everything seemed to be quite good. I think that there's a bus station nearby the hotel, but i'm not sure. Arrived by car.

Miinukset: Menu is pretty limited

Plussat: Nice surroundings. The room is comfortable too.

Miinukset: NA

Plussat: The hot tub

Miinukset: Very rude, informal and poor staff who barely speaks any English and are never helpful in anyways. You have to buy literally everything.

Plussat: The surroundings were very nice, but the hotel itself was really disappointing.

Miinukset: We stayed there for 3 nights, had dinner one night in the restaurant, which we found very expensive, too much food a person can handle, so a lot went to the bin, it was 70,000krw per person, that’s what the server advised to take, without any drink, you will find the same food outside the hotel for a 3rd of the price or even less. The staff is lacking hospitality skills, but above all do not have any manners and disrespect its guests, only one lady from the front desk was very nice to us and helped us, the other ones were disrespectful and rude at all times. A big group of people arrived one evening while we were in the garden, and we were asked to leave by the manager as they wanted to take a group picture. The staff’s English is from poor to zero, and the most common word used is NO. They were advertising serving cocktails on the terrace, we asked about it and they said they don’t have anything. After dinner we asked for coffee and they said they don’t have, that we needed to go literally next door to serve it there, because they were too lazy to bring it in at the table. Old rooms, noisy and smelly A/C, dirty bathrooms, no storage place for the luggage, old furniture, weird sink, no space in the room. High prices for a coffee(one espresso and one cappuccino 18,000 krw, around 16 euros) A very, very bad experience, we wanted to pay for an upgrade and they said they didn’t have rooms, we checked online, and of course they still had availability. What should have been an excellent 3 nights trip, it changed to a very annoying one. My recommendation is TO AVOID this hotel and go to a known brand, because it’s not a 5 star, it’s a 3star hotel, but 5 star hotel prices.

Plussat: View was very good!

Plussat: Location was great, right at the hiking trails. The sea view was wonderful.

Miinukset: Not worth the price, rooms not impressive for the price.

Plussat: It is a small sized resort, which makes it cozy. They serve an excellent breakfast. One of the best surfing beaches of Jeju is on walking distance (staff could have told us about it).

Miinukset: Staff is not very talkative and they could offer information what to do in the neighbourhood. Not so much to do for children at the resort.

Plussat: Great Staff

Plussat: The surrounding environment and the low key, traditional design blend in perfectly, allowing guests to enjoy the surrounding greenery and the ocean in front.

Miinukset: There are many room types to choose from, hotel could provide more information in the internet so guests can make better choice to suit their taste

Plussat: Beautiful garden setting.

Miinukset: Shower in a bath

Plussat: This resort is a true jewel and a pleasant contrast to the massive concrete resorts along this part of this beautiful coastal stretch. Its traditional, thatched roof style of guest houses and its setting in a subtropical botanical garden-like environment on top of a cliff near the ocean is quite unique. Breakfast is very good with choices of Korean and western type dishes. The airport express bus 600 stops right in front of the entrance to the resort. It is an easy 7-min walk to the next beach (beautiful Jungmun Beach). We highly recommend this hotel!

Miinukset: Some of the staff is a bit slack. They are very friendly and do what one asks them to do, but a bit more self-motivated service attitude should be expected from staff of a 5-star hotel. Also, the 5 stars are a bit overrated; it is rather a 4-star rating.

Plussat: Not enough outlets in the room, had to unplug lights to operate the kettle in the room. Not quite as private as the pictures suggests, there is a hotel only walkway that can see into the rooms.

Miinukset: Great staff, amazing and scenic location though a bit far from restaurants, etc.

Plussat: Location was good and along the airport limousine bus route. Staff was helpful.

Miinukset: Room was a little cramped for 3 persons. Limited clothes hangers

Plussat: Near to airport

Plussat: the rooftop pool area- small pool bar with food-lap pool and hot tub with view of ocean and airport- really nice lockerrooms to shower with shampoo etc towels and slippers

Miinukset: drunk guest in elevator who said nasty comments

Plussat: The location was fine, we couldn't decide what to do for the best as we were there for such a short stay so opted for close to the airport to maximise time. The room was spacious and clean and the beds were very comfy. The rooms may have been a bit 'corporate' and therefore quite soulless but on the flip side it had all the amenities you could ever need. We did also make use of the coin laundry which was very easy to use and handy. Unfortunately the weather was not conducive to relaxing by the rooftop pool, but it looked nice and I'm sure when the island is not gearing up for a typhoon, it'd be a fun place to be. Very close to a wealth of nice restaurants, including an amazing barbecue place!

Miinukset: It was all good, and exactly what we expected.

Plussat: Location

Miinukset: English level of staff is not good

Plussat: Centrally located. Very friendly and organised concierge staff in the lobby welcoming you to the hotel and helping arrange tours.

Miinukset: Breakfast was very expensive for the quality.

Plussat: Sky-view swimming pool is nice

Plussat: Nice location. Paris Baguette and some local food just across the street. Free parking at the basement and Lotte Duty free shop is just downstairs but closes at 7pm. Did not try the breakfast but the variety looks good. Decent stay.

Miinukset: Pool and sauna was closed on monday which was the day i checked in.

Plussat: early check in

Miinukset: breakfast is disappointed

Plussat: Location was great with easy access to the central bus station and airport with easy access to city centre. Comfortable stay and okay value for money.

Miinukset: Sauna is not free for guests of the hotel which is a real shame. Guests do get 50% off but i wish this was made obvious in the hotel description on booking. Overall more of a 3 than 4 stars.

Plussat: The location is perfect since it is in the center of the city. It is between old downtown and new downtown. It is also near the airport. There are a lot of eating places around and the hotel itself has a restaurant and a convenience store.

Miinukset: We requested the hotel staff to book a taxi a day before to take us to the Nanta Show and Sky Water Show. We were assured that a taxi will be available and they quoted a price. However, on the day itself, we were informed that they cannot book us a taxi and we should just do it ourselves. This is not good customer service for me.

Plussat: Hotel is centrally located and is having very good connectivity. Hotel is newly constructed and properly furnished. Gym and Sauna facilities are also great. Overall excellent.

Miinukset: Breakfast is not fully continental. Veterinarian items are less, hotel can improve on this aspects.

Plussat: Location is ok if you like the city. However Jeju is nicer on the countryside.

Miinukset: The room window was very small and you can just see the building wall 1m infront of you. More a broom closet than the “Delux Room”. There were alot of burn stains on the ground as well even so it was a non smoking room. Furthermore the provided towles looked alread old and ready to be scrapped a year ago. The Hotel staff was not very friendly and we felt like we bother them by just checking in. I would not stay here again.

Plussat: Clean Cozy Location

Plussat: Clean rooms and very comfortable beds. They will clean your room everyday. Staff are always happy to help. They did answer all our concerns and questions for directions as best as they can. They all seemed to love their jobs and are always smiling every time we see them. They are also very helpful in calling a cab, especially during our check out since we have lots of luggage with us. Will definitely stay here again.

Miinukset: not too many food choices in the restaurant. as well as their breakfast buffet (thus we only bought 1 day just to try) i wish they can allow food delivery in hotel premises :-) they don't have a pool, but I guess it's not that important since we don't spend time so much in the hotel anyways.

Plussat: It's totally worth the price that you paid. 4 star feel.

Miinukset: Nothing at all

Plussat: Very clean and comfortable rooms. People at the front desk were nice and helpful. The breakfast was nice with a wide variety especially of warm meals. The room was quite and the service thorough. The bus terminal is in ~7-10 minutes walking distance so all other spots on Jeju can be easily reached. I liked the fitness center and the sauna a lot. Opposite to some reviews there are plenty restaurants (although mostly very meat-intensive) around.

Miinukset: It's some distance (~40 min walk, 5 min taxi) to old Jeju and the coast. Price for Spa could be included but we knew that before booking.

Plussat: Big room. Comfy bed.

Miinukset: Breakfast had a wide spread but the Korean hot dishes weren't suit our taste.

Plussat: The hotel and the rooms are very nice. The bed is very comfortable and the bathroom a good size. We ate at the restaurant a few times. I thought the restaurant food was average (compared to what I had eaten in Seoul and Busan). The bus station is not far away with good bus services around the island. TIP: the tourist information booth outside the bus station provide a very good service.

Miinukset: The restaurant food.

Plussat: Front desk staffs mostly friendly. One of the male staff help us to call for delivery when we are stuck in the hotel because of typhoon. He also try to help us to call the airline for flight rescheduling. Breakfast was basic. Room is comfortable and clean.

Plussat: This was really a nice hotel! In the breakfast were toast, ham, cheese, Marmelade, Cornflakes, korean bulgogi, rice, salad and season fruits. The room was sooo nice and the shower perfect! They even had 3 big bottles: shampoo, conditioner and body gel. At the last day we checked out at 5 am because we wanted to see the sunset. The staff (a young man) made us delisious sandwich and packed us salad and fruit as well. THANK YOU

Miinukset: Maybe more parking places

Plussat: The location and the friendly staff are commendable. Will definitely tell my friends of how good my experience is.

Miinukset: Nothing

Plussat: Our flight was cancelled so we had to find a hotel near the airport at last moment. We were happy to find this place. It was 10 mins from airport by taxi, comfortable beds, great shower, nice breakfast and super friendly staff. Plus many good restaurants close that you can walk too. Front desk arranged our morning taxi back to airport and again were so kind and helpful to us.

Miinukset: The carpet in our room and hotel hallway was stained and needs to be updated. But all other hotel and room facilities were very clean!!

Plussat: Decent breakfast. Good location. Enough parking. Nice bathrooms with sealed shower.

Miinukset: Only green tea available at breakfast which is typical for Korea. Please offer black tea as well.

Plussat: The location just 10 minutes to the airport which was very convenient and value for money.. Breakfast 5/5.

Plussat: Helpful staff. Nice coffee shop on the ground floor.

Miinukset: Rooms were a little dated.

Plussat: Good wifi, spacious and very clean room and bath, large balcony with a fantastic view, underground parking for free (from where you can take the elevator to your floor), large and comfortable bed, safe deposit, fridge with free soft drinks every day!

Miinukset: Quite far from good restaurants and bars (hotel restaurant has no choice and closes at 9.20pm), only 1 elevator for 12 floors (waiting in the hot corridors that have no air-co), safe deposit is a carry-on safe (maybe 3kg)

Plussat: Cleanliness of hotel

Miinukset: Not much

Plussat: Stayed here twice. The hotel is very clean. The staff are very friendly - helped me order food. The location is also great: a 10-minute walk away from Lotte Duty Free, eMart and Shilla Duty Free. Well worth the price.

Miinukset: None.

Plussat: Breakfast was not included in the room. The location is good. Easy access.

Miinukset: Breakfast to be included.

Plussat: Clean and friendly staff

Miinukset: Television channels could provide more english channels or subtitles

Plussat: Liked the location as it’s conveniently near everything- Lotte Duty Free, shops, restaurants, and bars.

Miinukset: Was expecting that the family room would be two rooms adjacent to each other instead of a room with two queen size beds like in other hotels.

Plussat: Walking distance to many restaurants and shops. Very convenient

Miinukset: No lights control at bedside, so need to climb out and in of bed

Plussat: Staff could speak Mandarin and reasonable English. Good location, near airport and shops.

Miinukset: My room was noisy from time to time, rattling sound coming from aircon or piping not sure. Still had Christmas decor on , it is already May :)

Plussat: Good location, very near airport. Carpark is full and thus the staff allowed me to park my car at the entrance area. Good!

Miinukset: Nil

Plussat: Staff service was really good.

Plussat: The location is very convenient

Miinukset: The worst star rated hotel I’ve been stayed! We reserved 2 rooms for 2 days. A wash room’s exhaust fan didn’t work during our stay,the whole room stink bad smell the hotel attended told me I couldn’t change a room and they didn’t plan to repair the exhaust fan

Plussat: The staffs of the hotel are all good at foreign languages, very trained and helpful, some facilities in the room are pretty sweet such as the baffle on the air conditioner, they even have a Cremesso machine in my room and japan-styled night-stool in the washroom.

Miinukset: The room is very lacking of sockets, no spoons, folks, chopsticks supplied, it’s very hard to have a meal if you bring some food to the room, I don’t understand why they supplies coffee machines and cups except spoons. The shower cell is not very separated to the wash room after having a shower water is all over the floor.

Miinukset: Since we travelled during winter, the air-conditioning was blowing hot air. We had no choice but to utilise the cold outside air, BUT since we opted for the room with no bed (floor mats instead) that were all on the ground floor, our window was so close to a smoking corner outside the building that we had to DEAL with cold smoke INSTEAD. Also, the floor heating in the room was TOO MUCH and couldn't be controlled manually without asking the front desk to switch it off for us. Overall, the stay was just not comfortable.

Plussat: Location is good and it is vert clean.

Miinukset: Breakfast is not so much excellent.

Plussat: Location, only 3 min away from Shilla duty free.

Miinukset: Room rather small compared to the price

Plussat: location

Plussat: Check in and out processes were very easy; staff at the counter were friendly and efficient. Explained everything in detail which I found helpful. Location was also good. Bus stop to the airport is literally thirty sec from the bldg.

Miinukset: The room I stayed in had bad odor of cigarettes which I think lingered from the previous guests and I had a migraine because of that. I wish I asked to change the room but it was a bit late when I thought of that. Also, with rooms located adjacent to each other, the doors to the rooms are too close to each other. Rooms are not sound proof and I could hear all the noises coming from the hallway and even from other rooms.

Plussat: The location of the hotel in central area.

Plussat: Staff extremely friendly and helpful. The hotel inside is beautiful. Great gym. Beds were comfortable and they use Aveda toiletries which were so nice. The best part was the buffet breakfast, the spread was amazing and totally delicious. I wish I could eat more!

Miinukset: Nothing. Everything was great

Plussat: Good location, in the city centre. Friendly staff, can speak Chinese and English. Clean rooms.

Plussat: The location is really good, just in the downtown, and is close to the airport. While it is a little far away from some nature attractions. The room is clean and big. Furthermore, the price of the room is relatively worth of value.

Miinukset: N/A

Plussat: Breakfast spread was superb. We enjoye the rice noodle soup, fresh bread (with toaster to make it hot) and yoghurt muesli. Location was excellent as well. ABC Mart was just opposite the hotel. Plus a whole street of cafes and stores.

Miinukset: You had to off the master switch to off all the lights in the room.

Plussat: The location.

Miinukset: The tiny family room. The receptionist was not flexible.

Plussat: Great, clean high-end hotel with English speaking staff. We enjoyed our 3 day stay at the Ramada and found it to be a spacious room for our 4 member family. If you're feeling a little adventurous, walking to several sights was no problem. The local taxis are always there to help you find your way back, should you stray too far. They seemed quite familiar with the hotel even in English. The hotel is located on the ocean with a very nice walkway to stroll on. But there is no beachfront. For that you'll have to take a bit of a ride to reach the nearest beaches. The hotel was very gracious when it came to checking in as they let us check in several hours early which helped us out a lot.

Miinukset: Not the hotel's fault, but there is really only 1 city bus that runs in front of the hotel (#30). Also, there is only 1 of the 3 elevators that goes all the way to the ground floor which means you have to walk a ways through the lobby to get out. Like many of the multi-star hotels, the Ramada charges for every little thing including use of the pool, razors and toothbrushes. I've come to understand this is just the way it is.

Plussat: Nice hotel. Nice staff. Nice room. Nice view

Plussat: Nothing at all

Miinukset: The AC was hot, the bed mattress bad not for five stars hotel, even the smell of the hotel lobby and floors

Plussat: I am an American, born in Korea, who can read and write Korean fluently. Your hotel was beautiful and it was nice for walking and eating. Your concierge staff was outstanding and provided recommendations for the best eating locations. This was most appreciated.

Miinukset: The pool and spa facilities were highly unusual for Americans who like to lounge by the pools leisurely. It felt awkward that you would need to check in with someone just to sit by a pool to enjoy a view, something we did not do because of the regulations. Although spa was included, we did not use it, not even once, because of the rigidity of the process. The images of swimming pool was what drew us to this property. Other then that, this was a five star experience.

Plussat: good location in the center of jeju-si, i can walk to find some seafood restaurant nearby. about 1km it is also near the black pork street and shopping center of jeju and market. just a few minutes going by taxi. if you want to go to sightseeing, you can take the taxi to bus terminal nearby.

Miinukset: nothing. it is good.

Plussat: Info desk was very nice. Every employee was kind.

Miinukset: Everything was great!

Plussat: Nothing

Miinukset: Everything. Old hotel and filthy. Breakfast was horrible, stale croissants and tasteless food and on top of that you have to wait in line to be seated. My baby was crawling in our room and after 2 mins I picked him up to see his feet black from the dirty carpet and floor in the bathroom. We left 3 nights earlier than planned and went to the Gold one hotel which was amazing.

Plussat: - On the counter, check-in was smooth and the staff are well-spoken in english - The room is spacious, amenities is all there in the room - Wifi internet connection is very good, no issue with connection and no lags - Breakfast was not bad, suitable for the standard - Indoor pool and Outdoor pool are available - Taxi concierge upon outside the hotel are excellent, that one staff was really great and assist us greatly in getting taxi and explaining the driver our destination

Miinukset: - Upon check-in, staff was not attentive and took a while for them to recognise I was checking in - Finishing with the checking-in, I expect a hotel of this caliber at least pro-actively aid to carry our luggage, but sadly no (maybe not part of Korean culture, I don't know) at the minimum, the customer service (concierge service) need to up their game - Upon entering the room (I booked Ocean View room), the view was there but blocked by the construction crane. I know it's not their job but at the minimum, courtesy to tell via email or even during the check-in. (so not the worth of my money) - The TV entertainment system is nightmare, no english manual nor english setting for the TV (as if the hotel is not to cater International tourist) - Breakfast was okay, avoid the weekend as the number of people are tremendous.

Plussat: I always loved jeju. In fact it was not the first time I had visited your property. The view, the room and almost everything was awesome. It was unfortunate that there was no halal food on offer.

Miinukset: There was no halal food for us. no microwave to warm milk for our baby. The facilities did not have any space for me to make some baby food at all. I had sent an email regarding the reduction of the payment because I found and send a link to a lower price being offered by some other company for similar facilities I booked. However, I never heard back any reply in this regard.

Plussat: Traveling in Korea with a 4 member family group can be difficult; particularly in finding adequate hotel rooms. The room at the Ramada was comfortable for all 4 of us and was reasonably priced. The hotel staff spoke a English and our room was ready 2 hours early at no extra cost. The pianist in the lobby created a very soothing and relaxing atmosphere that resonated throughout the hotel. Taxis were everywhere and if you aren't afraid of walking a few blocks, shopping is close by. We had the city (foggy mountain) view that was still pleasant. About 5 blocks south of the hotel is a historic site of old buildings. If you're at the hotel on Sunday there is a live street performance (free) that happens at 1530 each week. Other than the busy elevators, it was hard to tell we weren't alone in the hotel it was so peaceful.

Miinukset: It's quite minor but only one of the elevators goes to the ground floor meaning you have to go the long way through the lobby to get down to the sidewalk if you get on the wrong elevator. We also shopped in the gift shop where my wife found a nice 'pearl' ring. The clerk swore it was a real pearl but the price and feel of the pearl said otherwise.

Plussat: The breakfast was good. But it lasted for too short in time.

Miinukset: The language standard of most of the staff can't match with the star rating of the hotel

Plussat: Great location. Good room size and nice sea view. Swimming pool. Great stuff.

Miinukset: Outdated furnishings and bathrooms. It would be nice to modernize this hotel a bit

Plussat: Had a great breakfast and beautiful ocean view. convenience store down stairs. Late check out. Big closets.

Miinukset: They only give us one key/card. The shower head was not adjustable and did not have a good seal.

Plussat: The reception staff can speak good English and were helpful.

Miinukset: The drainage in the shower room wasn’t that great. There were dust and a toothpick on the floor under the desk area on our first day there.

Plussat: This hotel is exceptional and outstanding.The location is ideal as it is opposite the sea. It is less than 10 mins away from the airport. The staff were incredibly friendly and welcoming on arrival. My room was cleaned every day and it was spotless. The bathroom was modern and clean. On arrival, the hotel had provided two complimentary beers in my mini fridge as it was summer here in Korea. I would highly recommend staying in this hotel to anyone. Thank you Ocean Suites hotel for a memorable stay.

Miinukset: Nothing. I cannot fault this hotel at all.

Plussat: Good location, near many shops and restaurants.

Miinukset: Overall restaurant and breakfast in the hotel very expensive.

Plussat: spacious for the living room and bedroom. we managed to get the iron and the board with ease. nearby convenience store. overall awesome

Miinukset: the toilet was slightly small.

Plussat: Location

Miinukset: Staff didn't speak any English. Hotel is old and dated. No proper gym, just 3 machines which are old and aged and disfunctional. Corridors were old and dirty

Plussat: Location is great.

Miinukset: Need to improve in bathroom facilities especially the drainage for shower. Water was flowing all over no matter how we tried to stop it. Room #1034

Plussat: location

Miinukset: the bed

Plussat: Not including

Plussat: Near airport clean friendly got grocery shop nearby bus stop and taxi are easy to get ocean view

Plussat: The location is quite near to the airport. It is beside two convenient stores. Seaview was amazing!

Plussat: Great Oceanview,big room,good Location,close to bus station

Plussat: Staff was really helpful and kind, staff also suggested some good restaurants around the area. Room was big

Plussat: I like hotel room, location, price and staff.

Miinukset: Staff dont speak english well but very helpfull.

Plussat: The swim pool on top floor is nice and breakfast is so delicious. Bus station just in front gate, and walk few minutes will reach the sea have some caffe and restaurant.

Miinukset: But the music in bar mostly is only Korea language I want hear more English. And the swim pool had some one wear shoes go inside play water ball with family ..I doubt the water is not clean enough, that day do-not want use the pool. Mine room was sea view looks very calm If have balcony will perfect. And the last day I want go jeju museum of art unfortunately is closed. The reception girl didn’t give right information.

Plussat: The staff is super friendly and supportive. Pho i , the reception manager was very helpful. She guided about food options and taxi options.

Miinukset: There is no restaurant at the hotel nor room service. That was quite inconvenient given there are not many options around to eat western food

Plussat: Clean, breakfast, comfortable

Miinukset: No laundry available

Plussat: The fruit, yogurt and pastries were very good. The layout of the room was great for two friends travelling together. the view was wonderful and the staff very friendly.

Miinukset: Only the one restaurant and not open much.

Plussat: Staff were friendly, the rooms had international sockets.

Plussat: Clean and good value.

Miinukset: No rooftop access mid-April. I understand that the pool and rooftop bar is closed most the year but access to the roof would be nice regardless. We had a Mountain View and could only view the ocean from the locked door of rooftop - adding access for the ocean view would be nice. The rooms could be better lit. Wifi wasn't working initially but they had someone come to fix it at 1am. Same with the safe. Wifi was weak. No charging outlets by beds. No bathmat. Saturday wedding made parking difficult.

Plussat: 1. The location is ok and easy to go to Lotte Duty Free Shop and the shopping area. 2.The swimming pools are nice but it is a bit fussy to rent a swimming cap.

Miinukset: 1.The toilet was dirty with some used towels and white stones or dirt when I first got into the toilet without use.It was a bit terrible. That means the staff for cleaning needs to pay attention to clean rooms.When taking ashower, tap water Leaks out of the shower area . 2. The staff at the front desk seemed unhelpful to show us the way when we asked about the way to the tourist spots. I think the staff may need more training.

Plussat: Hotel Sirius is a good hotel in a good location. The staff are friendly and helpful. The rooms are comfortable and clean and the hotel has everything you could need. We enjoyed our time there.

Plussat: Staff were helpful and knowledgible

Miinukset: The restaurant wasn't open for dinner but the staff directed us to where local restaurants were located

Plussat: Good area, nearby Airport only 5 minnutes

Plussat: Swimming pool is super good with fantastic view

Plussat: Air conditioning is functioning well! Very comfortable sleep. Location close to airport. Swimming pool lane unexpectedly long enough

Plussat: Comfortableness of the hotel room.

Miinukset: The swimming pool is very crowded

Plussat: Value for money with clean rooms and elegant furnishings at lobby. Staff at cafe was particularly helpful.

Miinukset: A more genuine interest in the needs of customers instead of just being transactional.

Plussat: The price seemed to be good and the location was suitably close to the airport

Miinukset: The location was terrible!!! In Korea no drinking is permitted before driving , it has become a major problem, so after parking my rented car at the hotel it was necessary for us to walk or take the taxi to a nearby restaurant which was about 1.3 km from the hotel, which is not that far in temperate climates, but in the middle of summer in Jeju? It's like suicide!! There are no taxis that want to go to such a near site and vice versa! So we had to walk to the restaurant and back in the hot sun!! Absolutely horrid location, not to far but not walkable. It would be good for package travelling teams with transportation but on free travellers not recommended!! We were booked for 2 days at at 5 star hotel and needed a place in-between, in Jeju city, so my choice, and the fact that it had an indoor pool. Do not think about the pool in summer! The pool is situated on the roof with wide windows , think about the temperature in the summer!! Do not book this hotel for the pool in summer .

Plussat: Good breakfast. The swimming pool had great views.

Miinukset: We were not aware when booking that you’re only allowed to use the pool once per night that you’re there, which seems ridiculous and mean. When I went to the pool it was full of kids screaming and taking up the entire area, including the jacuzzi, so no hopes of relaxing there. I hid outside instead. There is a small gym, but there is no air con there!! Not even a tiny fan. Nor were there any towels or disinfectant. The staff on the whole were helpful but not especially warm or friendly.

Plussat: The foord quality of the new Japanese restaurant in the hotel was great

Miinukset: Breakfast wes poor; staff's English is sub-standard; room has no working desk; facilities in room a bit dated; room lighting is too dark;.

Plussat: 위치가 제주시에 있어 서귀포의 관광지와 멀다는 단점이 있었지만, 협재 해수욕장까지 셔틀이 운영되고 있었고, 야외에 찬물 수영장과 따뜻한 자쿠지가 같이 운영되어 밤에 수영하기 참 좋았습니다. 아이를 맡아 봐주는 아이 놀이방이 있어, 6세 남아가 하루 종일놀면서 엄마 아빠와 떨어져 주어 편하게 쉴수 있었어요. 스텝이 어린데도 아주 열심히 돌봐주고 놀아주어서 대만족 했습니다. 한식당이 생각보다 아주 훌륭했습니다. 저희가 머물땐 40% 할인행사기간이라 가격대비 너무나 만족스럽게 식사를 했는데요, 할인 없이는 식사대가 높은편이라 부담스럽긴 하지만, 음식과 분위기가 아주 훌륭했습니다. 호텔 가격대비 아주 훌륭한 호텔이라 생각됩니다.

Plussat: Comfy bed and good location

Miinukset: Noise inside due to cleaners starting too early 07;30-08:30 every morning. No iron in room, only 1 pillow each. Poor tea and coffee facilities ( flavoured tea and no milk for coffee) tiny amount of shower stuff each day

Plussat: The room is clean and spatious. Staff professional as usual.

Miinukset: There’s always an underlying cigarette smell in the rooms I stay. This time it was tolerable.

Plussat: The hotel has a good location and pool. The room design is modern.

Miinukset: I stayed in the hotel 2 years ago and had a real 5* hotel experience. I returned this time to find the level of service has dropped dramatically. The provision of mini bar, coffee and tea in the rooms was very poor for a 5* hotel bad coffe adn tea brand. The hotel has set up temporary bars made from pallets and temporary tents by the pool that served very expensive and not very good food. Go to the local restaurant 5 minutes from the hotel to get very good and locally priced food. Staff are cordial and try to help, but have very, very basic English and help was difficult to get. This is not a 5* hotel anymore.

Plussat: The property is clean, the rooms are clean and we like most is the bed its comfortable we sleep well.

Miinukset: The wifi a little bit slow.

Plussat: The room was beautiful, with big windows. The bed was comfortable. There was a piano that a random little girl was playing, which was a nice touch. There is a convenience store that opens until late which has most things you could need, which is honestly the best thing about this hotel.

Miinukset: There weren't many activities or big restaurants around. The restaurants closed at 9 PM which is too early. The lobby felt too wide and had no warmth or coziness. A guy at the door of the casino was not nice at all when I only politely asked if I can enter.

Plussat: Good clean room.

Miinukset: Breakfast was very expensive. Swimming pool was closed

Plussat: Location

Miinukset: No sofa at the lobby, that’s so bad about this hotel as I stayed with my parents. They insisted us to keep us stand, waiting for a taxi, waiting for a bus,,,,,, I never stayed such five star hotel.

Plussat: A great hotel. Our second stay there. Clean and fresh. Great with swimming pool and outside bar. The hotel also have a private beach closeby where you could go with hotel bus. I really like this hotel

Miinukset: The breakfast is way to expensive, even with european standards.

Plussat: The location is great walking distance to all major attractions

Miinukset: The theme park next it, loud music goes till 10:30

Plussat: Great location. Really nice view of sunrise.

Miinukset: Parking lot is a bit too small

Plussat: Right on seafront

Miinukset: The restaurant and bar lacked ambiance. Nice staff though.

Plussat: Good location

Miinukset: The front desk is very unprofessional ... I left my dress due to hurry check out. 1) They didn’t check the room firstly during check out 2) when returned halfway to pick up the dress, I was told nothing was left there while I am pretty sure it was left on the bed mixed with the blanket !!! 3)In additional, they direct a detour and much time consuming routine... when asking commuting information

Plussat: The bed was huge and comfy and the room large and clean. The bathroom nice and clean with a huge powerful shower. Nice toiletries and robe. 4 quick elevators

Miinukset: With 11 floors of rooms it needs more than 9 sunloungers. The pool area doesn't open until 1pm and then is in shadow from 4pm due to the height of the hotel. The music was ridiculously loud and the pool tiny and shallow. Really disappointed, especially as there is no beach. The nearest beach is a 40 minute bus ride away and also too small for the number of people and full of rubbish.

Plussat: very good

Plussat: Not much, everything so standard, Room starting looks old. Eventhough bathroom was ok. Bed sheet just ok , mine has a hole on it. In the morning, you’ll hear plane sound every 10 minutes since the area is close to the airport

Miinukset: First, it starts with the pools was shut without notice on the web site. They do say seasonaly, but would’nt it better if they state the periodic that pools is not available. Very disappointed since we booked this hotel just because it has a pools over the harbour. Don’t expect too much.

Plussat: Staff: some staff are nice and helpful, others are not -- Mixed Review Room and facilities: Rooms are well sized but basic rooms, which do not exceed your expectations by any means. View is nice from the sea facing rooms.

Miinukset: Breakfast - Really really bad breakfast especially of you're vegetarian like me. They had stone cold potatoes / watery scrambled eggs / powdery orange juice / and only slices of stale-ish white bread. The place is not worth the money you pay.

Plussat: Very spacious and clean! Strategic location where Convenient stores and restaurants are just right outside the hotel. Facing the sea as well!

Plussat: Spacious and clean

Miinukset: a) Would be even better if the bathroom has a slippery-proof mat! Everything else is great :) b) the price for breakfast is a little too expensive.

Plussat: The conveniences of the hotel location

Miinukset: The expensive transportation cost

Plussat: I like the view as well as the service by the staff. Innternet service was also excellent.

Plussat: Great location

Miinukset: Couldn’t assist ordering takeaway food.

Plussat: The connecting room which we have stayed is excellent, spacious and comfortable. The only concern is that the shower water pressure is too low.

Plussat: The room is clean & comfy. Easily access for mini mart, restaurants and shops.

Miinukset: Quite a distance to the retail shops, about 15mins walk. Staff are very helpful and friendly but they may need to improve in English and Chinese communication.

Plussat: a moderate hotel with it location and services are good. Overall staff performance were helpful and friendly

Miinukset: car parking facilities shall be improved. too limited and small parking lot

Plussat: Clean, spacious, good location.

Miinukset: There were guests running in the halls yelling, laughing loudly, during in the halls talking and eating until late into the night. We stayed in the Ondol room. The pillows were hard like rocks.

Plussat: The room was spacious.

Miinukset: The breakfast could be better. Toilet was small

Plussat: I liked the location as it was walking distance to Emart, Mc Donald's (which was what my children wanted). There is also a Starbucks adjacent to the Hotel which was very nice. It was near the airport which is a big plus factor for us.

Miinukset: The towels were worn and looked grayish already.

Plussat: Reception staffs are accomodating, can speak Mandarin well. But will be a little hard if met customer that cant communicate with mandarin nor korean

Plussat: Breakfast value for money Good location

Miinukset: No disposablr sllipper were given. Staffs do not take initiative to introduce restaurant or attraction nearby

Plussat: - Counter staff were very friendly

Plussat: Quiet room despite the works outside Helpful staff despite they didn't feel comfortable with speaking English

Miinukset: The weakest point was the breakfast - dull and low quality, I struggled to find anything I'd like. I'd prefer eating even a cheap local Korean food than fries or pasta resembling spaghetti (for breakfast!)

Plussat: Location was very good.

Miinukset: Towels were quite old.

Plussat: Close to the airport, staff are friendly, clean and spacious hotel rooms. Easy to get around and near a lots of restaurants.

Miinukset: Nothing

Plussat: The location is nice. Number of eating and shopping options.

Miinukset: Far from all nature related recreation points. The transport options are very expensive and time consuming. If you are planning to stay at this location, rental car is the best option. The room cleaning service was not good, no floor moping or changing bed sheets.

Plussat: Friendly staffs. Nice coffee during breakfast.

Miinukset: Weak wifi signal. For the room we stayed, there is basically no Wi-Fi connection in the room. No varieties for the breakfast.

Plussat: Henkilökunta ystävällistä

Miinukset: Kerroksessa käytävän matto likainen

Plussat: Perfect location! Front desk was really helpful and assisted us to order taxi. Great experience.

Plussat: The bed we had was so huge that i think it can more than 4 person and the bed was so comfy

Miinukset: The staff at the hotel was a bit of not helpful

Plussat: View and balcony, quiet

Miinukset: Beds were hard, room was a bit expensive for being very basic.. a lot of things were worn down/broken

Plussat: The hotel is situated nearby the most beautiful beach in Jeju and provides free beach towels. The view from my room was spectacular :) The area is good for restaurants and cafés ;)

Miinukset: This area is not suitable if you are traveling for sightseeing. The airport limousine bus does not stop here nor is this a pick up/drop off location for tours. You should take a taxi to this hotel. The personal has very poor English and was very unhelpful with some of my requests. Due to the lack of English skills, the lady even appeared a bit rude since her only reply to my questions and requests were a series of "no" with no explanation. The hotel itself is not bad but I will definitely not return to this one since I didn't like the way I was treated here.

Plussat: The seaside room view.

Miinukset: The hotel was bad surprise. It is a 3 stars hotel! Why even booking.com shows as 4 stars? We arrived when was raining so we expected to have some inside activities like gym, spa or sauna as it is normal in a 4 stars hotel. There is nothing. Not even opened restaurant. The room pictures are false and fakes. So even booking.com is participating in this lying: selling a medium quality 3 stars hotel on 4 stars price level. Shame shame.

Plussat: Breakfast was good value for money. Location is easy walking distance to beach front restaurants and swimming area

Miinukset: I wanted information on attractions, particularly the haenyeo or female divers of Jeju, what I thought was a pretty famous attraction but none of the staff knew about them. Maybe lost in translation.

Plussat: View and location

Plussat: Location,room size

Miinukset: Towels very small size,smell of old smoke in room(after we got use to it)

Plussat: The breakfast was so yummy! Two thumbs up for the coffee! It was extremely clean. The view was gorgeous from the balcony, and location was perfect...close to beaches and eateries.

Miinukset: It’s lacking in updated appearance, but excellent value for money!

Plussat: Location and the view. It’s our 8th stay at this hotel. It has the best location at Hamdeok beach.

Miinukset: The variety of breakfast food

Plussat: Everything was perfect

Miinukset: Wish the staff can speak better english

Plussat: Location and comfort

Miinukset: Room not as in pictures.

Plussat: Beds were super comfy. Linens superb. Location near the beach was great. Laid back area with a GS25 nearby. Great food was found 1k away at Gwakji Beach.

Miinukset: We had a terrace on the first floor (only floor with bright auto lights), and there are 4 very bright lights which stayed on until midnight so we could not enjoy the terrace. We will stay again if we can get a terrace on top floor with NO auto lights AND a view would be great. Or I travel with aluminum foil and tape to cover the lights. Terraces are hard to find in SKorea so it meant a lot to us as that’s one reason WHY we chose this place. We asked to move rooms and was told that the only rooms available lacked a terrace.

Plussat: The hotel is close to the beach.

Miinukset: There is not really a service, normally no laundry but than they made and you get it back after 2 days, sometimes longer. Only a few people from staff speak english. The cleaners very lazy, they only bring towels but don't clean the bath, all 3 days they change the bed sheets normally but sometimes not. The restaurant is ok but to expensive.

Plussat: Nice location, nice room, view from the room, well located!

Miinukset: Floor not clean during our 3nights stays, even after asked the staff. No door in the bathroom / toilets so you have to share this moment with your partner.

Plussat: Stylish, tasteful and upmarket. The very friendly staff went out of their way to ensure we were comfortable. Breakfast was a superb meal. The sea view from our room was panoramic, and the bonus was having a balcony to sit on and sip a glass of wine in the late afternoon. A very relaxing and recommendable place to stay.

Miinukset: There was nothing that we didn't like!

Plussat: Location was great as well as the terrace view. Loved the rain shower head. Great coffee. Big tv. Oatmeal soap.

Miinukset: Breakfast could have had a better selection and portion size was small for the price. Room was comfortable but small. There was no dinner served or offered one night of our stay. It's also located away from other attractions.

Plussat: The person at the desk was fantastic and managed to solve all the problems I encountered, even when my card was not working in one of the local restaurants! Besides not having included during the breakfast both, coffee AND juice, I would say it is a great hotel with kind and caring people to spend time relaxing in. 9.5/10 for me because of the breakfast, otherwise it would have been 10/10.

Miinukset: The location is great if you want to stay there and relax, otherwise you need to get a taxi, a car or a bus to move around and visit the cool highlights of the Island. The breakfast was great, everything top quality but it is juice OR coffee...

Plussat: Staff was really kind and welcomed ! The view from the hotel was amazing! The breakfast was fantastic, enjoyed the hotel so much ! Definitely, come back next time if we are around !

Plussat: Overall the hotel is great with clean & cozy rooms, delicious breakfast and nice sea view just outside the window. The staff is polite and helpful, even though the English is not good jus like any other place in Jeju. The hotel is near the long coast, so you can walk along with plenty nice coffee shops and restaurants & bars, convenient stores. Some paddle board activities are available.

Miinukset: The location doesn’t really near any place of interest. But this applies to any other hotels here in Jeju.