Jeju City hotellia

Plussat: Comfy beds? Helped us find a car rental that spoke English with short notice

Plussat: The hotel was grand and the rooms were spacious. The rooms where clean and the hotel itself looked well maintained. The location of the hotel was good; when you get outside, one side is the sea and one side is the shopping district.

Miinukset: One of the rooms was very hot but there was no way to get the temperature down. When asking a question to one of the employees, they replied shortly and did not really want to help us: Google was more helpful.

Plussat: The hotel is well located. The view on the sea is really nice. The bedding and the rooms were clean and really comfortable!

Plussat: Room was larger than average and very comfortable. Hotel is right by the sea and walkable to black pork street.

Miinukset: There are no toothbrush and toothpaste.

Plussat: It was well-organised. Staffs were very kind

Miinukset: Parking space was very small

Plussat: Staff professional and the room was clean and well equipped. Although the room size was slightly on a smaller side in comparison, having a bathtub squeezed in the room was a plus.

Plussat: Room space and room cleanliness

Miinukset: No laundry no microwave

Plussat: Good location

Miinukset: Limited car parks

Plussat: Good location, bid room, good support from the receptionist for printing, taxi service, Starbucks right down stair

Miinukset: Cleaning service is poor, they don't even clean up the glass during 2 days.

Plussat: Location was easy to find. Room was clean, beds and lights were comforting. Enjoyed the atmosphere of entire hotel.

Miinukset: Parking spots were little small, there were not much space between cars. Wish there are more signs or instructions at parking space.

Plussat: Hotel was in town, so location was great to explore. Ample safe parking available. Rooms were small but comfortable. Staff and service was excellent. Hotel food was expensive though. Due to location, no problem getting around and getting food and supplies outside.

Plussat: The staff was super helpful, anytime we needed a taxi they ordered it and told the driver where we were going, the breakfast was good and had a nice selection, the area had a lot of great restaurants, stores and was very close to the airport and the bathroom with the rain down shower was amazing.

Miinukset: If the pool would be open later that would be nice, but having both a hot tub and a heated pool is nice when you are able to make those times and go swimming.

Plussat: good location

Plussat: Easy to access good place

Miinukset: Window cleaness

Plussat: Great ocean view!!! Spacious room and love the bathtub! The location also near airport and bus stop

Miinukset: Nothing

Plussat: Great location! Very connivence. All staff is nice.

Plussat: Temperature Checks

Plussat: Very nice staffs, trying to accommodate to our wishes

Miinukset: None:)

Plussat: Bad

Miinukset: Service

Plussat: Came back for another two nights after the initial stay. It is a value for the money spent. If you like more quaint area in Jeju, and would spend the time with your valuable ones, find yourself with a bottle of alchohol at the hotel's terrace. It is worthy

Plussat: The bathroom facilities were excellent and the bed was very comfortable

Miinukset: The staff was extremely unfriendly and rude.

Plussat: Staffs were nice and diligent.

Miinukset: Bed weren’t the hardest nor the softest.

Plussat: Balcony with sea view is definitely awesome. emart and another large supermarket nearby. We bought dinner from dongmun night market everynight and it is just 10 mins walk from the hotel. make-up room services is available everyday.

Plussat: It was a Very clean and comfortable room. Good location. I want to stay again.

Miinukset: Everything is okay

Plussat: Extremely comfortable beds and very clean bathroom

Miinukset: The pool apparently was closed, even though it was already July and over 24 degrees out... That was the entire reason we booked this hotel. I think it's quite unreasonable.

Plussat: Good location. Big chain, so pretty well managed.

Miinukset: Room has some dirty spots on the wall upon checking in. Marred the overall positive feel and vibe of the room. They could have better communicated that the air-conditioner is switched off due to “winter” season, although the first 2 days of stay was hot, and we didn’t know about their practice.

Plussat: Customer service was great and always helpful. Location was next to a lot of things downtown and easy access to taxis and buses to get around. Room was spacious for us and comfortable.

Miinukset: Hotel was already pricey as it was but everything else that’s usually free, was extra. Check in was EXACTLY @ 2 pm. No earlier.

Plussat: 위치가 제주시에 있어 서귀포의 관광지와 멀다는 단점이 있었지만, 협재 해수욕장까지 셔틀이 운영되고 있었고, 야외에 찬물 수영장과 따뜻한 자쿠지가 같이 운영되어 밤에 수영하기 참 좋았습니다. 아이를 맡아 봐주는 아이 놀이방이 있어, 6세 남아가 하루 종일놀면서 엄마 아빠와 떨어져 주어 편하게 쉴수 있었어요. 스텝이 어린데도 아주 열심히 돌봐주고 놀아주어서 대만족 했습니다. 한식당이 생각보다 아주 훌륭했습니다. 저희가 머물땐 40% 할인행사기간이라 가격대비 너무나 만족스럽게 식사를 했는데요, 할인 없이는 식사대가 높은편이라 부담스럽긴 하지만, 음식과 분위기가 아주 훌륭했습니다. 호텔 가격대비 아주 훌륭한 호텔이라 생각됩니다.

Miinukset: The service was bad from Day 1 of my stay. My 15 yo son asked to keep our winter jackets at Concierge but they refused until I intervened. I went to the front desk to borrow an umbrella, they insisted that I return in 2 hours, I question them what happens if I couldn't and there is any emergency, how can I promise to return in 2 hours knowing I am a tourist whom is not familiar with the vicinity. Lastly, there were minimal tolietaries in the bathroom. Toothpaste was charged.

Plussat: This five star hotel in June city is a very good choice for foreign shoppers. The cleaning service is very nice. But the space of every room is kind of small...

Plussat: Very clean and facilities were great! Staff was also very friendly

Miinukset: Smell at bathroom

Plussat: Perfect location, view, and price.

Miinukset: None!

Plussat: View is good.

Miinukset: The bathroom light is not working well. And the room floor plane is so discomfort. When you take the shower, you don’t have any hangers for towel or cloths. And the smell from the bathroom makes bad air condition in whole room. I don’t understand why this hotel is 4 star. The facilities are cheap and don’t consider the costumer.

Plussat: Location. Cleanliness. Staff. Overall very good.

Miinukset: Over all very good property for the price. Everything was in order and clean. Housekeeping can be little more attentive.

Plussat: Great view with good location. Awesome view over the beach. Close to famous beach of Hyeop Jae

Miinukset: Cleaness of Rooftop infinite pool. I found some dead body of bugs in the morning there.

Plussat: All the staff are kind and the service is really prompt. The facilities are great and the room where I stayed for 2 nights is big and really clean.

Miinukset: I had a late flight back to Seoul on my last day. It would have been ok, but it rained really hard for two days during my stay so the tour operator cancelled my tour. I requested for a late check out coz I have nowhere to go. It’s a weekday so I supposed a little extension wouldn’t hurt especially coz peak season has not started yet. Unfortunately, they wanted to charge me extra 20,000 won for every hour thereof. I would have given this hotel a perfect score if the manager had been a little considerate.

Plussat: Clean and good value.

Miinukset: No rooftop access mid-April. I understand that the pool and rooftop bar is closed most the year but access to the roof would be nice regardless. We had a Mountain View and could only view the ocean from the locked door of rooftop - adding access for the ocean view would be nice. The rooms could be better lit. Wifi wasn't working initially but they had someone come to fix it at 1am. Same with the safe. Wifi was weak. No charging outlets by beds. No bathmat. Saturday wedding made parking difficult.

Plussat: Location and helpful staffs

Plussat: Great location and friendly staff

Miinukset: Great

Plussat: Great, clean high-end hotel with English speaking staff. We enjoyed our 3 day stay at the Ramada and found it to be a spacious room for our 4 member family. If you're feeling a little adventurous, walking to several sights was no problem. The local taxis are always there to help you find your way back, should you stray too far. They seemed quite familiar with the hotel even in English. The hotel is located on the ocean with a very nice walkway to stroll on. But there is no beachfront. For that you'll have to take a bit of a ride to reach the nearest beaches. The hotel was very gracious when it came to checking in as they let us check in several hours early which helped us out a lot.

Miinukset: Not the hotel's fault, but there is really only 1 city bus that runs in front of the hotel (#30). Also, there is only 1 of the 3 elevators that goes all the way to the ground floor which means you have to walk a ways through the lobby to get out. Like many of the multi-star hotels, the Ramada charges for every little thing including use of the pool, razors and toothbrushes. I've come to understand this is just the way it is.

Plussat: We came in March during Covid-19. Everything on the property was as functional as could be with just a handful of guests. We had the whole property to ourselves. Mealtimes and the Casino were like ghost towns. We enjoyed having the pool area to ourselves. The property gave us free access to the sauna and pool. It is very nice and clean.

Plussat: The staff near the lobby( male, no double eye lid, curly black hair, looks late of 20s ) was really friendly ! And his english is really good.

Plussat: The hotel was conveniently located near the airport and the scenery was amazing having the ocean view that is unique to Jeju Island.

Miinukset: Many of the facilities required extra payment. It seems reasonable to charge extra for the spa but the swimming pool or the gym facilities should be open for guests.

Plussat: Traveling in Korea with a 4 member family group can be difficult; particularly in finding adequate hotel rooms. The room at the Ramada was comfortable for all 4 of us and was reasonably priced. The hotel staff spoke a English and our room was ready 2 hours early at no extra cost. The pianist in the lobby created a very soothing and relaxing atmosphere that resonated throughout the hotel. Taxis were everywhere and if you aren't afraid of walking a few blocks, shopping is close by. We had the city (foggy mountain) view that was still pleasant. About 5 blocks south of the hotel is a historic site of old buildings. If you're at the hotel on Sunday there is a live street performance (free) that happens at 1530 each week. Other than the busy elevators, it was hard to tell we weren't alone in the hotel it was so peaceful.

Miinukset: It's quite minor but only one of the elevators goes to the ground floor meaning you have to go the long way through the lobby to get down to the sidewalk if you get on the wrong elevator. We also shopped in the gift shop where my wife found a nice 'pearl' ring. The clerk swore it was a real pearl but the price and feel of the pearl said otherwise.

Plussat: Location

Miinukset: Room stank of cigarette smoke

Plussat: This humble yey cozy place was a perfect fit for my trip. I would definitely go back and stay. Gurye is also my favorite town in Korea.

Plussat: Best location

Miinukset: Parking was not enough

Plussat: Room beach was good

Miinukset: Breakfast was terrible, very poor quality, but so expensive

Plussat: Excellent location with sea view.

Plussat: The location

Miinukset: No warm welcoming

Plussat: The location was awesome. The beach was literally right across the street and there were many eateries closeby.

Miinukset: The cleanliness of the towels were questionable, the bed was extremely hard and room and bathroom were very dim. Also, the toiletries look like they had been already used.

Plussat: Room was very comfortable, beach is exactly in front of the hotel. Location is great if you want spend time more at the beach or walk near the sea. Many shops, cafes and restaurants are around hotel, even you can find the Starbucks. Area is kind of family-friendly. It takes around 30 minutes to the airport from this hotel.

Miinukset: Due to coronavirus the breakfast was cancelled and the terrace was closed. And these were two main reasons, why i wanted to stay in this hotel. So we had to look for brunch somewhere outside the hotel.

Plussat: cheap and cheerul.

Plussat: The view from the room was lovely. It was close to the sea and beach.

Miinukset: Only one towel. Room was not clean. Breakfast plate was dirty. No sugar with coffee and no toothbrush.

Plussat: THE ROOM WAS clean but had stains on the walls and floors but every thing got changed each day The location just brilliant, the staff very helpful and friendly.

Miinukset: Some times housekeeping missed the small things (removing dirty mugs) but nothing over all.

Plussat: The room itself and building were average, nothing special. However, it's a great location across the street from a nice beach. The front desk staff was also very friendly and helpful.

Plussat: Enough space for a family of five. With a selection of both Eastern and Western option, the breakfast buffet had a little of something for everyone.

Miinukset: The Western breakfast was ok, consisting of: runny scrambled eggs, undercooked bacon and bland sausage. The bar did not have a large variety of mixers to make drinks.

Plussat: Love the sea view and comfortable room.

Miinukset: Found out they dropped the price after I checked in. Paid ￦100000 but the price went ot 70000

Plussat: 강아지가 있어요... ㅋㅋ the best part of the hotel was the dogs. They have 2 dogs and so cute. Other than that, it was very clean, comfortable. Just quite far from the city centre. There were buses and taxi if you want. The staff was nice and warm. Love from Malaysia :)

Miinukset: Nothing much to do around hotel area

Plussat: We booked this hotel because of watching the Nanta show. Instead of going back to Jeju city after the show, we decided to stay one night in Nanta Hotel. Room was clean and spacious. Surrounding by green forest, I found this was relaxing and could be a good place for retreat. I appreciated there was a convenient store - G25 located inside the hotel with opening hour from 7:00 am to 12:00 mid-night. .

Miinukset: There was only one restaurant in the hotel. Dinner quality was okay but breakfast was so so. It lacked of varieties and food was not tasty at at all. I hope the restaurant can be improved

Plussat: The breakfest was good, nothing exceptional but rather good.

Miinukset: The hotel was quite fine but some services like the bar would require some improvements. For example closing hours for the bar were sooner then 2200.

Plussat: The bed is really confortable and you can sleep through the night with ease. Bathroom was satisfying and clean. There are various channels for us to watch so you won't feel bored at all.

Miinukset: Well, for starter, there is no iron and ironboard in this hotel. Maybe the hotel can invest more on this facility. Also, there are not enough plugs in the room for 2 people to charge. There were only 2 plugs around the coffee and tea area.

Plussat: Very clean room kind explanation GS25 is located in 1st floor very good restaurant and good flavor nice view

Miinukset: location : taxi driver don’t know hotel no airport shuttle

Plussat: The rooms and facilities are top notch.

Miinukset: But the remote location means you’ll be paying extra for taxis, room service or convenience store food. I have no problem with this but the dining options were woeful. Eating at the convenience store was fine but a waste of my time here. The staff needed to be much more helpful but were just clueless and unhelpful about even the smallest recommendations. I had to do all my research online. Only stay here if you have a car and can go somewhere nice to eat Otherwise, avoid.

Plussat: nice staff, quiet location and comfy beds. The room was spacious!

Miinukset: No window to open/close.

Plussat: A good environment for a morning walk around. Beautiful scenery, EV charger Good breakfast. numerous of food.

Miinukset: 1. Poor store inside the hotel. have to increse number of items. 2. Clogged drain in the room at first day. But it solved

Plussat: They did not properly show that the pools were just Jacuzzi in peoples rooms. also there was loud karaoke in front of the building until 11pm. I would not have stayed there if I knew that.

Plussat: there is room to improve! Room size was good for family with children but the layout and facility need to be better.

Miinukset: Took time to get hot water in the shower (10 mins each time). There was no phone charger by the bed.

Plussat: Good wifi

Miinukset: Room is clean but old style. I asked for gym for morning workout and they said I need to pay $`15+ to use. Nonsense.

Plussat: It was clean and the staff were friendly.

Miinukset: The bed was too hard and the room was very dry.

Plussat: It’s an old hotel but nice and comfortable.

Plussat: Good food, Good view, Very kind staffs. I strongly recommand KAL Hotels. Amazing!!

Plussat: The bed was huge and very comfortable. The ocean view was incredible. The staff were all very nice and helpful. We were able to leave our bags at 8 am even though we weren’t checking in until 3pm. The lobby was beautiful. Great place to stay in Jeju!

Miinukset: The bathroom was a little dated and dingy.

Plussat: Dongmun night market is at a walking distance. The room was warm.

Miinukset: It was too loud and busy during the entire staying. Staffs at the front desk were not very professional. We stayed at one of the double bedrooms, which they put two of single beds together... We had to sleep on the crack. Breakfast was aweful, when we ordered the cook some egg, he pointed at the pre-cooked sample looking cold egg dishes to grab. We asked for cooking it again since the dishes look super old and even dry, but he wouldn't cook one egg fry for us. Besides, all other kinds of food were also very cold and dry, corn soup was too watery, almost looked transparent. Scrambled eggs had no flavor. Coffee mugs were not heated up either, so when poured some coffee, in like a minute my coffee turned into an iced americano.

Plussat: Nothing

Miinukset: Poor service

Plussat: Centrally located elite hotel with cooperative staff. They changed the room & gave me oceanview room since the toilet sprinkler was not working. The view was great & opposite to supermarket Emart & near to pulsating happening place of the city. Great place!!

Miinukset: Nothing

Plussat: Very clean, nice hotel.

Miinukset: Advertised as very fancy, but it's just a nice basic room. The "king" bed is just two beds put together.

Plussat: english speaking channels. good location

Miinukset: showerhead out dated. pillows were to thin.

Plussat: A luxury resort with Korean local style. Many Korean movies were taking scenes from here. Very romantic environment and good for honeymoon. Breakfast was awesome - one of the best I had.

Miinukset: A bit far from the city centre .

Plussat: A gorgeous room with stunning views! The whole hotel is incredibly aesthetic and relaxing. The staff is also wonderful and went above and beyond to make us feel at home.

Plussat: Beautiful garden and landscaping. It looks like every room has a little terrace, which is nice. And a view from the breakfast place is spectacular!

Miinukset: The room needs serious update. Not enough outlets in a room.

Plussat: Location was good. We really liked the feel of old traditional constructions and nature everywhere.

Miinukset: They put a razor in the room, but they didn’t say we had to pay for it in case we used.

Plussat: Beautiful garden setting.

Miinukset: Shower in a bath

Plussat: Breakfast is great. But no bread/jam which can be missing for a French.

Miinukset: Garden in front of the building was not clean. (Few Garbage) When booking it was written pool view. But there is no pool. Might be translation error. Music on the room corridor should be stopped after 8pm.

Plussat: Location

Miinukset: Ocean

Plussat: The location of the hotel is very convenient (1 min from the beach). Facilities are good, rooms are comfortable and cozy. Breakfast was amazing. But our favourite part were people, especially David Lee (Customer Service Manager). Thank you David and nice lady at the front desk (don’t know her name unfortunately, guess she is a Chef) for making our vacation so delightful!

Miinukset: Nothing - everything was great :)

Plussat: Directly at the beach, nice design, clean, really nice staff, we didn't like the seafood fried rice and got some more bread instead

Miinukset: Breakfast was a bit overpriced but other than that sufficient (included coffee or fresh juice, salad/Brokkoli, seafood fried rice, bread and jam)

Plussat: Very friendly staff. Great location

Miinukset: I think breakfast, while tasty, was overpriced.

Plussat: Room had a great view and the room was very clean.

Miinukset: Great stay. Wouldn't change a thing.

Plussat: Staff is friendly and really helpful.

Plussat: Value for money. Room big. Location is great

Miinukset: No microwave. If i’m not mistaken, it stated no outside food in the room. Please reconsider the rules. For sure we need to bring outside food to be eaten in the hotel. Need to consider traveller who can only eat Halal food. Please provide a microwave. Thank you!

Plussat: Staff were helpful, place was clean and comfortable. Breakfast was good!

Miinukset: No water left in the room.

Plussat: The room was big and comfy. Very clean and with great views.

Miinukset: The time frame for breakfast was rather short : 7:30 - 9:30.

Plussat: Nothing

Miinukset: They are different what they show in web and employees so nude I do not want come back again forever

Plussat: Sparkling clean! Big room and bathroom. We loved the swimming pool.

Plussat: Just an overall awesome new hotel. Loved the self-serve laundry room with complementary baskets so you can take your stuff back to the room nicely. Free parking was a real help too.

Miinukset: The once-per-day pool ticket is lame and not in accordance with the otherwise good service here. There are so few guests who would revisit the pool twice in a day, and even if they did, so what, who cares?

Plussat: Nice location Friendly staff n clean rooms

Plussat: Nice pool. Hotel placed close to the Airport and Jeju City. Clean rooms.

Miinukset: Breakfast was not good. Small rooms.

Plussat: The breakfast was quite neat and nice, we could select one of local food. Specially the pool in outside was well managed and we enjoyed a lot! And staff was kind and helpful. it was first time to try western side of Jeju, we could explore very many attractive areas, thanks!

Miinukset: Needed to care about more cleaning in detail, also couldn't use the installed electronic induction due to a safety reason(was blocked). it was different than introduction of accommodation