Hotel Haffner

uima-allas oli ihana virkistäytymispaikka. Innostuin vesijuoksusta. Lapset nauttivat uimisesta.Tykkäsin myös käydä kuntosalilla. Ihana puisto oli aivan lähellä ja mukava kävelypaikka.

Vähän harmitti aamiaisen korkea hinta.Kuntosali oli niin pieni, että tuli kiusaantunut olo, jos joku tuli samaan aikaan.

Myöhään hotelliin saapuville ei ollut saatavilla parkkipaikkaa ja hotellin henkilökunta ei voinut osoittaa esim kartalta mihin auton voi/uskaltaa pysäköidä.

Soft bed

Did not look like described, no private beach area, no beach towels. Pool was not like in the pictures, looked depressing.

Very nice location, close to the public beach. Welcome sweet in thу room was nice and delicious.

Forgot to clean the room during our stay there (we were there 3 days long). They have really old wallpaper especially on the 2nd floor with a lot of scratches and holes on it. (it is can`t be 5* hotel). The hotel needs renovation. There was a strange smell in the room all 3 days long.

Location is good, near the sea and about 15 minute walk from main street with shops and restaurants. Spa and Pool is nice.

The hotel needs a little TLC and didn't reflect the pictures on booking.com. Perhaps the pictures are a bit dated. We ordered a room with a double bed. I recieved an email confirmation through booking.com from the hotel that the request for a double bed was confirmed. When we checked in and went up to the room, there were two seperate single beds there. I went downstairs to reception to explain the issue to the man working in reception. He suggested we push the two beds together. I said no, that is not a good solution, I want a double bed so I'm not sleeping in a crack for two days. The man offered another room, that was connected to a room with a family so we decided to opt for pushing the two beds together. What I am really unhappy about is that the man lied to me saying all the double beds in the hotel are two singles pushed together with a sheet on top. I literally saw a double bed in the other room. He also offered no apology, maintaining that the issue was of our own design. A simple apology would have sufficed. I know it was a busy time and mistakes can be made. I ended up sleeping on the two single beds pushed together as I didn't want to ruin my trip arguing with such a poor representative of the hotel.

Spot on condition of all facilities, rooms, very friendly staff.

No WIFI in the room.

Very elegant hotel with very good spa facilities especially the jacuzzi slightly further from Sopot centre than I would of liked . Recommend asking for room at back of hotel as road is very busy also we were above main entrance and twice were woken by guests talking at entrance once at 5am

Would have liked tea/coffee making facilities and safe in the room although there are safes available at reception

Excellent food in Restaurant

Staff not showing much intgerest to guests requests for services ie afternoon tea, long wait and poor service.No porter to assist on arrival or departure.