Ulisse Deluxe Hostel

The Location is convenient. The Lobby is nice but doesn’t match the room situation if selecting the hostel Style bedrooms.

There is no hostel atmosphere. It is a mediocre hotel that they put six beds in a regular hotel room. It was not equipped for 6 people. The electricity for example is controlled by a key card and my room had no windows- so if one of your roommates leaves and takes the card the room is pitch Black and the outlets stop charging your devices until someone replaces the card ... in the dark. There was nowhere to hang 6 towels to dry. The bunk beds are rickety and loud. The ladder for mine was blocked by an armoire so I had to move furniture to get to bed. I had a terrible experience with the staff. They recommended a boat tour of Capri for people under 30 the regular company was full but they suggested an „identical“ tour with a different company. We had a whole conversation about the details and it cost 75 euros. It was not the same itinerary- i was on a boat the whole day with 6 people 50+ and no one including the skipper spoke English (as the other tour guaranteed for informational and social purposes). I was very upset and when I spoke to the staff they did not apologize for the misunderstanding - the manager was very rude and raised his voice at me in the lobby and blamed me for the mistake. This is not professional behavior in hospitality. The next day I requested the staff members name- and they refused to give it to me.