Tampa hotellia

Plussat: Everything was good. Thank you)

Miinukset: It would be nice if the hotel provided bathrobes in the room.

Miinukset: The first room that I was in the tub was stopped up so they moved me to a new room. Once I got to the new room I walked on the balcony and there was a large cement wall blocking my view. I went back to the front desk and asked to be moved to an upgraded room for my troubles and the man refused. Fist he said he didn’t even have an upgraded room available and then said I can give you one at a discount. He had the nerve to tell me “You couldn’t see the city from the first room you were in” so basically saying when you book a “city view” room your actually getting a view of the damn parking lot. I ended up in another room where the sink was stopped up for the remainder of my stay. Do not stay at this hotel that really should be called a motel. The only good thing about this place is the location. The worst hotel that I’ve ever stayed at!!!!

Plussat: Location

Miinukset: Room was bland with a non working phone, chirping alarm, but the biggest complaint is that we didn't realize the grill and pool would be open as reservations only. Memorial day and the hotel bistro wasn't even open. Just not a great place for $---

Plussat: The location was good!

Plussat: The location was great in the middle of everything the stuff was also great efficient and fast

Miinukset: no housekeeping do to the Coronavirus so is understandable

Plussat: Staff was friendly, but the only really good thing about this hotel is it's location.

Miinukset: Elevator smelled like sweaty socks every day i was there. Shower squealed when in use. Didn't find it to be exceptionally clean, and I've stayed in cleaner places with more amenities for a third of the price.

Plussat: The view and cleanliness

Plussat: Beautiful property overlooking the water. Nice cabanas, great pool and well maintained grounds. We were able to take a morning walk and watch the sunset in the evening. Our ocean view room was very nice.

Miinukset: It was a really nice hotel..I would definitely stay at this property again.

Plussat: Location the deal and spouse birthday weekend getaway

Miinukset: Bathroom needs upgrading. Hallways and elevators needs upgrading

Plussat: The balcony water view most excellent

Miinukset: The condition of the Room Was horrible had to transfer rooms twice

Plussat: How nice the staff was

Miinukset: Not very clean. No room service. Smelled of marijuana the entire visit.

Plussat: Location and price.

Miinukset: Food in the restaurant was aweful.

Plussat: Love the location, front desk, and bar staff. Robes are nice.

Miinukset: Over the years, this place has gone downhill. Stains on the carpets and furniture, and this stay my shower curtain was coming down, there was literally a dirty sock left in the room, and I found long hairs on the carpet.

Plussat: Fantastic service and restaurant

Miinukset: No

Plussat: Location

Miinukset: The cleaning crew swiped glass and turned over to let you believe it was clean/sanitized when it was Not! There were dried remains from use in the bottom of the glass they did clean. Offended! Made us question everything about the hotels' cleanliness.

Plussat: Everything worked well, shuttle on time, very convenient location for the purpose of my trip.

Plussat: High end hotel, great dining

Plussat: The staff was amazing. The practiced social distancing without making us feel uncomfortable. They made sure we were very updated on what was going on throughout the city. The pools were amazing.

Plussat: Great for covid circumstances.

Miinukset: 20.00 for 4 half filled coffees with no one else there. In other words 2.coffes with refill 20.00.

Plussat: The view was amazing.

Miinukset: I didn’t like that we had male/female slippers (lesbian couple) and was also the shower was cold when we showered at approx 11am.

Plussat: I loved the staff, extremely friendly and accommodating. The little bar in the lobby was nice to go have a drink before I went out. Very nice grounds, very much like that there was a parking garage rather than a parking lot. And nice areas to walk our dog as well.

Miinukset: There were some stains on the chair in our room.

Plussat: Good location, great place to stay for the airport, the restaurant is very good, rooms are comfortable, staff friendly

Miinukset: No room service, I could get towels and teabags, but not a single item of food???????, I could have dined in the restaurant but by the time I needed to eat it was closed, so I had tea for dinner.

Plussat: The room was very spacious.

Miinukset: The lobby had an overwhelming smell that gave us all a migraine every single time we walked in the door.

Plussat: Very nice hotel, perfect location, not dated and clean. Plus there was free self parking in a garage. The staff were all friendly/helpful and when there was a need for something like no wash rags, they were brought up quickly. Bed comfy, sheets crisp!

Miinukset: Our room had a unusual odor every time we entered the room. From first entry to last it was somewhat musty old attic like smell to an unidentifiable smell that was also unpleasant. I prayed body spray everywhere then it was better.

Plussat: Bed was okay. Shower didn't drain properly.

Miinukset: Woke up at around 3 in the morning by what smelled like marijuana permeating the hall and rooms and could hear doors slamming shut periodically. Don't know if that was due to location. Also there were no ice buckets or cups available. I have stayed here pre the pandemic and it was definitely a much better experience.

Miinukset: I have been staying at this hotel during my visits to Tampa in the past two years. always the best. this time, the bathroom wasn't that clean. it happens and I'll give them another chance.

Plussat: Best hotel in Tampa Fl.

Miinukset: Never!

Plussat: It’s was clean

Miinukset: The windows open up to offices that others can see in your room. It’s was too business type, and no coffee was offered. Fan in bathroom doesn’t work. On the website it doesn’t say that the pool was not open. Showers tub was not draining properly. It’s not a family idea hotel

Plussat: Staff was very friendly and helpful!

Plussat: Everything you could want in Tampa!

Plussat: The staff was friendly and helpful, the breakfast buffet in the restaurant was great.

Miinukset: The tub did not drain so I was standing in water for my shower. The room next to the elevator was very noisy we heard the movement of it it was in use. The people in the hall we could here as well more than expected from a 4 star rating hotel.

Plussat: It was close to so many things.

Plussat: Nice comfy bed and roomy shower

Miinukset: Bed was a long ways off the floor

Plussat: Don't know never got there.

Plussat: Excellent location, nice shopping mall and restaurants in walking distance, friendly staff. Comfortable bed, nice bathroom.

Miinukset: Windows partially facing some office area but it was a weekend so we didn’t care much.

Plussat: Nothing.

Miinukset: This hotel misleads people it’s a 4 star.Sure, the lobby is nice. But it’s old. Our room was freezing. The blanket is so thin, thin as a bed sheet, carpets were stained, poor drainage in the shower. And you could hear everything from the con

Plussat: The roof top pool

Plussat: Excellent quality of room, hotel and pool furnishings .Free internet and airport transfers

Plussat: hotel was very clean and location was good

Plussat: We needed early check in and the staff was accomodating. Which after our arrival I understood why. They appearred to have very few guests.

Miinukset: The hotel is mixed use part hotel and part office buildings. The view from our room was a view directly into business offices and vice versa. There is no way that you would feel comfortable opening the draperies. As the all the people that work in the offices have a totally unobstructive view into your room. Our selection was totally based on the proximity of the Hotel to the Airport and a mutual meeting location across the street from the hotel. Had I been aware of the office atmosphere I never would have considered this hotel. I did for the price expect a pleasant view and at least an illussion of privacy. There were several other hotels that were located

Plussat: This is an excellent International Hotel, very conveniently situated for the Airport and for exploring Tampa. The restaurant is excellent and the the roof swimming pool is good too

Plussat: Clean, Great service

Miinukset:

Plussat: The room was wonderfully clean and fresh. Simmons Beautyrest Pillow Top King Bed ... wow ... slept like a baby! Very good location for an airport overnight

Miinukset:

Plussat: Location.

Miinukset: Room was not ready. Service was slow. Elevator was slow. Food and drinks prices way too high

Plussat: The lobby was comfortable

Miinukset: Trash all over the pool area. Could smell garbage from the pool in the hot summer day. Cigarette butts littered throughout. Super disappointed since it was the pool that made us book the room

Plussat: The location was amazing. Can’t beat it.

Miinukset: Eh for a Hilton I was expecting a little more luxury.

Plussat: Locked out my room for several hours due to lock not working. Couldn’t shower

Plussat: Amazing quality care and concern...I cannot wait to stay again once the restaurant and the hotel are fully open once the Pandemic is no longer.

Plussat: Great hotel. Near everything.

Plussat: Friendly accommodating staff

Miinukset: Room was a little dated.

Plussat: This property is awesome, convenient to Riverwalk, plenty of eating places nearby, post office, bank... the pool and hot tub are excellent too. The rooms are spacious and clean. Starbucks literally downstairs

Miinukset: the new arrangement due to covid, no housekeeping. No housekeeping can visit room, so you have to make up your own beds, and clean own room. Also no room service or in house restaurants. You can ask for fresh towels/etc but a reduction or advance notice of this arrangement is needed so guest can decide if want to stay. The bathroom was not as clean there was hair still on floor/walls, not mine

Plussat: location

Plussat: Great location and amenities.

Miinukset: Room was very clean but also on the smaller side and somewhat dated.

Plussat: clean. polite staff.

Miinukset: Requested single king bed received 2 separated singles. no self-parking.

Plussat: Location

Miinukset: No clean ,sometime no hot water for shower,no drinking water

Plussat: Clean and affordable

Miinukset: Very disappointing in staff this time nighttime gentleman was very rude and didn’t handle what he was suppose to.

Plussat: Close to the port of tampa

Miinukset: Very old hotel and needed a lot of updating

Plussat: I didn't receive our see any breakfast set up

Miinukset: The pool was very, very dirty!!!

Plussat: Customer service, clean rooms

Plussat: Location for work

Miinukset: Beds sucked and no wifi

Plussat: The hotel and room was clean.good location.food.shopping.

Miinukset: No Microwave .not enough location too get ice

Plussat: Cleanliness and friendly staff

Plussat: The friendly staff and cleanliness of the whole hotel

Plussat: Nice staff & room

Miinukset: Lots of men sitting outside my room drinking. Made me a bit uncomfortable.

Plussat: Hardwood floors

Miinukset: No microwave in room Long walks to elevator Orchid downstairs restaurant had limited food and what we did order made me and my husband sick for 3 days vomating nausea etc. So yes hardwood floors came in handy for the short comings...

Plussat: Convenient

Miinukset: Bathroom area not the cleanest.

Plussat: Desk staff very friendly just did not know anything about activities and/or what was open and what was not in the city of Tampa (considering pandemic)

Miinukset: no jacuzzi to accompany the pool. Desk staff were not knowledgeable of the immediate area activities or activities in brochures in lobby. Dirty rooms (phone was brown and black with dirt).

Plussat: We especially liked the restaurant. Servers were friendly and accomodating. Pool was nice. overall a very nice place to stay.

Miinukset: Although the room was clean the exterior halls could have used some cleaning

Plussat: the early breakfast and airport shuttle. also the design/deco of the foyer is amazing.

Plussat: It's good example as Value for Money.

Miinukset: Nothing

Miinukset: did not like having to pay for valet parking. had to walk to walk through the casino to get to the hotel.

Plussat: Slots were user friendly this trip.

Miinukset: Very few hand sanitizers visible in casino. No hot water in sink or shower in room. Had to call Housekeeping four times to finally have paper room service menu delivered. Not enough paper cups in room, Only one garage open so much time spent finding parking.

Plussat: Beautiful casino Loved the steak house phenomenal food! The room exceeded our expectations! Nice pool too

Miinukset: Drinks pricey

Plussat: Nice room with small sofa, view of the pools. Too cold to go to pools yet. Good restaurants, food court. Ice machine on my floor worked good. Check in-check went quickly.

Miinukset: Everything was good.

Plussat: The access to the casino.

Miinukset: A tremendous amount of construction.

Plussat: The room was nice. The beds were comfortable

Miinukset: Walking with our luggage from valet through the the packed casino to the front desk check in.

Plussat: My first time staying till my husband for Father’s Day weekend and we had so much fun everything was fantastic wish I would take that hot shower home with me lol I loved how they took temps and required everyone to wear a mask

Plussat: I went to play in their poker room, and it did not disappoint.

Miinukset: 1. Hotel check-in is on the first floor of the casino, which is the smoking floor. My clothes reeked of smoke by the time my check-in was completed, and still had to walk thru more smoking to get to elevators. 2. My reservation was lost.

Plussat: Room was beyond dirty. Coffee is gross. Managers more worried about wearing masks than cleaning dirty bathrooms.

Miinukset: Bathrooms disgusting. Focus on masks but forgetting simple cleanliness that is more important.

Plussat: The room was awesome. Casino is huge and the food was all very good.

Miinukset: Casino will take your wampum, hard to win here, Wouldn't gamble here again.

Plussat: The property was amazing! There were shops, restaurants, beautiful pools, a luxurious spa,and gambling. We loved it!

Miinukset: We enjoyed everything. I wish the room cost was less so that we could have stayed longer. Maybe a Florida resident discount at certain times of the year or some kind of voucher to use in the hotel would be an incentive for us to stay longer next time.

Plussat: The cleanliness and atmosphere.

Miinukset: The smoking! I wish I could get to my room elevator without going through the smoking cassino

Plussat: The hotel has many facilities.

Miinukset: It was further from the center as we thought and because of the casino (we assumed) the public was quite elderly, which we had not expected of a Hardrock hotel. Also too bad the breakfast was not included even though the rate was quite high (189 USD excl VAT)

Plussat: The staff treated us very well made sure we had all amenities and Necessities we needed and clean towels

Miinukset: Everything was great location parking for my work truck and trailer very convenient i appreciate it very much

Plussat: Nothing

Miinukset: I asked for a smoking hotel room when I got to the hotel to check in they put me in a non smoking room and then kicked me out the room for smoking

Plussat: They kicked us out because I worked on my car when it broke down called the police how embarrassed where we expensive not worth it.

Plussat: Generous staff and very helpful clean rooms and towels always will stay again

Miinukset: Everything was great

Plussat: Location

Miinukset: No

Plussat: Sheets and towels were new and in great condition, staff was polite and professional. The kitchen and bathroom were awesome!

Plussat: nice staff, helpful

Miinukset: noises from other rooms

Plussat: The check in clerk was very friendly and helpful.

Miinukset: Lots of outside noise heard from within the room. Somewhat harassed by security about the smoking restrictions even though we moved to the edge of the property and there isn't a designated smoking area. Woken at 3:30am by a wake-up call we didn't schedule

Plussat: Customer service was awesome and manager and staff is always very helpful and friendly

Miinukset: Everything was great and location perfect for us to go to work

Plussat: I was impressed with the room I had, cleanliness, comfortable and spacious. As a matter of fact, I was trying to rebook the same room, but was not able to due to finances.

Plussat: Great rooms great location and clean nice rooms always

Miinukset: Everything is awesome there

Plussat: The use of a stove to cook.

Miinukset: Some of the rooms need to be renovated. They are not in the best of condition as far as the room for it to be an extended stay. Rust buildup in the restroom along the baseboard and shower area. Formica counter tops separating from the wall it's suppose to

Plussat: Location

Miinukset: Wet slippery walkways

Plussat: The room was big and well equipped. Check in and check out was easy. I had two meals at the bar/grill and both were good. The whole property was very clean.

Miinukset: I reserved a pool view room. My room was on the second floor and I looked directly at the back of the bar and grill area and bathroom/utility area. I could still see the bay beyond that though.

Plussat: I liked that they have security guards for the grounds. I loved everything outside; the pool, the fishing pier, the fire pit and the tanning area. There is a cute little bar and grill. I loved everything. I plan on returning.

Miinukset: I stayed for 3 nights. I was informed at check-in that I wasn't staying long enough for housekeeping. However, when I needed to change my trash, the housekeeping staff gave me trash bags.

Plussat: It has lovely bay views.

Miinukset: The room smelled of mildew.

Plussat: Bay view

Plussat: View was nice. Like the full kitchen. Bed was comfortable, ac worked well.

Miinukset: No airport shuttle (even though it was advertised! Nowhere did it say it wasn't running), only half a roll of toilet paper (we ran out :( ), SMELLS! it's so musty we couldn't stop sneezing, elevator wasn't working (who wants to climb multiple flights of stairs with luggage in 100 degree weather wtf), more expensive than others in the area, the bedroom was creepy and off the main hallway so super loud, the whole facility needs a good update seems very dated. Wouldn't stay there again.

Plussat: Location

Plussat: Everything

Plussat: The grounds are meticulously maintained. The location is great for almost everywhere in Central Florida.

Miinukset: The beds are terrible. Hard like a rock. The bedrooms and bathroom are on the smaller side.

Plussat: The location and wonderful access to be able to jog the bay. Also, had pool and oceanfront to lounge by and relax.

Miinukset: Bedrooms were near outside wall and light shined in at night. They light up the hallways brightly and this your bedroom was not dark. They need to add no light shades to the bedrooms.

Plussat: All of the amenities offered on site.

Plussat: We loved the view from our room and that the bedroom was so private from the living room. There was plenty of space. The location felt very private and secure but close to airport. The beach area and the heated pool were nice.

Miinukset: We had two keys and when we came back from dinner neither key worked the man in the office didn’t confirm that my name which isn’t great. Around 6:30 am a delivery truck came and woke us up because it was super loud unloading in the parking

Plussat: The security was pretty good. The view was relaxing.

Miinukset: I was dissapointed because what I booked was not what I got. I reserved two bedroom suite and I ended in two separate rooms because the room was given to another person.

Plussat: The location, the facility and the staff were all great. We'll stay again if we need hotel in Tampa, and will recommend it to others.

Plussat: its very comfortable, it has all we needed. it´s probably a little away, and you ought to have a car. we used it just too sleep cause we were visitin`, Tampa, St. Petersburg & Clearwater all during` weekend.

Miinukset: there was too much light in the bedroom, the black out curtain wasn´t enough, but we were so tired, that we didn´t mind at all.

Plussat: Beautiful location on Tampa Bay. Excellent staff and beautifully kept grounds. The room was a little run down and aged, but nice layout. We liked the balcony, kitchen and amenities.

Miinukset: The room could use a little sprousing up and repaired. Door jambs, tile and holes in the closet walls for A/C and water heater access should be fixed. Flyers in the room asked us to conserve water, but the shower faucet leaked and could not be turned completly off.

Miinukset: Nit a great loation unless you have a car.

Plussat: Nothing room was accesible but way on very end and needed to do laundry and am unable to walk that far

Miinukset: no concern for my mobility challenges stuck in far corner no way to enjoy breakfast if there was any

Plussat: I think the price is good value. I like they are pet friendly and key card access to get to upper floors or poolside rooms.

Miinukset: I didn't like that they only had 2 washer and dryers for guest use. Many times had to wait to use them.

Plussat: Price

Miinukset: Cleanliness. Fur growing out of air vents. Also didn’t like that you couldn’t bring breakfast back to room, had to eat in restaurant area. Would have liked to eat outside or in the peace of my own room.

Plussat: location was good

Miinukset: Because the hallways were outside, it was extremely noisy whenever anyone walked by. They were yelling and it was hard to sleep. The carpeting was dirty.

Plussat: The pool area was nice and breakfast was decent.

Plussat: Beds are VERY comfortable. Location is very safe. Kids loved the pirate ship in the pool. It’s worth the money. Very affordable.

Miinukset: I liked everything

Plussat: Cheap and convenient. Breakfast was good

Miinukset: Front desk people were rude. Housekeeping was not good

Miinukset: Roomy had a musty odor and the bathroom/vanity area smelled like sewage.

Plussat: Breakfast was delicious on china!!! Bed comfy and being on an inside room it was quiet and no traffic noise.

Miinukset: Phone didn't work,

Plussat: The breakfast buffet and waffle section was very very good...The pool was big, heated at night and very beautiful and clean

Plussat: The motel is nice and the bed super comfy. It was clean and the room smelled nice.

Miinukset: The staff could be more attentive, they seemed bored and I felt being rushed with c/i. They ssd's sound like a computer.

Plussat: La reserva se cancelo.y nunca recibimos una respuesta de uds .

Plussat: The facilities in the hotel was excellent with a wide range of items available in the room. The reception staff were helpful and knowledgeable about shopping opertunities within the area. The meals were very extensive and very good value for money

Miinukset: None

Miinukset: Dirties room I have ever seen. All our clothes smelled moul after one night in this "hotel".

Miinukset: the carpet was the dirtiest i have ever stepped on... my white socks were black... totally discusting...

Plussat: The room was clean, available early, and there was no noise.

Miinukset: The Breakfat food was cold, which was the eggs, sausage and bacon.

Plussat: This is a nice hotel with a very nice, warm pool. Breakfast is good. Free shuttle to Busch Garden (which we highly recommend) Lots of restaurants nearby.

Miinukset: You have to pick up pool towels at the reception, that is not very practical.

Plussat: Hyvä ja halpa, pari yötä. Ohikulku matka hotelli.

Miinukset: Keeping in mind the new COVID 19 health guidelines, I was very surprised to see that the hotel was lacking hand sanitizer anywhere in the common areas. They only had 3 floors open, which we were not made aware of prior to booking. I requested a floor higher floor upon checking in around 4pm, I was told the rooms were not ready and was put on the 3rd floor overlooking the roof. The hotel did not seem full at all and after compiling for the cost of the hotel room and the room we were put in, I was moved to the 10th floor with a slightly better view. Definitely not worth $150 + tax per night. Also very disappointed in the customer service upon checking in. The front desk attendant was very short and not very accommodating. Which was very surprising considering everyone facing the financial hardship at this time.

Plussat: Great front desk staff. Could not have been nicer! Especially ho tel employee, she went out of her way to be helpful. Great location. Spectacular views!

Miinukset: Mediocre pool. Construction was a level above the pool mid day and very obtrusive. They promised construction would not affect the pool experience. They were wrong. Also, the manager was a jerk. Not accommodating or polite. Learn from your staff!

Plussat: The food was acceptable but not great

Miinukset: We were gone all day and our room was never cleaned. We returned at 7PM

Plussat: The bathroom is in need of repair room 1111.

Plussat: The room was next to the lift shaft and we didn’t sleep well due to the constant movement of the lift. The bed sheet was not clean. We raised both with staff and they removed our parking fee of $12. There was little in the way of recognition that our stay was not good. Considering the rate this was disappointing.

Miinukset: As above

Plussat: The brand and the location

Plussat: Location

Miinukset: Prices are to high , must park with hotel and pay there fee

Plussat: I had a presidential suite so I’d love the room of course.

Miinukset: I had a presidential suite so I’d love the room of course. We got the room because it was supposed to have access to the private lounge but that lounge wasn’t open. The only things in the hotel that were open was the two restaurants attached which were really adolescent Party place is so private lounge would’ve been great. I had to pay the tourist fee but there was really not anything extra around because the coronavirus issue but I felt like a paid for things I didn’t get maybe but they had a clean extra cover that.

Plussat: Very comfortable bed. Pool was nice

Plussat: Location and view.

Miinukset: Disappointed that bar & pool were closed. I paid $189.00 for 1 night. I feel some kind of discount should been offered for no pool & bar.

Plussat: Hotel executive Bayview suite was nice. I am in love with the bathroom size and tub. Love Bayview from suite.

Miinukset: Everything was perfect.

Plussat: The shower and water pressure very nice. No breakfast and nothing as an option. ? Room service. The bed was nice. We found hair on our bathroom floor. 10$ was missing from our room.

Miinukset: Hair on bathroom floor, not ours

Plussat: The views to the Tampa view were amazing from the 11th floor.

Plussat: The shower was huge and nice, plus the view was amazing. There was a really nice restaurant down the street where I met a really nice waitress who told us all of the spots we should visit during our stay.

Miinukset: They didn't have a microwave in the room, fridge didn't work, and no clean towels were brought to our room. The private beach smelled a little so we drove all the way to Clearwater to enjoy the beach.

Plussat: Was no breakfast

Miinukset: No Aminities, no breakfast, front disk grumpy

Plussat: The view of Tampa Bay was gorgeous!

Plussat: The staff was very friendly and professional.

Miinukset: Westin Tampa Bay was below average from what I am used to from a Westin. The hotel was very dated, I felt like I was at a cheap spring break hotel as my neighbors played loud music and smoked pot until I finally call the front desk at 1am.

Plussat: View

Miinukset: When we got to room there were dirty towels scattered in our bathroom floor. The room phone was broke so we couldn’t order room service. The aqua lounge shut food orders done and would not take new orders. The hotel shuttle took over 1 hour to p

Plussat: The staff( manager and security) were the the friendliest staff we’ve met at any hotel. It was exceptionally clean, the rooms were very new looking, lots of toiletries included. The bed was the most comfortable bed we’ve ever slept in. Were in the market for a bed and could very well purchase this one! Highly recommend!

Miinukset: We were put in a room that should have been a suite next to another couple. Apparently, you can hear everything between the rooms. Our neighbor was complaining that we were being too loud. However, the manager moved us to a room that was much better

Plussat: The staff , the location and the private beach

Miinukset: I have no complaints we had an amazing stay

Plussat: Location very convenient and parking spaces very nice and clean place

Miinukset: No complaints

Plussat: Room felt dark and dirty. No housekeeping and two towels for two nights. Empty mini bar fridge in place where a reg mini fridge could go. Had to call for mini fridge once they explained that the one in our room used to be as a mini bar. Put food in there thinking it was a fridge. Room felt a dark a Dirty for the $$

Miinukset: Images online over sell the amenities and the greatness of beach. Disappointed

Miinukset: Place was a dump, compared to the westin in beaver creek Colorado, ended up switching to the vanor in st.petersburg. beautiful hotel.

Plussat: Late check out was excellent after the Jet ski. It was very convenient. Really appreciate it.

Plussat: peace and quite

Miinukset: the bathroom did not meet my expectation by a long shot

Plussat: It is comfortable, but room servace rather slow and the same with house keeping, recepcians are very gentle.

Plussat: The staff are very helpful and friendly. The gym is well equipped and the rooms are really big and very clean. Worth the money

Miinukset: The location is not great but the hotel provides a free shuttle. the internet is quite expensive like $7 for 15 mins.

Plussat: Very very good. I wish it stayed at a nice beach. Everything else was just perfect.

Miinukset: It was not a swiming beach though they call it privat beach. Only jets.

Plussat: Nice place and friendly staff.

Miinukset: The small details seem to be over looked such as the bathroom shower was not very clean, the pool side area was littered with trash and pool itself was not very clean for the price of the hotel.

Plussat: Great location and nice facility. It really shouldn’t reopen , however , if they can’t offer basic services.

Miinukset: No restaurant , no service. .

Plussat: We loved everything. the bathrooms were amazing, clean and stocked. the room was very clean smelled new and fresh. the view was spectacular. we had a water view with a balcony and the balcony was a nice size.

Miinukset: I had not one compliant.

Plussat: Location on the water. Downtown.

Miinukset: All the construction with dust, noise and sewer smell completely detracted from what should have been a very pleasant stay.

Plussat: Clean hotel, perfectly located like new! Comfortable beds and great views

Plussat: Beautiful and great location

Plussat: the location was very convenient

Miinukset: the staff and room amenities were subpar

Plussat: Staff offered room change to 15th floor and offered me a kettle for boiling water as I was sick. They are very kind and brought me honey as well.

Miinukset: I got a room at 21st floor facing the city. I did not have a good night sleep due to the frequent siren sound. I couldn't sleep in daytime too due to the cleaning staff making lots of noise outside of my room despite I have no disturb tag.

Plussat: Good facilities, location depends on what you are doing, staff supper nice, breakfast area was very good.

Miinukset: Parking is across the street and very expensive if you don't self park. So I arrived on a motorcycle and I self parked. Well I was charged valet rate while the Valet did not allow me to drop my luggage at the drop off area and I had to carry my luggage all the way from the parking to check in and the next day after checkout. The charge was $36 while the valet could have told us that we would have been able to self park for $12. Then the valet wanted us to park our bikes in an odd wedge like parking. If Im paying the rate of a car I want my bike parked at a parking space.

Plussat: Location and cleanliness

Miinukset: Prices for food or drinks are way to high. Found ourselves going elsewhere

Plussat: I arrived early and they accommodated us without issue...hotel was beautiful will definitely go back!

Miinukset: Not a thing!

Plussat: Location and friendly staff

Plussat: How awesome the staffing is over here makes you feel like home

Miinukset: No not one thing everything was up to par thank you again extended stay

Plussat: It was quiet and and it was very clean and nice people.

Miinukset: My card key didnt work when I came from work at 1:30am....went to office was locked...saw phone on wall and called 0 to desk clerk....took a while for her to open office and she reseted my card keys. Also there is no trash can, trash bags in bathroom nor in room....had to gather my trash and dump it out.

Plussat: Location. Easy to get on highway and lots of stores and restaurants nearby.

Miinukset: No breakfast, no pool and tv was glitched.

Plussat: The property it’s nice but it needs to be clean More like the elevator was dirty and the walk halfway other than that the staff was friendly

Miinukset: Not to clean

Plussat: The staff are always very friendly

Miinukset: I was itching the entire time not sure why couldn’t really sleep

Plussat: Nothing I left and couldn’t get a refund

Miinukset: The bathroom was full of mold

Plussat: Some of the staff was very nice.

Miinukset: The manager was rude, the beds were hard and uncomfortable, there was fleas in the roomsss.

Plussat: From the outside the property looks decent but once you get inside it’s a whole different world

Miinukset: The rooms are very outdated rust dirt all over the appliances room smelled like roaches and body odor front desk person did not have access to any air freshener or anything to freshen up the room after I was moved from another room 02 people outside the door smoking and being in between above and loud contractors

Plussat: Nothing

Miinukset: Everything

Plussat: The location

Miinukset: The lighting and it felt tight

Plussat: The Staff and Maid assistance. Grounds are kept up beautifully. Highly recommend!!

Miinukset: NO

Plussat: The Location. Close to Busch Gardens and Restaurants

Miinukset: Check In Was a Horrible Experience. And people always smoking at all the entrances of the hotel.

Miinukset: The blanket was dirty!!

Plussat: I wasn’t given the WiFi password in order to use the WiFi.

Miinukset: There wasn’t an iron in my room.

Plussat: I enjoyed the the staffs courtesy from the start. They where very friendly and nice. And the hotel itself was very nice.

Miinukset: N/a

Plussat: The staff was very nice and professional and the room was very clean and nice. I would definitely stay there again! And they are pet friendly and that is a plus.

Miinukset: Nothing negative to say about this hotel!

Plussat: Rooms are large. A/C was quiet.

Miinukset: The check in person did not listen. We requested a quiet room as we wanted to nap before our concert. He put us on the 1st floor ( I had requested upper) and RIGHT ACROSS from the guest laundry area. Do you think it was quiet?

Plussat: The breakfast was simple and complete. And the location was not too far from my event's.

Miinukset: There were people loitering out side the entryway.

Plussat: Staff was very friendly, room was clean and great size. Very pleased with our stay !

Plussat: Hotel was clean and smelled good. Beds were comfortable.

Miinukset: Shower head!!! Stop using dark furniture polish on furniture as we ruined 3 shirts before we figured out what it was.That said, the receptionist gave us detergent and quarters for the washer and dryer free of charge for the inconvenience so that was a nice gesture but our clothes are still stained

Plussat: The location to Busch Gardens. The shower water pressure and hot water was very nice.

Miinukset: I don’t know where to start. The hotel room itself was very dirty. The carpet was sticky and had stains all over it. I wore socks. The comforters on each bed had dry blood stains and very dirty. The couch had many stains on them. No microwave!

Plussat: I arrived very late about 4am and had to wait over 30 minutes as the night auditor tried about 100 keys for the guest in front of me.I was not greeted with a hello or hi or welcome. He clicked and clicked and clicked on the screen for 15 minutes. 20

Miinukset: keycards later I finally got a working key I stepped onto the elevator as bugs scurried on floor Gross. I got to my floor and a bottle cap laying outside my door. I had to be @ Moffitt @ 7am not worth the 2 hours.

Plussat: Free Parking

Miinukset: Rooms are old

Plussat: The shuttle to where ever I wanted to go was great.

Miinukset: But only in a 2 mile radius. would have been even better if it would have extended to the airport. Which is unfortunately 4 miles from the airport. And there cod have been at least a continental breakfast.

Plussat: Sijainti

Plussat: location, shuttle and amenities were excellent

Miinukset: no

Plussat: This hotel has friendly staff, a great location near the airport and boardwalk, and a free shuttle to nearby sites. The microwave and refrigerator were a nice bonus. I looked forward to staying here for future trip.

Miinukset: The shower is modern and recently updated but very awkward as the glass shower makes it hard to start the water before getting in. I wish an airport shuttle was offered but I appreciated the shuttle taking me to local places. Keep up the great work!

Plussat: I would like a refund or discount

Miinukset: The tv didn’t work at all and they couldn’t fix it and the parking didn’t work 3times but the maintenance guy came out and fixed it

Plussat: Location and staff

Miinukset: Need transportation to and from airport as well as free breakfast--even if I have to pay a few more dollars.

Plussat: Location out of this world.

Miinukset: Nothing other than a clean comfortable room was offered due to corona virus restrictions. I had hoped something creative could have been offered to express gratitude for our business during challenging times. Disappointing since this was our 50th Wedding Anniversary.

Plussat: Clean room and the staff was polite and eager to make our stay pleasant

Miinukset: No ice machine on our floor

Miinukset: I wish there was a jacuzzi.

Plussat: Everything but the bathroom especially.

Miinukset: N/A

Plussat: The hotel is in a great location. Right across the The Straz and along the Hillsboro River which is a great walking location. The park across from the river from the hotel was just wonderful!

Miinukset: The hotel hallways were older looking. When we stepped off the elevator we were like, uh oh... thinking we had been bamboozled with the beautiful lobby. Once we stepped into our room we were again very pleased.

Plussat: The staff was amazing and the location is great!

Miinukset: The room could have been larger.

Plussat: It was a very good location for where we were going

Miinukset: nothing

Plussat: good price

Plussat: nice shuttle service! room was ok and clean. free wifi!

Miinukset: we booked strictly non-smoking and had to take two smoking rooms! No room left to change.

Plussat: the location and price of the hotel was good

Miinukset: crowded.. college kids moving in as dorm

Plussat: The location is excellent. It was easy to board the trolley and move around the city. Breakfast was great but sometimes the lines can be long. The room was very comfortable. We enjoyed the walk along the harbor and the skyline bar across the street.

Miinukset: The bathroom was just remodeled, where are you supposed to place the soap and shampoo as you shower. There are no holders/shelves. $32.00 dollars a night for parking with an additional fee of $2.72. The nightly happy hour is not worth attending.

Plussat: The cleanliness of the room

Plussat: It was a pretty hotel and the room was set up nicely.

Miinukset: I understand with covid things were shut down but with everything opening back up you would think they would as well. They advertised a restaurant, cocktail hour and breakfast. All of it was shut down. The pool was super tiny and with the amount of people there you couldn't even get into it. The price was ridiculous considering they really had nothing to offer and the hotel across the street was way cheaper, just as nice and had more accommodations.

Plussat: No breakfast - Covid 19. Room was good but bathroom toilet was clogged when we arrived. Location was not centered to my business which was not your fault. I did not look closely to my work area.

Miinukset: I thought everything was good but no breakfast, which again was not your fault. Also the parking garage was a mess and is not a good thought up plan.

Plussat: The breakfast and views were good.

Miinukset: The pull out couch is horrible. It is barely a mattress. We chose Embassy Suites for our family of 5 so that we would have a little more space but for the price point, they should be embarrassed at the quality of mattress.

Plussat: The people at the front desk were really helpful , rooms were very clean and comfortable . Nice location and it literally near everything.

Miinukset: N/a

Plussat: The location.

Miinukset: There was salad all over the chairs when we arrived to our room. They did not clean the room each morning. I could not get fresh towels.

Plussat: Location was awesome for Amalie Areana. The staff was a little slow at check in. Bartender and food service was terrible. Food not that great and prices of food and drink were for a five star restaurant. They are about a 3.

Miinukset: Prices and quality of food and service not good I thought.

Plussat: Great location and breakfast

Miinukset: Our shower did not drain and was knee deep within minutes. We complained immediately day 1 And again throughout our stay but It was never fixed. It made taking a shower awful.

Plussat: Clean, easy to navigate once inside.

Plussat: Excellent hotel and location disappointed breakfast buffet and happy hour was canceled due to covid

Miinukset: Parking garage was very dark and dirty

Plussat: Comfortable bed, good breakfast

Miinukset: The smell of mold when I first entered the room. Never got a receipt when I checked out. It was not offered but was told it would be emailed to me. It never was.

Plussat: Great service great location great hospitality clean

Miinukset: Elevators

Plussat: very spacious and comfortable suite

Miinukset: rug was a bit dirty

Plussat: It was so great to be able to walk to the tcc, the Forum and even Channelside wasn't that far. The free happy hour is nice if you don't mind waiting in line.

Miinukset: The nightclub Jackson's Bistro played their music sooooo loud and it kept me up til past 2am! It sounded like a street parade with people banging on drums outside my windows. The bass drum was ridiculous. Not even pillows over my head helped. I was very mad because I had to wake up at 4:30am for my flight. I did not like that there was no option to self-park either and that it was $20 per night to park the car. Lame!

Plussat: Location, nice size pool

Plussat: The room was perfect!! I absolutely love the headboard lights and the shower and the view!!

Miinukset: That I had to leave

Plussat: Very nice hotel.

Miinukset: Everything

Plussat: Very nice room. Excellent shuttle service. Nice to have a bar and restaurant onsite.

Plussat: Very nice!

Miinukset: All great!

Plussat: The entire staff from shuttle drivers, to greeters, front desk, bartenders and housekeeping staff were wonderful. I would stay there again and again...

Miinukset: My room did not have a great view

Plussat: Pool was nice but not maintained.

Miinukset: The front desk clerk, young woman with glasses asked how many towels I needed. I told her 6 she questioned me as there were four of us but like having extra towels and after arguing I didn't need 6 gave me four. I tried to just pass on this, went upstairs needed ice, and was told by the same woman ice machines were down. She then called my room to twll me the gas station across the street sold ice. Then suggested a maintainence staff member could bring a new fridge up at 9 at night. Sure my 6 and 7 year old would love that. I am never staying here again. Oh and charged me 20 dollars over the quoted price. Awful place.

Plussat: No breakfast at this location Property was okay Nice pool

Miinukset: No complimentary breakfast

Plussat: The people at the front desk.

Miinukset: Nothing

Plussat: Very friendly and helpful staff. The room was clean. Good breakfast. Overall a great value. Met my expectations.

Plussat: The property was conveniently located, it was clean and the staff was super friendly.

Miinukset: My only complaint, although clean some towels were stained and weren’t usable. The tub wasn’t as clean as I would’ve liked.

Plussat: I am very grateful that the hotel let my family check in early . My Grandchildren loved the pool. Beautiful hotel. The shuttle driver and service was great. The room service attendant was so nice and caring. We will be back again .

Plussat: The bedrooms were very clean and updated

Plussat: The location and Paul is the best excellent customer service skills. The evening and night staff were great too

Miinukset: No pool but you have access to the hotel next door

Plussat: We got an unexpectedly huge room with a sitting area and a pretty well equipped kitchen area. Everything was well cleaned & the location is close to University of Tampa and Busch Gardens.

Miinukset: Breakfast was basic and a bit crowded. Mattress was a bit too soft for my taste.

Plussat: Price

Miinukset: First assigned to a room that had been fumigated for something. Smelled of chemicals and all drawers open and a/c air filters exposed. Second room ok but not a lot of sound insulation and could hear hall noise and radio in next room.

Plussat: Modern updated look. Great manager and staff, large rooms

Miinukset: View from room , small breakfast room

Plussat: Central location and kitchen in room. Front desk staff was friendly. The robot was a fun touch.

Miinukset: I asked for assistance with the plugged bathroom sink and it remained unfixed for 2 days, the issue was never addressed while I was staying there even though I asked 2x. Also, there was no onsite pool.

Plussat: I stayed at this property four different times from august 2019- March 2020. My third visit in December was for eye surgery. There was an event going on in the area and the hotel and surrounding were booked. It has rained that weekend and when I arrived to my room it was flooded severely with water in both rooms against the window/outside walls. The smell of musty mold was very strong. I suffer from asthma and asked I be moved to a higher room to avoid water and they informed me they were booked. I called other surrounding hotels that were booked as well. I then had to purchase damp rids, nose drops and my asthma inhaler from a local pharmacy to be able to stay again after having eye surgery. When I checked out two days later the front desk assured me they would make it up to me and that my next stay I would receive a discount compensation for my issues this visit. When I was having my next surgery March 9th I called and explained the situation. the gentleman I spoke said he saw a note in the account and would make sure I get a discount when the manager, Sheila, showed the next day. I told him the rates on Expedia who I always use were $161 for members and $169 for non members. He assured me he put a note in the account (I took screen shots) and would have the manager change my rates. When I checked in a few days later I saw a charge for $254 and thought that was very reasonable for my issues on my previous visit. I checked in went to my room and unpacked (purchased a few days worth of food and drinks etc as we were staying a few days for my second eye surgery) then we noticed our ac was not working. They sent someone to check it and he said the condenser was broke and we needed to change rooms... it was already late we had completely unpacked and I had surgery in a few hours in the am. We packed everything and moved. Then I noticed a second charge for $154 on my account. I went to the front desk to ask and he said that was the additional fee for the two night stay. So I would have saved money going through Expedia like I always do. I showed him all the pics and screenshots I had from Expedia even logged in at the desk and showed him the current rate was still at $161 and $169 as I stood there!! He said there was nothing he could do. I explained that was disappointing and I would have stayed somewhere else or used my Expedia account.... I will never stay at this hotel again. I do have numerous pictures from my stats there of the water, the damp rids the mold and everything I had to move due to your properties neglect.

Plussat: Staff was really accommodating.Very professional.

Miinukset: The mattress and bedding needs to be updated.

Plussat: Really good hotel.

Miinukset: I did not like overhearing the front desk staff telling a guest to call Tampa PD and they don't know what to do in that situation.

Plussat: Quirky atmosphere, robot room service :)

Plussat: Great staff even with all the covid-19 stuff going on. The place was very clean and the AC worked awesome!

Miinukset: No real complaints! I was a bit surprised by the large number of gnats or other small fly in the bathroom though, as the place was perfectly clean!

Plussat: Nice rooms, good breakfast

Miinukset: Extra fees

Plussat: We really enjoyed this place! The room was confortable and nice with a river view. Pool area really cool. We rented some bikes and went to ride on the riverwalk, really nice time! I’ll definitely recommend this place. Staff very friendly as well!!

Miinukset: The carpet wasn't clean had s smell in the room and the air wasn't working.

Plussat: The staff were great, very friendly, but also apologetic.

Miinukset: Our room wasn’t ready when we checked in, we had to ask a member if the cleaning staff to give us pillow cases and remove the dirty items from the bathroom; there was a dirty cleaning rag hanging in the shower. The AC didn’t work all night; it blew hot air into our room. There was no communication on COVID restrictions in force at the hotel; no room service and none of the hotel bars or restaurants were open.

Plussat: Location

Miinukset: Room needs updating

Plussat: The view was nice

Miinukset: Room was filthy, especially the bathroom. AC didn't work. Ice machine didn't work. I tried to order breakfast but it was unavailable at the time.

Plussat: Pool

Miinukset: none cleaning of rooms.

Plussat: The staff and the view are always awesome!

Miinukset: There was a festival the day we arrived and the toad was closed. I looked all over my reservation information and Sheraton app and emails for guidance on when it would close and where. When we arrived early and could not get to the hotel, I called and there is no option to speak to the front desk. After trying every auto option the only choice that answered was the restaurant and they had no idea if we could get to the hotel either. Finally transferred me the second time to the front desk and they informed me we would have to use a garage and walk over. They said the info was on their website. What website? We had a gorgeous room with no hot water. Lukewarm showers the first morning and nothing the next because it was cold. When I called they had turned it off to repair. They chose to repair it in the morning when everyone would be showering. The last little annoyance was the cable, which cut out and lost signal at least 4 times per show. The staff is great, but the management does not seem to be paying attention to the details.

Plussat: Staff

Plussat: I loved the location and rooms were very spacious and I loved the balcony it was clean for the most part. The staff was nice they upgraded my room to a river view with a balcony which was nice .

Miinukset: I just wish it was a little cleaner my comforter Had a stain on it and and the carpet in the room hadn’t been vacummed. But everything else was decent .

Plussat: Location on river was very nice, especially at night

Miinukset: Bed was quite firm and uncomfortable, so much so that I found I was tossing and turning all night, as was my partner. We both woke with hip and neck pain.

Miinukset: Ice machines down...had to go to 4th floor

Plussat: Great view

Miinukset: Room wasn’t clean, paid for club access but closed, no room service available

Plussat: View

Miinukset: Bathroom seemed dirty with mildew

Plussat:

Miinukset: The room was shabby and the shower didn't work right. The bed was saggy. The public restroom closest to my meetings had only one functional sink and one functional soap dispenser the entire 3 days I was there. The cleaning lady that serviced that restroom put the toilet bowl brush on the sink! Even with the deal I got through booking.com, the $ they ask for that place is outrageous. The restaurant was mediocre. Nice location. The free wifi was nice, but expensive to pay $18/day on top of the expensive room rate.

Plussat:

Miinukset: The hotel keept us in good shape, as we had to climbe the stairs up to 6 floor ( the elevators were not running... ) And if you try to get some sleep, try a diffrent hotel, cause young guest of this hotel know how to party ..

Plussat: Great hotel staff, the rooms were comfortable and great location to downtown Tampa, airport and port.

Miinukset:

Plussat: The Reception Staff were extremely helpful, let me have access to my Room from 0945 hrs on the first day and let me keep my Room until 1400 hrs on day of departure. Also it is very easy to walk to the middle of Tampa.

Miinukset: If at all possible book a river view room (not much more $20 a night extra) these I think would have less road noise.

Plussat: Clean, well-kept, nice area, near lots of restaurants and a few things to do

Miinukset: The staff member took 10-15 minutes to get me checked in. They weren’t at the desk when I arrived.

Miinukset: It really was a great stay for my wife and I, we just needed to get away to ourselves and I must say it was great for us! The staff and breakfast was great as well, highly recommend. We will do it again soon, thanks!

Plussat: The friendly staff

Miinukset: Yes. It smelt like smoke. My pillows were stained. The shower curtain was scummy. The tub didn't look clean. Sanitation is important especially because I had an infant with me.

Plussat: The location was extremely convenient. Office staff is nice. The room was clean and comfortable!

Plussat: It was nice place. Fairly well taken care of

Miinukset: The thermostat did not work the air conditioning had to be turned on to be used, it did work just not set to auto. The milk served at the free* breakfast was curdled and sour.

Plussat: Great central location and the staff were very friendly.

Miinukset: The small pool area was much too busy to enjoy.

Plussat: Everything

Miinukset: No

Plussat: Location

Miinukset: No

Plussat: The staff was great, friendly and professional from check in to check out.

Miinukset: For the discounted price it was a good deal. My first evening there it smelled like possibly Marijuana in the hallways. I didnt like that the entire hallway and by my room door its smelled. I wanted a non smoking

Plussat: The location is great as well as the staff. The Front desk and housekeeping staff are all super nice .

Miinukset: Smoking area should be a little bigger. Pool area should be accessible for guest to enjoy even if the pool itself is closed. Breakfast bags are a granola bar and a cup of fruit.

Plussat: Friendly front desk staff

Miinukset: They could’ve lowered the price if breakfast isn’t anymore anymore due to covid

Plussat: Clean, comfortable, and good price.

Miinukset: No breakfast cause the COVID!

Plussat: Room with woods view behind the hotel. Nice breakfast and cozy enviroment.

Plussat: excellent staff

Plussat: First of all, I would like to say that the staff was impecably friendly and helpful. They truly made our stay extra special. The free buffet breakfast was good and they went out of their way to get items that may have run out. The pool is small, but most of the time we were the only ones in it. The room was quite comfortable and the touch of four pillows for each queen bed was a plus (2 firm and 2 soft). Busch Gardens was only about 15 minutes away and the staff was extremely helpful with getting around and places to go. Would recommend if you need to stay in this area.

Plussat: I like almost everything, the service, the hygiene and the fact its cloce to everything

Miinukset: As a solo traveller i was hoping that hotel could serve more than one meal , dinner , or room service at least .. Hope next time when i visit i wont need to go out to eat .