Etsi halpoja lentoja kohteeseen Napoli

Plussat: Newer plane, crew was amazing, seats were adjustable

Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Plussat: KLM STAFF WERE VERY PROFESSIONAL

Miinukset: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Plussat: Boarding was quick and flight was calm

Miinukset: The coffe and breakfast.

Plussat: Crew

Miinukset: More direction once crew knew the connecting flight would be lost, especially to minors

Plussat: Entertainment options were great crew was very friendly

Miinukset: Seat could be more comfortable

Plussat: We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed.

Miinukset: Wasn't able to online check-in thus losing my window seat 21A I had selected.

Plussat: The crew were excellent and seats were comfy.

Miinukset: Headphones for the entertainment centre.could have been better. Sound quality not great.

Miinukset: Information on arrival time was not correct

Miinukset: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Miinukset: KLM crew exceed our expectations

Plussat: Entertainment options were great crew was very friendly

Miinukset: Seat could be more comfortable

Plussat: Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious

Miinukset: Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt. Breakfast not as good

Miinukset: Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!

Miinukset: Flight was delayed in Frankfurt due to technical issues. That was fixed, but ended up missing the flight to Minneapolis. Lufthansa provided vouchers to hotel and shuttle to the hotel (holiday inn express) and back to the airport. We stood out in the cold for 45 mins but the shuttle did not show up. Ended up taking Uber to the hotel only to find out their shuttle service does not start in the morning before 5:30 am. They booked me on a 6 am flight with 5:45 boarding time. The hotel scheduled a taxi to pick me up at 3:30 am to make back to the airport on time. I ended up spending $70 and I’m totally exhausted. I wished I just stayed at the airport. Not to mention the quality of the hotel accommodations is less than average. Very disappointed with how this whole situation was managed.

Miinukset: The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?

Plussat: Nothing

Miinukset: Leg room

Miinukset: Boarding from bus and no aero bridge

Plussat: Amazing crew and service! They are the best!!

Miinukset: Amazing crew and service! They are the best!!

Plussat: Crew

Miinukset: More direction once crew knew the connecting flight would be lost, especially to minors

Miinukset: I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa.

Miinukset: We had a three hour departure delay in Munich

Plussat: Amazing crew and service! They are the best!!

Miinukset: Amazing crew and service! They are the best!!

Plussat: The crew was fabulous

Miinukset: We had a crying baby onboard for the entire flight. I found it difficult to sleep as a result but understand this was outside the control of the airline. A bit more legroom would have been nice but I booked economy so again that was on me.

Miinukset: Too cold on plane

Plussat: Quick. Smooth!

Miinukset: Boarding process was in fact dangerous, with people corralled into small spaces without letting them out on the other end. We felt claustrophobic, crushed, and at one point people were even having to jump over the escalator to the bus loading area because there was too much crowding. Dangerous

Plussat: Amazing crew and service! They are the best!!

Miinukset: Amazing crew and service! They are the best!!

Miinukset: Seats recline too much making leg room more nonexistent than ever

Miinukset: Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone.

Plussat: Amazing crew and service! They are the best!!

Miinukset: Amazing crew and service! They are the best!!

Plussat: Good crew.

Miinukset: More comfortable seating.

Miinukset: Wasn't able to online check-in thus losing my window seat 21A I had selected.

Plussat: Same as other answe

Miinukset: Same

Miinukset: Seats recline too much making leg room more nonexistent than ever