Halvat lennot Napoli

Plussat: Impressive service... amazing crew, very friendly and professional

Plussat: Flight arrived on time

Miinukset: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Miinukset: Everything was OK

Plussat: KLM STAFF WERE VERY PROFESSIONAL

Miinukset: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Plussat: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Miinukset: Not being to help on the ground in Copenhagen with delta issues

Miinukset: Time

Plussat: Usual faultless KLM experience

Miinukset: Nothing.

Plussat: KLM are our airline of choice. A great full-service carrier with impecable standards.

Miinukset: Nothing

Plussat: Planes were on time and connections made.

Miinukset: One bag delayed as not put on flight and food could be better.

Plussat: The socks offered in business were comfortable and nice looking. The red wine was good.

Miinukset: The food was just average and the seat not too comfortable

Plussat: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Miinukset: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Plussat: The crews were pretty great!

Miinukset: The regulating of the temperature.

Plussat: The most amazing service, good food and great steward

Plussat: The crew was fantastic!

Plussat: Got to the destination

Miinukset: Everything

Plussat: Flight was on time

Miinukset: Very rude crew, I asked for water and I was told to get and help myself

Plussat: Nice people

Miinukset: Some games for kids

Miinukset: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Plussat: Flight was on time

Miinukset: Very rude crew, I asked for water and I was told to get and help myself

Miinukset: Everything was super. Really

Miinukset: Better entertainment selection

Miinukset: Seats not comfortable for long haul, better care

Miinukset: Everything was super. Really

Miinukset: Entertainment and food

Miinukset: Entertainment and food

Plussat: The planes were well maintained. Good entertain emend choices. Food was decent too

Miinukset: Everything

Plussat: Comfortable and Clean

Plussat: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Miinukset: Better entertainment selection.

Plussat: Crew was amazing people

Miinukset: Flight delayed

Plussat: Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded

Miinukset: Upgrade passengers that you make late.

Miinukset: The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests.

Plussat: Crew was amazing people

Plussat: Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time

Plussat: Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years.

Miinukset: Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business.

Plussat: The crew tried to be helpful but were equally frustrated with the ground crew.

Miinukset: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Plussat: economy plus seats were nice, great movie selection, especially international movies

Miinukset: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Plussat: Pleasant crew. Appropriate and efficiently served snack.

Miinukset: Boarding and disembarkation were slow.

Plussat: Good amount of space on the plane, lots of movies to watch, good food and drink.

Miinukset: The plane is so old..,

Miinukset: Still don’t have my luggage yet

Plussat: Impressive service... amazing crew, very friendly and professional

Plussat: Almost everything, especially the crew.

Miinukset: Don’t feel like anything should be better to be honest