Windwater Hotel & Marina

Horrible

So first of all, a booking was made for the 22nd of May. I get to the location at around 1:00pm. Check in still isn't till 3:00. But apparently my reservation booked, but my card was declined. The thing is. My card was charged and I was denied access to my room. I waited in the parking lot til 10:00 pm and was still denied. First desk lady was not helpful and rude. Second desk lady was a little more helpful. Unfortunately we still did not get a room and were forced to head home after keeping 2 young children in our vehicle all day. Worst expert ever. Will never book with them again.

Looks were deceiving

It was roomy

Pictures made it seem nicer, it was gross. Was not worth the price. I would not recommend this to anyone, and will not be returning

Horrible place..

There was nothing to like the whole place a mess, when I got there they wanted a 200$ deposit that they did not mention about when I booked it.

Everything was horrible, I dont recommend it.

Not a good experience

The convenient location. Ice machine available

Common areas needed maintenance. Lawn was not maintained. Gate to swimming pool was locked at 1 o'clock in the afternoon. Trash cans were full and the odor was unbearable. BBQ pit was full of ashes and had rotting food on grill. No sheets provided for the sofa bed. Mattress stained. Air conditioner quit working in the middle of the night. Front office personnel was not reponsive to issues. Staff did not acknowledge us or extend any courtesies. Not a good experience. I will not return