South Padre Island hotellia

Plussat: I liked it being so close to the beach. The staff was very nice.

Miinukset: The room did not have any drawers or closet to hang clothes or put stuff in drawers. Was there for 3 days both suitcases on the floor the whole time and no place to put things anywhere. There were bugs in the room

Plussat: The location - its right on the beach. The bar - the convenience of having the bar was nice. The bar staff was friendly.

Miinukset: There is no drawer space - have living out of a suitcase at the beach. No pool - The website is misleading; I would have stayed somewhere else. Front desk service - was rude by nature, from the moment we arrived and checked us in to a room that was already in use; awkward.

Plussat: Like the view and comfort of the beach bar. l Great view and pleasant on a hot day with the breeze off the water. Great staff in the bar. Good selection of food and drinks. We spent 6 hours there before we went up to our room. Room was clean and all essentials needed.

Miinukset: The pool has been removed and additional seating added for the bar and grill. Pictures I saw on the ads on Kayak still pictured the pool as being in place. That was a disappointment. I probably would have stayed elsewhere if I knew that they had removed the pool.

Plussat: We stay at the Hilton every year we come to South Padre. We love it and cannot wait for a next trip. I highly recommend the Hilton. It is very clean, staff is wonderful and it is right on the beach. Love it!

Miinukset: Nothing. Our stay was wonderful as it is every year.

Plussat: The location of the hotel on the beach is perfect. The outside entertainment space is great for families. The rooms are spacious and comfortable. The beach space that was blocked off for guests only was a wonderful way to avoid the crowded beach.

Miinukset: N/a

Plussat: The front desk staff was always friendly and gave towels without any problems. There was always a spot to park. It was clean. Most the other staff was really nice to deal with. Excellent location directly on the beach.

Miinukset: The elevators were extremely hot and one stopped working during our visit. One female in the kitchen was rude during breakfast. I ordered an apple pie that they said would take 10-15 minutes and it took 45 minutes to arrive ! I also think breakfast should be included for the price of the rooms. La Quinta next door had free breakfast for the same room cost practically. The pillows are horribly uncomfortable.

Plussat: Great location. Close to concert venue. Minimal driving from this hotel.

Miinukset: treated like criminal. 2 of my sons friends visited us for 10 minutes, cost me $60. Carry coolers through lobby had to Drop cooler and show my wrist band. Ran like prison

Plussat: Very spacious room.

Miinukset: I didn't like that they didn't service us breakfast. For the cost breakfast was not included. We paided over $450 for 2 days and we needed to pay extra if we wanted breakfast. Here I thought let's not stay at a condo because I don't want to make breakfast and when I get there they tell me breakfast us extra.

Plussat: The facility was well maintained and clean.

Miinukset: The closet door didnt work well in the room we stayed in. Everything else was very good.

Plussat: I loved that the beach is a short walk away. Staff was helpful, and made us feel welcome. Pool was small but clean. Bed was comfy but pillows were flat and uncomfortable. Loved that checkout was at 12. Oh, and the remodeled restrooms are fabulous! (We know the contractor, he does amazing work so we look forward to returning when all the renovations are done!)

Miinukset: Breakfast was cereal and toast and they had no milk at one point, and no one was restocking, so everyone waited. Also halls were hot and musky. But they are remodeling, so if the new restrooms are an indication of what's to come, we will be back! PLEASE CHANGE THE BREAKFAST BAR!!

Plussat: Good breakfast, helpful staff

Miinukset: Nothing

Plussat: Nothing

Miinukset: Overpriced and rid diwn

Plussat: The remodeling of the hotel looks great!!! The room was very up to date and decorated nicely. The bathroom was very spacious and I loved the glass doors! The bed was very comfortable! I really loved the breakfast every morning. They really take care of their guests! Everyone was very polite and caring. We will definitely stay there the next time we travel to South Padre!!

Plussat: The room was really nice, very comfortable bed, good space.

Miinukset: Someone smoke on the room ao wasn't smelling so good. And the breakfast is just bread, butter, ceral, juice and coffee. It's not really a breakfast.

Plussat: Room was great, comfortable and cold just how we like it. Had no problems or issues

Miinukset: Breakfast could've been better. Cereal and toast is not my idea of breakfast

Plussat: yes very good thank you

Plussat: Price - it was a great value with in-room refrigerator and microwave.

Miinukset: The room was kind of small and the free breakfast was so-so.

Plussat: Hotel staff were very friendly and the room was awesome.

Miinukset: Nothing.

Plussat: Was clean and location was just what we were looking for. Very relaxing.

Miinukset: No

Plussat: Love the access to the pool whiel you are drinking and able to stay in till 2 am.

Miinukset: The window unites. Can get a little noisy.

Plussat: We were able to check-in late in the night and the hotel was very clean.

Plussat: Yes and yes

Miinukset: Bigger pool

Plussat: The staff was friendly and the location was great

Miinukset: Too expensive ad uncomfortable beds

Plussat: I liked the easy check in. Rooms can be a bit small with little to no art on the walls . Overall good hotel had zero problems would stay again.

Plussat: Very clean and well maintained room

Miinukset: Room was small and limited breakfast

Plussat: Great location

Miinukset: Carpet throughout looked & smelled old

Plussat: Staff was helpful in trying to fix the issues and they were honest when the issues could not be fixed and that they did not have the proper equipment...

Miinukset: I was told the hotel manager would contact me, and I am still waiting...

Plussat: Beach

Miinukset: Keyboard didn't work for all doors

Miinukset: The pathway to the beach needed work.

Plussat: Breakfast was great, music for all ages played near the pool, & awesome fireworks!

Miinukset: Parking is limited, & area can be a bit crowded.

Plussat: The cleaness and the location was wonderful.

Miinukset: Everything was wonderful including the restaurant down stairs which delivers to the room while we humg out by the pool and we got full service

Plussat: This was our 4th trip to South Padre Island, we were married here in 2009. We have stayed here 3 out of the 4 times we came. We actually had reservations at a different hotel and I switched back to La Quinta just a few days before our trip. We had the ocean view with two queen beds and there was plenty of room for my husband and three kids ages 3-10. Kids loved the pool, it was always open, and of course the beach access. Breakfast is not in the lobby, which is actually great, but on the 4th floor in the event room and they have a great breakfast that's included! Could not say enough nice things about this place. Such a good value for the price.

Miinukset: Wish we could have stayed longer!

Miinukset: Thicker blankets

Plussat: This hotel is in a nice setting, across the street from nature exploration opportunities for families, and right on the beach. It features a good breakfast and free parking. It is a good distance from the main tourist traps.

Miinukset: This was the wrong choice for a Spring Break stay with my family. It was cluttered with college students and definitely not in the condition I would expect and desire for a family stay. I felt unsafe to leave my room with my young children due to the ridiculous behavior of drunk and vulgar teenagers and young adults. The hotel is right next to a very large, open air, drunk party beach facility that plays music all night and hosts police and all sorts of things young children should not be around.

Plussat: The view of the ocean

Miinukset: Nothing.

Plussat: Good clean room next to the beach front. Wife uber excited about the pokestop adjacent to the room and the available Pokémon available to catch.

Miinukset: No bacon for breakfast

Plussat: The breakfast was great. We complimented the chef on great chorizo and eggs. The variety of food was great. The night staff was helpful and quick to respond. The hotel staff in general was very nice and hospitiable.

Miinukset: The hotel seemed to be overpriced, for such a dated hotel. The halls had a strange dirty smell. The elevators never seemed to work. Our room was just, ok. The pubic hair all over the bathroom floor and door was pretty gross. The shower curtain was dingy and dirty. The AC didn't work properly, never seemed to cool the room. We definitely will not stay here again.

Plussat: Loved everything about this place except the food.

Miinukset: Ordered a pizza from the bar and grill. Wasn't done and was over priced.

Plussat: Up to three cockroaches we killed. Two in the bathroom and 1 in the bedroom. Not counting the “unseen” hidding

Miinukset: The staff was open about my comments

Plussat: Location to beach

Miinukset: Pool didn't seem big enough at times

Plussat: Staff were super accommodating and our room had an excellent view! Best location on the beach in my opinion, and I love that we can bring our pup!

Miinukset: Went to check-in the man was rude. Kayak had used services through booking.com and it had declined a card I don't even have. I however had received a confirmation that everything was processed with my card and we were good to go. No rooms left, day of my five year anniversary and we had to quickly find a new place. I didn't stay at South Beach Inn.

Plussat: My fiance and I stayed for 4 nights in a standard king room and it was fantastic! The room was nice, bed was comfortable, staff were always smiling and greeted us any time we walked by. Room was cleaned every day while we were enjoying the sites. The pool was clean and the hot tub was too. Loved the walk path to the beach. Plus the fresh made to order breakfast in the morning was delicious! We absolutely 100% loved our stay and will return soon!!

Plussat: Walking on the beach at South Padre Island.

Miinukset: We love South Padre and were excited for 4 fun days on the coast. As soon as we entered La Copa hotel we notice an odd smell then a different odor in our room. There was also hair left on our bathroom floor. The free breakfast was lousy- cold waffles, atrocious coffee, and the eggs were awful. We had to find another business for breakfast. The pool area isn’t as big as the picture makes it out to be and there was sand in the bottom of the pool. The hot tub was barely warm. The workout room had kids playing on the equipment while blasting music. The kids left but there was no way to turn down the music in the gym. Our initial room was on the 3rd floor... after dinner on our 2nd night we came back to our room to what sounded like thunderous footsteps above us. We called down at the desk to complain and found out that their special events are located on the 4th floor, directly above us, and there was a wedding going on. We had to argue but the clerk finally agreed to move us to another room on the 2nd floor. That morning we woke up to make coffee but witnessed bugs actually crawling out of the coffee maker! Last straw. We immediately checked out and asked to speak to a manager about refunding the 2 nights we did not use. The clerk apologized and said that the manager wasn't in yet but that he/she would call us later that day. We drove the 6 hours back home. That evening we hadn't heard from the manager so we called the La Copa but apparently he/she had gone for the day. We called the following day and told the clerk why we wanted to speak with the manager (to refund us our 2 unused nights). The clerk tells us La Copa doesn't issue refunds, ever. Again I asked to speak with the manager. I was then put on hold... I was on hold for 19 minutes. I hung up and tried calling back but no one answered. I called back 13 times. No answer. Then I called hotels.com. The representative I spoke with took my complaint and tried calling La Copa to resolve the issue in order to issue a refund. The rep couldn't get anyone at La Copa to answer the phone either so he was going to follow up and email me in a few days when they issue the refund. A week later I get an email from hotels.com with the following, "We are sorry to hear about the charges. As much as we want to process the refund, we were unable to do as the hotel charged the reservation for the entire stay. According to the hotel, they were unable to authorize a refund as they do not have a record that you checked out early.” (!) So La Copa claims my wife & I did not check out early, essentially calling us liars, and hotels.com doesn't do a damn thing about it. We have used hotels.com numerously but after this experience we will never use them again. Awful customer service. We have filed a dispute with our credit card to get a refund for the unused portion of our trip. Avoid La Copa like the plague, and use another online booking service besides hotels.com via kayak.com.

Plussat: It was really nice they did not charge a pet fee. The location is great, and the price of our room was decent.

Miinukset: The parking lot is awful. The breakfast situation needs to be RE-evaluated. They act like security at the doors, also you’re not allowed to take food out...it’s complimentary breakfast for God’s sake. And the shower pressure was a 4 our of 10- not to mention the curtain did not reach the tub so the whole floor got Soaked and we had 3 towels in the room. With no place to put them after they were used.

Plussat: What did I like? Checkout.

Miinukset: The whole hotel may as well be hanging out in my room it was so loud. Dogs barking, people running up and down the halls, sometimes yelling, earthquakes from above. Had to sleep with earphones in (get 33 decibel ones) to get some sleep. WORST HOTEL ON THE ISLAND as a result, in my opinion.

Plussat: Front desk service was phenomenal. Bed was memory foam which was awesome. AC actually worked. Beachfront with direct access to beach. GREAT location. Really good breakfast tacos and made-to-order omelettes. Starbucks in lobby.

Miinukset: Parking. Building is a little dated, but in good condition. Price was a little high to me. Hot tub was broken all weekend.

Plussat: Always friendly staff. Quick to address an issue I had. Large rooms. Close to beach. Had a free awesome breakfast every day.

Miinukset: Jacuzzi did not work properly.

Plussat: Interior design great for price. Great art and atmosphere.

Miinukset: Futon didn't was missing a leg and light switch and fan weren't working properly.

Plussat: Walking distance to beach.

Miinukset: Rooms need some overall upkeep. Not as good as pics described.

Plussat: as I've said I've stayed in three hotels here and before this one had the nicest people more convenient and best value even over the Hilton

Miinukset: everything even the Starbucks

Plussat: nice room, staff gave us extra time to depart

Plussat: Room size, breakfast was great and reasonably priced, pleasant staff, beautiful and kid friendly pool, close beach access. The only negative things was that the balcony door was open when we first arrived and the tile floors did not absorb any noise from neighboring rooms.

Plussat: Not much good to tell

Miinukset: Not clean, poor customer service, was told it was a nice place. I won't be back!!!

Plussat: Our first night there, apon unwrapping what looked like a freshly made bed, were dirty sheets. Sand and body hair clearly visible. It was extremely off putting. I have a child and the thought of her having to use the same unwashed sheets of some stranger disgusts me. The front desk was very nice but it did take almost 20 minutes to get the fresh sheets, that i put on myself. They did offer for the staff to do it but the guy who showed up with the sheets had no uniform and spoke no English. Not a big deal, but regardless, i would have felt more comfortable with an employee in uniform or wearing at least a name badge. The front desk had also promised that our sheets for BOTH beds would be changed out the next day, which did not happen. :( We never put up the 'do not disturb' sign and were vacant most of the day.

Miinukset: The dirty sheets and the response to the incident. The fact that you dont allow food outside the 'designated breakgast area'.

Plussat: Quiet and relaxlng

Miinukset: All good

Miinukset: Family time

Plussat: Husband and I went for our first year wedding anniversary the weekend of 9/9. It was our first time on the island. The staff was helpful with recommendations. They also accommodated special requests for extra towels.

Plussat: Nothing was good so I don't want to lie.

Miinukset: The outer appearance of the hotel was tacky and definitely not luxurious especially not compared to surrounding hotels. For the date you would expect more but I guess you're paying for "the name"? Not worth the time and the customer service is subpar as well. Just bring completely honest since reviews are important for other prospective customers

Plussat: Was very happy with everything ! No complaint! Kayak set me up perfectly ! No negative review

Miinukset: Only small complaint which is nothing but the TV remote batteries at the ramada were super low . Had to point the damn thing straight at the tv. But who goes to a hotel just to watch tv, amiright? Lol

Plussat: EVERY STAFF MEMEBER SAW THEY WOULD SAY HELLO,VERY HELPFUL

Plussat: The hot tub and pool was maintained very well. Very helpful staff

Miinukset: Being in the first from on the first floor we could hear the door open and shut when anyone left or entered.

Plussat: The whole stay was comforting and i'd definitely stay again.

Plussat: The guy from the lobby during night shift was really an excellent worker he was taking care of everyone and everything alone, from parking problems, to noisy guests. poor guy he was literally running up and down

Miinukset: I went during high season and this hotel was overbooked. Parking was an issue, only one elevator was working (which meant waiting for over 20 min to go up or down)... we took the stairs most times there were a lot of disruptive people at night. Mostly young, drunk with loud music and singing. I was traveling with a toddler... I had a total of 2 hrs of sleep. this is what made my stay particularly awful

Plussat: The breakfast.

Miinukset: The facility was under construction and was not stated when booking. The room had a bad smell like mold or mildew. Told the manager but they said they couldn't do anything about it and there were no other rooms available. The front desk attendant on the second day (young male) did not even verify my identity when I had to get the room cards re-keyed... Safety issues to say the least. This is the first ever bad experience at a Holiday. Very disappointing.

Plussat: The roomkey was a waterproof wristband, beds were very comfy, overall appearance was nice.

Miinukset: My friend and I stayed here for spring break and let's just say, don't go here if you're on spring break. It's location is at least a mile from any of the party destinations, the indoor waterpark was closed on weekdays when we stayed, the outdoor park closed until April, housekeeping was lacking when they cleaned our room. Towels were still left on floor, sand was still in our beds even though sheets were made. No complimentary breakfast drove us nuts!!! We're not staying here when we go back. There were no other Spring Breakers that we saw here, just one family that happened to stay right next door to us.

Plussat: Heated pool was very nice and convenient

Miinukset: One of the elevator was not working and being on the 6th floor imagine how much time was wasted just waiting. I think I spent more time waiting for an elevator than I did in the pool! I wouldn't spend more than 50.00 if you are not on the 1st floor with a broken elevator the worst family experience I have had in 6 years staying at a beach hotel. The staff would pass by with no worries about your concern and almost laugh at all the people waiting.

Plussat: I wouldet know i schedueled my stay for the 27 and when i got there they said it was for the 28 so i was not able to stay there.

Miinukset: i think that if a company is made for the pleasure of the customer they should call them and verify all the information.

Plussat: The low price was good. The night staff was very helpful.

Miinukset: The beds were hard and shower was cold water.

Plussat: Nice size room. Good for the price.

Miinukset: The AC was not working that well. The room had a damp smell.

Miinukset: Not being rushed when Bbqing... there was no sighns saying we had to stop Bbq it by 10 pm... But yet we were still told to hurry up

Plussat: Tile floors, kitchenette in "efficiency" room, very clean, attentive staff. No complaints, for the price we paid to keep everyone clean and happy at the beach it was WELL worth it. I've stayed here several times while in South Padre and I've NEVER been disappointed. It's not luxury, but it's a place to shower and lay your head in a cool air-conditioned room at the beach. I don't require much else to be happy.

Plussat: The rooms were very cold with a/c. And the staff was nice. The rooms were very nice and had a small kitchen with a bar to eat at and a stove and coffee maker and small refrigerator as well. So bring your own pans and pots if you want to make your own meals.

Miinukset: The pool water is very very HOT feels like your in the jucuzzi and the temperature of the showers is very warm and hot there is abouslty no cold water available at this hotel. But over all it's reasonable for the price. The wifi is slow but it will do. The pillows are very small bring your own if you like pillows during the night. The breakfast is okay not all that great either. Wake up early because the waffle line is long. Only two waffle makers during the breakfast. There is not much parking either during the night. The parking slots fill up so get there before 12:00am. I had trouble opening my room door and couldn't get in I had to Jim key it and use my body weight to open the door. I hurt my shoulder doing this and drop all my things in my hand. And another thing I didn't not enjoy was that the trash cans near the hallway smelled so bad like dirty dirty garbage and crap! We had to hold our breath walking by our room! They need to remove them to another location or power wash them with bleach or chemicals.

Plussat: Nice size room, clean. Liked the Fact Room Had A Fridge, microwave AND Coffee maker! good room for a great price

Miinukset: Bed and pillows Weren't Very Comfortable. Bath tub had rust. I have stayed here before and beds were very cozy, so I expected the same

Plussat: It was clean with tile floors. Also the AC worked well.

Miinukset: Nothing in particular. The room was average in most respects.

Plussat: Near the beach .

Miinukset: Continental breakfast was sub par, didn't even use it after the first day. We were given the wrong room the first night . We did get comped. But kids had to sleep on the floor. Beds were uncomfortable and floors were dirty . If we went back to south padre we would try another place.

Plussat: The hotel was midway between north and south of the island so it was easy to head in either direction for some fun

Miinukset: The walls of the rooms are very thin and the sorting breakers never stop partying. They made me sign a contract to not have more than four people in the room and not to make excessive noise but I could hardly sleep when the next room started a party at 4 a.m, with more than 10 people in the room. I called the hotel lobby but they didn't do anything about it. Its kinda hard to have fun the next day when you don't sleep the night before. My only suggestion is the hotel should strictly enforce quiet time at certain hours of the night. It would have been a better experience

Plussat: They provided every extra accommodation I requested.

Plussat: Everything met expectations. The room was big enough and was clean. It's not a beachfront but it's still close to the beach. We drove to the beach because we didn't want to carry the cooler across south padre drive (it was spring break). Convenient parking. The free breakfast was alright compared to any other free hotel breakfast.

Miinukset: The lady at the front counter was very rude at the beginning, but then calmed down when she realized that we weren't crazy springbreakers, we were just there on vacation. There was also a $200 cash deposit that we weren't informed of beforehand. So if you're staying here, bring more than $200 for emergency money. The wifi in our room was extremely weak, to the point where we couldnt even connect.

Plussat: Affordable and clean. Friendly staff. Nothing fancy but definitely would stay there again.

Miinukset: My only problem was the tub of the shower. There was a sheet plastered to the bottom, thought it was to keep from slipping at first, but when i got in the floor was unstable like the tub had cracked badly and they just covered it up. Worked fine and was clean but kept feeling like i was going to fall through the floor.

Plussat: My reservation was lost but receptionist respect my online price.

Miinukset: Clean the outsides facilities.

Plussat: Convenient location Nice staff

Miinukset: Pool is too small The breakfast could be much better with more seating room because lines get too long Beds are not comfortable Not as clean as expected

Plussat: I loved that the rooms were spacious. Staff was great, had no issues with them.

Miinukset: I liked everything

Plussat: The price was very fair compared to other hotels. It is on the main street so you are close to everything. Rooms were big enough for my family of 6. It had 2 queen beds and a pull out sofa and there was still plenty of space to walk around without bumping into things. Staff was very friendly (didn't catch their names). Will definetly stay there again.

Miinukset: We found a roach in the jacuzzi and it kinda grossed us out. Pool seemed to have a little more than usual chemicals because my eyes were getting irritated (didn't stop us from enjoying the pool ,lol).The mini fridge is more like a box cooler (1/4 size of a mini fridge) Yes hallways are long and hot to get to your rooms, but in all actuality, how much time are you going to spend in the hallways on your stay? Pull out sofa mattress was worn out could definitely be replaced. No breakfast included.

Plussat: It was ok for the location

Miinukset: Didn't have a beach view at all or any refrigerators!

Plussat: The room was spacious and the bedsheets were fresh. Great parking spots. Staff was friendly, except for the manager. Well-centered spot, near major restaurants and shopping.

Miinukset: Parking lot was a little difficult to find. The staff was lost, they didn't know what room to check me into. Check-in was about 15 mins. No view of the beach.

Plussat: Cleanliness

Miinukset: The a/c wasnt working that well.

Plussat: The staff was wonderful and the room was very clean.

Miinukset: The hotel was a little dated, and the complimentary breakfast wasn't the best.

Plussat: The location. The rate.

Miinukset: There was a stain on the bedsheets. I found a dead roach in the bathroom my first day there.

Plussat: The staff are very friendly!

Plussat: Staff was always courteous. Great location on the island. Rooms were spacious and very clean.

Miinukset: We were very disappionted with the breakfast and the internet. Cold cereal is not my idea of breakfast. We could not get our internet to work the whole time.

Plussat: location

Miinukset: no WI-FI! Took laptop but could not use with internet.

Plussat: Very quiet and really nice everywhere

Miinukset: The pictures on the Internet are misleading. We had no idea where to park or where the front desk was because it was under construction and there were no signs to direct us. Also, we were forced to wear wristbands like we were spring breakers which was insulting. We discovered a condom on the floor in our room and the sheets were dirty. Needless to say, cancelled our reservation and did not stay here. rhis place papered to be managed by people who obviously do not know what they are doing.

Plussat: It was an amazing stay

Plussat: Convenient to the beach.

Miinukset: This property was represented as a 4 star resort both in a ratings and price point. It was far from 4 star. 2-2.5 star would be appropriate. Facility was dated and neglected on maintenance and much of the property was in disrepair. We had to jimmy the front door with a butter knife to get it to lock at night. The door itself appeared to be either very weak or broken. While it was locked you could push the bottom of door in from the outside about 1-2 inches. Not secure. Never received room cleaning service except when we had to ask for it. Even when we asked one day they didn't show up. Only had cleaning on e during our 3 night stay. Property appears to be a half finished resort that went belly up at some point. A large open dirt area between the two towers and the parking lot appears that the final building was never completed. There was no official front desk or reception space. Pretty ghetto when you walk up. This property appears to be tailored to a college frat party more than a family resort. I would not recommend this property to anyone looking for a nice family vacation. Hope to do better for my family next time.

Plussat: We liked the easy access to the beach, the pool area and the short distance to local attractions.

Miinukset: Room had a pervasive, funky smell. The consistently high humidity is likely to blame more than a lack of maintenance however. The facilities were generally in good repair, especially considering we were there in the shoulder season.

Plussat: Staff is very friendly, rooms are very clean

Miinukset: One of the Jacuzzis was not working properly and there was construction going on during my visit which wasn't a very pretty sight.

Miinukset: Ac was a little hot in room

Plussat: Good location and good pool

Miinukset: There was major construction going on that we were not aware of. Traveling with a baby, quiet nap times is crucial and the construction plus late night music by the pool (not from guests, but from the resort itself) made our stay more stressful. There were no amenities, the restaurant was a joke, we were pushed into attending a time share presentation (which we declined), there were stains on the sheets, what looked like blood stains on the couches and comforter, the maids routinely came by when our "do not disturb" sign was on the door, waking our 8 month old baby, the only parking was several hundred feet away from the hotel in a dark parking lot, and the "spa" was a joke. This is not a place I would stay at again, even with a discount. I was very disappointed, especially as this hotel is advertised as a luxury resort. It is nothing of th sort.

Plussat: The resort was very clean and the staff very friendly. Great pool & location to the beach. The place was great

Miinukset: The day we left the elevator broke but one of their wonderful staff helped us down with our luggage.The boardwalk going out to the beach seems to need some work with all of the wood breaking up. People could get splinters if they don't wear their shoes.

Plussat: It was right on the beach, and the pool was nice (albeit much smaller than it looked in the website pictures).

Miinukset: The hotel was under renovations. The front desk was hard to find and in what appeared to be an administrative office. The building we stayed in smelled like paint and was unfinished. The restaurant staff were very incompetent.

Plussat: Location was good. Beach was 5-10 minutes walk or 2 minute drive. Plenty of shops and food all around. Easy to find. Nice staff.

Miinukset: Rooms were dirty, dusty and dark. Messed up reservations; stayed in a room we didn't book first night. Room was hot. Bathrooms dirty. Facilities equipment and supplies out in plain sight; very messy looking.

Plussat: Nothing

Miinukset: Every thing

Plussat: It was clean and is in process of a nice looking mrenovation

Miinukset: Some of the breakfast appliances were out of order and furniture randomly piled in the hallways.

Plussat: Location and kitchenette were very nice. We were only minutes away from the beach and other great places to eat/drink. The waffle set up made some tasty waffles at breakfast, but there was usually a line.

Miinukset: Although the bed was a king size, it was probably the most uncomfortable bed I have ever slept on. The shower had terrible pressure and the water had a bad taste/smell. Parking was free, but good luck fitting if you have a large truck/SUV. Before check in the hotel called me, but I missed the call. I tried 5+ times to call back to tell them I would be there later and nobody answered. Upon check in the staff told me that I missed his call and was rude when I told him he never answered my calls. I will spend more money and stay at a reputable hotel in the future.

Plussat: Everything was just right and cozy will come back soon!

Miinukset: That I couldn't stay another day had to go back to work!

Plussat: I didn't like anything. :-|

Miinukset: Room didn't feel as clean as I would have liked. Noticed a beer bottle cap on the carpet upon entering the room. Gave me the impression that adequate time and attention was not given to assure the room was ready for next guest. Sink drainage gave off bad odor and shower curtain appeared old and dingy. Construction could be heard at 9 am, either in the halls or neighboring rooms. Won't be staying here again. This is an honest review from customer that booked reservation for Tues. Aug. 5, 2014.

Plussat: I liked how clean the hotel is and how courteous the staff was

Miinukset: Parking lot is small

Plussat: The hotel looks nice from the outside and the staff I felt with, was friendly.

Miinukset: The hotel appeals to a younger demographic who is not condcerned with sleeping or having consideration for those around them. That said, we had to call the front desk several times during our stay to advise them of the noise level our neighbors were producing at 3 am. The staff could have provided better arrangements by spacing the tenants and providing is all with some privacy. Especially since there was so few people there. The mattress need to go. There are definitely either bed bugs or grease on them and they are very lumpy. We will not be staying here on our future visits to the Island.

Plussat: The bar and restaurant are as good or better as any place on the island. All beers are $3 coldest in town and drinks are $3 happy hour and $4 regular price including topshelf. But the beast feature is Harry the bartender. Which will always make your day even that much more enjoyable. With his free appetizers and bar snacks he makes himself or just being around him. And the steak and sandwich I had were top class just like all the employees in that area.

Miinukset: The hotel staff was terrible and they didn't protect a customer being assaulted by another man who they didn't even know was a guest or freeloader using the pool. In fact the guest left the pool area to spend the rest of the day in the room (i was the guest) while the attacker got to enjoy the rest of the day at the pool. And the staff gives you a feeling like your bothering them.

Plussat: The hotel was nice, with balconies.

Miinukset: It wasn't really near any bars. Being on the beach didn't offer much value as the cheaper hotels were just across the street.

Plussat: The hotel is right on the beach, not a block away, not a street away, go out the back door and be on the beach. All rooms face the sides so all rooms have a partial ocean partial city view, all rooms have a balcony. The hotel was clean and the staff were helpful and friendly. The price for this hotel was great, similar hotels are double and anything cheaper/similar price is not on the beach or not very good looking. Hotel has a 24 hour security guard so no need to worry about your car or safety at all. Our room had a small kitchenette with all the pots and pans and dishes you'd need with a fridge and microwave.

Miinukset: The pool is small and always crowded. The hotel is a little dated but not bad. The walk from the back door to the beach is long and there is no boardwalk, so the hot soft sand can be difficult when carrying chairs/umbrellas/coolers. If they built a boardwalk or just put down a mat to the beach id give this place 4.5 stars!

Plussat: on the gulf side! Very short walk to the beach. Ocean view from every room. Room and bathroom was clean. Staff was very courteous and helpful.

Miinukset: Only negative is that the wifi was very slow. I had faster results with 3G/4g.

Plussat: The location.

Miinukset: Hotel is very outdated.

Plussat: Everything

Miinukset: Nothing

Plussat: How close it was to the beach and it was clean.

Miinukset: They had no WiFi, no breakfast and the beds or pillows were comfortable!!

Plussat: Liked the fact that it was ocean front. Marina at the front desk was really nice and gave us the scoop on the area. The room had a kitchette but we only used the full size fridge.

Miinukset: The room was a bit humid probably due in part to the hotels ocean front location. The pillows were Incredibly lumpy. Bring your own if you have a issue with lumpy pillows.

Plussat: Beach is just a small walk away

Miinukset: It's very dated would like to see the rooms updated

Plussat: reasonable price, location is good, no luxurious hotel but if you looking for a place to sleep and take a shower, this is the place, friendly staff, and clean place.

Miinukset: Location and friendly staff