South Padre Island hotellia

Plussat: Very

Miinukset: Very noisy in the night

Plussat: location was really good

Miinukset: They charged for bracelets even if you had a room reserve

Plussat: Omelets, cleanliness, security

Miinukset: Animals in the hotel, some of the hired help doesn't speak or understand English that well. Parking is very limited during busy weeks .

Plussat: Location, beds,couch, balcony, handy ice machines, vending machines, coffee in lobby!

Miinukset: Did not replenish our coffee for second nights stay. Did not dispose of used cups.

Plussat: Location

Miinukset: Parking lot is too small.

Plussat: Pets on the rooms

Plussat: Rooms are big and clean.

Miinukset: The breakfast did not open early enough for me to use it. I tried going to breakfast at 6:30 and it was locked, no sign saying what time breakfast starts and ends. This should be communicated to guests. Also the bed is quite hard.

Plussat: The staff was very friendly and helpful! The maids were extremely nice and did a great job! Location was fantastic right there on the beach!

Miinukset: Nope. Perfect!

Plussat: the cleqnliness

Plussat: Great breakfast, Good location

Miinukset: Bar closes to early, and their were lots of people wanting to socialize

Plussat: Right on the beach which is awesome, and the hotel's location on north side of island is a bit less busy than other areas. The included breakfast is really good as well, which is greatly appreciated for kids and family. The beach directly north of the hotel is a county park also, meaning its less busy and really nice for walks especially in the morning.

Miinukset: The hotel's location is really good, but it's right next door to Clayton's beach bar and event venue which is very loud in the evenings and has a lot of traffic on weekends. Keep this in mind especially during spring break! Not much in walking distance of this hotel compared to further south, so you'll be driving most days to get to food and locations.

Plussat: The location.

Miinukset: It's pet friendly and I'm not.

Plussat: Loved the location right on the beach.....great pool, easy to get to......older, but still met my requirements for the trip I planned.

Miinukset: could use some updating, but knew going in what to expect.... mattresses need some updating......

Plussat: Always stay at The Pearl because its always a good time..beautiful hotel and environmental.

Miinukset: Dirty and loud.

Plussat: Location and staff

Miinukset: Some appliances were broken or not working

Plussat: Good location to the beach

Miinukset: The restroom didn't have no ventilation and the condensation was falling of the ceiling. Also the TV remote didn't work so we could not change channels until the next day.

Plussat: The location to the beach and the wedding chapel

Miinukset: I did not like the rooms. The room was so old and it looks like they try to cover up the mold in the bathroom. The pool was dirty and the slide for the kiddy pool paint was coming off. It took a while to get on an elevator. Guest services not so good.

Plussat: Location

Miinukset: The room I booked from booking.com was not the room I received. On top of that. The floors were very dirty and the lamp fixtures we’re very old and had stains on them. I felt like the room was very unclean. Very dissatisfied with booking.com and the hotel

Plussat: We loved everything about the Pearl. People in general were very nice. From our balcony the view was beautiful.

Miinukset: Leaving

Plussat: Location

Miinukset: Lighting in room. Bouncy mattresses. No microwave

Plussat: The staff was friendly. The room was clean.

Miinukset: Beach towels were not available 90% of the time. Building wide fire alarm went off 2 times in our 3 day stay. One of those times was at 2:30am

Miinukset: Room floors were dirty, had to call room service for towels, coffee and even toilet paper. Front desk was rude when we called for towels. Restaurant’s service was slow & did functional! Grill at the pool had 3 workers but was the slowest servers!

Plussat: Rooms are clean and well kept. There's a veranda, but its only about 3ft-wide...but better than nothing. TV didn't work when got there, but in about 30min was fixed by staff, during busy check-in time in afternoon.

Miinukset: Elevator slow. Older hotel but well kept. Little pricey.

Plussat: Breakfast and set up of everything and location

Miinukset: Cleanness and I could not get my room clean

Plussat: Hotel room was nice, the front desk staff was nice. They do a great breakfast with fresh omelets, which were yummy. The resort is right on the beach, so great place to stay for that. The best deal was an All Inclusive package they were offering for $--

Miinukset: The dining area for dinner was hot and not a good selection. We did not eat there

Plussat: the staff was great, very helpful.

Miinukset: it could have been a little cleaner, there was a bandage in the hot tub. i know that sounds a little picky- but that would be about the only negative i could find.

Plussat: Breakfasts were great. Location excellent. Room size/layout very nice. View from room excellent.

Miinukset: Beds uncomfortable. Rooms needed to be cleaned better. Outside furniture destroyed. Some furniture inside has wear and tear on them. Staff or information desk need to be better educated on the area and things to do. Asked about free bus service and they had no idea.

Plussat: The only good thing about this property was the access to the beach.

Miinukset: EVERYTHING!!

Plussat: Location is excellent. Primary reason we choosed this hotel. Staff were friendly and the breakfast was great. Our son enjoyed the kid pool. The walkway to the beach is lovely and view of the beach is gorgeous.

Miinukset: Hotel needs updating. It's NOT worth the price! The orange room chair was cracked and stripping. The bed creaks loudly at slightest movement. Room doors are not sealed for sound so you hear EVERY sound in hallway. Simple - TV remote needs fresh batteries.

Plussat: I liked that the front desk was accommodating. I asked for an extra blanket and received it no questions asked. I liked that the property is located on the beach. I liked that the pool had warm water.

Miinukset: I didn't like that I couldn't relax with all of the parties in rooms close proximity to us were happening and nothing was done to curb them. There were rooms to the right of us on the third floor and fourth floor that had individuals urinating off the balconies. I didn't like that my children were the ones that came inside from the balcony to let me know.

Plussat: Location

Miinukset: Staff was rude

Plussat: Location, front desk staff, and ability to get rooms close together.

Miinukset: The housekeeping staff skip our room multiple times. When we called the desk we didn’t get the items that were missed. Had to go down to the desk to retrieve missing items.

Plussat: Front desk personnel and maintenance folks were very nice.

Miinukset: Facility had damaged and broken tile flooring, damaged room furniture, beds were terrible - thin with no support. Majority of folks (non-front desk) did not speak any English.

Plussat: Breakfast, location

Miinukset: Noisy, dogs barking, room did not look like the online photos.

Plussat: Nothing

Miinukset: There were loud noises up to about 2:30 am. Then, at about 5:20 am, a very loud machine started working. This noises made it impossible to rest. I called the front desk and I complained about the noise. The answering person said he was going to verify what was happening. After a while, I called again because I wanted a change of room but the from desk personnel did not answer. I did paid too much for such an awful experience.

Plussat: Very good price during spring break

Plussat: It was good but the place where you eat could be a little bit bigger.

Miinukset: Humid smell in rooms

Plussat: The beach

Miinukset: Checking in the guy was very rude and unprofessional. We traveled 11 hours to be treated poorly then to top it off our room has roaches. So we checked out the very next morning. This hotel needs friendly staff. We pay to much money to be treated poorly or have to deal with roaches. I would like a full refund

Plussat: Price

Plussat: Good

Miinukset: Restauranteur in the hotel

Plussat: The location!!!

Miinukset: The "breakfast" was all sugar!! The beds were soft and bouncy. The TV had to be replaced. No ice bucket. Over powering smell of smoke!!!

Plussat: Location

Miinukset: Room restroom had cockroaches (10) ,TV didn't work and Phone didn't work.

Plussat: Hotel was very clean (you can walk around barefoot and feet did not turn black). Front desk guy was very nice and helpful. Excellent location. There is a ramp to take you to the beach located at the hotel. Room even have a fan which was a plus.

Miinukset: Nothing. Everything was great.

Plussat: Everything else. I love the place, and the rooms look so comfy after the renovations.

Miinukset: Toilet was malfunctioning.

Plussat: The staff was super friendly.

Miinukset: The toilet lid did not match the toilet but other than that it was good.

Plussat: I lhope bed the beach access and the hot tub

Miinukset: The breakfast room was crowded and chaotic.

Miinukset: Naked guy walking around in my floor.

Plussat: Rooms where very spacious and clean

Miinukset: No breakfast

Plussat: The space was nice.

Miinukset: The fact that we were put in a handicap room when neither me nor my spouse have a physical disability.

Plussat: A number of people gave thus hotel good reviews which is shocking considering what terrible shape it’s in. Price was good. But off season there are good rates at many hotels nearby.

Miinukset: It looked like they had chosen not to spend a penny on hotel upkeep in the last 20 years. Broken mirrors, stained carpet, tattered furniture upholstery, etc. Really sad. Won’t go back and won’t recommend.

Plussat: The only clean thing about this was the room itself... the hotel was discuss ting and very dirty, ugly...

Miinukset: Everything but the room

Plussat: The price and location.

Miinukset: The smell of mildew, the lack of accommodations. The building looked run down.

Plussat: The room was very nice and overall the staff was very friendly.

Miinukset: When booked online it showed a breakfast buffet, which it did not have. We also saw a hot tub and pool, we asked for the hot tub to be turned on and it never was. False advertisement.

Plussat: It's in a very good location

Miinukset: It has a LOT of maintenance that needs to be done. Bad faucet in the bathroom. Leaks around air conditioner. The room smelled terribly damp like mold and mildew.

Plussat: Loved the heated pool

Miinukset: It was kinda run down and had a strange smell to it. Definitely need some tlc

Plussat: Everything was good

Miinukset: Nothing

Plussat: The heated pool was awesome

Miinukset: I would suggest that the hotel steam clean the carpets. I had to walk around in my crocs to keep my feet and socks from getting dirty

Plussat: Just the rooms size n comfort of bed.

Miinukset: LOTS! 1. Not a sight for sore eyes. NEEDS A FACELIFT 2. Furniture looks used 3. Impression of hotel, it is still recovering from spring break last 10yrs 4. No lights out curtains 5. Unfinished bldg work everywhere

Plussat: Restaurant was very good and staff was excellent.

Miinukset: The Gulf was far too cold to swim in. The hotel obviously has no control over that. They do have control over their pool. The pool was very nice but far too cold. Very few people were using it. The hot tubs were good. Because the pool was cold children had to play in the hot tubs.

Plussat: Nothing went well, it was suppose to be a valentines weekend for my wife and I, when we arrived there was no reservation that could be found, when it was found (because my wife saved the confirmation number), our room sucked the big one, it was facing the roof of the office/restaurant and the hood from the restaurant was about 6 feet from our room which meant you couldn't sit outside because the smell of the greasy kitchen is all you could smell, this is without a doubt the worst hotel experience we have ever had, what was suppose to be a nice weekend get away turned into a friggin mess, I will never book with booking.com again, and I will advise other not to either. Thanks for nothing

Miinukset: Thank God the staff, and the Gen Manager were helpful through out our stay, they at least tried to salvage our wrecked weekend they upgraded our room and comp'd our breakfast because of the screw up that booking.com made. I will never use booking.com again, I will deal with hotels directly

Plussat: The property was beautiful and the staff were friendly and helpful.

Miinukset: Nothing

Plussat: location

Miinukset: lighting on boardwalk to beach. there was none

Plussat: The food truck tacos were delicious. Close to the beach

Plussat: Location to the beach. We loved that bar at the pool.

Miinukset: Wish our room had been a couple doors to doors down, but other than that we had a great time.

Plussat: We were there during spring break, so not sure what to expect, but as is typical the kids were wonderful, the staff was on top of everything. No problems whatsoever. Whoever is managing this hotel is doing an excellent job.

Miinukset: When we got there, the balcony light was laying on the balcony instead of the wall. When we left it was in the same place. The view second-floor rooms on the Northside are all obstructed by palm trees. Might be the same on the other side.

Plussat: The pool is gorgeous and the location is perfect. Beach access puts you conveniently close to the ocean.

Miinukset: Breakfast is not included with the room .

Plussat: On the Gulf. Nice pool and outdoor furniture. Next door to entertainment.

Miinukset: The restaurant is situated in part of the lobby.

Plussat: Very clean and roomy, close proximity to the beach. I could go to Starbucks and get a cup of hot water for my tea for free which was great. I had an issue with the fridge and the sink in the room and these were fixed straight away.

Miinukset: The room was so noisy. The walls were paper thin and the rooms above echoed so we heard every step in every room and also every conversation in the adjiining rooms. The door into our room let in so much light and noise from the hallway.

Plussat: the entire stay

Miinukset: choice of tv channels

Plussat: Clean, comfortable, very attentive and cheerful staff.

Miinukset: The address says 100 Padre Blvd, but the hotel doesn't sit on Padre Blvd The street GPS tells you to turn on has no street sign. So better signage would help. Currently under exterior renovations.

Plussat: The roomkey was a waterproof wristband, beds were very comfy, overall appearance was nice.

Miinukset: My friend and I stayed here for spring break and let's just say, don't go here if you're on spring break. It's location is at least a mile from any of the party destinations, the indoor waterpark was closed on weekdays when we stayed, the outdoor park closed until April, housekeeping was lacking when they cleaned our room. Towels were still left on floor, sand was still in our beds even though sheets were made. No complimentary breakfast drove us nuts!!! We're not staying here when we go back. There were no other Spring Breakers that we saw here, just one family that happened to stay right next door to us.

Plussat: The view

Miinukset: Small restroom

Plussat: Good parking and right on the beach. Nothing special really. The staff was all very nice. The lifeguards were exemplary in the indoor section.

Miinukset: It has a very small swimming pool that closes early, no balconies, and terrible coffee. Quality coffee, smoothies, and pastries are so easy and add to the overall experience.

Plussat: Great location, friendly staff

Plussat: Heated pool was very nice and convenient

Miinukset: One of the elevator was not working and being on the 6th floor imagine how much time was wasted just waiting. I think I spent more time waiting for an elevator than I did in the pool! I wouldn't spend more than 50.00 if you are not on the 1st floor with a broken elevator the worst family experience I have had in 6 years staying at a beach hotel. The staff would pass by with no worries about your concern and almost laugh at all the people waiting.

Plussat: Nothing

Miinukset: Website said all rooms have a kitchen or a kitchenette. I took a cooler full of food with me. I was given a room that had neither and the Manager refused to give me what was promised. I was extremely disappointed.

Plussat: Very close to the beach and the bathroom/ shower area in the room was nice. Hotel was running on a shoestring budget. Which I can’t understand because our room was quite expensive. No frills here

Miinukset: They used stolen grocery carts to move our luggage to the 2nd floor! Everything was rusted and falling apart on the building. The front desk was chaotic and felt like the gals taking our credit card info would turn around and sell our #. 1 Star not 4

Plussat: The beach. and the pool was beautiful.

Miinukset: During the night when I got up to use the bathroom I found a roach. We killed it but didn't feel comfortable sleeping there. When I brought the issue to the staff they didn't even apologize. The facilities were all lacking. It was a mess of construction.

Plussat: Dirty room

Miinukset: Bad breakfast

Plussat: Location..

Miinukset: This hotel needs to be updated .. very unorganized and the rooms were dirty .. will not stay here again .

Plussat: Location on the beach. Pools are larger than most hotels and the pools and property were very clean. All the staff were great. Access to the beach-is fantastic.

Miinukset: Location of parking, although free, is located some distance from the hotel making it inconvenient to transport luggage. There was a golf cart available but its operator wasn’t always there when you needed him. I did not like the daily resort fee o

Miinukset: Pretty much false advertising, the property was in complete re-make all around us, running on empty, it seems. The staff tried hard, but you could argue it should have been closed until renovations were complete. We still enjoyed the location, the rooms were fine, but it was sure not at all what we expected. We were in a construction zone.

Plussat: Good breakfast

Miinukset: Pool not ready, jacuzzi not hot, spa wasn’t open( one of the reasons why I chose a “spa” resort. Boardwalk to beach under construction, we had to practically walk a plank to get off and on it on the beachside. Understaffed, phones outdated and not labeled had to guess the button for the front office. Maid did not come clean room nor change out towels the second night.

Miinukset: Ac was a little hot in room

Plussat: Staff was friendly and accommodating. Rooms were clean as always. Overall a really nice weekend. I really enjoy our stays there.

Plussat: The swimming pool area and the pool itself.

Miinukset: It is very neglected. One can tell that at some point early on it must have been a nice property. While I stayed there it was evident that management doesn't care about maintaining it. There is damage, wear, and stain all around.

Plussat: Location on the beach.

Miinukset: The staff was horrible, the hotel is run down and the rooms need lots of work.

Plussat: The staff was great, and the facility was very comfortable. The Best Western is in a good central location with easy access to the beach and good restaurants. It is right on South Padre Blvd. which is the main road through the island. You can walk almost anywhere on the Island or catch the Free Bus service through the day (a pickup and drop off bench point is 1 block from the hotel.. Breakfast is good, and coffee/decaf is available all day

Plussat: Location was good

Miinukset: Room was very small. Bathroom tiny. No bathroom counter space. Mold growing in shower . Breakfast food eggs watery. Same food day after day.

Plussat: Location

Miinukset: No

Plussat: Breakfast was decent. Room was brand new and clean

Plussat: Everything

Miinukset: N/A

Plussat: Loved it!

Plussat: Nice clean room

Miinukset: Very poor noise control. The rooms lack soundproofing and every noise in the hallway is easily heard.

Plussat: Clean, good location, helpful staff.

Plussat: Was disappointed the hot tub was not working but that wasn't the hotel's fault.

Plussat: The location, pool and hot tub where great.

Miinukset: The rooms only had one chair. The breakfast area was crowded and they were always low on food. The front staff could not answer questions regarding our Best Western rewards.

Miinukset: Watery scrambled eggs

Plussat: This hotel is nice! It's new and clean, the staff is nice and friendly, and it has good amenities. I really enjoyed my stay.

Miinukset: The only negative was that it was not on, or close to, the beach. The name of the hotel billed as "beachside", is somewhat misleading.

Plussat: The heated pool was great!

Miinukset: Getting to and the entrance to the property was a little tricky.

Plussat: Loved it.

Plussat: breakfast was ok.

Plussat: There was always someone cleaning the hotel, stock the food etc.. it showed that the hotel cares.

Miinukset: The hotel clerk seemed too busy to give personal attention to people checking in

Plussat: Great price & Location.

Miinukset: No

Plussat: Breakfast was very taster.

Miinukset: Staff was very helpful, even after our stay. I loss my glasses. The desk staff checked their office to see if I left them there. They were very helpful.

Plussat: the rooms were at a nice temp when we arrived

Miinukset: There was a roch in my room

Plussat: Proximity to beach.

Miinukset: Staff were very middle of the road. Not interested in going above and beyond the minimum.

Plussat: The breakfast was good and receptionist was nice.

Miinukset: The rooms were dirty and smelled.

Plussat: Just the location

Miinukset: As soon as we checked in found out flush, bathroom door, phone and hook to hang clothes was not working and broken. Complaining to the front seat still did not fix the issues until check out. Left several messages for managers and never received a call.

Plussat: Beach access was nice.

Plussat: Breakfast food was average, and would have been much pleasanter if there had been adequate room. Very crowded and no room to walk between tables.

Miinukset: We arrived around 7:00 pm. The hostess who registered us gave incomplete explanations of facilities, just rattled through instructions, speaking rapidly. She did not explain what I was requested to sign for registration until I stopped her to ask. Was not very welcoming.

Plussat: Nothing really.

Miinukset: Everything especially the rooms.

Miinukset:  

Plussat: . Bed was comfy. Room very clean. Breakfast nice.

Miinukset: Check in person not very friendly. We have friends that were staying there for a month that we came to visit for the weekend. Our room was next to theirs and they know it was ready but she said it wasn’t and we were two hours early but it was inconvenient for us to have to wait. We had to change our plans .

Plussat: The continental breakfast. The microwave and refrigerator in our room. Plus heated pool and spa.

Miinukset: I did not realize a 25 dollars charge for my pet dog when booking the room.

Plussat: Room was nice and comfortable.

Miinukset: T.V. too small.

Plussat: The room was supper clean, with all toiletries included if needed, excellent room size. Breakfast bar was well stocked, complimentary, with an attendant on hand if needed. A very safe feeling area to stay at.

Miinukset: Everything was great.

Plussat: Easy to find. Excellent off-season price!

Plussat: bed and pillows were comfy

Miinukset: There were small cochroaches in my bathroom. Not happy about the additional $5 cash only for wrist bands(not optional)

Plussat: Clean rooms. Comfy beds. Mini-fridge and microwave in the room. Wi-Fi was strong and consistent. Friendly staff.

Miinukset: Breakfast was a bit weak, but the coffee was okay.

Plussat: Muy limpio el hotel y su personal muy accesible. Me gustó mucho mi estadía en el hotel y la isla del padre. Lo recomiendo.

Plussat:  the front desk!!! She went above and beyond my expectations. Very efficient, helpful, professional and funny!! The only reason, I gave my room a couple of stars is I had a room facing hallway with window facing hallway. “dark” like a dun

Miinukset: See above

Plussat: There was only continental breakfast

Miinukset: Nothing it was ok

Plussat: He stole me he was aggressive ,

Plussat: The only thing I liked was the location and the ability to bbq in a designated area.

Miinukset: Where do I begin, the front desk clerk was missing for multiple minutes when I tried to check-in. The room assigned to me was still not clean at 16:15, the replacement room was missing towels, had holes in the bathroom door and the a/c fan did not work.

Plussat: The man checking is in was friendly.

Miinukset: There were holes in wall and bathroom door that were plastered over. Check in was at 4, we arrived at 5:30 and room was still being cleaned. Sheets were stained, stray hairs on our pillows, an overpowering smell of pinesol making us cough

Plussat: Nothing. TV didn't work. Had to hook it up myself.

Miinukset: Had the worst experience ever.. Never again I will book online.. Need to check out the room yourself before you book. Booked online and got to the room and it was nasty. Never again.

Miinukset: Lights didn't work and door rarely worked. Had to get new card keys 7 times because they would deactivate

Plussat: I absolutely hated this hotel! Nothing good about it! Never recommend this hotel

Miinukset: The room was dirty, bed had blood stains, holes in the wall, dead insects everywhere. Pillows were cut open and had stuffing coming out of it. The door frame was messed up as if it had been kicked in.

Plussat: Hot breakfast

Miinukset: Everything was good

Plussat: Bedding clean, room clean, microwave, mini fridge - coffee maker Quiet. Easy parking - location is good, close to many restaurants/bars.

Miinukset: Pool was not heated, hot tub did not work, ice machine did not work, was not informed they did not clean rooms on Wednesdays.

Plussat: Location, price, 2 beds, fast check in and out

Miinukset: No lightning on room, only one lamp, too loud at night, smell like old building

Plussat: Price

Miinukset: Resort fees, dirty tub, missing plug covers, sqeecky bed.

Plussat: About the lodge I liked nothing...spent all day out in the street. Loved the Island and the beach.

Miinukset: The front desk staff were rude. My key had to be programmed each time I left the room. The room was nothing like the pictures. Very run down inside. Old mattresses, old bed spreads. I was afraid to lay down on bed and catch something.

Miinukset: Room service was terrible. They never had any towels

Plussat: Location was excellent, breakfast was good, beds were comfortable, patio at the rear and by the water was nice.

Miinukset: We saw several cockroaches crawling around at night. Some things were not as clean as they should have been.

Plussat: The fishing pier on the back of hotel

Miinukset: TV in our room was not working also our room was not well cleaned and worst of all cockroaches

Miinukset: I was overcharged. Been here about 5 times and this was bull.

Plussat: Not much.

Miinukset: Very dirty and missing lots of the usual amenities. Quiet hours were not enforced.

Plussat: It was one of the cleaner hotels in its price range

Miinukset: It was a little pricey for what it was, the cost is for the location.

Miinukset: The breakfast was very limited unless you are a carb lover.

Plussat: It was horrible. Bed mattress was like trash

Plussat: It was near the event we were having.

Miinukset: The beds!!!!! The sheets on the beds looked like curtains and the beds weren’t very comfortable.

Miinukset: They charge for early checkin when they have all rooms available and only seven guest staying in the entire hotel, and then charge for an upgrade to stay on the bottom floor when all rooms were empty except for the seven guest!

Plussat: Everything

Miinukset: No

Plussat: For the money we had a room right on the water! For spring break it was quiet! Hot tub was excellent!

Plussat: it was clean

Miinukset: people could make noise up to 11pm right outside our room. NOt a problem but not a welcoming experience for romantic getaway either. More for family than couples getaway

Plussat: The pool had shade.

Miinukset: Hotel was under renovation. Bathrooms in lobby not working nor the one by the pool. Had to go up to room to use restroom while using pool therefore making it very inconvenient! Made me wonder how clean water was in pool without easy access to restroom.

Plussat: Location and Breakfast

Miinukset: They seem to have a lot of air conditioning issues.

Plussat: The beds just the stay in general

Miinukset: Loved the Hospitality ,loved the room extra super clean,the beds were awesome very comfortable and the breakfast was great had a very good experience with the stay at holiday Inn Express.

Plussat: the room was nice but too many problems there .

Miinukset: The microwave was broken , toilet was broken , Roach was on the floor that was disgusting .

Plussat: Room was clean and comfortable the lady Carmen at breakfast was very nice. We will go back again.

Miinukset: Everything was great

Miinukset: A cockroach appeared in our room one morning! My husband was able to follow it around the room and kill it.

Plussat: Located next tot he nature center, great breakfast with omelettes, fruit, pancakes, sausage, juice, muffins & more, usb chargers integrated into the wall outlets, nice bathroom design, fridge microwave, coffee maker. Beds were pretty comfy with fluffy pillows and nice comforters, nice view of pool.

Miinukset: Upstairs was pretty noisy at night.

Plussat: Breakfast was great!

Miinukset: I found roaches coming out of my bags. Not too clean.

Plussat: Pool was clean and and we enjoyed. Brake fast was very good

Miinukset: No

Plussat: Location

Miinukset: Bed

Plussat: The breakfast.

Miinukset: The facility was under construction and was not stated when booking. The room had a bad smell like mold or mildew. Told the manager but they said they couldn't do anything about it and there were no other rooms available. The front desk attendant on the second day (young male) did not even verify my identity when I had to get the room cards re-keyed... Safety issues to say the least. This is the first ever bad experience at a Holiday. Very disappointing.

Plussat: Clean and good breakfast

Miinukset: The heating and cooling system

Miinukset: The only thing is the first day we had no water for about 8 hours and that was very unconvent

Plussat: Breakfast included. Hot tub. Bar and Grill next door.

Miinukset: No chairs on the balcony. Outdated carpeting.

Plussat: Great location. Great staff. The sounds of the waves when your sliding door is open. Nice. They provide all the cookware needed for 4 people. Great place.

Miinukset: An egg station for breakfast would be great.

Plussat: The staff and the location were excellent. Loved the pool table and the restaurant next door.

Miinukset: The bed was saggy, cleaning staff didnt clean room properly

Plussat: Clean

Miinukset: It was perfect!

Plussat: The bed was very comfy.

Miinukset: The hotel is rundown and could use updating. The ac unit on the outside was falling apart. There was no blow dryer in the room. It would be more useful if the path to/from beach went directly to the foot wash area.

Plussat: Everything

Miinukset: Not a thing.

Plussat: Everything

Miinukset: Nope

Plussat: Always stay here when we come to the beach, nice hotel, friendly staff, good rates and location.

Miinukset: All good as above

Plussat: The beach is right behind the hotel. The rooms have a balcony with ocean view.

Miinukset: Restrooms are not private. Sink is by the bed so you have no privacy when you're trying to get ready. Others are sleeping and the lights bother them cause you're standing right by them. Rooms are not very clean. The sofa is old & your skin itches when you sit on it, as well as the bed. Towels and blankets are old. The room has a bad smell. I'm not sure what it is but there's a sign that says don't turn the AC off. If you do, the smell gets worse.

Plussat: Continental breakfast was a bonus. The room had an amazing balcony view. It included a large fridge, stove, and all kitchen necessities.

Plussat: The atmosphere and friendly treatment

Miinukset: Breakfast is not as was expected

Plussat: The AC, on-site laundry, and the people that worked the desk

Miinukset: Old rooms, uncomfortable beds, not very clean, shower curtain wouldn''t close, cleaning crew not very efficient

Plussat: The area.

Miinukset: NA

Plussat: Nothing

Miinukset: Every thing

Plussat: It was clean and is in process of a nice looking mrenovation

Miinukset: Some of the breakfast appliances were out of order and furniture randomly piled in the hallways.

Plussat: Location and kitchenette were very nice. We were only minutes away from the beach and other great places to eat/drink. The waffle set up made some tasty waffles at breakfast, but there was usually a line.

Miinukset: Although the bed was a king size, it was probably the most uncomfortable bed I have ever slept on. The shower had terrible pressure and the water had a bad taste/smell. Parking was free, but good luck fitting if you have a large truck/SUV. Before check in the hotel called me, but I missed the call. I tried 5+ times to call back to tell them I would be there later and nobody answered. Upon check in the staff told me that I missed his call and was rude when I told him he never answered my calls. I will spend more money and stay at a reputable hotel in the future.

Plussat: Great place all around

Plussat: We liked the location, the room was clean, it was pet friendly...it was great for the value!

Miinukset: Staff could have been a bit more enthusiastic and breakfast could be a bit better...but overall it was a good stay:)

Plussat: Everything was just right and cozy will come back soon!

Miinukset: That I couldn't stay another day had to go back to work!

Plussat: Very nice facilities nice breakfast just could go a little longer. Yes we will stay here again.

Miinukset: In the bathroom the tub could have a bath mat in the tub or strips so you don’t fall in the tub and put up a handrail to grab on to get out. Older people need something to grab on to.

Plussat: The hotel looks nice from the outside and the staff I felt with, was friendly.

Miinukset: The hotel appeals to a younger demographic who is not condcerned with sleeping or having consideration for those around them. That said, we had to call the front desk several times during our stay to advise them of the noise level our neighbors were producing at 3 am. The staff could have provided better arrangements by spacing the tenants and providing is all with some privacy. Especially since there was so few people there. The mattress need to go. There are definitely either bed bugs or grease on them and they are very lumpy. We will not be staying here on our future visits to the Island.

Plussat: the bay view

Miinukset: the bed made the loudest noises even with small movements. Hated the bed