Southport hotellia

Plussat: Very clean, very comfortable, really liked it

Miinukset: Nothing

Plussat: The hotel is so nice & Cliff & Jane so welcoming & friendly. A very homely atmosphere. The breakfast is probably the best I have seen anywhere, especially in a small hotel . Although I do not eat a cooked breakfast, the choice was amazing & the smell of fresh cooked hot food was so good. Breakfast choice of cereals, juices, fruit, yogurt etc spoilt one for choice! Spotlessly clean everywhere & the room was cosy & comfortable. The location is very good & only a 10 minute walk from the train station & town centre. Cliff has a wealth of information on the local area. This will be my first option for a stay in Southport,

Plussat: Friendly , helpful and I would be prepared to recommend to friends and to return when I visit Many thanks

Miinukset: Very minor point but a slip mat in the shower

Plussat: The attention to detail and friendliness

Plussat: I loved it all. Spotlessly clean. Friendly. Attention to detail. Fabulous breakfast.Ticked all the boxes

Plussat: Amazing

Miinukset: Nothing

Plussat: Very friendly owners and helpful and a professionally run B & B

Plussat: Our room was lovely and spotless clean. The finishing touches to the decor and lovely toiletries made our stay special. The breakfast was gorgeous. Cliff is a brilliant host Jayne a lovely cook and Baxter the dog is great.

Miinukset: Nothing

Plussat: The welcome is very friendly and nothing is too much trouble. The rooms are beautiful, comfortable and clean. The breakfast is second to none. I would recommend this establishment without question. It is well placed close to excellent restaurant and bars but in a quiet area.

Miinukset: Nothing it was all great

Plussat: Hosts were very friendly, attentive, always greeted us with our first names, room lovely, breakfast wonderful we were very happy, would definitely stay again - highly recommended

Miinukset: Nothing

Plussat: Amazing hotel, the decor was so quirky. Everything done to a very high standard. Owners really friendly and helpful. Bedroom had everything you need, little extras were appreciated. Bed really comfy. Thought pre ordering breakfast a great idea and so much choice too. Loved the honesty bar, just what you need when you get back after a late night. Can't wait to go back.

Miinukset: Nothing

Plussat: Location was great. Hosts friendly.

Plussat: The bed was so comfortable the quilt was very light but nice and wary The breakfast was very good and a good selection to choose from. No

Miinukset: Nothing very happy

Plussat: I would give everything about this exceptional hotel a score of 11 out of 10. Very considerate and thoughtful hosts in Tony and Kathy, who changed our rooms without us asking when my husband mentioned I struggled with arthritis. Lovely food, perfect location!

Miinukset: Could not have been improved on!

Plussat: What a fantastic weekend we had, from walking in to the guest house you can tell you are in for a great stay, Tony and Kathie make you feel like you have known them all your lives, the place is spotless and impeccably decorated, all shops, restaurants and pubs are very close, the breakfast is amazing, from the knickerbocker yogurt fruit granola starter to the full breakfast . we will be staying there again definitely.

Miinukset: Nothing.

Plussat: Very friendly owners who provided an excellent experience and a breakfast to match.

Miinukset: The weather during our visit to Southport, would not stop us returning

Plussat: The room was very modern, though not needed thought the emergency kit was a great idea.

Miinukset: The room was a little small, though I do have a large husband, but overall lovely.

Plussat: The hotel felt like I was in my grandma’s home. It was so cute, super clean, and very comfortable. The owners came to greet us personally upon arrival and were the most lovely and attentive hosts. They cooked us a delicious breakfast in the morning and were always so attentive to all our needs. Great value for the money. Would highly recommend it!!

Miinukset: Nothing. Everything was perfect.

Plussat: Breakfast was excellent. Locaton was good - close to shopping and to seafront

Plussat: Everything was fabulous.

Miinukset: Parking

Plussat: Welcoming, Homely, Cosy, Clean, Comfortable beds, lovely decor in the bedroom looking out on the front of the building. Last but not the least a wonderful and genuine couple looking after us. Thank you to Gary and Shirley for making our weekend perfect especially with the breakfasts 11/10. Hope to see you again soon.

Miinukset: It rained on the Sunday but that was not through any fault of Gary and Shirley.

Plussat: Exceptional hosts Gary and Shirley - very friendly and very helpful - very comfortable rooms with all facilities and information that was required. Very clean and tasty breakfast. Free parking a 'Brucie Bonus'

Miinukset: How do you fill in two or three sentences to say what I didn't like when it is difficult to write one - I suppose I could say I didn't like the weather but suspect that is out of the hands of my hosts but they were helpful in facilitating the drying of clothes after a monsoon LOL

Plussat: Hosts very friendly and welcoming . Room was comfortable. breakfast was excellent

Miinukset: Nothing

Plussat: The hotel was clean tidy and a very polite welcome on arrival.

Plussat: Shirley and Gary was Kind,caring,very friendly made you very welcome,nothing was too much for them.

Miinukset: Better parking

Plussat: Lovely place and lovely people will definitely stay next time I'm in southport Thank you

Plussat: met with a very welcoming drink, from then on it just got better

Miinukset: cant think of anything

Plussat: It is a family run guest house. Shirley and Gary, the hosts, are lovely. As soon as I arrived, they received me with a cup of tea. Gary himself prepared a typical English breakfast. Shirley services the rooms. I felt comfortable there.

Miinukset: Everything was fine.

Plussat: Received a friendly welcome, room lovely and clean. Plenty of choice for breakfast...the best poached eggs I've ever had! Good location. Will definitely return.

Miinukset: Not guaranteed on site parking HOWEVER there is parking at the end of the road

Plussat: The Bowden Lodge was very clean with lovely original features. The owners were very helpful and pleasant. A bonus was that fresh milk was available as needed. Breakfast very good. When full there can be a wait for a table but not we were advised to let them know in advance if we needed to leave early.

Miinukset: See above

Plussat: Fantastic place, good location, definitely stay again.

Plussat: Close to the town centre & attractions but quiet at night. Lovely welcome when we arrived & given loads of information regarding restaurants . Our double room was compact but extremely comfortable & had everything we needed for our stay. Everywhere was immaculate. Owners welcoming & friendly. Breakfast was fabulous. We will definitely be making a return visit and recommend unreservedly.

Miinukset: Nothing

Plussat: Good location, lovely welcome, friendly people, quiet house, comfy bed, great breakfast.

Plussat: Good location, just a short walk to shops and places to eat.

Miinukset: The only thing the room was short on, was sockets. However the staff were brilliant in getting me an extension lead for some medical kit I needed next to the bed.

Plussat: Everything was excellent

Miinukset: Room could have been a bit bigger

Plussat: The hotel immaculate, the owners friendly it felt like staying with friends. Theres a mini bar fridge where you are trusted to write what you have. It all just makes you feel welcome. Nothing too much trouble. Breakfast really good ingredients and was well organised even though it was full that weekend. Will definitely be back x

Miinukset: Nothing, it was all amazing.

Plussat: good location, free parking, payable mini bar, very very clean and maintained

Miinukset: nothing really

Plussat: Breakfast delicious, friendly service and comfortable bed

Miinukset: Nothing

Plussat: Lovely hotel with comfortable clean rooms which are a stones throw away from all that southport has to offer. It was our first stay in south port and Jane was fantastic at making sure we knew where to eat and where to go to find all that we needed to have a fab few days with 3 small children. Breakfast was fantastic with plenty of choice and something everyone could have. The beds were made every day for us and milk and biscuits replaced evey morning much to the little ones delight. We couldn't have asked for more and highly recommend.

Plussat: Impressed with the free parking permit

Miinukset: Wifi didn't connect as I was on the top floor

Plussat: The cleanliness of the room and bathroom could not be faulted. The breakfasts were magninicient. The owner Lisa has a bubbly personality.

Miinukset: Some ceilings could do with a bit of attention. Looks like some guests have had problems keeping the water in the bath or shower. Ceiling paper blistered. Somewhat smaller than we expected but the welcome was huge.

Plussat: Very friendly, cozy, staff very helpful, enormous breakfast, location couldn't have been better

Miinukset: TV didn't work, would have complained but didn't want to watch it anyway

Plussat: Friendly staff, extremely clean rooms and excellent breakfast

Plussat: Great breakfast and the staff are helpful and friendly. We come each year for the Firework Champoinships and have found this place to be one of the better places we've stayed. We will be booking again soon.

Miinukset: Nothing to complain about except the typical British weather.....

Plussat: Everything was fantastic

Miinukset: creaky floorboards

Plussat: Great location. Very clean and comfortable. Everything you need is provided. Staff were very welcoming, extremely friendly and very efficient.

Miinukset: Didn’t not like anything. For me nothing needs changing or improving.very enjoy

Plussat: We had a lovely stay Breakfast was first class. Lovely comfortable bed and clean room. All within walking distance or shops ans promenade. Will definitely recommend and we will be back.

Plussat: Lisa as always was friendly and welcoming. Breakfast was good and well cooked.

Plussat: The room was spacious and immaculately clean. Even though it's close to the town centre it was very quiet. Had a really good nights sleep in an extremely comfy bed. Would definitely recommend.

Miinukset: Nothing

Plussat: Spotlight

Miinukset: No Breakfast

Plussat: Modern, clean and comfortable, although you cannot have breakfast here they have provided a large kitchen area for all with a fridge, coffee machines etc so you can make your breakfast etc. Great idea if you want to save some money.

Miinukset: I would say if you are someone who likes the personal touch, someone to greet you and someone on site this is not for you but we liked that. Also you could be blocked in if you parked in the car park in the back spaces.

Plussat: Lovely comfortable room. Clean and well equipped accommodation.

Miinukset: I had parked behind someone on the drive and there was no facility to let them know which room I was in, so in the morning they had to knock on everyone's door in order to find me and get me to move my car. No-one to leave keys with either.

Plussat: Was texted the day before and was told we had an upgrade which was fabulous!superior king size!

Miinukset: Only negative was the shower was a bit cold and no matter what we did couldn’t get it hot

Plussat: The hotel rooms were very well decorated with a professional finish to all aspects, the bed was very comfortable,would highly recommend this hotel to everyone

Miinukset: We only booked for one night due to work, would have loved to stay longer,

Plussat: The bed was comfy and it was a quiet area.

Miinukset: No hit water to shower or wash,no spoon or stirrer available to make a hot drink,water bottle on shelf had been opened and emptied and the toilet flush was inadequate as threatened to overflow. The view from the window was appalling.

Plussat: The room was lovely. Nice toiletries in the bathroom. Easy access. Great communication from owners. Lovely biscuits with the tea and coffee. Nice living room area to relax with a Nespresso.

Miinukset: Parking is a little tricky if other guests take up too much space.

Plussat: Everything

Plussat: Lovely room, easily accessible and well kept.

Miinukset: Nothing

Plussat: The hotel itself is great, nice clean rooms. Breakfast well served. I would go again if Im in southport. The Landlady was very nice and helpful.

Miinukset: A slow breakfast service made as propertior was working alone, the waitress serves some other guests before me when I arrived 1st to thr table so wasnt happy but the freshness breakfast had made up for it. The shower room is so small, average size person be ok but size 16s plus figure just got me in between the shower doors!

Plussat: I had a fantastic stay here, everything was just what I wanted and more. The breakfast was to die for and the host you cant get better, would recommend to anyone who needs a room, Thank you for my pleasant stay and I will be back no fear of that . Mr Malcolm Grace

Miinukset: Nothing all was great.

Plussat: I spent a week at Edendale House and my staying was absolutely comfortable: I felt at home. The place is really cozy, clean, bright, pretty, quiet; breakfast is home-made, delicious and abundant, served in a beautiful very British dining-room. The neighborhood is also quiet and with beautiful houses, close to the town center and the sea. But the best of the place is the hostess! She really cares for her place and her guests (and I am most thankful about it). If I ever go back to Southport I will for sure stay here again!

Plussat: Nice friendly welcome. Really comfy bed. Cosy single room. The owner / manager put out a take away breakfast as I had to leave at 6am

Plussat: Free car parking.

Miinukset: Bathroom was scruffy and requires updating. Breakfast was dreadful, margarine on the breakfast sandwiches and very mean portions. It was also cold. Scrambled egg was microwaved, with no attempt to disguise this. Never before have I had to ask for toast and be offered one slice! (The menu also stated that beans, mushrooms etc would be served on one piece of toast!) All very strange!

Plussat: Lovely house. Josie upgraded us to a lovely big bedroom, as she was quite quiet the night we stayed.

Miinukset: The en-suite was very small. Especially the wash basin.

Plussat: Spotlessly clean, recently renovated to a high standard. Warm hosts Josie and Ian. Excellent breakfast. Absolutely five star accommodation. I will most definitely return to Edendale House

Miinukset: nothing

Plussat: Location, friendliness, very good breakfast.

Plussat: The fruit salad and yogurt was lovely

Plussat: somewhere to park short walk to amenities owners were very welcoming and amazing breakfast the room was very clean and comfortable and quite

Plussat: The staff was so kind and helpful to us. Friendly, accommodating and pleasant. The food was excellent. The room was clean and had everything we needed for a great night stay. Thank you for a wonderful experience.

Miinukset: Nothing

Plussat: Friendly helpful good breakfast close to all amenities

Plussat: Everything it was clean and most friendly.

Plussat: Clean rooms with everything in you require. Lovely owners very friendly and informative. Fantastic breakfast.

Miinukset: Nothing

Plussat: This little gem is as good as it looks but In addition to facilities listed, my room had kettle tea/coffee, TV and hairdryer. I appreciated a light airy room at the front of the house with a double bed, even though I 'd booked a single. Highly recommended.

Plussat: Super nice friendly staff, pleasant place to stay,happily stay here again

Miinukset: Nothing

Plussat: Most important for me is a comfortable bed and I wasn't disappointed. Excellent breakfasts made to order. Very friendly couple. Would stay again.

Plussat: Jimmy/Colette were very friendly and chatty .we really enjoyed ourselves .

Plussat: Low price Good shower and bathroom

Miinukset: English standard! 1800-level Stairs Wall to Wall carpets - terrible

Plussat: Very kind and considerate hosts; the full breakfast will carry you through the day. And the place is ideally situated.

Miinukset: Can't think of anything!

Plussat: Staff friendly, everywhere is very clean and the beds are comfortable

Miinukset: The hotel accommodated my request for our three rooms to be on the same floor. However I booked a suite as a treat for my Mum’s Birthday we stayed in one before and the views were amazing. This suite was on a lower level, and our view certainly wasn’t dreamy as described it was a grey wall. Extremely disappointing this suite shouldn’t be priced the same as the ones on a higher level. I have attached photos of my previous stay and this one

Plussat: Central location with parking

Miinukset: Bath / shower was too high for elderly relatives to get in.

Plussat: Lovely comfy bed and tasty breakfast, good coffee that is bottomless

Miinukset: The lifts are very slow and the stairs are quicker but after all the good food the stairs were definitely a better option for me

Plussat: The location is perfect, central to all facilities and events (we visit for the British Musical Fireworks Championship every year). The staff are lovely, helpful, very professional with excellent customer service skills - nothing is too much trouble. The rooms are comfortable & aside from the fridge issue, very well appointed. There are wonderful views across the lake & over towards Blackpool from the majority of rooms. The bathrooms are clean with good quality toiletries provided, very large, fluffy towels which are replaced daily if you need.

Miinukset: Since being taken over by Wyndham group (previously Ramada Plaza) this hotel is not quite so luxurious...my main issue is that they have REMOVED all the fridges from the standard rooms & left a gaping hole in the cupboard where the fridge was previously housed. To me this is petty and unnecessary. We have been visiting this hotel for the past 10 years on an annual basis, during our latest stay I noticed that little touches of luxury have been removed.......bed runner, scatter cushions on the bed. Although these are cosmetic only, it did create a less pleasing vision upon entering the room for the first time

Plussat: The room was lovely and the bed very comfortable

Miinukset: The water wasn’t hot enough for a bath.

Plussat: Friendly and courteous staff, lovely room (upgraded by reception), plentiful breakfast.

Miinukset: Nothing.

Plussat: Good beds

Miinukset: Didn't like coffee although l undetstand the reason for having the recycled cups but didn't help.

Miinukset: Hotel is tired and needs work. Plumbing issues in the bathroom with toilet cistern running continuously, leaks in the dining room, breakfast quality poor everything dried and overcooked on Sunday, restaurant reception very good but other staff poor service - all they had to do was serve coffee and clear tables.

Plussat: My partner was over the moon

Miinukset: Hi was happy with the room kind of ie booked the penthouse ( penthouse to me is top floor not on the same floor as the rest of the hotel residence I'd consider it as a boat house . Half a view lovely yes but my reason for taking that room was for the fire works which was on the left and I was on the right . It's a half circle cut in half and that half was the half I couldnt c the fire works in full view unless I hung over the balcony. The king size bed was on wheels . I was having a weekend away with my partner , and the bed kept shifting all over the floor which caused the table to be knocked over smashing our our bottle of cava over non the less we had another few bottles. No parking allocated to the room ie should have been to that room whether we used it or not . Breakfast couldnt be served up to the room . I'm a developer so my eyes where everywhere . Decorating was great but Mark's on the trims where levels where made for straight finishes still visible. Toilet door with casing finished well but a gap on top so might as well of left door open , no privacy for personal business . Shower for 2 fine but u turn the shower on and even if I was only using it both showers where running , abit of a waste for me . Bar fridge light cant be dimmed as to have it working and very bright so u either have it on and pretty much lights up the room or warm beverages to keep the light off . Lovely thick towels , plenty of flour heating amazing partner loved that, but a waste of space for me . Hanging space should of had sliding doors . All clothes visible when should be behind sliding doors . Finishing ok just a bit cluttered and more for show . Not really cumfy and abit short in the seating side of things . I'm 6.2 ,yes not ur average size man but maybe Chesterfield and ir soft leather with wood square side tables not glass 3ple pull outs . Doors to balcony didnt open flush with frame only 90 degrees so not enough passing space between bed and door .

Plussat: no problems with the breakfast . The staff were very polite and attentive.

Miinukset: lounge furniture layout not conducive for twosomes or privacy of conversation .

Plussat: stunning panoramic views from marine suite

Miinukset: take your windowlene

Plussat: We had theat tickets for a show in Southport and it was right next door so that was great.

Miinukset: They were still cleaning rooms on our floor at 5pm and making a bit of a racket,also the TV reception was awful but they said they had been having problems since some gales 2 weeks before!.

Plussat: New clean nice design friendly

Plussat: friendly staff, good choice of breakfast, lovely comfortable room

Miinukset: confusion over price of evening meal - swimming pool not on site

Plussat: the room was very good although there were problems with the TV,the dining room and the food were very good

Miinukset: nothing

Plussat: We have stayed many times before and always enjoy our stay. It is conveniently and pleasantly located near both the seaside and the town centre.

Miinukset: As always, the lifts seem are very slow to come

Plussat: Good room service. Ecellent location. Good parking

Miinukset: Booked early morning call for 2 rooms...did not get it.

Plussat: Everything about it was top class. Loved it.

Miinukset: Needs some 'grab' rails in the bathroom. Very scared of slipping when getting in and out of the bath.

Plussat: Excellent room and general facilities. Good location and excellent car parking

Miinukset: Breakfast was expensive

Plussat: Asstated above, the check in, room service and bar service was excellent. The beds were wonderfully comfortable and the food was excellent.

Miinukset: The only bad point during our stay was that there was no hot water on our first morning. This was immediately rectified that same morning.

Plussat: The cold meats and creamy eggs

Miinukset: I preferred small roll ..whole meal.

Plussat: Perfect location and well run with great staff.

Miinukset: Nothing

Plussat: Good side room and great location.food top

Plussat: Room was lovely. Bath was amazing

Miinukset: Light was out over mirror so room was a little dark to apply make up

Plussat: Very clean staff very helpful

Miinukset: Are room 202 was above function room ,maybe we could have been warned but staff were understanding

Plussat: Breakfast was a little over priced No pool or steam room or sauna

Miinukset: There was nothing that I did not like the hotel just lacked the above mention areas

Plussat: Overall hotel was very good and the staff exceptional. Only problem we had was a shower that we had to climb into and we are both in our seventies. Although I managed it my wife couldn’t do it would have been better if we had known before so we could have requested a walk in shower. Other than that all was well and would certainly recommend the hotel.

Miinukset: See above

Miinukset: Small bath after a hard day playing it’s nice to have a nice soak

Plussat: Everything

Miinukset: Little dark in room

Plussat: The bed was fantastic, really comfortable and the room was a good size.

Plussat: Friendly staff, child friendly, great location

Miinukset: It wasn’t really a problem but if I had to say something it would be the separate bathroom (not shared) but not en-suite

Plussat: Nice location with ample parking. Although my car was to big to park on the front, they gave me a pass so I could park on the side street without having to pay.

Plussat: Just a really friendly place met some really nice people

Miinukset: There was nothing not to like

Plussat: Friendly, welcoming hosts. Parking included. Great location. Good breakfast, fresh & good choice of hot or cold.

Miinukset: Not all rooms have en-suite. Be careful when booking, private bathroom is out of room. Easily rectified but at extra cost. May have been my mistake but not encountered before.

Plussat: Clean hotel, family friendly, tasty breakfast, owners are very nice and accomodating.

Miinukset: Shower and toilet separated from our room.

Plussat: The breakfast was particularly nice, lot of choice.

Plussat: Location great, very friendly, breakfast lovely

Plussat: Breakfast. The room

Miinukset: None

Plussat: Wow, this place is lovely, very clean immaculate. Rooms very comfortable, nicely decorated, trendy, very proffesional and friendly owners. Great facilities, very flexible, hugs all round when we left. It was home from home.

Miinukset: Coming home. (Nothing)

Plussat: Excellent customer service from John and Sue the breakfasts were amazing lovely hosts

Plussat: Great hotel..staff excellent Would highly recommend.

Plussat: Friendly staff, great location, excellent facilities

Miinukset: Check out said 12 however we were asked to leave at 11.30am

Plussat: great breakfast perfect location

Miinukset: nothing

Plussat: The convenience to all the attractions and shops was fab.

Miinukset: Lovely place to stay with lovely helpful staff. Close to all amenities. Good breakfast.

Plussat: Free parking .Good breakfast.

Miinukset: Extremely small double room.No bulb in bedside lamp.Could not remove plug from sink due to no chain atached.

Plussat: Good Breakfast, in a very comfortable hotel. Rooms very clean and comfortable. Comfortable lounge to relax in.

Miinukset: Bar shuts at 11.00 pm so when returning after being out for a meal no refreshment available. At breakfast the hotel has reverted to guests having to make their own toast.

Plussat: The staff were excellent. I had a minor problem with rainwater penetration through the window during a serious storm. I had to wake up the night manager, who was extremely helpful and pulled out all the stops to assist.

Miinukset: Obviously didn't enjoy having to sort out the rainwater leak during the night but it wasn't the hotel's fault.

Plussat: Small but a nice hotel. Breakfasts very tasty and filling. Room nice size and comfortable. Staff very helpful.

Plussat: Location and easy parking

Miinukset: Service for breakfast was poor. No staff in restaurant when we arrived for Atleast 5 minutes.

Plussat: Breakfast was very good and cooked to order. Our room was a very good size with a king size bed - plenty of storage space too. All areas were absolutely spotless. Quiet location although very close to local amenities. Hosts were very friendly too. Ample parking.

Plussat: Vic, Marie and their delightful son were the perfect, caring hosts and Vic is a breakfast chef extraordinaire.

Miinukset: The weather, but the host's obviously have no control over that.

Plussat: Staff very accommodating and the room was very big and spacious

Miinukset: I asked for veggie sausage for breakfast and when they brought my food was told no sausage and there was a veggie burger on my plate city in half not what I wanted or ordered the cereal was also stale in the containers and the juice watered down

Plussat: Reasonable location and great breakfast. Lovely clean bedding. We would love to come back!

Miinukset: Only criticism is that the sylights in top room could do with being more effective in blocking out light. Mattress a little on the hardside to what we are used to. No complaints on that score from the other family member.

Plussat: Definitely not 5 Star but good honest value for money.

Plussat: Bed

Miinukset: Service poor when we arrived we had to wait for five minutes before let in as lady had small child with her and partner was watching the match.We did not have a refill on tea tray for three days,Television remote missing owner did not have an answer must have been stolen.Bins not emptied the one on landing overflowing for days. Overall should not be classed as a hotel but a middle of the road B and B

Plussat: Great value for money. Lovely place

Miinukset: Bathroom a little outdated , but clean

Plussat: Breakfast was wonderful and we now know how to make the perfect scrambled egg as chef passed on his recipe. Service with a smile. Lovely crisp white clean cotton sheets on a comfortable bed made for a good night's sleep. Located a short walk from Lord Street was ideal. Would definitely recommend this hotel and Southport as a resort. Had a great few days recharging the batteries

Miinukset: Only improvement we could offer would be a hook on back of bathroom door to hang clothes whilst showering

Plussat: Breakfast good .room great size small friendly in room

Miinukset: No towel change in a 4 day stay had to ask for tea / coffee tray not much on it never filled up angain in stay look difficult to flush

Plussat: The owners were very friendly and went out of their way to make our stay good

Plussat: Location of hotel staff really nice breakfirst lovley

Plussat: Fluffy towels great friendly staff

Plussat: Great value for money, lovely breakfast, friendly hard working staff...

Miinukset: It was all fine.

Plussat: Breakfast was very good. Freshly cooked and tasty. Staff were very friendly Room was clean Parking was free

Plussat: The staff were friendly and helpful. The room was clean and comfortable.

Miinukset: There wasn’t anything I didn’t like.

Plussat: It was just an overnight stop but location was excellent

Miinukset: Not a lot of space to put things but for One night wasn't a problem

Plussat: Good location on the promenade with a view. Good breakfast, though would have liked a little fruit. Welcoming, friendly staff.

Miinukset: It was rundown and had seen better days. There was a kitchenette but insufficient kitchen ware (towels, pots, crockery, cutlery etc.). The parking was cramped and difficult to use. Stairs difficult to manage while carrying luggage.

Plussat: Receptionist very obliging, changed our original small room to a larger one.

Miinukset: Bed was very uncomfortable

Plussat: Staff very nice and friendly. Room was clean and tidy . Bed large and comfy. Kitchenette in room was a good idea. Location and view was brilliant.

Miinukset: dvd and hair dryer not in room (had to ask for items from staff). Paided for deluxe room but missing door to wardrobe and wobbly chairs. Also bathroom was built under the stairs therefore restricted head height and my partner is 6'3".

Plussat: The extra facilities in the room, the two ring cooker, toaster, microwave and fridge was a nice bonus.

Miinukset: We didn't have anything we did not like.

Plussat: Price of the hotel was very reasonable and the location was very good, right in the centre of everything!

Miinukset: Had to change rooms as the one advertised online wasn’t the room that was being provided. It had two single beds instead of a double as requested and no microwave facilities. The second room provided both of these things but the radiator in the room didn’t work and it was cold, the bathroom toilet made a horrifically loud noise all the throughout the day and night. The bed was incredibly uncomfortable, mattress looked like it was about a decade old and felt like it too!

Plussat: Location excellent

Miinukset: lumpy mattress Very noisy Lot of door banging This Hotel definitely needs an update but I suppose for the charges it was just about adequate.

Miinukset: No bfast as advertised minimal parking though permit suplied for deposit

Plussat: Friendly staff. Large television in the room. Reasonably priced. Good location.B

Miinukset: Shower didn't work. Breakfast nothing special. No fruit or fresh coffee. No hooks or towel rail in the bathroom. Flat pillows and no extra pillows provided.

Plussat: Close to all roads and eating places

Miinukset: Value for money

Plussat: Comfortable bed, tea making facilities, warm room. On street parking for free.

Miinukset: Poorly decorated, very small room. No shelf for toiletries in the en suite. No room for case.

Miinukset: Door wouldn't lock no one was available when we wanted check out we rang their mobile a few times no answer chair in room was broken

Plussat: Nothing. The guy who did let us in was friendly but from another hotel

Miinukset: Poor looking area Not a welcoming frontage. Steep steps and awkward doors inside. Note on door with tel number to call on arrival

Plussat: Comfy bed, and cleanliness iIt was ideal for our needs

Miinukset: It was ideal for our needs very friendly

Plussat: It was a basic room, but clean. The staff were very friendly. The breakie was fine.

Miinukset: No mirror in bedroom, and bathroom was very small.

Plussat: Staff very friendly. Tv and tea and coffee in rooms. Warm and cosy. Good breakfast. Like location walk into center in few minutes. The park close. Bus stop near to hotel.l

Miinukset: I have no complaints. Have stayed there previously and will stay on future visits. Good value.

Plussat: A lovely welcome at the door when I arrived. Good explanation of late entrance door, and wifi code. Comfortable room with a nice view over the garden. Made good use of the tea/coffee making facilities. Plenty of hot water, and nice soft toilet roll! Bed was comfortable and the room temperature overnight was good - often rooms are too hot. Good choice of food at breakfast, and the cooked breakfast was tasty. Due to the torrential rain, I appreciated the 11am check-out time. Thank you.

Miinukset: Some areas in need of TLC. TV remote was sellotaped together - but it did work!

Plussat: The owners were lovely and very polite and helpful

Miinukset: The hotel could do with a lick of paint.

Plussat: Very good value for money.The location was good. The fry up for breakfast was good.

Plussat: The two owners were very polite, helpful and accommodating, property was lovely, breakfast excellent, free parking and wifi along with a great price! Rooms in desperate need of updating and a closer eye on cleaning....

Miinukset: The bedding was very musty smelling, bathroom door wouldn’t close and the general cleanliness

Plussat: very tired condition, quite pricey for quality of accommodation full breakfast ok, but fruit and cereals limited choice

Miinukset: hole at bottom of bath only 3 pots of milk,

Plussat: Convenient location when visiting our son in southport. Have stayed here on numerous occasions. Very helpful staff and breakfasts cooked on request to personal choice.

Miinukset: Property would benefit from some updating

Plussat: Great Price quite . At the far end of town . But not to far away there r some great restaurants near by

Miinukset: Nothing

Plussat: friendly staff, clean room and comfy bed. Location is quiet and near town centre. breakfast was great

Miinukset: did not stay long enough

Plussat: The proprietors are absolutely lovely - nothing was too much trouble so I would recommend them as they were such nice people! You can ask for more breakfast if you wish, so that is very good service in my eyes.

Miinukset: Rooms so dated but it does have a homely feel - I had booked a double room and they gave us a large twin bedded room, which was not what I had booked. Memory foam mattresses-could not get comfortable and slept very badly. The bathroom! I didn't want to use either sink or bath as cracked/scratches. Shower running from the taps.

Plussat: Pianist, breakfast, location.

Miinukset: Hard bed, blocked basin. Door through to adjoining bedroom, thankfully locked but sound proofing very poor.

Plussat: There was little to like as it needs a lot of money and work spending on it the pool area was really dark and dingy pool facilities were poor difficult access for disabled visitors not really accessible

Miinukset: There was little to like as it needs a lot of money and work spending on it the pool area was really dark and dingy pool facilities were poor difficult access for disabled visitors not really accessible

Plussat: Only good thing is location.

Miinukset: The room had a leak which turned into a small shower, it ended up drenching the bed, carpet and wardrobe. The hotel where obviously aware the ceiling leaked before we got there because of a bucket on top of the wardrobe. Reception didn’t bother getting anyone to even come and look at it for a good few hours meaning we where waiting around. Hair dryer broken and the whole place smells of damp and dust. We still didn’t get an answer on what room we where changing to until we got back at 9pm that evening. Still waiting on a refund.

Plussat: Lovely staff and great location.

Miinukset: Room quote small

Plussat: Facilities spa/swimming was fabulous bar staff were excellent definitely stay again

Miinukset: Excellent hotel helpful and polite welcoming staff room was clean and serviced well

Plussat: Reception staff were friendly and hotel was good for the room rate. Views across the marina where good despite the weather on the day we stayed. Room was spacious and beds comfortable. Short walk to centre of Southport.

Miinukset: Food service in the bar not great and food order took a while to arrive . The only other couple in the bar at the time had to return their food as it wasn't cooked (heard them complain that their chips were still frozen). £5 charge for the car park which was ok, but would expect free parking for guests. Breakfast was just ok.

Plussat: The place the staff everything else

Miinukset: The noisy neighbours

Plussat: Location

Miinukset: Poor room and tired decor

Plussat: The staff were nice and friendly the food was good

Miinukset: Dirty curtains paper peeling off the stained cieling large hole in the filthy carpet

Plussat: Leaving half way through as it was unbearable

Miinukset: Mold and paint falling off the wall. Staff did nothing to help. Restaurant closes at 9pm so went down at 8.30 and got told chefs finished early so instead I was told to go to Morrison’s for food. It was my wife’s 40th birthday. Disgusting. Hairdryer broken, food gave my wife poisoning, which has been confirmed by her doctor. AVOID THIS PLACE. It’s toxic.

Plussat: Extremely clean, beds comfortable, shower great and plenty of room in the bedroom. Staff efficient and presented professionally.

Miinukset: Furniture was adequate but dated and the outside of the hotel could do with a lick of paint in places.

Plussat: Location is good

Miinukset: Hotel very tired, disorganised and not clean

Plussat: Staff where nice and helpful

Miinukset: The hotel was very run down and dirty. The room we had was not what was advertised it was rely dark and badly in need of a refurbishment but a good clean would have helped

Plussat: Love the hotel, comfy bed n ample space and the location.

Miinukset: To be honest, a bit overpriced.

Plussat: Room was cold no heating,lift broken had to use staff lift. Waited 20minites to get served at bar, gave up. Breakfast passable, instant coffee, low quality tea.

Miinukset: Read above

Plussat: Not a lot

Miinukset: Paying for car park, elevator out of order, poor restaurant menu, quality of breakfast, room decor and general appearance of hotel which is very tired looking.

Plussat: The brilliant staff, good food, location and such a lovely building. Couldn't believe the great value at the bar.

Miinukset: Yes it's in need of a little make over. But this is reflected in the price

Plussat: I liked the location of the building

Miinukset: The room had mold in. The heating didn't work. There was a little of water on the floor. The window had a huge draft through it. Wall paper falling off

Plussat: Location on Lord Street is the best feature of this hotel. Convenient for the beach, restaurants, pubs and shopping,

Miinukset: Hotel is pretty run down. I'm sure it was was a great hotel in its heyday but now it is shabby and looks like little care and attention is being given to it.

Plussat: location was good for access to main town and facilities and very close to sea front

Miinukset: hotel is frankly dilapidated! - big cracks in ceiling and walls in room, water stains on ceiling, windows rotten held in by screws, very tired furniture, dead birds rotting outside windows on netting, thread bare stair carpets, damp in bathrooms.one tiny pillow each, and beds that were goodness knows how many years old ! car parking too small for number of guests - you have to pay extra but then if you go out you have no guarantee of space on your return. £110 per night without breakfast - a premier inn is much better value - This really is a hotel living on past grandeur and is frankly an embarrassment to the UK seaside holiday trade. Also you cant check in until 3 p.m. and have to check out by 10!!