Be.Hotel

Excellent overall

Almost everything

No iron or hairdryer

The wifi charges will get you

For the price I paid, our room was extremely large and well located. Europe is notorious for their small hotel rooms, but ours had two bedrooms (with two twin size beds in each), a small kitchenette, a small sitting/table area, and a balcony. We had a room with a view of Bay Street shopping and it was quite the view at night for people watching. One of the bedrooms had a floor to ceiling window that I loved as it brought in a lot of natural lighting. The bathrooms have the standard complementary toiletries (shampoo, soap, etc) as well as unique options such as a sanitary bag, shaving kits, shoe shine, and shower cap. I thought this was a nice touch because some of these things can be very useful. Reception can schedule tourist trips for you. We got in at 11 pm on a Friday, went down to reception at 8:20 am Saturday, and were able to purchase tickets to the blue lagoon with the shuttle picking us up from the hotel at 9:15! It was nice that although last minute, the hotel was able to fit us in.

The biggest downside to this hotel is the unreal amount they charge for wifi. It is 2017, most hotels offer free wifi, if not a discounted rate for a single device or something. We were also not informed about the wifi or the process upon check in, so when trying to connect it was quite the surprise. You can pay daily for one device with an additional charge per additional device connected to the wifi. The website did not explain this clearly, so upon check out the price I had to pay was shocking. Not to mention the TERRIBLE connection it provided. If you have data and would like your phone to run at a normal speed, be smart and don't waste money on the wifi. All around bad experience with the wifi. As we were waiting for our cab back to the airport, another group checking out was also shocked about the balance due for their internet usage and I heard reception explaining the process again. This could be avoided by informing customers upon check in or offering free wifi like most 21st century hotels. But I see both of those options being "bad for business" and not likely to happen.