St. Julian’s hotellia

Plussat: Great food, great staff, great location and and great service 10/10. Definitely booking Hilton for my next stay in Malta.

Plussat: Location

Miinukset: We didn’t receive room we requested I’ve stayed in hotels worldwide and have to say that your hotel was extremely unhygienic and unkept, mouldy bathrooms, hair on the shower walls No complimentary shavers or tooth brushes. “Sea view room” turned into building and old air conditioner view room. Cats around the pool and dinning area. Long wait for service and staff quite abrupt. Extremely long wait for a service around the pool, food served without cutleries or napkins. The chef making the eggs in the dining room was excellent though I rate this Hilton as a maximum 3 star at best, extremely disappointing given this meant to be our babymoon holiday...while we had to curry our own bags as no help offered from the staff.

Plussat: Location. Facilities

Miinukset: We thought the hotel food was very average and not to 5 star standard, especially considering the price. There was much better food available from local restaurants. The bar food on the terrace was particularly poor quality. Salsa out of a jar rather than fresh for example. Cheap bake-off pastries rather than quality artisan bakery. Breakfast was decent The coffee was not the best. Considering you claim to be 5 stars, i was surprised that we were served coffee in paper cups around the pool, rather than china cup and saucer.

Plussat: Siisteys, palvelut, ruoka ja wifi.

Plussat: The signage is a bit confusing in particular when you go from the old part of the hotel to gym and other facilities. New to be more visible, simple and clear,

Plussat: Nice, clean hotel with pleasant staff.

Miinukset: Sauna and pool area overcrowded and people are uneducated in rules of using sauna - no guard no rules...people wearing shoes inside, Kids screaming, people talking loud ...some guidance could be required.

Plussat: Almost everything! Our stay was perfect (except one small incident), and very reasonable for the quality of the hotel and services. Our room was spacious, clean, with a nice view of the marina. Overall I would highly recommend.

Miinukset: In the Quarterdeck bar, we were very unhappy with one incident. We looked at the specialty gin menu, and decided to order one each. We put the menu down, then the waitress came over and took our order. When we went to pay, we were charged a much higher rate. When I complained, I was told that unless the customer specifically says they are ordering from the special gin menu, they are charged the usual rate for a double gin with a tonic mixer. This adds up to be much more expensive. I asked about the ingredients, and the amounts of gin and tonic are identical. The only difference is the glass it's served in and the garnish. There was no offer to change the price, although I was asked if there was anything else we wanted. This is very, very bad practice. It's clear the staff are told to ring in the order this way unless instructed specifically otherwise. A poor way to make a few more euros, in an otherwise exceptional hotel where staff go out of their way to please. I'm not sure why any customer would choose to pay more for the same drink, so why not just charge the lower price, or at least ask the customer for clarification?

Miinukset: Meren uimapaikat voisi uusia,portaat,kivet yms.

Plussat: Siisteys, palvelu ja laatu. Kaikki toimi hyvin. Ehkä vähän hotellin ikä näkyy äänekkäänä ilmastoinina tms., mutta ei voi valittaa. Mukava paikka, hieno henkilökunta.

Plussat: Kivat altaat ja hotellialue

Miinukset: Aamiainen olisi voinut olla monipuolisempi.

Plussat: Great customer care. Most comfortable bed. Very clean. Breakfast buffet has lots of variety to suit all kinds of taste & dietary requirements. In fact, we were attending an evening function at a nearby 5 star hotel so decided to book Westin Dragonara Resort for the night to relax afterwards because we have stayed at Westin Dragonara Resort for weekends many times over the past years & have always been very well looked after by the wonderful staff. Thank you.

Miinukset: Like everything about this hotel, location, staff, facilities, food...

Plussat: The facilities, private beach, staff, and food

Miinukset: The hot tub is not designed well. After every shower, the bathroom is flooded. But still we had a wonderful time at Westin and Malta.

Plussat: Room was very comfortable and staff is very attentive and kind. Views are amazing.

Miinukset: Food in the Reef Club was disappointing in taste and presentation, not up to the level expected from a 5 stars. Careful if booking a "taxi" from reception, they use a premium service that is a lot more expensive than the regular cabs.

Miinukset: The hotel is beautiful. Excellent location. 2 great pools and private beaches. Very nice and helpful staff. Beautiful rooms. Great breakfast. Would love to stay there again.

Plussat: Best breakfast I’ve ever had at a restaurant. They offer almost everything for breakfast. Staff is excellent and very professional.

Miinukset: Hours didn’t work well. Most things outside for kids close by 1700-1800. Check-in time is at 1500 so only gives you a few hours to enjoy some of the accommodations. They have construction going on in front of the pool outside.

Plussat: Loistava aamiainen, tilava siisti parvekehuone, upea merinäköala, leveät hyvät sängyt

Miinukset: Klubilla tarjottavat viinit olivat heikot.

Plussat: Very friendly, convenient location and I even had a balcony! In the room descriptions there were no balconies mentioned so it was a pleaser surprise.

Plussat: Staff and the breakfast are amazing. Staff is really supportive and nice.

Miinukset: The location is just near a lot of bars. Therefore it would be a bit loud at night. However, if I stay at room, it is not a issue.

Plussat: Night Shift Team was so polite and kind. Big Thanks to Veljko and the other super kind Serbian lady With Hím.

Plussat: The bed extre confy, nice design.

Miinukset: Opening Hours of spa, few choices for gluten free breakfast.

Plussat: Good size room very clean nice bed decent shower helpful staff

Miinukset: Nothing everything was good

Plussat: The Hotel, location and staff are great.

Miinukset: There was nothing to dislike.

Plussat: Great location. Great breakfast. Very comfortable bed.

Miinukset: I wish the windows were more soundproof

Plussat: Hotel is nice

Miinukset: Noisy area, no mini fridge in the room

Plussat: I loved the room a lot

Miinukset: The coffee and the fresh orange jiuce weren't good and i didn't expect that you had to pay extra for an espresso cos the only choice included in the bf was tea or coffee

Plussat: The location is central however Hugo's also have a separate bar/lounge which is directly under the hotel windows. Shouldn't be a problem! Well not if you want to be kept awake until it closes at 2am with extremely loud music and shouting until that time. The hotel is stylish and modern. Cleanliness wasn't an issue.

Miinukset: We did not get to stay in the boutique hotel. After waiting for 3 hours we were sent to the H Hotel next door. We were very disappointed. We made this reservation 3 months before arrival. No parking at the hotel or a drop off area. No help with luggage on arrival. The hot tub in our room wasn't switched on so on the evening we wanted to enjoy it we couldn't. No gold card for free towels at the infinity pool bar - they forgot to leave us one. No room tour as to how the electrics worked etc. Unfortunately for us Sweden and Malta played football for the EUFA qualifiers. The hotel had a significant number of Swedish supporters staying at the hotel who made significant noise and disruption. Poor planning on behalf of the hotel. They should have had them all on one level. Seeing sick and broken glass outside in the mornings wasn't pleasant.

Plussat: The staff were superb. Bed very comfortable.

Miinukset: Location was awful - noisy all night every night/drunks and debris still around as your eating breakfast. Hookers approaching you in the street within 50yds of Hotel entrance. Pool unuseable due to loud club music ALL DAY as if night wasn't bad enough. Balcony small & unuseable due to noise outside.Breakfast ok but didn't change throughout the week.Room comfortable but needed a kettke not a coffee machine. Beach dirty & unusable unless you hire beds from neighbouring hotel. Staff great. I would not return though

Plussat: Everything excellent. Welcome outstanding. Staff exceptional

Miinukset: Nothing

Plussat: This hotel was exceptional. Breakfast was very good every morning. Service at check in was very good our flight arrived early in the morning. Our room was arranged for early check in ladies at reception was really good. The rooms at the hotel was really good spacious and very modern. View from room was fairly good. Roof top bar and infinity pool was amazing once again service was really good. location of hotel was good on the beach with many restaurants and bars around the hotel. There is also a small shopping mall right opposite the hotel. Bus stations are with in less than 5 min walking distance from the hotel to and from the airport. I highly recommend this hotel.

Miinukset: Absolutely no faults. The noise from the clubs could could continue till the early hours of the morning even though the rooms are sound proof.

Plussat: I Book the Whirlpool Suite and the Whirlpool doesn’t work the mechanic man comes but it doesn’t work I pay for a night 260€ because for the Whirlpool in room and it doesn’t work it was my birthday present from my husband so what we only had was a bottle of whine from the reception girl because the whirlpool doesn’t work it was not a nice birthday because it was expensiv for nothing

Miinukset: That the suite with whirlpool doesn’t work after the mechanic men is coming so we just Waite 4 hours for nothing because it diesent work 1 day

Plussat: The property was very clean and close to the beach. It had a great pool and bar area to hang out in. The whisky lounge was a great place for a drink and the rooms were very nice. The staff was very helpful!

Miinukset: Our room had an elegant town view on the third floor, where you could see the clubs that played pumping loud music from around 9pm to 4-5am in the morning. It was very loud all night long. Luckily we were so tired we were able to get some sleep although it was very disrupted.

Plussat: Hyvä aamiainen. Siisti huone. Erittäin mukava palvelu. Hyvä sijainti.

Miinukset: Vieressä rakennustyömaa häiritsi jonkin verran päivällä. Hotellin ravintola oli hieman pettymys hehkutuksen jälkeen.

Plussat: Olin nii kännis et ei kerinny aamiaiselle..kuulemma hyvä ja monipuolinen

Plussat: Loved the pool. Room was very nice but will ask for a larger room next time.

Plussat: location & helpfulness of staff

Miinukset: construction/renovation starting each day at 8am - I was on holiday, and expected a lie in

Plussat: Great staff (especially Manwel on the front desk). Nice breakfast with a big range of foods and drinks. Big, modern and clean room and bathroom. Absolutely recommend the Spa Royale.

Plussat: Rooftop pool overlooking bay

Miinukset: Next to McDonalds Room had no view whatsoever

Plussat: The location was really good. The staff was very friendly and the breakfast buffet was awesome. The views by the pool were great! And the service at the pool too. Wifi connection was very good eveywhere in the hotel.

Miinukset: The was working construction in the hotel and nobody told us when we booked the room. If we have known that we would change the hotel. Even by the pool there was workers around all day and noise. It wasn't very comfortable to be around the pool chilling as there were workers and noise around. Even in the room you can hear the noise very early in the morning every day. When we checked out we told the girld in the reception but she told us she could not do anything about it.

Plussat: Very nice suite, comfy bed and beautiful view! Staff very friendly, however had some problems when checking in. Good location in St Julian.

Miinukset: The fact that the Hotel still is under construction, so workers could start rather early in the Morning. If I would have stayed there for a holiday that would have been rather annoying. Workers occupying the elevators and the safety stairs also a bit odd..

Plussat: Lovely building. Great room very comfortable. The building location and rooms are excellent

Miinukset: Service issues with checkin process. Chaotic breakfast service on first morning. Very poor non existent bar/cafe service. Just basically ignored. No feedback on my comments from management. Staff need training. “Boutique” and “luxury” are terms that come with the provision of great service and cannot just be “invented” to suit a marketing message.

Plussat: Fantastic ethos and attitude

Miinukset: Everything was perfect

Plussat: Everything and reception sraff especially

Miinukset: Nothing

Miinukset: Kämppis oli täys juoppoapina.

Plussat: The staff, the hosting, the luggages keeping, the atmosphere, the clean, the breakfast....

Miinukset: The check in at 3pm to a departure at 11am is a bit short I found.

Plussat: Swimmingpool, location, price, breakfast, Staff specially Paulina

Miinukset: Nothing

Plussat: All staff very serviceminded and helpful! Cosy pool/garden-area! Close to the sea, restaurants and bars.

Miinukset: Breakfast was very, very basic. No proper beach nearby.

Plussat: I had a great time there in the hostel. The staff Sam and Jesi were so nice and helpful. The location is perfect. Very near to the bus stop and easy to find. From the hostel you can see the sea. Specially when you have your breakfast there with this view, there is nothing can compare. Super experience.

Plussat: Great staff, facilities, ac in room; overall one of the best places I've stayed

Plussat: The host put her heart and soul into the hostel. The kitchen was nice with lots of amenities. The garden was peaceful.

Miinukset: The comfort of the room: the lights were dim, the room was moist.

Plussat: The garden area

Miinukset: Uncomfy beds, private room right next to reception and kitchen, so this was very loud at all hours of the night. We have stayed in many hostels but decided to get a private room as we thought this would be more "private/quiet" we was very wrong!! We found a large Cockroach in our private bathroom, roadworks going on outside woke us up from 6am. Staff chatting loudly at 6am, shouting to one another. Spiders and spider webs everywhere in our room. When we informed the staff about our problems they didn't care, Wouldn't reccomend

Plussat: Clean and friendly hostel

Miinukset: Long hill to the hostel

Plussat: Very nice staff

Plussat: Great atmosphere, I had such a good time there. Nearby the bus stops. Clean and relaxing. :) This hostel offers everything you need in your journey.

Plussat: Owner Penny was very helpful She answered all questions

Miinukset: No curtains no comforters no lights at beds

Plussat: This is a great place to stay, the location is great it is so accessible to anywhere on the island, the wifi is fantastic through out the whole development it is super fast, the staff are really good and helpful nothing is to much for them. I wouldn't consider staying at any other place because it has a really good viber, great for meeting other travellers and very close to the night life. I will be returning next year. This is my 3 time this year, March, June and Sept 2019.

Plussat: I had a lovely time whilst staying at Marco Polo Hostel. The staff where all great and really helpful. Really enjoyed the pub crawls. Like the idea you could hire towels for 2 euros. Really well cleaned on a daily basis the showers and toilets. Great location, great transportation links to anywhere on the island, looking forward to going back in June

Plussat: Location was excellent, the parties were dope, the pub crawl was lit, & the staff were amazing. Follow ya boy @joshjonesi

Miinukset: I think I got sick from the a/c unit, or maybe it was the shorty I was with. Who knows?

Plussat: The 12 bed room was great, clean and super quite. The room also had a sink and there was a lamp, shelf and electricity socket in each bed. Other guests seemed friendly and inviting so would def recommend it for solo travellers or groups of friends. Clothes dryer was in the balcony too and big enough to share. Showers and toilets were very clean and easy to use too. Loved the reception guys :D made me laugh. I didn't check out the terrace sadly. And I really liked the creativity and design of the place, cool looking. Would def go back.

Miinukset: the location is great but it felt kinda hidden in some dark street as there's only one neon sign outside letting you know that's the hostel.

Plussat: Andrew and Brian were both helpful professional and nice to deal with.

Miinukset: Overall was a fun stay

Plussat: Alessandro was friendly and helpful The location was good - near bars, sights and the bus stop The hostel was clean and beds were comfortable enough and had power points, lights and curtains The balcony was cool

Miinukset: Two bad customer service experiences: I initially emailed to ask if it was possible to check in late - as my flight was arriving after 11pm - and someone called Bryan emailed me to say he would only give me information if I booked. Why would I book a hostel I wasn't sure I could check into in the first place? I persevered and thankfully a friendly man called Alessandro replied and was helpful. After checking in I had another bad customer service experience with an Australian woman I think - surprisingly - was the manager. I booked a tour to the Blue Lagoon and wanted to ask if there was sunscreen I could use and two other guests beat me to it. They were told no. I suggested - not in a rude way - that this really should be provided (for health and safety reasons, and it is standard in hostels I have stayed in in dozens of other countries for trips like this including one I used to manage). I received a very rude and aggressive reply asking if I brought my mum with me, and that 'this is Malta and that's not how it's done here'. I was quite surprised by this immature and unhelpful response. Maybe she was having a bad day. Ironically, the guy who ran the tour (a friendly Aussie called Sean) did have some with him after all.

Plussat: Clean, comfortable rooms and facilities. It is exactly what it is advertised as; a party hostel.

Miinukset: I woke up to some of the men in my room talking about how I deserve to be beaten and raped (I can only assume that the comments were based off a conversation we’d had the night before where we agreed that we have different opinions on climate change). This is in no way the hostel or the staffs fault but merely the vile attitude that some (very insecure) men carry around about women. I asked the receptionist the next day if I could move rooms as I wasn’t comfortable to stay in a room with them and he was nothing but helpful and kind. He was an Italian guy with a beard, I didn’t get his name - but thank you! He also asked for their names and talked about their policy on kicking people out which I really appreciate. The men were really drunk and I didn’t want to cause drama rather than to just remove myself from the situation. I’m no stranger to hostels, I’ve lived, worked and managed them for 5 years so I understand the type of people a party hostel would attract. Just a word of warning for anyone that isn’t so familiar with it.

Plussat: - I liked the curtains on the beds - it gave me the extra sense of privacy; - Comfortable sleeping area with personal lamps for reading, convenient bedside shelf, safe locked drawer for your personal stuff; - Very clean showers and toilets; - Friendly and helpful staff; - Nice kitchen with all the appliances you need for cooking + free coffee and tea.

Miinukset: - I didn't like the fact that you can't use the roof terrace after 6pm - when the bar opens. When I booked the hostel I was under the impression that it comes with a terrace - it's always nice in hostels to have a common place like that where after a long day of sightseeing you can bring your own dinner and wine and just chill. But after 6pm it just becomes a regular bar - not part of the hostel, so you have to eat your dinner in your bed, because there is no other common place apart from that terrace. - I also thought the air conditioner made the room too cold at night, I had to wear everything I had while sleeping just to stay warm

Plussat: The room and bathroom are big, comfortable and clean. The breakfast was buffé with good variation.

Miinukset: There were people going in and out their rooms the entire night making a lot of noise which made it difficult to sleep and rest properly. The breakfast room was also very noisy, specially when they washed the dishes in the bar in front of everyone. I would suggest they do it in the kitchen or at the end of the breakfast service.

Plussat: Very good location! Friendly and helpful staff!

Plussat: The hotel is clean and the rooms are nice. The hotel is in san julians but not noisy overnight. If you like to run it is only 800m away from the promenade!

Miinukset: The lift wasn't working properly. Slow and unpredictable

Plussat: The room was much cleaner than I expected and the whole building more modern.

Miinukset: The elevator was very slow and the breakfast was limited.

Plussat: Sijainti, ranta, executive lounge

Miinukset: Palveluilme, palvelut rannalla

Plussat: Loaction excellent, bed very comfortable, plenty of choice of pools

Miinukset: Breakfast restaurant was too crammed in, tables too close, only 2 coffee machines so queues 4 deep at busy times

Plussat: Fantastic hotel, great facilities, breakfast was superb. Free shuttle to Valetta was a bonus. Hop on hop off bus directly outside

Plussat: Loved everything about this hotel. We had a wonderful stay with them. From the moment we arrived we felt very welcome. It was lovely to get up graded to the executive package which included fantastic breakfast an happy hour from 6 -9pm night that everything you can think of free of charge! It's well worth adding this to your room. The staff are excellent. Jeanine on the front desk was just lovely. Very helpful and always had a beautiful smile to go with it. Also thank you for the late check out! We will definitely be coming back. This is one of the nicest places I've stayed.

Plussat: Had a lovely stay at the resort. Rooms clean and tidy. Concierge and guest relations amazingly helpful. Only niggles we had were minor and involved housekeeping not always ‘stocking’ the room. Would go back and would recommend to friends.

Plussat: Kirkkaat vedet

Miinukset: Huono kyltitys liikenteessä

Plussat: Pools were clean, access to the sea from rocks was good. Some nice restaurants attached to the hotel. Great shuttle service to Valletta

Miinukset: The daily cleaning of the bedroom was irregular. Virtually everyday there was something missing, towels, bath mat, toilet paper, tissues, sheets. The room was very dated, needed a bloody good clean, dusty behind chairs and under tables, tiling to walls and floor needed a good scrub in the grout. Shower over bath (which is not 5*) is dated, there was no seal to the shower panel so water leaked over the floor. The breakfast in the main restaurant didn’t have the live egg station as stated, setting up of the tables was poor, always something missing, cups and saucers, teaspoons etc. The fried eggs were like rubber bullets every day, bacon dry and overcooked and the omelettes were rubbery. Two of the restaurants were closed completely, there’s nothing to say they are seasonal. The Oasis Bar seemed to open and closed when they fancied, as it’s the only outside bar if it was closed then you had to sit in the lobby, along with business men/women conducting meetings. Speed of service in both Oasis and lobby bars was very slow. Whilst we did have some heavy rain, thunderstorms and extremely windy for a couple of days. The outside areas were not swept clean very quickly after the weather cleared on each day with leaves and debris strewn over steps and paths. The pool towels were never available first thing in the morning, dirty towels not collected intermittently throughout the day, just a massive over flowing pile left outside the spa’s main entrance. Room service was very slow and it was obvious that the food came from different restaurants around the hotel rather than cooked in the main kitchen. This meant it was either dry, soggy or just warm. Overall, given that this is a 5* hotel, part of the Corinthian Group, which highlighted their London hotel in TV all based on service and excellence we were very disappointed.

Plussat: The room was a decent size room and clean, there was a nice pool area with a separate adults pool as well as 2 large family pools and access to the sea. The restaurants and pub shared by this hotel and it's sister hotel next door were pretty decent and accommodated all tastes.

Miinukset: The en suite bathroom was small and in need of refurbishment - applying ever thickening bands of silicone sealant around the bath and sink to hide the older seal doesn't really count. The breakfast room was too small for the size of the hotel which resulted in regular queuing. The food in the restaurants and the pool side snack bar was very expensive - burger & chips €20. The area nearby (Paceville) was a bit seedy with numerous "gentlemans' clubs".

Plussat: A great location with sea views and close to good restaurants in the immediate location. The hotel is spacious with many different areas, bars and restaurants. All of which served a good choice of food and drink and good value for the quality. The staff were very friendly and helpful. A very relaxing and enjoyable stay!

Miinukset: The bathroom shower pressure is very low and if you are used to a power shower you could be disappointed. The bathroom in general was a bit tired, albeit a very nice design. This was possibly due to a lack of extraction causing paint and the wooden door to wear.

Plussat: Loved the room and the breakfast . The bathroom was clean but the extractor fan didn’t work and doesn’t appear to have done so for some time as the mirror has started to flake . The location was fine and there were plenty of eating establishments nearby . Also liked the times of the “happy hour”

Plussat: Sijainti rauhallinen, huoneessamme merinäköala...

Miinukset: Huoneen avainkortit eivät toimineet :(

Plussat: The smart TV, but was rather small, should have been twice the size.

Miinukset: Needs refurbishment, was ok, but for the price I was a little disappointed.

Miinukset: Food menu was horrible and they tried to charge me for mini bar items upon check-out. I didn't even know there was a mini bar. .

Plussat: Food was excellent in the bar. The staff were very friendly and always very helpful. Pool and spa area were lovely and very relaxing. The edge pool was amazing how it over looked the ocean. The views from the hotel were spectacular. Rooms were exceptionally clean and very big perfect for relaxing.

Miinukset: Breakfast was overpriced. Drinks were a little pricey.

Plussat: Amazing hotel with everything you can whish in a high quality resort. Very good value for money.

Miinukset: Everything was perfect.

Plussat: Nice room, good size, great breakfast buffet, nice view of the sea, nice and quiet.

Miinukset: There aren't any good beaches nearby, the bus service near the hotel was erratic, we couldn't get a bus back to the stop near the hotel, the only option was to walk back. taxis were expensive.

Plussat: Hyvä sijainti lahden rannalla. Helppo tulla taksilla hotellille kun tilaa sen etukäteen hotellilta. Hyvä ja ystävällinen vastaanotto ja siistit huoneet. Siivous joka päivä. Aamiainen oli tukeva ja riittävä. Ehdottomasti kannattaa ottaa puolihoito, sillä se maksaa 19 euroa ja saada syödä italialaisessa ravintolassa, johon kuuluu alkupala, varsinainen ruoka ja jälkiruoka. Neljä vaihtuvaa listaa. Muutoin ruokailu muualla on Helsingin hintatasoa. Bussi nro 14 lähtee Vallettaan hotellin edestä ja hinta on vain 1 euro 50 senttiä. Allasalueet hyvät ja siistit. Mukava oli ottaa aurinkoa. Matkaliput voit itse printata mukaan. Wifi toimi hyvin koko ajan. Hotellin rannalta pääseen snorklaamaan.

Miinukset: ---

Plussat: Erittäin ystävällinen henkilökunta. Hyviä ravintoloita, oma ranta sekä uima-altaita. Ei hiekkarantaa. Kaunis näkymä merelle parvekkeelta.

Plussat: Syntymäpäiväyllätys Hotellin johtajalta oli oikein kiva.

Miinukset: Meteli aamuisin siivoojien siirrellessä huonekaluja muissa huoneissa. Joka aamu!

Plussat: Palvelu rennon kohteliasta, erinomainen aamupala, hotellikompleksin ravintolatarjonta erittäin kattava ja todella toimiva ilmastointi.

Plussat: Aamupala, maisema, sijainti

Miinukset: Suihkussa onneton paine

Miinukset: Avainkortti piti uudelleen ladata kahdesti respassa

Plussat: Breakfast was fine, staff were fine, good view.

Miinukset: The hotel was noisey and overpriced. The rooms were very basic.

Plussat: Kaunis alue, ruoka, palvelu, uima-allasalueella oli paljon aurinkotuoleja, yksi (pieni) allas vain aikuisille, hotellin pihalta pääsi mereen uimaan ja hotellin vieressä oli ranta. Bussin nro 14 bussipysäkki on hotellin edessä (aikatauhielua bussi ei noudattanut).

Miinukset: Hotellilta oli matkaa kaikkialle.

Plussat: A nice welcome gift of wine and romantic decorations for our special occasion. Location and views were great and the room large and comfortable.

Miinukset: Our room was below the breakfast restaurant and there is very little sound proofing so we were woken by staff and guests sliding chairs around on the hard floor upstairs from 7 or earlier right through the morning.

Plussat: Loved the view from the room and the location of the hotel.

Miinukset: Housekeeping was dragging furniture at 6.30am. Despite that the guys did a great job cleaning our room every day.

Plussat: Great views and lots of pools to relax around

Miinukset: Plenty of eating/drinking options Loads of pools Really nice rooms

Plussat: The location was very good, the staff was amazing! So so friendly. Our requests were immediately taken care of. I lost my apple EarPods the receptionist helped me try and find them. So kind of her to take time to help. They were found by the staff and returned to me the next day. Sandra (at the tour desk) made sure we were picked up by the driver after accidentally getting off at the wrong destination. She even called to make sure he had followed through. Malta was amazing. Thanks!!!

Miinukset: The room was a bit smelly, but we were told by a nice Australiaian man named Stuart that owns a store in Valletta that it has to do with the humidity in Malta. We bought great smelling wax soups that took care of that from his store.

Plussat: Aamiainen oli hyvä ja monipuolinen. Hotellin sijainti erinomainen. Henkilökunta oli ystävällistä. Hotellin siisteys erinomainen.

Miinukset: Roskien tyhjennys klo 7.00 herätti joka aamu liian aikaisin.

Plussat: The breakfast was lovely and we enjoyed the pool area.

Miinukset: The room was definitely not 4 star. We were put in a room with a carpet that smelt as soon as you opened the bedroom door even though I had booked a superior room. The staff didn't ask on check out if we enjoyed our stay which I think is essential for good customer service. There is renovation going on in the hotel so there was no bar as advertised and the lobby looks quite messy with paint etc because of this.

Plussat: Although no view, there were great restaurants nearby. Close to ROSS bus stop

Plussat: Lovely big room (Junior suite) with small balcony. Majority of staff were very friendly. Complimentary bottle of wine on our arrival was a nice touch. Comfortable beds, and good housekeeping staff kept room very clean. Wide selection at breakfast. Lovely rooftop pool with plenty beds.

Miinukset: There was a lot of building work going on around the hotel during our stay. Also, there appeared to be work being done on hotel itself. For our first few nights there was no bar open in the lobby, also, every time we were up at rooftop pool- the bar for refreshments there was also closed. We were woken at 07.45 one morning by VERY noisy work being done in the room directly below us, which continued the majority of the day. We had received no notification that the work would be taking place, nor an apology from staff when we asked about it. There was no fan/extractor in the bathrooms.

Plussat: Very good location with easy access to other cities and areas. Beautiful view from the rooftop pool.

Miinukset: Room in the photos looked much nicer than it actually was. It was definitely not value for money and what we expected to receive. In reality, it was average standard room with average design and comfort. Also breakfast was just average with terrible coffee, cold pancakes and standard selection of other food.

Plussat: Hotel was in a good location and really quiet! Staff were friendly and breakfast was really good.

Miinukset: The fitness centre left alot to be desired. Very small with no air con and very minimal training options. The bathroom didnt have alot of space for make up etc. As the bedroom didnt have a mirror over the table, and bad lighting meant we had to get ready in the bathroom but there wasnt alot of surface space.

Plussat: The location was great. Beds were super comfy and staff were helpful. Pool was nice and never too busy. Room was cleaned very through every day and was spacious.

Miinukset: The bar and lounge are was being done up. There was nowhere to relax in the evening. I was not aware of this before we went. I wouldn't recommend ordering a taxi at reception it cost me €20 whereas I played €10 when ordering from the app called bolt. But these aren't big complaints.

Miinukset: Hotel is very clean and staff very friendly.

Plussat: Very friendly and helpful staff. Everything worked perfectly in the room. Great location - very near St Julian's and Paceville but still away from the noise. Also good connections with most of the tourist attractions/places.

Plussat: Location and cleanliness

Miinukset: I didn't like that there was only one person in the building at all times, because she didn't speak English.

Plussat: Guest house is located on a quiet street but near public transportation and restaurants/bars in Paceville

Plussat: The cleaning lady was super friendly and did an amazing job!

Miinukset: Our toilet did not work, The toilet water valve was shut off so it must have been a known issue and no one ever advised us at check in. There was never any one around to tell of this issue as there's no receptionist so only made the cleaning lady aware, but her English was limited and don't know if she understood.

Plussat: The guesthouse is really lovely, it's shame that it's faulty at hospitality! At walking distance to Paceville. Clean room, the sheets had a wonderful perfume. Located in a residential area very peaceful. Close to bus stops. Nice breakfast, with large choice (it's still a 2 stars). The price is very cheap.

Miinukset: No hospitality at all. No check in, we found the keys in a envelope, nobody asked for documents. No check out, we just left the keys to the housekeeper. There is a wonderful bar but it's not possible to enjoy the service, we entered at 18.30 there was the owner inside (we saw her only in that occasion) having dinner and she rudely told us that the bar was closed and since she lives there she was just having dinner. No toilet paper in shared bathroom from evening till next morning. Nobody at reception to ask.

Plussat: - Most of the time , there was parking place around there. - Good location (close to St Julian "city center") - but nothing more :(

Miinukset: In chronological order: Staff: - the maid, or women who managed the house, she can't speak English, but very very can't!! But she tried to be kind. Room: - there wasn't water in the room when we arrived. Only some brown bubble. After when I asked it, she repair/do something. - two lamps has spent bulbs. - No Wifi in the room! (signal weak, password wrong...) - No hairdryer in the room, No shampoo, haircap etc in the bathroom. - first night, the curtain fallen down from the wall! Fortunately not to my daughter. I asked to repair it, but nothing has changed, maybe because the woman didn't understand it :( - air thin doors. Therefore if anybody move, wake up, use the toilet etc, anywhere in the near some room, you will hear it. Very noisy! Breakfast: - breakfast was very simple/poor! (one type of cheapest ham and a cheese. Cheapest yoghurt. One vegetable salad. Rewarmed frozen weak "butter". - There isn't any dinner option, despite of the booking option. The cheaf is sick... I think it is not so real statement. - Last day, there wasn't milk at breakfast! The coffee machine has broken down. Before last day, the milk was spoiled!

Miinukset: The beds were sou bad my back is still sore. the rail in CLOSET was so dirty that I could not put any of my stuff to closet. in Malta and only one person in this property speaks English.

Plussat: Nothing.

Miinukset: Property asked my credit card data twice and then took payment TWICE. Noticed it after my stay and wrote the property. They checked my credit card data (booking shows then someone access it). Nothing. Contacted booking.com support with proof that payment was taken twice. In the end property did not refund me, booking.com did since property was not gonna give solution for taking extra money. No apology. Nothing. And then you are there they pretend to me all nice and friendly. It's disgusting how people can do this. If you don't want to end up in same situation as me, book another place.

Plussat: The hosts/receptionists are very friendly and professional especially Mr. Yasser, which has always an open ear and helps you in every way possible if you need something. We went on our last day to the beach and got after that a room with a shower. The Accomondation is in the heart of st. juliens but still quiet. Additionaly the room was very clean, we had a big fridge and nice kitchen.

Plussat: Very convenient location bus cafes and supermarket close by .had

Miinukset: 1st Night in different Apartment not satisfied. No microwave or toaster or drier, shower old tiles looked stained few other issues but were moved and then happy.Apartments should meet the photos on the website! Management very obliging with our requests to rectify issues

Plussat: Great location, large apartment (penthouse) with terrace and great views. Close to supermarkets, restaurants and public transport.

Miinukset: Bed not the best, pillows ready for the bin. Shower cubicle small, anyone overweight will struggle to close the doors and still be able to move. Stayed for 5 nights and towels not changed (could have gone to reception but kept thinking they would just come and change them) No english channels on TV..

Plussat: Great location and spotlessly clean.

Plussat: Just need fresh towels and sheets!

Plussat: Perfect location, clean and modern room. Helpful staff. Private parking (but costs extra).

Miinukset: ---

Plussat: Public transport within 20 meters of apartment.

Miinukset: It didn't look like it was advertised on the Internet and we were originally given a room that was next door to extremely noisy building work ( until we complained and were moved). Still had lots of internal noise. The only option to pay deposit was by bank transfer which incurred an extra 40 euro. Was overall 'tired' and needed painting, linen was poor quality. Was supposed to be non smoking but the cleaner was smoking while cleaning the rooms and was spotted smoking in the elevator.

Plussat: Location was ok and staff very nice.

Miinukset: Our room wasn't clean at all. We found a cockroach in the room ! There was mold on the walls. It was very noisy at night, because of that it was very hard to fall asleep. This hostel needs to be renovated ! Everything seems old and dirty ! Definitely not recommended for people who looking for clean, quite and nice accomodation. It is only good for partys at night.

Plussat: Stayed here for 7 days, lone traveller. Upon arrival the receptionist was very helpful, showed me around and everything was very clean. Hostel was very easy to find. Location was brilliant - 2 min walk from all the clubs, also 4-5 strip clubs within 5 min walking radius!;) The cooking facilities were excellent, free food is offered and supermarkets are nearby and the showers/bathrooms always clean and never too busy

Miinukset: Location was great when you are going out - if you wanted a good night sleep for a night it was not possible, kebab show below blaring loud music until early hours - I fell asleep with earphones in almost every night Bed was sunken in middle of mattress which was comfy at first but got to me after a few nights sleep and was very annoying Other members coming in very late turning lights on / being noisy most nights but this is a hostel in a main area of clubs to expect that you won't be coming here for quiet night

Plussat: Good location. Next to clubs.

Miinukset: Staff lets you wait long time before checkin. Staff is mainly from South America temporarily working in hostel. They seems to regard it as a private party home. No place to sit almost in kitchen. Too loud music. A hostel I suppose has travellers, not long-stay people who act and behave as if they live there. Alarms from mobile phones structurally went loudly off in the dorm because the staff needed to work. Nomisea where the management was.

Plussat: Yöpaikka oli edullinen

Miinukset: Opastus apua en saanut, ja suihkut sottaisia aamulla.

Plussat: Price, friendly staff,good location in the center of St Julian.

Miinukset: Noisy, dirty bathroom in poor conditions, kitchen only opens at 8 am.

Plussat: Staff is amazing! Best experience ever!

Plussat: Pool, towels, bathrobe, big bed, balcony

Miinukset: The sink was clogged and water drained slowly.

Plussat: Erittäin mukava ja ystävällinen henkilökunta, hyvä palvelu. Hotelli oli hulppea ja viihtyisä. Erinomainen sijainti jos kaipaa kauppoja ja ravintoloita. Todella mukava sänky jossa oli ihana nukkua. Erittäin hyvä ja monipuolinen aamupala. Henkilökunta oli järjestänyt meille ihanan pikku yllätyksen; huoneeseen tuotiin viiniä ja suklaata ystävänpäivän kunniaksi.

Miinukset: Taulun kehyksien sisällä oleva kuva oli vinossa. Odotin huoneelta vähän enemmän, koska netissä luki Deluxe sviitti, mutta kuitenkin mukava ja siisti perus huone. Vastapäätä oli ilmeisesti joku siivouskomero josta kuului meteliä vähän liikaa aamulla.

Plussat: Breakfast was OK.

Miinukset: The hotel is old and you can notice that everytime. The rooms are semi-clean but the corridors are not clean at all. We were expecting significantly more from InterContinental and were strongly dissapointed therefore after two nights we changed the hotel. Additionally, the location is really poor.

Miinukset: the place is dated, room smelt of mould and didnt feel clean

Plussat: The staff were generally very nice and breakfast was a good standard

Miinukset: The room was dreadful, we requested a quiet room (from my understanding that meant away from the lifts and busy areas). We were given rooms at the furthest point of the hotel! We changed room twice because we were being given rooms with interconnecting doors to the neighbouring room. The receptionist said to me "why don't you put a towel across the bottom of the door"!! I reminded her how much we had paid for this luxury experience! The final room was very bad, the duty manager said this was an upgrade, they had removed the carpet in the whole room except for a strip around the bed. The flooring was hard plywood with a hard rough surface with no edging between the carpet and the hard surface. The room was tired and needed a full refit, the patio doors were broken, the balcony was dreadful and the bathroom was poor (broken tiles and dirty) The hotel location was not good, there is lots of building work and tower cranes and this hotel is just in the wrong area with lots of busy and "adult" bars. You are woken up in the morning at 7:00am as the building work starts! This is supposed to be a 5 star luxury hotel and for 4 days we paid just over £1000.00 and that does not represent the Intercontinental Brand, it was very very disappointing and will never go back.

Plussat: Sijainti ja vuoteet ihanat.

Miinukset: Mielestäni hotelli ei ollut 5tähden vaan korkeintaan 4tähden hotelli.

Plussat: The staff were great.

Miinukset: The switch their air conditioners off in teh night even when the temp is high citing the reason that they are getting ready for the winter months. Absurd.

Plussat: Lovely restaurants and bars, beach is too cramped. Lovely rooms and all in all a good deal. A lot of choice in terms of restaurants nearby and staff really friendly

Miinukset: No access to infinity pool, staff up there when we requested to go in looked down on us

Miinukset: Huoneet eivät ole viiden tähden tasoa.

Plussat: Location is great , great facilities , friendly staff , nice pool and changing room Gym is exceptional for a hotel

Miinukset: Only small things , seal on door of shower was broke didn’t report it so my own fault , few bits were a bit grubby but needs freshening up

Plussat: Ranta oli todella hyvä ja hotellissa oli ihana Carisma Spa jossa todella mukava sekä ammattitaitoinen henkilökunta

Plussat: We upgraded to suites, which gave us access to the Intercontinental Lounge and Sky Beach. Both were outstanding - in terms of facilities and customer service. The area is well served by public buses and taxis, so getting around is easy (and affordable).

Miinukset: Suites need to have the ability to be offered as a twin bedded option. Our children had to be accommodated on a king sized bed and a camp bed - if rooms were equipped with twin beds that can be made up separately or locked together, then the comfort of all guest could be catered to. Had we booked a family room or standard room, we could have secured this facility, but we did want the additional facilities attaching to a suite. The area behind the hotel is populated by bars and '' gentlemen's clubs'' and feels pretty seedy, with poor variety of eating options. That said, the hotel is so good that there is little need to stray far from it unless exploring, in which case Valetta/ Medina/ Gozo are great options.

Plussat: I think the entrance was average but it wasn't a 4 star accommodation at all.

Miinukset: It was definitely wear for tear and does need a bit more looking after.

Plussat: Staff were really helpful and accommodating

Plussat: Staff are absolutely lovely. Lovely hotel quite immaculate and an enjoyable stay.

Miinukset: Only have one gripe and that is the small green/blue cushions/pillows on the bed are extremely grotty and it's clear they have not been cleaned in a while.

Plussat: The roof top terrace and how helpful the staff were

Miinukset: Could be a little updated on the paint work side of things in the rooms

Plussat: Comfortable bed, nice toiletries and shower. Fridge in room. Quiet room. Roof top bar.

Miinukset: Balcony view over roof tops and building rubble. Very scruffy street. Pool was very dirty, peeling paint and green. Room needed refurb, patched ceiling, holes in the bottom of the curtains.

Plussat: Good location.

Miinukset: Staff was a bit lost (most of the staff were trainees training trainees). The staff was making an effort but clearly the client approach wasn't the best. Drinks real prices were higher than the prices mentioned in the drinks menu. The hotel should have assumed the mistake instead just informed that was an old menu. The check-out was unfriendly (we assume we were 20m past 11h but there was no need to pressure the clients).

Plussat: Staff were excellent. Cleaners fantastic.the hotel was spotless in a central location.

Miinukset: Outdoor pool was closed with no loungers.snackbar was also not open.advertised massages were not available due to no therapist onsite.

Plussat: Aamiainen runsas ja aamiaishuone miellyttävä. Henkilökunta aamiaisella ystävällistä ja avuliasta. Sijainti loistava, yöllä tosin paljon ihmisiä liikkeellä ja juhlimisen ääniä kuuluu. Uima-allasalue viihtyisä ja aurinkotuoleja oli tarpeeksi.

Miinukset: Ilmastointi aika vanhanaikainen ja kovaääninen.

Plussat: Sijainti tilat yleensä

Miinukset: Meluisa

Plussat: Loistava aamiainen, ystävällinen henkilökunta. Uimaranta lähellä. Leveä vuode.

Miinukset: Sijainti biletysalueella - kadulta kuului ääniä hyvinkin myöhään. Valitettavasti kattotaso, uima-allas ja ravintola olivat suljettu remontin takia koko ajan.

Plussat: Breakfast was good but here too, the staff just took room numbers or cleaned up. No greetings, no friendliness at all. Location is ok

Miinukset: Facilities promised in the booking was not delivered. Unapproachable staff and management who blames the guest and seeks confrontation rather than solutions Room cleaning happening at 3pm

Plussat: Loistava sijainti aivan meren rannalla ja kaikki olennaiset palvelut lähellä. Hienot maisemat parvekkeelta ja katon uima-altaalta. Siisti ja tilava huoneisto sekä suihku ja kylpyamme ,hyvä huonepalvelu. Kiva ravintola. Hyvä ja monipuolinen aamiainen. Ystävällinen henkilökunta. Kuljetukset kentältä ja sinne menivät sovitusti ajallaan.

Miinukset: Ei moitittavaa

Plussat: Breakfast was very good with a wide choice. A great lift.

Miinukset: Some staff were very friendly but others were a bit grumpy. Room was a bit jaded. The furniture was a bit utilitarian and scuffed.

Plussat: Stafff were friendly

Miinukset: Found a cockroach in my room.

Plussat: Tilava huone ja loistava aamiainen.

Plussat: Excellent food and plenty of variety - restaurant very comfortable with pleasant atmosphere. Nothing was too much trouble - everyone so friendly. Comfortable spacious room.

Miinukset: Shower at the poolside for entering indoor pool.

Plussat: Location. Air conditioning. The cleaning staff were the most friendliest in the hotel. The tourist adviser in the hotel, she was excellent.

Miinukset: The beds were the most uncomfortable that we have ever slept in. We couldn’t use the outdoor pool and lounge area as it was deemed to be out of season! TV didn’t work properly, every time we switched it off, we would need to call maintenance to come and reset it!

Plussat: Location

Miinukset: Lift, whole way, room door and sanitary facility was poor. Single bed was making so much noises. Entertainment facility was poor. I had suite book and let me tell you it was bad. I’ll rate 3 out of 10. View was good and location also. But the rest I don’t think sure I’ll approve as 4*.

Plussat: everything

Miinukset: nothing

Plussat: Siisti ja tilava huone, aamiaisella riittävästi valikoimaa

Miinukset: Allasalue katolla on mukava lisä mutta ruuhkainen

Plussat: Room was excellent, a a great view of the harbor from the balcony.

Miinukset: First morning I turned up at breakfast at 9.30 a.m. While the restaurant has a great many tables,, place was packed. Had to wait for a table and staff had a problem keeping up clearing tables. Quite an unpleasant experience with so many people. Rest of my stay I went down at 7.15 a.m. when hardly anybody there. Much better. Pool for some reason opens late at 10.00 a.m. and closed early at 6.00 p.m. I arrived at 10.15 a.m. and by 11.00 a.m. place packed and there must be 60+ loungers. Very loud music coming from the hotel over the road Pool is not very deep. So not really designed for swimming. There was a group of young guys in the pool at the edge drinking and smoking in the pool!!

Plussat: The staff we're really nice and helpful. The room was clean and spacious and designed with extreme care to details.

Plussat: Bed very comfortable and house keeping excellent. Breakfast has a good selection for all tastes and very well presented. Pool area is perfect for a chill out day. Our room was on the 7th floor and therefore quiet. Overall a very good centrally located hotel.

Miinukset: Rooms due to the decor and location were a bit on the dark side.

Plussat: Hiljainen huone. Upea näköala.

Miinukset: Sijainti yöelämää täynnä olevalla alueella. Mutta äänieristys oli kunnollinen.

Plussat: Staff where friendly Roof top pool is good but as hotel is split into 2. It was a chore going down a lift then along corridor, passing reception and into shopping mall then into another lift to pool area on 11th floor. Resturant same but on 4th floor of other building.

Miinukset: Sent from Yahoo Mail on Android Where do we start.  Traveled to this hotel for 1 wk holiday. From 10th - 17th Oct 2019 with my husband and x2 children.  The area and noise level surrounding the hotel is dreadful. Busy road with constant horn beeping late into the night and early hours. Not to mention the ceedy bars and music going on until 6am. Yes we were grateful for the hotel gift of ear plugs on arrival to our room.  The accommodation was very poor and required urgent attention. Cracked glass balcony, tiles loose on floor, bathroom flooding due to poor showing facilities. Terrible & smelly drainage. No we would not visit again & stay in this hotel. However, made the most of it but have come home feeling very tired. Not recommending anyone to book room 602. From a families point of view this hotel is not suitable as surrounding area feels unsafe after dark. Pictures can be made available on request. 

Plussat: Respan henkilökunta todella ystävällistä. Kattotasanteen allasalue on upea.

Miinukset: Lähiseudun anniskelupaikkojen melu häiritsee yöunta. Korvatulpat välttämättömät. Aamupala riittävä mutta ei vaihtunut viikon aikana.

Plussat: For the price I paid, our room was extremely large and well located. Europe is notorious for their small hotel rooms, but ours had two bedrooms (with two twin size beds in each), a small kitchenette, a small sitting/table area, and a balcony. We had a room with a view of Bay Street shopping and it was quite the view at night for people watching. One of the bedrooms had a floor to ceiling window that I loved as it brought in a lot of natural lighting. The bathrooms have the standard complementary toiletries (shampoo, soap, etc) as well as unique options such as a sanitary bag, shaving kits, shoe shine, and shower cap. I thought this was a nice touch because some of these things can be very useful. Reception can schedule tourist trips for you. We got in at 11 pm on a Friday, went down to reception at 8:20 am Saturday, and were able to purchase tickets to the blue lagoon with the shuttle picking us up from the hotel at 9:15! It was nice that although last minute, the hotel was able to fit us in.

Miinukset: The biggest downside to this hotel is the unreal amount they charge for wifi. It is 2017, most hotels offer free wifi, if not a discounted rate for a single device or something. We were also not informed about the wifi or the process upon check in, so when trying to connect it was quite the surprise. You can pay daily for one device with an additional charge per additional device connected to the wifi. The website did not explain this clearly, so upon check out the price I had to pay was shocking. Not to mention the TERRIBLE connection it provided. If you have data and would like your phone to run at a normal speed, be smart and don't waste money on the wifi. All around bad experience with the wifi. As we were waiting for our cab back to the airport, another group checking out was also shocked about the balance due for their internet usage and I heard reception explaining the process again. This could be avoided by informing customers upon check in or offering free wifi like most 21st century hotels. But I see both of those options being "bad for business" and not likely to happen.

Plussat: Almost everything

Miinukset: No iron or hairdryer

Miinukset: Hotellin ulkopuolinen yöelämä häiritsi toisinaan nukkumista.

Plussat: Bussilla helppo tulla ja mennä. Lähellä paljon ruokavaitoehtoja ja hotelli on kauppakeskusessan, joten kauppoja / kahviloita löytyy.. Aamupala oli hyvä.

Miinukset: Siinä rauhallinen hotelli sisältä päin, mutta ulkoa kuuluu ravintoloiden musiikki kello 2:00 asti ja muu ulkopuolinen melu. Esim. Ihmisten huutelu. Myös yhtenä yönä hotellin palohälyytys kello 1:30 yöllä, joka johtui henkilön pesuhuoneen kuumasta vedestä. Sattuma osuma meille