St. Julian’s hotellia

Plussat: Aamiainen oli maukas. Ravintola The Elephant erinomainen. Puutarha ja allasympäristö mukava ja rauhallinen. Vuodenaika liian kylmä oleskeluun (jonka tiesimme, koska Malta on tuttu).

Plussat: We were in the executive lounge which was fantastic. The range is more limited but it was still everything we needed and more

Miinukset: Nothing

Plussat: Siisteys, palvelut, ruoka ja wifi.

Plussat: Very clean rooms Friendly staff

Plussat: Everything was superb.

Miinukset: Our only complaint would be that the towels had some tattered edges. Not a huge deal but you kind of expect better from a hotel of this caliber.

Plussat: Almost everything! Our stay was perfect (except one small incident), and very reasonable for the quality of the hotel and services. Our room was spacious, clean, with a nice view of the marina. Overall I would highly recommend.

Miinukset: In the Quarterdeck bar, we were very unhappy with one incident. We looked at the specialty gin menu, and decided to order one each. We put the menu down, then the waitress came over and took our order. When we went to pay, we were charged a much higher rate. When I complained, I was told that unless the customer specifically says they are ordering from the special gin menu, they are charged the usual rate for a double gin with a tonic mixer. This adds up to be much more expensive. I asked about the ingredients, and the amounts of gin and tonic are identical. The only difference is the glass it's served in and the garnish. There was no offer to change the price, although I was asked if there was anything else we wanted. This is very, very bad practice. It's clear the staff are told to ring in the order this way unless instructed specifically otherwise. A poor way to make a few more euros, in an otherwise exceptional hotel where staff go out of their way to please. I'm not sure why any customer would choose to pay more for the same drink, so why not just charge the lower price, or at least ask the customer for clarification?

Plussat: Best stuff ever

Miinukset: It is cold in the room during winter time. Conditioner helped, but anyway in the daytime still cold inside.

Miinukset: Kämppis oli täys juoppoapina.

Plussat: Cheap, clean, comfortable, decent breakfast, convenient, extremely helpful staff sp Pauline.

Miinukset: Slightly loud at night time

Plussat: Free breakfast, interesting location, relatively clean, friendly staff, good value

Miinukset: No soap/shampoo in showers, people were generally loud. Other residents kept room unreasonably hot (they practically lived there and were rather inconsiderate.)

Plussat: Good place to stay. Don't forget to take plug adapter with you and padlock. Overwise it's possible to buy them at reception. Comfortable bed. In my room was bathroom with shower (for 6 people). Simple breakfast. Friendly stuff. Big common spaces. Kitchen. Well located.

Miinukset: It was very cold during the night. But I could have second blanket with no problem.

Plussat: It was my first that i book a hostel and it was really amazing.

Plussat: The staff is top! Friendly and also very helpful. Ask them for tips, info... The swimming pool area is super cool.

Miinukset: The underground rooms are very humid. They told us many houses are like that in Malta. Bear in mind in winter time it is cold.

Plussat: My first time solo traveling and the staff went above an beyond - so helpful, friendly and welcoming. Everyone is greeted with a smile! The atmosphere is completely unique which makes this hostel feel like a home.

Miinukset: Meren uimapaikat voisi uusia,portaat,kivet yms.

Plussat: Location, good breakfast.

Miinukset: In the SPA area, some of saunas didn’t work, the water from the indoor pool was to cold. The hotel maids were making noise when cleaning the rooms, no matter how early or late it was.

Plussat: Kivat altaat ja hotellialue

Miinukset: Aamiainen olisi voinut olla monipuolisempi.

Plussat: Breakfast

Miinukset: Eating there was expensive

Plussat: Receptionists were super friendly! Terrace restaurant superb chefs and service! Super Clean rooms and we will definitely be back!

Plussat: breakfast

Miinukset: no smoking area

Plussat: Loistava aamiainen, tilava siisti parvekehuone, upea merinäköala, leveät hyvät sängyt

Miinukset: Klubilla tarjottavat viinit olivat heikot.

Miinukset: The hotel is excellent for its value. It has a nice view towards the beach, and a nice roof terrace. The breakfast can be improved, especially it gets boring after 3,4 days of stay. The hotel is located in a very loud (all night party) area of St Julian. Of course this has been known ahead of time, however probably all the hotels in the surrounding will need to "work" some more to attract tourists that are interested in vacation, and not just partying.

Plussat: The location was excelent, the Access in the pool at intercontinental was a nice touch and the bed was very good.

Miinukset: It missed some things. The shower was poorly designed (you water the whole bathroom) and the view was bad (inner concrete courtyard)

Plussat: First of all I want to thank you Roberto ,after I had a bad experience with AX Suncrest hotel ( professional guy) and second Holiday Inn for services ( clean room, good breakfast ).

Plussat: Toimivuus

Miinukset: Sijainti

Plussat: Outstanding hotel with a lovely breakfast.

Plussat: Rooms are splendid, well relaxed and loved that we could use the indoor pool.

Miinukset: Rooms too hot in the winter, even though the central heating was off.

Plussat: Great location. Great breakfast. Very comfortable bed.

Miinukset: I wish the windows were more soundproof

Plussat: Location, service, gym

Miinukset: the floor interfered with the free movement of the door, the 2nd floor heard the noise of parties, wallpapers require updating

Plussat: Hyvä aamiainen. Siisti huone. Erittäin mukava palvelu. Hyvä sijainti.

Miinukset: Vieressä rakennustyömaa häiritsi jonkin verran päivällä. Hotellin ravintola oli hieman pettymys hehkutuksen jälkeen.

Plussat: Olin nii kännis et ei kerinny aamiaiselle..kuulemma hyvä ja monipuolinen

Plussat: 5 star location nice treatment of personel

Miinukset: 3 star breakfast 4 star room but bad quality, 1st room couldn't close door to terass got upgrade to best room, was good, but frame of door suddenly collapsed 1 star reception quality, paid in cash and received additional invoice day after checkout

Plussat: Everything

Miinukset: No mirror by the plug

Plussat: Warm friendly welcome, excellent standards all round and exceptional value for money.

Miinukset: The view from our room 608.. a wall and derelict area. I think when the hotel is quiet they should offer one of the better view rooms complimentary.

Plussat: Very clean and modern hotel with wonderfully pleasant staff right on the sea front near bars and restaurants. Breakfast was quality with hot food and continental type foods available. Happy hour between 6 and 8pm

Miinukset: Can’t fault it.

Plussat: New Year's Eve at Zest restaurant was nice.

Miinukset: No towel hangers in the bathroom.

Plussat: Very noisy place, impossible to sleep.

Plussat: The room, just amazing!

Miinukset: The water of the shower was not very hot, it was just a bit warm. This happen in the evening, but then in the morning the water was ok. The internet was a bit slowly, but maybe even because we were in the evening of 31 December. I came without car, but i heard that they don't have parking. I think only this were the issues, the rest was perfect.

Plussat: The comfort, and the rooms!

Miinukset: Location! We were located on the 7th floor and still heard the loud music and noise from paceville! Don’t recommend staying on lower floors!

Plussat: Everything about the property from checking in, first entering the room, until departure. One of the best hotels I have stayed in, I didn’t want to leave. The room was cosy, everything was clean and professional. The bathroom was spotless, as well as equipped well. The best thing about the hotel is the bed. I haven’t slept like this for a long long time, I felt well rested and refreshed, room service and converge were also amazing. Shout out to Danail and Pallavi from from desk!

Miinukset: However, one small downside is the bars and clubs are right outside, so if you have sensitive hearing or are a light sleeper I wouldn’t recommend. For me it wasn’t a problem as I’m used to noises all night as I’m from London.

Plussat: Everything. Can’t complain. Perfect. Best hotel I’ve ever stayed in

Miinukset: Nothing

Plussat: Style and commodities

Miinukset: Too much noise from outside.

Miinukset: I asked for a bed on bottom, reception said it is all booked for tomorrow, although there were some available in my room. I said I have arrived earlier than those arriving tomorrow, so it is fair if you give one to me. He denied. The day after, no one showed up, went to the reception, there was another guy, who was surprised with my story with the other guy and kind of did not believe it. He changed my bed eventually, but the point was one of them lied and one indirectly called me a lier. Also, the bathroom does not have hot water, so you have to wash your face with cold water in the morning.

Plussat: I was visiting Malta alone and met very openminded and delightful people there. Staff was friendly and helped in any situation needed, especially Chorche, with whom I also exchenged contacts for future visits in Malta. The Hostels location is very good, the best I could say, very close to bus station, shops, cafes, bars, beach side. There was bar in hostel and very nice terrace. Also the accommodation was good and showers clean and there you even had soup and shower gel.

Plussat: Special thanks to Bryan and his big smile to warm up the reception!! xx

Plussat: Starting from check in process to check out, everything was perfect. Ryan even help with the places to visit, how to visit and which shouldn't be missed. The location is amazing too. Just a few steps to the bus stop.

Miinukset: Thought the room was air-conditioned, I wasn't able to open the window to get some fresh air flow into the room.

Plussat: The rooftop is pretty cool - you can see all over the city from it - They also did a free meal one night which was good - they should do more things like this as it's potentially a good way to meet new people. They had a new member of staff starting work there and she was really nice.

Miinukset: The biggest thing I didn't like was the guests staying at the hostel. Most were 20 something's that cared only about themselves. I have never stayed in a hostel where the guests were so self absorbed - when they walked into the room they thought nothing of letting the door slam shut multiple times and waking everyone up - they thought nothing of turning on the lights in the middle of the night or having loud conversations in the room while others slept. I also think one guy in the room was a very long term guest who lived in the hostel full time. There are privacy curtains but they do not block out all of the light when someone turns on the lights. Also it was the middle of winter and many people said they turn on the air conditioning in the middle of the night when it's already cold in the rooms. The hostel markets itself as a party hostel - so this attracts a certain kind of person - there was no major parties happening in the hostel when I was there but I guess the young guests are the partying kind and think about enjoying themselves more then if they are disturbing others. Perhaps if the Hostel put up signs saying "Don't slam the doors" and also adjusted the device on top of the doors to stop them slamming shut it would help. Although the Hostel was in one of the better parts of st Julian to stay for being close to bars and places to eat - I do not recommend staying in St Julian to begin with - the place is one huge building site as you can see from the included photo. Note there was no noise from the building work whilst I was there. But I honestly do not recommend Malta - it was so expensive - everything in the shops was 2 to 3 times more expensive than the rest of Europe.

Plussat: The art on the walls was great The rooftop and the bar were very cozy The beds had so much privacy

Miinukset: The toilets and the showers needed a bit of maintenance Enhance lightening in the room

Plussat: The staff were very friendly and helpful

Plussat: Nice and clean room. Fresh towels every day. Kind staff.

Miinukset: The breakfast buffet was pretty large, but the quality was a bit low. Nice stay overall anyway.

Plussat: Breakfast for English people

Miinukset: Not European breakfast ( few croissant) The daily cleaning of the room

Miinukset: Noisy ventilation even when AC is completely off and windows is not really sound proof as stated in the rooms description.

Plussat: The value for money was great. It was very clean and beds were very comfortable.

Miinukset: The lift. So slow.

Plussat: Good location. Staff were amazing - all very friendly and helpful. Room was spacious and clean.

Miinukset: The floors were incredibly cold (we were staying in January). Otherwise, everything was good.

Plussat: Everything. The location is perfect The breakfast The staff

Plussat: Everything

Miinukset: The staff treaded us really well, they were friendly and made us fell welcomed. We received a bigger room with balcony even if we booked a small one. The breakfast was very tasty. The location is perfect.

Plussat: Great hostel, friendly staff, calm atmosphere. I will visit it again.

Plussat: Great chill area,inside and out

Miinukset: Bit too close to the busy highway ☹️

Plussat: A fantastic place like no other, cosy, welcoming and with a great atmosphere. I fell in love with the garden and interior design.

Plussat: I stayed in a 6 bed room the Plaza. This hostel is very good for socialising. You will definetely meet a lot new friend. In this aspect I would give maximum points. Nice vibe, relaxed atmosfere. Welcoming and approachable staff. Nice common spaces: living room plus spacious garden. Equiped kitchen with free coffee and tea. Sizable bathroom. Room itself very average, dimly lit. Large lockers in the room. Tidy and clean to a decent standard. I am giving zero stars for comfort and value. I chose this hostel instead of a different, cheaper one, which had problems with bed bugs, too frequently for my liking but it turned out that at Boho Hostel I had a very unpleasant suprise. I was bitten so badly. Acctually that was the worst experience of this type in my life and I strongly believe that these were bed bugs. I had more than 50 bites and they were in identical paterns: close to each other and in line. The bites were only on exposed skin: on the neck, forearms and legs. I was sleeping in a tshirt (unlike mosquitoes bed bugs cannot bite through fabric). All the bites happend at night when I was sleeping and I didn't see a single mosquitoe in the room. I am uploading pictures so you can make your own judgement. That was not a pleasnt stay and cannot recomend this place. I hope they will sort this problem asap because in other aspects the place was good.

Plussat: Very friendly Atmosphäre. Guests and workers were very pleased.

Miinukset: Was a little bit cold...

Plussat: Garden and common area was really great! Staff was very friendly.

Miinukset: Everything perfect. Stayed in winter, so room was a bit cold since there was no heater.

Plussat: Sijainti, ranta, executive lounge

Miinukset: Palveluilme, palvelut rannalla

Plussat: Staff were fabulous.

Miinukset: Our Toilet broke down three times during our stay. Bathroom in need of some refreshing

Plussat: Quiet and cosy room. A lot of open space for relaxation and sunbathing. Hotel staff very help and friendly. In particular the front desk lady manager who was caring, prompt and very helpful in finding a doctor for my wife. Quality of food is very good in breakfast. Choice of different restaurants in the hotel offers a wide range of cuisines at reasonable price.

Miinukset: Nothing I dislike.

Plussat: Kirkkaat vedet

Miinukset: Huono kyltitys liikenteessä

Plussat: Staff all very helpful and good humoured. Breakfast v good too

Miinukset: Rather run down bedroom and bathroom. Gym kind of in a corridoor, indoor pool v small. Maybe all fine if in summer but not great in winter if you need to spend time indoors

Plussat: Loved the stay and the staff. Will definitely come back.

Miinukset: I thought the bathrooms were a little small.

Plussat: Nice location

Miinukset: Shower water pressure was very low. The bathroom, specifically the shower, for an Exec Room didn’t measure up the the level that I would have expected.

Plussat: Staff friendly and very accommodating to requests. Felt very safe for children

Miinukset: Food option for children in evening was very limited during the week. The weekend had a kids corner which was much better

Plussat: Great place to stay as so close to the bay, beach, bars, beautiful restaurants which were all top notch then just a short taxi ride to Valletta - perfect!

Plussat: The rooms are spacious. The breakfast is ok

Miinukset: It’s pretty old and needs refurbishment.

Plussat: View was good, clean, spacious, thank you

Plussat: Sijainti rauhallinen, huoneessamme merinäköala...

Miinukset: Huoneen avainkortit eivät toimineet :(

Miinukset: Food menu was horrible and they tried to charge me for mini bar items upon check-out. I didn't even know there was a mini bar. .

Plussat: The Staff were excellent

Miinukset: Nothing

Plussat: All Stuff is very nice

Miinukset: Indoor pool was 5 min by walking. We was with baby 2 years so imagine on this cold water you must to go all the time In -out .Just crazy . If we know there is NO WAY we stayed in this hotel. 700€ for 4 night you can found much BETTER hotel.

Plussat: Hyvä sijainti lahden rannalla. Helppo tulla taksilla hotellille kun tilaa sen etukäteen hotellilta. Hyvä ja ystävällinen vastaanotto ja siistit huoneet. Siivous joka päivä. Aamiainen oli tukeva ja riittävä. Ehdottomasti kannattaa ottaa puolihoito, sillä se maksaa 19 euroa ja saada syödä italialaisessa ravintolassa, johon kuuluu alkupala, varsinainen ruoka ja jälkiruoka. Neljä vaihtuvaa listaa. Muutoin ruokailu muualla on Helsingin hintatasoa. Bussi nro 14 lähtee Vallettaan hotellin edestä ja hinta on vain 1 euro 50 senttiä. Allasalueet hyvät ja siistit. Mukava oli ottaa aurinkoa. Matkaliput voit itse printata mukaan. Wifi toimi hyvin koko ajan. Hotellin rannalta pääseen snorklaamaan.

Miinukset: ---

Plussat: The service was excellent, allowing us an early check in. Enjoyed the pool, sauna spa facility.

Plussat: Local bus stop and hop on hop off bus outside hotel. Some very good restaurants beside hotel, and local music bars. Small main street with casino and night clubs within walking distance. Main town 10/15 minutes by taxi(€10)

Plussat: Staff were polite, helpful and attentive. Hotel was clean, good location with plenty of restaurants around

Miinukset: In the pictures for the Marina hotel it shows pictures of the indoor pool and gym which is slightly deceptive as these amenities are associated with the 5* sister hotel next door

Plussat: Friendly, helpful staff. Hotel is clean, comfortable and in a good position overlooking bay, next to bus stop that takes you direct to Valletta for €1.50. Walking distance to local bars, restaurants and shopping centre. Overall a good base to explore Malta.

Miinukset: Parts of the room could do with a fix up. Large cracks in the walls of the balcony and the bathroom could be updated.

Plussat: Location and room service

Miinukset: Pros: Location is great. Walking distance from Paceville, easy transport links to other parts of Malta. Staff were very friendly and nice. They seemed to genuinely want to help guests. Little things like providing a hairband with the shower cap made life easier. We were pleasantly surprised by the room service offering. For example, we had pizza, ravioli and chicken nuggets and they were all delicious. Cons: Cleaniness and general slowness. We had to refuse the first room we were offered because it was dirty for example hair strands everywhere on the bed, floor and bathroom. The second room we were offered was slightly better but still had hair strands on the floor and bed. We were so hungry and tired by this time that we just asked for the room to be cleaned while we went to get dinner. The receptionist was trying to help but everything took so long that in the end it took us a couple of hours to finally get into our room. Lack of attention to detail. Our bedlinen had holes on it. You might consider this to be not a big deal but we found this to be quite off-putting in a hotel room. Breakfast. We were offered free breakfast for one morning for the trouble we had during checking. Bearing in mind the buffet breakfast per person can cost between €10 - €15 per person we were really disappointed by the quality of the offering. Vegetarian options are lacking.

Plussat: Supervisor came to check on online complaint regarding issues in bathroom.

Miinukset: Windows were not clean. On weekends noise coming from the other side of the bay. Air freshener in room.

Plussat: Breakfast was great and the beds really comfy.

Miinukset: Check out too lengthy, too many papers to sign. Make it simple and reduce paper.

Plussat: parveke joka pyyntöni mukaan oli varattu tupakointia varten. Huone oli hiljainen. Aamupala oli todella monipuolinen ja kattava. Henkilökunta erittäin ystävällistä. Tupakoonti mahdollisuus aamupala alueen parvekkeella. Kaunis maisema. Meren läheisyys. lämpö.

Miinukset: uima-allas ei ollut samassa rakennuksessa. ulkoaltaat ei ollut lämmitetty, vaikka kuvauksen ja mukavuuksien luettelon mukaan piti olla! Yleensä hintataso aika korkea.

Plussat: Kaunis alue, ruoka, palvelu, uima-allasalueella oli paljon aurinkotuoleja, yksi (pieni) allas vain aikuisille, hotellin pihalta pääsi mereen uimaan ja hotellin vieressä oli ranta. Bussin nro 14 bussipysäkki on hotellin edessä (aikatauhielua bussi ei noudattanut).

Miinukset: Hotellilta oli matkaa kaikkialle.

Plussat: Sijainti ja aamiainen oli hyvä.Vastaanottoaula oli uusittu.Viereisen hotellin kuntosali oli tosi hyvä.

Miinukset: Hotelli ei minun mielestä missään tapauksessa ole 4* hotelli huoneiden osalta.Ehkä joskus 20 vuotta sitten on ollut.Meillä oli superiorhuone merinäköalalla.Kuluneisuus näkyi vähän joka puolella hotellia.Receptionissa työskenteli monta harjoittelijaa,joka osaltaan hidasti asiointia.Myös receptionin henkilökunnan käytös oli alle perustason.

Plussat: Amazing and very friendlly staff. Spacious, clean apartment with everything needed in it. Location was very close to party area and local transport.

Miinukset: Beds were very uncomfortable. Hairdryer was overheating at times, so stopped working shortly after switching on (but after a while worked again.. for a short period). Also the tumble dryer was in the bathroom, but you have to pay extra to use it, which was weird.

Plussat: I like how it is very central in St Julian's, there are a variety of food-establishments near the apartments, one has a wide variety of shops to choose from. I also appreciated how when we had a small difficulty with regards to finding something in the apartment, the receptionists were quick to help us.

Miinukset: We honestly loved every part of our stay, we don't have any complaints.

Plussat: good location,good staff, excellent balcony area. nice clean appartment

Miinukset: Kitchen could have done with a microwave and toaster. Bathroom size and design extremely disappointing in this apartment.

Plussat: The receptionist and team were very friendy and helpful. The apartment was generally clean and had good facilities with the kitchen, washer and dryer. Lift was available for the 3rd floor especially with lugguage. Close to shops.

Miinukset: The air conditioning system seemed to allow the mosquitoes to come into the room and bite us during the night. The second extra fridge was a bit noisey but this was fine.

Plussat: Location. Many and restaurants and easy to access anywhere. Every Staff are so kindness.

Miinukset: Noisy caused by nightclub is around there.

Plussat: Public transport within 20 meters of apartment.

Miinukset: It didn't look like it was advertised on the Internet and we were originally given a room that was next door to extremely noisy building work ( until we complained and were moved). Still had lots of internal noise. The only option to pay deposit was by bank transfer which incurred an extra 40 euro. Was overall 'tired' and needed painting, linen was poor quality. Was supposed to be non smoking but the cleaner was smoking while cleaning the rooms and was spotted smoking in the elevator.

Miinukset: Not enough pool. DIdn't like the area it was located near.

Plussat: Dinning facilities and hotel ambient layout interior

Miinukset: Location

Plussat: Erittäin mukava ja ystävällinen henkilökunta, hyvä palvelu. Hotelli oli hulppea ja viihtyisä. Erinomainen sijainti jos kaipaa kauppoja ja ravintoloita. Todella mukava sänky jossa oli ihana nukkua. Erittäin hyvä ja monipuolinen aamupala. Henkilökunta oli järjestänyt meille ihanan pikku yllätyksen; huoneeseen tuotiin viiniä ja suklaata ystävänpäivän kunniaksi.

Miinukset: Taulun kehyksien sisällä oleva kuva oli vinossa. Odotin huoneelta vähän enemmän, koska netissä luki Deluxe sviitti, mutta kuitenkin mukava ja siisti perus huone. Vastapäätä oli ilmeisesti joku siivouskomero josta kuului meteliä vähän liikaa aamulla.

Plussat: Sijainti ja vuoteet ihanat.

Miinukset: Mielestäni hotelli ei ollut 5tähden vaan korkeintaan 4tähden hotelli.

Miinukset: Huoneet eivät ole viiden tähden tasoa.

Plussat: Staff were nice.

Miinukset: The hotel is dated and the location is a bit too close to the party scene of St Julians....

Plussat: Ranta oli todella hyvä ja hotellissa oli ihana Carisma Spa jossa todella mukava sekä ammattitaitoinen henkilökunta

Miinukset: Perfect little January break , breakfast was fabulous, clean and comfortable rooms and staff were lovely

Plussat: Comfortable hotel well located close to everything: bus stop, shops, bars and restaurants. Varied and tasty breakfast served in a cosy place. Very kind staff ready to help you any time you need. All in all a pleasant stay at Argento Hotel.

Miinukset: Some pieces of furniture need replacement seeming worn out.

Plussat: Extremely friendly and helpful staff - always ready to support. The hotel was clean and well run with a great breakfast, comfy beds and coffee/tea making facilities in the room. The bathroom was good with a large shower.

Miinukset: Noise insulation was not always optimal and the room.

Plussat: The breakfast was amazing, 85% of the staff was very nice, there was one lady at the front desk, who wasn't nice at all. Very good location, the bus stop is in the end of the street (Valletta seems close, but it's cca 40 minutes way with bus). Many restaurants, bars, supermarkets near.

Miinukset: The room was small. It looks like bigger in the photos. It is laminated flooring also in the bathroom, and it went soggy after every shower, because the mistakes of the lining. There was leaking water also around the lavatory. First night was very noisy, I couldn't find out, where came the noises from. However, there was a gap all around the door. The bed was to soft for my friend. A very good photographer must have taken the pictures, when the hotel was brand new. The street is not very nice, there are building sites, and it's quite dirty. (Was also not nice the view from our window.)

Plussat: The breakfast is great and location is definitely a plus!

Miinukset: The hot water is not 24 hours.. once the tank is empty, we had to wait for 30 min for the tank get refilled to use hot water again The lady in the reception was not very nice but I don’t know her name The wifi connection is not very good There is no vent in the bathroom

Plussat: The location was good and quiet. The rooms were quite big and breakfast staff accommodating.

Miinukset: Reception was not helpful. First on check-in, some confusion about the booking rate being inclusive or exclusive of tax. My booking said inclusive but the hotel wanted to charge it separately - CASH ONLY. The lifts are OLD (slow and small). Beds are also old and a little sagging in the middle.

Plussat: Aamiainen oli hyvä ja monipuolinen. Hotellin sijainti erinomainen. Henkilökunta oli ystävällistä. Hotellin siisteys erinomainen.

Miinukset: Roskien tyhjennys klo 7.00 herätti joka aamu liian aikaisin.

Plussat: The location of the hotel was excellent. Heart of St Julians with plenty of restaurants, the party strip nearby, the bay and other facilities. The staff of the hotel - especially the restaurant was truly excellent. The cleanliness of the room was spotless every time. The staff always asked us whether everything in the room was ok. We enjoyed the balcony to sit out and take in some fresh air. Our suite room had a coffee machine and a safe which was great. Fresh bathrobes and slippers with plenty of extras such as a toothbrush/paste and regular top up on hotel toiletries. The breakfast had a good selection with a live bar for fresh eggs. The room was fairly quiet with minimal disturbances. The hotel had a good lounge area near the front desk and access to a computer. There is an outdoor swimming pool on the top floor - which we did not use as it was winter. There is free on-street parking outside the hotel which we used outside the restricted times. The hotel also offers private parking for a charge. The staff was excellent at accommodating our needs even at late night - like the use of a bottle opener.

Miinukset: The heating of the room cannot be adjusted. Every day of our stay was very hot. We did raise this with the reception staff but was explained that, as it was winter this could not be adjusted. We just opened our balcony to let some fresh air and turned off the A/C. The sofa in our suite needs a clean. Especially the cover needs a wash. There were many bite marks on our legs, possibly caused by the sofa after we sat on it. We only found this out on our last couple of days' stay. We had to pay for bottled water which we found odd for a suite price. The lighting in the room was not great with only three lamps and one main light. The room was often very dark during the evenings. The TV quality was not great and not a lot of English channels there is however free WiFi to watch Netflix on your laptop. The decor in the room is questionable - especially the wallpaper but it did match with the overall decor of the room. The toilet seat of our room needs replacing as it rarely stayed up - troublesome if you are a man! The breakfast can get boring if you are staying for more than 5 nights.

Plussat: Guest house is located on a quiet street but near public transportation and restaurants/bars in Paceville

Plussat: Loved the people, took time to talk and help out where possible

Miinukset: Bed a little uncomfortable

Plussat: It was very average. Sean and his brother seemed very pleasant and helpful, but our room was small with a broken shower which admittedly they mended. Breakfast was abundant but poor quality food. No reception and the place gave the impression of being deserted. On return one evening the place was in darkness.

Miinukset: It was very difficult to contact the hotel - nobody answered the phone. Towards the end of our stay Sean grima who is the owner's son,said that they could not accept our credit card which had been guaranteed by booking com and booking net (We had to give all our details) so we were forced to pay cash. We were not happy about the situation. On our return we checked ourPP debit card and discovered that 300 euros had been paid on Oct 3 to ART ResidenceOU Tallinn EEN 671665. That is the sum we had to pay the guesthouse. We were in Sorrrento on that date. Sean had assured my husband that he had not taken any money before our arrival . We are senior citizens , and our holiday from oct28-nov1 (4 nights) has become a nightmare. Sean has been advised and promised that the money will be refunded. He also promised to ring me on Sat nov9 but he hasn't. We tried to ring both hotel and Sean's mobile number and as usual no reply. As I have read the review from the Finnish lady who stayed a little earlier this year who suffered the same treatment I think it Is important that you are informed. I intend to take this further.

Plussat: The accommodation it is in a good place, close to party places but quiet. The bus station almost in the front of the accommodation

Miinukset: When we arrive at the reception it was nobody (3pm), try to contact via phone but 30 min nobody answer, after other 30 min somebody have arrive. Soundproofing at the room door don’t exist. Main problem it was they charged me twice, and after a few emails they don’t answer and didn’t refund me 285€. After all booking.com have refund me even the payment was made not through booking.com (the accommodation charged me directly twice, even I noticed that they didn’t do anything), it is first time after a lot of travel have so bad experience with an accommodation

Plussat: Very good value for money. Excellent location! Spacious room!

Miinukset: Lady in the reception and the restaurant didn't speak almost any English

Plussat: Great location !

Plussat: Anything.

Miinukset: İt doesnt deserve booking point. There was a bad smell in room They only change towels, they didnt do other cleaning. I said that i am a smoker, so i wanted terrace room but 2nd day there was no water in room and they change our room. New room hasnt got terrace. Cause of 1 broken glass and smoking they take 10 euros fine without asking me. Also the sound in the next room was in our room. We can hear all the thing. There was no reception. No minibar. There was spider web on roof. Anyone to communicate, only one girl who is from Russia who cant speak english..

Plussat: - Most of the time , there was parking place around there. - Good location (close to St Julian "city center") - but nothing more :(

Miinukset: In chronological order: Staff: - the maid, or women who managed the house, she can't speak English, but very very can't!! But she tried to be kind. Room: - there wasn't water in the room when we arrived. Only some brown bubble. After when I asked it, she repair/do something. - two lamps has spent bulbs. - No Wifi in the room! (signal weak, password wrong...) - No hairdryer in the room, No shampoo, haircap etc in the bathroom. - first night, the curtain fallen down from the wall! Fortunately not to my daughter. I asked to repair it, but nothing has changed, maybe because the woman didn't understand it :( - air thin doors. Therefore if anybody move, wake up, use the toilet etc, anywhere in the near some room, you will hear it. Very noisy! Breakfast: - breakfast was very simple/poor! (one type of cheapest ham and a cheese. Cheapest yoghurt. One vegetable salad. Rewarmed frozen weak "butter". - There isn't any dinner option, despite of the booking option. The cheaf is sick... I think it is not so real statement. - Last day, there wasn't milk at breakfast! The coffee machine has broken down. Before last day, the milk was spoiled!

Plussat: The guesthouse is really lovely, it's shame that it's faulty at hospitality! At walking distance to Paceville. Clean room, the sheets had a wonderful perfume. Located in a residential area very peaceful. Close to bus stops. Nice breakfast, with large choice (it's still a 2 stars). The price is very cheap.

Miinukset: No hospitality at all. No check in, we found the keys in a envelope, nobody asked for documents. No check out, we just left the keys to the housekeeper. There is a wonderful bar but it's not possible to enjoy the service, we entered at 18.30 there was the owner inside (we saw her only in that occasion) having dinner and she rudely told us that the bar was closed and since she lives there she was just having dinner. No toilet paper in shared bathroom from evening till next morning. Nobody at reception to ask.