|Etäisyys keskustaan||6,0 km|
Näytä arvostelut, jotka mainitsevat
Style and the open fire with leather sofas in the bar
Lovely spacious and well equipped room, characterful building. Excellent food, toiletries replenished daily. Location perfect for us.
Lots of stairs.....we coped but others may not! Some traffic noise but not enough to put us off returning.
The hotel looks like a beautiful castle. We drove from Liverpool and it took us about 2 hours to go. It is indeed rather far but it is worthy. First of all, the hotel staff was very kind. They showed us the way to the room and also told us stories about the hotel. The dining was great too, even if most Chinese people are not able to get used to British food but I still highly recommend you to have a try here. IT WAS REALLY DELICIOUS !!! On the next day upon our checking out, I found that I lost my wallet. The gentleman in the reception helped me a lot. He helped me to find my coat and checked everywhere in the dining room. However, we did not find my wallet in the hotel. He was so patient that I even felt very sorry to waste his time. That morning I was in a hurry to pay a visit to Land Rover Plant in Solihull, therefore I did not have time to have my breakfast there. This gentleman asked me to take some bread with me in case I would be hungry, HE WAS SO SO SO NICE :) I write down this not only to thank this gentleman but also I want to thank this beautiful hotel. Because finally I found my wallet , it was in my car.I do hope someday I could come back to the UK and stay here again, to meet those friendly people. Thank you all. Sorry not to remember your name, but thank you .
The breakfast selection is poor to say the least. Stating on the booking breakfast is available and then finding out on the morning there is an added cost to a warm breakfast is underhanded. Secondly, my partner was ejected from the grounds of the hotel in the pouring rain without even a taxi being called for her by one of your staff. She asked four members of staff. ALL of them were little to no help what so ever. I understand there was a private function on in the hotel at this time but not allowing a CUSTOMER to stay in doors while she figures out how to get transport while carless is unacceptable. I am expecting a full apology and compensation for this as it is cruel to be so careless of your customers.
I thought that the one bad thing was that the booking form doesn't make it plain that you don't get a cooked breakfast unless you pay for it. In my view it is sneaky for them to say 'breakfast included' when it is only a continental breakfast.
No reception; no grounds to walk around
Uttoxeter Racecourse ja Ancient High House sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja pyykinpesutilat. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 500 arvosteluun
- Ystävällinen tunnelma
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Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
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|Birminghamin kansainvälinen lentoasema||47,7 km|
|Nottingham East Midlandsin lentoasema||48,5 km|
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