Stafford hotellia

Plussat: The room and breakfast was fantastic

Miinukset: The only thing was the step in the bathroom.

Plussat: The bath was great. Hot choc & tea good. Towels nice.

Plussat: Lovely staff. Nice room. Evening bar food good quality.

Miinukset: Some idiot shifting loads of furniture into the corridor at 0600 am on a Sunday morning. The cured meat sharing board (lunchtime) at £16.00 for 2 persons is a complete rip off.

Plussat: Large, comfortable rooms. Simple check in procedure. Lovely building and grounds.

Miinukset: The air conditioning wasn’t great.

Plussat: The food wow go vegan!!!

Miinukset: Nothing

Plussat: Very comfortable rooms, excellent food, friendly and attentive staff.

Miinukset: This is not specific to the lovely Moat House - but I wonder if hotels are aware how often their female guests have to remove a lampshade so they have a clear bright light to apply their make-up! And no, leaning over the washbasin to take advantage of the better bathroom light is just not the answer! Hotels please note.

Plussat: The tasting menu we had with paired wine did not meet our expectation at all. The room (106) had walls that looked like suede as they had painted and lay a carpet before the paint had dried. Cobwebs on the ceiling. We can’t say that we considered it even close to 4 star. Bar staff and Restaurant staff could do with a bit more training. We had informed the hotel that this was a special occasion, 30th wedding anniversary but not one single perk was offered, not even a complimentary drink at the bar. We spent £200 on food, £106 in the room and £50 at the bar. Over £350 for one night that did not impress.

Miinukset: The food was expensive and average. The room was expensive and underwhelming. Some of the staff were unhelpful (especially at breakfast) We mentioned that the venison was dry and that sadly that was what I was looking forward to most and the plates were just taken away with no apology.

Plussat: Friendly welcoming staff and really enjoyable food

Plussat: Beautiful place

Miinukset: The toilet system was very noisy

Plussat: Location was good, rooms were nice but missed the finishing touches. Dinner at the restaurant was good.

Miinukset: Disgraceful that all rooms are on the top floor and they have no lift. This is not adequately flagged and as someone recovering from heart surgery meant I was stuck in my room as I couldn’t face the stairs again. Missed the trimmings, I.e TV’s too small for size of room, really poor quality shower shower. Breakfast was burnt.

Plussat: Good location close to motorway. Good selection of breakfast food.

Miinukset: Missed entrance because the sign was part blocked by a tree and I was looking for hotel name which was in small lettering.

Plussat: Beautiful place to stay and spoil yourself, although we live in Stafford it was somewhere we’ve always wanted to stay over after a wonderful meal, we’ve eaten there many times and now stayed over well worth it, and lots of history to go With it brilliant!!!!

Miinukset: Nothing to dislike, it’s part of our local heritage, Wonderful setting!!

Plussat: Nice building with friendly staff.

Miinukset: The shower in our room was a cheap electric shower and you had to stand close to the wall to get any spray, told staff and apparently it's the water pressure. The kettle lead wasn't long enough to put the kettle on the dressing table so had to put on the floor. The lights were full of cobwebs. No room for guests in restaurant if they are fully booked and 2off the 4bar stools were broken but left out for people to sit on and then find out they are broken and the staff are aware. The cost for the cooked breakfast or any other breakfast add-ons are extortionate.

Plussat: Just very comfortable stay and staff very helpful

Plussat: Lovely gardens beautiful setting enjoyed the whole stay , in a grand old building

Miinukset: The setting

Plussat: Bedroom spacious.Staff very friendly and attentive.Lovely atmosphere.

Miinukset: Well a bit of a walk up to top floor bedroom but this wasn't overall an off putting factor.

Plussat: Staff first class

Miinukset: everything was great no issues

Plussat: Accommodated our family who luve locally for evening meal and breakfast. Evening meal was brilliant! Lovely location

Miinukset: The bed was a little too firm. Family joined for breakfast and we were told the yoghurt or juicecthey got for the kids would be extra. We dont mind paying but it seemed a little awkward after that.

Plussat: Lovely decor in the hotel, would have liked to stay longer and enjoy another meal in the restaurant. The room was basic but comfortable and the location is excellent. Highly recommend the eggs benedict for breakfast!

Plussat: The room an bedroom was a good design But only thing that let this room down, it was freezing an the heating didn’t seem to work

Plussat: Breakfast

Miinukset: Nothing

Plussat: The breakfast was excellent. Rooms clean and tidy

Miinukset: Nothing

Plussat: Nothing only went for a shag

Plussat: Rooms are amazing, big comfortable bed. Very clean, loved the bathroom! Used the bar later on staff are amazing, unfortunately didn't get chance to have breakfast but food looks great!

Miinukset: There is nothing we didn't like

Plussat: The bed was wonderfully comfortable as was the room andcthe wonderful bathroom

Plussat: Location, room, view (fields/donkeys/llamas), cure little bottles of milk in the fridge. Didn't order breakfast, but smelled delicious.

Miinukset: Er, I'll get back to you on that!

Plussat: Beautiful, individual, stylish rooms, spotlessly clean, comfy bed, tea/coffee provided with fresh milk in room's fridge. Made to feel extremely welcome. Lovely breakfast. Easy to reach as close to junction 13 of M6. Close

Plussat: Outstanding value for money. Large room. Very clean. Very friendly and helpful lady running the place.

Plussat: This is not just a b&b. Our room was a great size and the bathroom was enormous. I only wish we could have stayed longer.

Plussat: I loved the location and it was like waking up in a fairytale forest, Mike the peacock visited for breakfast and the donkeys I could see from the window were adorable. I was completely spoilt with a gorgeous roll top bath and a breakfast fit for a princess. Thank you so much for taking such good care of me and making me so welcome!

Miinukset: I had to leave! I wanted to stay a little longer. The stay was fantastic. Already looking forward to finding an excuse to go back!

Plussat: Perfectly personable people. Gorgeous room. Comfortable and luxurious. Breakfast was very yummy (even for awkward gluten free people like me!) Thanks Jan x

Plussat: Best cooked breakfast I've ever eaten in my life, and I've had a fair few in my time.

Plussat: Food, staff, atmosphere.

Miinukset: Room was small, lacked charm.

Plussat: service was excellent, food also (although a little slow due to a very full restaurant). Rooms clean but not much space around the bed (although a colleague had a much larger room), shower great, bedlinen very nice, slept well (thought the traffic may be an issue as at a busy junction, but no problems). Definitely adding this to our list of hotels when on business

Plussat: Friendly and comfortable

Miinukset: The room was next to the road and a bit noisy because of the traffic

Plussat: Quaint easy to find, the staff were amazing and the food was great

Miinukset: Nothing except wish we had booked a longer stay

Plussat: The selection and quality of the food is very good. The service was quick with very liitle waiting time between courses.

Plussat: Excellent food all served piping hot, friendly staff! Nice to be a dog friendly bar and the log burner gave a cozy atmosphere to relax in.

Miinukset: Nothing

Plussat: Staff were very helpful. Especially with my food allergy. Location excellent. Room lovely.

Miinukset: Nothing

Plussat: Staff very friendly and obliging and dogs are very welcome. Public rooms looked very nicely decorated and festive as did the corridor for the rooms. The room was spacious and clean. Breakfast was excellent. Parking on premises.

Miinukset: Long delay at reception before anyone attended. Room 2 was good but noisy at the front of the pub on a main road up to midnight and again from 5am! The decoration was pleasing but 'beige'. You collect your milk and biscuit at check in, but only found out later after book in. The bathroom toilet was very noisy. I just managed to order dinner in time as I didn't realise the kitchen closed at 8 pm on a Sunday. I ordered a salad, which was quickly delivered delivered to my room as requested. But it was disappointing, gem lettuce, bacon, anchovies, croutons, parmesan ~ £5.95 / £9.95 I had it as a main course, far too many tasteless croutons. But as I don't like anchovies it was substituted for the sesame, soy, lime & chilli dressing as requested. If you are accompanied by a dog it is very restricted for a constitutional as the pub is in town.

Plussat: We paid for a superior room no heating was told it will warm up it never did we where told it’s old building run taps for half hour before shower a hour no hot water decided to count our losses have breakfast and leave we had breakfast put key back went to car and thought you learn from experience went to unlock car and a young women came running out and in the middle of car park very loudly stated you haven’t paid come in and pay informed her we paid on arrival she looked sheepish and went back to work serving breakfast I left phoned and left a message for manager to call a week later no call back very dissatisfied

Plussat: Extremely comfortable, lots of little touches such as hand made biscuits, filter coffee and tea in the bedroom make all the difference. Spotlessly clean, lovely new bedding and towels. Super pub and excellent food. Dog friendly too!

Miinukset: Our room No 2 needs matching lightbulbs in the ceiling, two warm lights and one cold light in each of the ceiling lights gave the wrong ambience!

Plussat: Restaurant menu was very good, the food was equally as good

Miinukset: Bed was very uncomfortable, working space was poor, wifi was very poor quality toilet was very noisy

Plussat: I enjoyed the evening meal in the bar. the room was cold in the evening and the breakfast wasn't very nice . but great room nice bed I will be coming again.

Plussat: The staff were very helpful and attentive..the property is very quirky, and had a lovely log fire burning..

Plussat: Room was very comfortable great value

Miinukset: Excellent welcome...excellent value for money excellent food can't fault..

Plussat: Our first stay here and we will definitely come again. Staff are very friendly and booking in was straightforward. Rooms are well appointed with modern facilities that retain original features. Breakfast was brilliant. Nice to hear church bells on Sunday morning. The village is worth exploring with old buildings and pleasant cafes.

Miinukset: Nothing to fault

Plussat: Unfortunately nothing was good on this stay.

Miinukset: Where do I start. This is our 3rd visit. And was not happy at all. We were put up on 2nd floor even though they had hardly anyone stop there. The room was unclean with coffee stains on the wall. Plug did not work in sink. Shower didn't come through warm. Empty coffee packet. Room slopped inwards. Bed was uncomfortable. Mattress was very hard. Bed sunk inwards so un able to sleep. Breakfast was not good. Had scrambled eggs on toast which a clump tasted of salt. Had butter which was very hard unable to spread on cold toast. Bacon was cold. Hospitable staff was unwelcome on the morning of the breakfast. Never asked if our stay was ok and left us to leave card on side for room so didn't know which room we were from. This room was called 203 outwood.

Plussat: Location,staff great,good pub and restaurant, breakfast superb

Miinukset: Car parking in the area poor

Plussat: Great staff, food and location

Miinukset: The central heating in the room was not adjustable and far far too hot, literally couldn't sleep even with the window wide open in December. I did ask if it could be turned down but was told it couldn't but I could use a fan that was in the wardrobe. Never been in a hotter building.

Plussat: It was central for us visiting family,the 4 staff we did see and talk to were very nice room was clean and comfy.

Miinukset: Evening meal was good,breakfast was terrible,wishing that I hadn’t paid up front,as it was had a poached egg on the Saturday and didn’t go for breakfast on the Sunday stopped at service area on way home.why couldn’t they have just asked guests what they wanted and made fresh as it was quiet not many guests,instead they must have had a lot of waste,and twice we had to ask for heating to be on in dining room at night.

Plussat: Location is very good with easy access from motorway. Fairly quiet at night and comfortable beds. Food was good.

Miinukset: The bar area was cold. Socialising in the early evening in the bar and shivering wasn’t a good experience.

Plussat: Our room was nicely decorated, spotlessly clean and comfortable. The staff were excellent. We arrived fairly late but had no problems getting checked in and arranging room service. The hotel has a decent restaurant and bar.

Miinukset: The phone in the room wasn’t working which made getting room service a bit of a pain. This was our only gripe.

Plussat: Clean.

Miinukset: Could not get the shower to work on hot.

Plussat: Good location

Miinukset: In need of refurbishment

Plussat: Excellent staff, comfortable bed in a warm room.

Plussat: Where it was positioned .

Miinukset: Not very clean , staff in your face to much .

Plussat: Location, friendly staff and comfortable bed

Plussat: Cosy bar and very central. Evening food very good and good value.

Miinukset: Extremely difficult to navigate to car park despite sat nav. Breakfast staff(1) needs more training.Waited 5 minutes with no greeting and when ordered tea it came in a small cup with a teabag and no saucer,teapot or milk on the table.Little things but I wasn’t the only diners that noticed.Never got the chance to ask for another “cup”.