Hard Rock Hotel & Casino Lake Tahoe

Just Ok.

View was nice. Location right at stateline was really nice. Easy to walk or ride to where we wanted to go.

Can easily tell this was an old hotel that was renovated. AC in room wouldn't get below 75* and when I asked to have a tech come and check it out, they never arrived. Called the front desk late after waiting for someone to come, I requested someone to fix while we were gone the next day. Said they couldn't put in a repair note for the next day. I would have to call in the morning. Were also fixing the parking lot and it was a mess. Would have liked to know when checking in where to park as not to get my car trashed.

Staff

An talk older Gentleman with grey hair was out valet. My friend retrieved her car and I went to place my bags in the trunk. He offered to help, but I kindly said that I could manage. He rudely stated this is one of those things you tip. He did not even give me a chance to put my bags away and grab money to tip. He was so brazen and rude and jetted off.

Room service in the morning was completely cold and who ate cold eggs with hash browns? It was not worth the $45 for two breakfasts. Overall, the hotel was mediocre at best.