Harveys Lake Tahoe Hotel & Casino

The location is great, especially if you're there for one of their summer concerts. The Sage Room is a good steakhouse.

They price gouge on concert nights. Restaurants are not many. The Hard Rock Café is no longer there but they haven't replaced it with anything. You're left with the expensive, but very good, steakhouse or food court type food. There's no middle ground eating places inside the hotel. Housekeeping never showed up. The hotel is not set up well for dealing with luggage (e.g. No automatic doors, narrow doors in the garage, no ramps by some stairs). The #1 elevator in the garage doesn't stop even with the floor so someone is going to get hurt when they trip trying to exit the elevator. I mentioned it to the front desk staff and was told "Yeah, I know. I never use that elevator." So obviously they know but are not interested in fixing it. Common spaces were dirty and have not been updated in years.

Starbucks..

This property is in need of demolition and rebuilding. Everything was outdated, we couldn’t open our door without brut force. There were limited food choices none that were healthy. The music in the club could be heard on the 17th floor until 3am. Had to pay to park our car daily. ATM fees were outrageous!! We will never return to this property and feel we were charged hotel rates for a motel experience!!!

Self check in kiosks are impersonal and slower than real people