Stateline hotellia

Plussat: Every thing

Miinukset: No

Plussat: The Best place in Lake Tahoe by far and a standout in quality.

Plussat: Lakefront location, building design and landscaping, good gym, impeccable room with a fireplace, both staff and other guests and polite and friendly, multiple fire pits, quiet atmosphere, decent bar and a restaurant.

Miinukset: Uncomfortable bed (way too soft for my taste), some friction during checkout (someone charged a meal to our room and the valet had trouble getting my car).

Plussat: My wife and I came here for our anniversary weekend. This place is absolutely amazing. I don’t think there is a better place on Lake Tahoe. The spa experience was exceptional. We are coming back hopefully every year.

Plussat: Wow!!! Staff ,room ,food, all excellent..family owned.

Miinukset: No one thing !!

Plussat: The location, views and special events they had for Christmas.

Miinukset: The fireplace in our room didn't work and the manager at the lobby offered to move us to a room with a constantly running fan- then claimed there were no other rooms available (even though there was so much availability on booking.com) before she moved us to a room that "suddenly" become available. All from issues that weren't our fault and took about 2 hours of our 2-night stay.

Plussat: The hotel is absolutely beautiful! Great location!

Miinukset: The wait staff service could use improvement. We were told our table for breakfast would be ready in 20 minutes-we waited over 40 minutes to be seated and another 15 minutes to be waited on.

Plussat: Location, style, proximity to the lake, and town. And fact it's brand new.

Miinukset: Fact it was connected to a golf course which brings and entirely different croud. Also they were very short staffed because a wedding and that resulted in not being able to use the restaurant even though we were paying ----- per night. Staffing an Is

Plussat: The lobby is very pretty and the room is spacious. There are a lot of outlets in the room and a lot of lights in the room so it won't be too dark at night. The bathroom comes with two sinks, bathtub, one separated shower area, one separated toilet area.

Miinukset: The valet parking service is not very convenient because you always have to wait a little bit to get your car; and they parked your car outdoor so my car was covered with snow on the next day. The valet parking fee is $15 but I would rather park by myself

Plussat: It was greatest hotel at Tahoe Lake.

Miinukset: Nothing

Plussat: The service at this resort was second to none. We absolutely loved our stay. Easy to see why this is ranked as #1 resort in the US!

Miinukset: Absolutely nothing.

Plussat: Great setting and large beach area

Miinukset: The lack of hot water in the shower. The first night we did not have hot water after an hour and a half of them trying to fix it we took cold showers. The next day we moved to a room with hot water and got a small credit for the lack of hot water.

Plussat: Joe and his staff go above and beyond with the continental breakfast and happy hour

Plussat: Everyone there genuinely wants your stay to be comfortable and relaxing. Felt like we were staying with distant family members. Breakfast and pre-dinner reception every day we’re so nice! Location is fabulous.

Miinukset: Nothing

Plussat: There was a variety of cold and hot foods. The coffee was very good; Blue Mountain Coffee co with their Organic Bali Blue Moon flavor was delicious! Also, I liked that the guests sat around in close proximity so that we could chat and be friendly with each other.

Miinukset: I didn't understand the $20 infant price. My son was only 9 months old and since we cosleep he didn't take up any additional space in the room. I wish infants would be considered free.

Plussat: More like a 4 star hotel jammed into a 2 or 3 star property

Miinukset: not pet friendly

Plussat: The owners are real kind and welcoming. It's really a nice and warm place to stay !

Plussat: Awesome place! The owners are fantastic.

Plussat: Great location near gondola Friendly knowledgeable staff Warm clean comfortable room Complimentary happy hour and breakfast an excellent touch in its own cafe room !

Plussat: Everything; from the great reception, the complimentary happy hour after a day of skiing, the clean rooms, the comfortable beds. It was just the best experience we’ve had in a hotel in South Lake Tahoe

Plussat: Excellent happy hour, breakfast, and hot tub. Close to the beach as well, or the main strip if you like it!

Plussat: If I could live here I would. The room is comfortable and clean and modern. We had a fireplace in our room which had a king bed. Every morning was a good breakfast, and evenings there was a social time with complimentary beer, wine, soda and appetizer. The cafe is small but seats at least 18 people and is the perfect size for meeting and visiting with the other guests and staff. Great way to relax. Location is fantastic. Walking distance to the beach and the casinos and shopping.

Miinukset: There was nothing to dislike here.

Plussat: Joseph is a wonderful host! It was a great stay while we were in Tahoe! I would definitely stay again!

Plussat: The room is exceptionally clean. It’s 0.5 mi from the lake and about 2 mi from the Heavenly Gondola. Staff is welcoming and helpful. Last but not least, their breakfast is very fulfilling !

Miinukset: The bathroom is tiny bit small. But we’re comfortable with it.

Plussat: The hosts were friendly, welcoming and helpful. Happy hour on an outdoor patio with complementary beverages and snacks was delightful. The location was convenient to town, but up above it and bordering on a pine forest and was near a ski lift. The breakfast was delicious.

Miinukset: The room was small, but cozy and clean. It is a delightful place to stay in Southlake Tahoe.

Plussat: Bed is comfortable and heating is efficient

Miinukset: Breakfast is not good and bathroom is too small

Plussat: Linda and Johan were wonderful. The breakfast was great. The conversation was warm. The 5-7PM happy hour was an added and unexpected pleasure that really topped off the day.

Miinukset: Can't think of anything.

Plussat: Quiet yet fairly close to the lake shore. Cosy breakfasts

Miinukset: Nothing

Plussat: The fireplace in the rooms and the breakfast every morning was exceptional

Miinukset: Can’t think of anything ... super friendly owners , ready to make our stay as comfortable as possible

Plussat: Michelle was such a great host, so friendly, welcoming and hospitable! We had a great time chatting with her over happy hour in the super cute and cosy chalet-style lounge area - by the gorgeous Christmas tree in front of the fire. Our room was really cute and comfortable and the breakfast was delicious! The perfect place to stay in Tahoe, especially for accessing California Lodge for skiing. We would recommend to anyone and hope to come back again soon!

Plussat: The happy hour around the fire pit.

Plussat: Nice touches. Treats in bed, fireplace on and great homemade breakfast

Plussat: Room was Clean, nice decoration and very spacious and modern, our room even had a small kitchen with a sink, mini fridge, microwave and utensils! great staff, the lady that helped me check in was very helpful and sweet, I also did get a call early in the day informing they had my room ready for check in early if i wanted. They also provided extra towels for my dogs, as well as accommodating us to a room near the back door and facing the area where the dogs could go hangout.

Miinukset: Nothing

Plussat: Big room with fireplace for heater, friendly staff, and very comfortable bed. Free easy parking.

Miinukset: Zero hot water - took five cold to warm showers while we were there. Very thin walls and wifi was nonexistent.

Plussat: Location, staff, value.

Miinukset: Bathroom fan kept going on and off in our room automatically.

Plussat: Super Clean & Quiet.

Miinukset: No

Plussat: The room was good; spacious, comfortable bed, warm, gas fireplace, kitchenette, better than average supplies (inc sweets), spacious walk-in shower room, and a garden view. Within walking distance of the lake, local restaurants, etc. Easy parking and ramps for access.

Miinukset: Not as rural a location as the online page/publicity intimates. No bath, just shower (albeit a good shower). The common entrance and area around the room is a little spartan. Reception was deserted upon arrival, so we had to phone the hotel, that said the receptionist was very nice when she arrived.

Plussat: The room was comfortable and very clean. We loved the snacks that were set up in the room for us! Love the fireplace and sliding glass door to the little patio overlooking the grass/trees! Walking distance to great restaurants and the beach. Jasmine was very sweet!

Miinukset: Nothing - it was amazing!

Plussat: The rooms have just been renevated. It's a small hotel. They were so nice. Actually called us to tell us the room was ready early. It is close to everything. The staff will help with recommendations from place to visit, things to do and yummy food, based on your preferences.

Miinukset: A nice bath mat would be appreciated on the stone floor. Hooks to hang up things in the bathroom. Another chair in the room would be nice.

Plussat: We like the cleanliness of the room plus the utensils you provide in room

Miinukset: Change your mattress , update full detail about your breakfast on your website that you only provide the full breakfast on weekends etc. one more thing please provide the water bottle to all rooms daily .

Plussat: The room was very nice, large, with new bathroom and very nice kitchenette. They also had fire pits and chairs for outdoor relaxation. The kitchen came with a few snacks, as well.

Miinukset: The fireplace heater in the room was noisy and woke us up when the heat went on. I also had hoped for a room on the 1st floor, since we had a lot of luggage, and there wasn't an elevator, but I was told there wasn't one that was made up.

Plussat: Very comfortable beautiful large rooms, central location in South Tahoe.

Miinukset: nothing negative to say

Plussat: Beautiful property. The ambiance was nice. Quiet and peaceful. We will definitely come back.

Plussat: A cozy place that makes you feel home. So gentile and loving hosts Thank you for the hospitality

Plussat: The staff and location were amazing, plenty to do. Staff went above and beyond for my anniversary

Miinukset: Hair in shower and please don’t try and sell me a timeshare on my anniversary weekend not pushy at all but if I’m interested I’ll let you know

Plussat: Nice staff

Miinukset: I wish the bed would’ve been bigger

Plussat: The room was awesome. bigger than expected. very nice to have the kitchen amenities. Very comfortable bed, nice pool area

Miinukset: The cost to park the car was high. $29 a day. We parked down the street a ways which was inconvenient. Also the gas fireplace in the bedroom smelled very strongly of gas when it was on so we didn't use it.

Plussat: We have been staying at the Grand Residences Marriott in South Lake Tahoe for many years to celebrate my husbands birthday, this year was a tough one since my husband passed away in July from cancer, we as a family decided to continue our tradition, our trip was a celebration of my husband and father of our five kids and grandchildren, we booked four rooms at your hotel so our group would be comfortable, one room a two bedroom was the largest room we booked and 8 of our guests were staying in this room, it also served as the main gathering place of our entire family, Friday the day after Thanksgiving on our way out to to go sledding and enjoy some outdoor activities with our entire group we stopped off at the front desk to inquire about Marriott points and a couple of general questions, upon doing so we were informed we were being checked out of our larger two bedroom due to owner occupant checking in, this was news to me since I booked all four of our rooms months ago, made numerous calls to you folks in the weeks leading up to our stay and never once was I informed of the need to check out of one of our rooms, we were completely blindsided and this out a damper in our stay! I do have to note that the manager did set us up in a nicer room however the inconvenience of having to go back to our room and rush pack everything was a pretty big chore and physically hard on me, in the rush of everything I left behind a large baking dish, lost my cell phone and we were unable to square away the shuffling of some bowls, crockpot and baking dishes that were used to take food to other rooms we booked, we were also unable to take advantage of hotel activities due to all of our guest cramming into one of our rented one bedroom units while we waited a few hours for our transfer room to be available. I really love going to the Grand residence by Marriott in Tahoe, I spent a lot of money on this trip in just hotel accommodations and to be honest I am very disappointed!

Miinukset: The surprise room change in the middle of our stay, this ruined an entire day of this very costly four day trip!

Plussat: Great location, clean, beautiful property! We especially liked the full kitchen and fireplaces.

Plussat: Room was clean. Great location.

Plussat: Everything was excellent... couldn’t ask for anything more

Miinukset: I didn’t like that I had to leave... everything was perfect .. thank you much

Plussat: Staff was amazing the room was wonderful and location perfect didn’t even use the truck all weekend.

Miinukset: Very noisy area, and hard to completely relax

Plussat: Everything! The hotel exceeded my expectations in every way. The hotel staff is friendly and attentive. The room we stayed in was amazing! Very clean and perfect for a get away to Tahoe!

Plussat: Perfect location in South Lake Tahoe! Rooms were well equipped with a small kitchen that had everything we needed for our stay. The staff were also all exceptionally helpful. We wouldn’t hesitate to stay here again on future visits!

Plussat: location

Miinukset: carpet in the room had stains; bathroom products dried my skin so i had to go buy my own; in general impression was - "we are just doing our job"; nothing special; definitely i expected more

Plussat: I loved our stay. very cozy, staff was amazing, loved that the room was nice and warm upon arrival. I have no complaints. Great price too!

Plussat: Comfortable room!

Miinukset: Breakfast would be awesome if it was hot!

Plussat: Overall it is good place. But for some reason they have exaggerated score on your site 9.2. i wouldn't give them more than 8.

Miinukset: We booked for 2 queen bed. it is too small to be called queen bed

Plussat: Clean, walking distance to gondola and restaurant

Plussat: Cozy and convenient! Accommodating staff!!

Miinukset: Loud footsteps above, I recommend getting an upper floor. Refrigerator would recharge intermittently (but at least one was provided)!

Plussat: Nice clean, quiet room. Comfortable bed. Soft sheets. Thick towels. Sound like home? Well kept property in South Lake Tahoe's stateline hotel area. The bathroom in our unit looked recently remodeled and they did a fantastic job in doing the work. What wasn't mentioned in their room descriptions was the fireplace heating unit in the room. It added yet another nice little touch of home. Owner and staff were very nice and helpful. Will definitely be booking Alpenrose Inn from now on when we go to Tahoe.

Plussat: the staff, cleanliness, coziness, location, very helpful with sightseeing suggestions

Plussat: Not much

Miinukset: Tv did not work and staff said it was not their problem but cable co.

Plussat: Great management, excellent rooms. Located centrally, within walking distance of State Line & Heavenly Plaza, but away from the main traffic where it's pretty tranquil. Nice walks to the beach in multiple directions.

Plussat: No surprises or shortcomings. Exactly as described on the website. Will be back for sure.

Miinukset: Nothing.

Plussat: Staff were very pleasant Breakfast included Whilst not on the main road, only a short walk to Heavenly gondola, restaurants and casinos

Miinukset: Thin walls/ceilings sadly meant you could hear adjacent rooms.

Plussat: Vallet was included. Was a nice convenience with all the ski gear.

Miinukset: Nothing.

Plussat: Multiple bedrooms and bathrooms, full kitchen, multiple living spaces, gorgeous views, beautiful living spaces, great for large groups.

Plussat: Staff was wonderful! Best service I have ever had! From beginning to end!

Plussat: Great pool, fun activities for (older) kids.

Miinukset: Despite being on 5th floor, room still prone to all outside noise. Heard music from basecamp pizza which made bedtime and nap time really difficult for my 2 year old. Even white noise machine could not drown out the sound.

Plussat: I think the thing I liked most was the location. While the Gondola portion of Heavenly is not my most favorite, staying at the villas is just so convienent. Once you park you never really have to leave. Supermarket is across the street, cinemas are on site, so many good restaurants are also on site, there’s so much to do within walking distance. It’s really what sold me. Secondly, since there are so many nice places that offer the same close proximity of the gondola is the villa itself. We had plenty of room for our party of 7. We cooked most nights, then frequented the pool area. So relaxing. And very spacious. Not all accommodations can offer the room to stretch out with 7 persons in a room.

Miinukset: Maybe communications on what was going on activities wise. For instance I didn’t even know there was a ski check until the end of my stay, it could have made my stay so much easier by checking ski equipment rather than lugging it up to the room each day.

Plussat: I love that it is so convenient to everything! I only had to use my car twice during my whole trip. Everything was walking distance!

Miinukset: I'm not sure what had happened but my car had valet parking. And they returned my car with wheel/ tire was flat

Plussat: Such a cute little place! Great location, friendly & helpful staff. Easiest reservation/check in/check out ever!

Plussat: Staff were very helpful. Room was clean and quiet. Located within walking distance to the shore. Nice that they provide bicycles to use. Free internet.

Miinukset: Room was a bit dark for my taste.

Plussat: location is great for skiing or the lake.

Plussat: From the very beginning of the check in process we had amazing customer service provided to us by the staff!! Staff are superstars at making everyone feel welcome and comfortable! The property is spotless from the rooms to the cute quaint pool!

Miinukset: NOT ONE SINGLE THING!

Plussat: Quiet good location

Plussat: A lot of extra detail was put into our room. The whole motel had cute little touches that made you feel at home for adults and kids. Free parking, free WFI and no facility fees!

Miinukset: None

Plussat: Free bike rentals was awesome. Toiletries included Advil and toothpaste. Themed rooms are a nice touch. Microwave, mini-fridge, and Keurig were convenient. Great deal for being so close to everything.

Plussat: They were very nice and accommodating! We stayed in the handicap room and it was perfect. The room was very clean. We walked to breakfast each morning at a great nearby diner that they recommended to us. Wonderful family place!

Plussat: Super cute place

Plussat: Cannot beat the location. Close to the casinos and also the lake. We will stay there again. The host was awesome she made sure we had whatever we needed. Cute, comfortable and affordable. Really good overall experience.

Plussat: Located close to town but quiet.

Miinukset: Walk through bathroom.

Plussat: Location was ideal for our travel needs, and room/suite was spacious and comfortable.

Miinukset: Parking was a bit of a challenge with limited parking out front, and low overhead parking in spaces at the back. The unit also did not have AC & could get a bit warm. Otherwise, it was quite comfortable.

Plussat: Great price value ratio! Felt like we were in an apartment not a hotel . Staff was awesome and hotel employee ensured we had a great stay and explained all of the features and benifits of the property.

Plussat: It has a kitchen and it’s close to downtown

Plussat: The room was so clean and it had all the Amenities you would look for in a hotel room and more. The kitchenette definitely was useful because we made good use of the microwave and sink.

Plussat: Makes you feel like you're in your own home.

Plussat: The kitchen is well equipped! Very satisfied! The staffs are nice！

Miinukset: The sofa bed always make some noise when we turn over the body

Plussat: Hotel was very clean and spacious. Loved the fireplace!! We stayed in room #13 , paid for a king and got a double bed .

Miinukset: The heater was so LOUD, woke us up throughout the night . I eventually had to turn it off completely. The sofa bed was a joke . The coils can be felt through the mattress, very uncomfortable, thank God it was only for 1 night....,

Plussat: The decorations and facilities in the room are so beautiful. Especially the kitchen provide everything we need.and the lovely dining table upgraded our dining experience every meals. Hope to go back again.

Miinukset: None

Plussat: The experience, location, hostess, house keepers were very friendly. The spa was nice, room size is great.

Miinukset: N/A

Plussat: The location and room was nice. Very quiet.

Miinukset: The parking is too crowded especially behind the main building. Hide-a-bed not comfortable. Too warm on the third floor with no air conditioning.

Plussat: Nice outdoor area to relax in, and an indoor hot tub. Close to downtown but away from the crowd. Nice pub nearby.

Miinukset: Parking was a little limited, we had people coming from different areas, so had more than one car. Also the oven/microwave was a little challenging, no instructions on how to bake.

Plussat: Clean,roomy,nice kitchen and living space conformable bed helpful staff nice  and hottub a very nice place would definitely stay there again!!

Miinukset: Parking was limited could have been so limited because of there was a lot of snow might not be as bad if there was less snow or no snow

Plussat: Don't let the location fool you. Enter the room and you will be pleasantly surprised. Nice and spacious room. Excellent backyard view. I now understand why this place has high recommendations from others. 5* rating.

Plussat: The lady who checked us in and helped me on the phone when I called to inquire about this location, hotel employee is awesome! I would recommend this location to my friends based on her alone!

Miinukset: The fact that they didn't want us to back in, I didn't understand that.

Plussat: I liked the location, Rooms were well stocked and comfortable- the staff is very helpful and kind- Jessica and Rose are great!!! K

Plussat: Absolutely best value hands down for time of year we stayed.

Plussat: The staff is very, very friendly, funny and full with warmth. We felt like comming home. The cabin is absolutely great and exceeded our expectations. We will definitely come back...

Plussat: We were very well received by the hostesses, our Shitzu was very well treated. We love the cottage. Comfortable bed, clean bathroom and great shower, kitchen with utensils, very nice heater. The location is wonderful, we can walk the shops and go to restaurants by walking. We highly recommend and will be back soon!

Plussat: The hospitality was what traveling used to be like, hosts were friendly and supplied you with plenty of info. Next time I visit the area I’ll be a repeat customer.

Miinukset: Bedding had a overpowering floral scent, it was quickly remedied.

Plussat: The owners are so welcoming and always remember us! It is has a nice home like feeling. It is a short walk to the casinos and in summer there is a private beach, which is also a short walk/drive. Each cabin comes with table,chairs, queen bed, tv, mini electric fireplace And heat. It just a overall relaxing great place to stay it.

Plussat: Very clean, friendly staff and you can't beat the location. Also dog friendly.

Plussat: Knotty pine paneling, woodsy decor, charming homey bedspreads, decorative electric fireplace/heater on wall was pretty and fun to play with the various color combinations. It was very clean, yet it was funky and nonstandardized. Equipped with kitchen. Raccoons, squirrels, giant pine cones crashing on roof. Free live music right across street in outdoor area attached to another inn. Hosts were the owners; they and hired help were wonderful, down to earth people with strong personalities--I enjoyed them all immensely.

Miinukset: Bare floors were cold, but host provided a number of throw rugs which fixed the problem. Also, would have preferred lights less bright, wished they were equipped with dimmer switches.

Plussat: Super clean, cozy and well updated. Nice place to come home to after lots of site seeing.

Miinukset: Expected more trees, pleasantly surprised location had a lot more to offer. Easy walk to beach area and brewery across the street.

Plussat: Perfect place! It was beautiful and comfortable and has everything we needed and more.

Miinukset: The room rate was a little expensive, and we wanted to stay longer but couldn’t afford to.

Plussat: Everyone was super friendly.

Plussat: It's a beautiful property - very clean and comfortable.

Miinukset: As a woman traveling alone I want a hotel to have at least one restaurant and room service and since it was a large Marriott property, I absolutely expected that, but much to my disappointment, it didn't deliver (I should have asked prior to booking) - Also, I bought a 20 oz Diet Coke and a small bag of corn chips off the lobby area for a total of $7.04 - seriously? That is OBSCENE!!! Needless to say, I won't book there again.

Miinukset: Nice if you’re taking advantage of location and hotel offers

Plussat: Had issues with noise in the corridor but overall amazing spot

Miinukset: Price of parking is ridiculous

Plussat: Felt I was in a cabin, and homey I felt very comfortable

Miinukset: No all was perfect

Plussat: The staffs were excellent especially Loretta at the Concierge was so helpful and friendly

Miinukset: The charge of $29/day is not right! It should be free!

Plussat: Location

Miinukset: The cleaning crew folded and hung up dirty towels like they were clean. We hang up our towels if we will use them again but the towel on the floor that was obviously very dirty was folded and hung up. It was disgusting.

Plussat: Location is great and the staff is super nice!

Plussat: Super locations. easy to walk around and shop.

Miinukset: My room was far from the reception

Plussat: Heated pool

Miinukset: Weak shower, hard uncomfortable bed, broken tiny TV, charge for most activities, no complimentary coffee

Plussat: Great location and great service at Fire and Ice.

Miinukset: It was somewhat crowded but then again we stayed over the Christmas holiday ;)

Plussat: Location

Plussat: This place was perfect for a winter getaway. Fireplaces in every room, sauna, hot tub. I will definitely go back! Short uber or cab to heavenly and state line.

Plussat: We loved the stunning view of the lake from our room, the hot jacquzzi, and the friendly staff.

Miinukset: The hotel is a bit aged, but it just adds to the charm.

Plussat: Location,view was great

Miinukset: A bit of smell.in the bathroom

Plussat: Right on the lake

Miinukset: No

Plussat: The views were amazing plus a private beach.

Miinukset: Bathrooms are dated but still clean.

Plussat: Beautiful view, sandy beach and very central location in South Lake Tahoe.

Miinukset: Everything was great! No complaints!

Plussat: Affordability and staff attentiveness was great. I also loved the location, close to stores and restaurants with the best view.

Plussat: Lounge with coffee and beverages. Staff. View. Felt comfortable staying

Miinukset: We stayed on the 1st floor, and you can hear the upstairs neighbor very clearly. Room can use a bigger dresser for more luggage.

Plussat: I loved everything about this hotel

Miinukset: I liked everything

Plussat: The location of the hotel is very good, just by the lake of South Lake Tahoe. You can see the lake from the balcony. If you live on the first floor, open the balcony door, the lawn and beach of the hotel is in front of you. When checked in in winter, the lawn turned into snow . The room is very warm and quiet, and you can have a good night's sleep. Microwave, coffee and hot cocoa available in the lobby.Hot cocoa tastes good. The service is very good. I will check in again in the future.

Miinukset: If I have to say, the toilet is a little small.

Plussat: Locations was perfect and all the amenities were great!

Plussat: The service of the van taking us to and from restaurants or the heavenly village. Staff were nice too

Miinukset: The carbon monoxide that triggered constant throwing up of my eldest son and my 2nd daughter happened during our last stay which was the 5th night. It was maybe because of the heating element either coming from the fireplace or the heater itself. We were not directly informed about the causes of that and we are unsure whether it came from that particular room.

Plussat: All the amenities you need for a wonderful stay! Beautiful room, loved the cozy sitting area in front of the fireplace with a view of the lake from our balcony. We were there during the Christmas holiday and our balcony was decorated with pine garland; such a nice touch! Heated floors in the bathroom, spa tub and a heated toilet seat! Beautiful place to stay! It was truly the highlight of our 2 week trip!

Miinukset: 1. There was no hot water in the morning when outside temperature is -8 C and they couldnt seem to care about it.

Plussat: Great location right on Lake Tahoe - assuming you get a good room that isn’t just a full on view of a fence in the parking lot, there are some very nice views of the lake and it’s a quick walk across the street. Shuttle service into heavenly village is also very convenient and the daytime driver Trevor is great.

Miinukset: This hotel is nowhere near worth a net $700 per night (Including taxes and a seemingly arbitrary nightly “resort fee”). It’s a nice hotel but we thought we were going to be in a fancy luxury boutique for that kind of money. This was not that. Nothing that bad; just nothing that great. If you’re paying more than $400 per night for this hotel - total - you’re paying too much.

Plussat: The staffs are the best and helpful.

Miinukset: The restaurant closes early 9.30pm and no other food or drink service late hours.

Plussat: Nice location

Miinukset: Some miscommunication with services provided by the resort...

Plussat: Was such an amazing experience! Everyone was polite and got everything to us as soon as we requested it! Definitely will be going back

Plussat: Location was great, perfect for the lake. Jimmy's restaurant was very nice and the wait staff were great!

Miinukset: We booked a pet friendly room for our dog, we were told we could only stay on the ground floor next to the lake car park. It was very noisy and the nightly cost did not match my experience. I am a seasoned traveler and this was not good value for money.

Plussat: The staff, decor and small, thoughtful touches were great.

Miinukset: I thought the restaurant, Jimmys, was overpriced for the quality of the food. Menu did nothing for us.

Plussat: The room was amazing! Wish we had one with a view though!! We will definitely come back, but get a lake view rom. I LOVED the heated floors and toilet seats!! The bar and restaurant staff were very friendly and fun to converse with

Miinukset: Spa was expensive!! Very overpriced! An 80 minute massage was $185. Where I go at home, it is only $125 and has a private women’s lounge where they give you complimentary wine and/or champagne... The restaurant menu didn’t have much of a variety...

Plussat: The location was excellent. Just the right balance of accessibility, convenience,comfort, views of the lake and mountain! Availability of ski service ( fitting and rental on the premises) was the best thing!

Miinukset: The bed was too soft, not that comfortable. Couldn’t use pool( broken heating system). Poor communication with shuttle pick up. We waited for almost 30 mins. in freezing weather expecting the usual van (Jan.2 evening) without anybody informing us that it broke down and a different vehicle was used. We ended up walking back which is not a big deal but we deserved a courtesy call and a more sincere apology.

Plussat: Room service and the rooms were clean

Miinukset: Housekeeper timining

Plussat: The breakfast was nice

Miinukset: The bed was very uncomfortable. The room was very dark. Lighting was almost nonexistent. The temperature in the room was too hot, 72 degrees at night with no way of controlling it. A few items in the room were broken like a light fixture. The furniture was very low to the ground and uncomfortable. It was just not a very comfortable experience and many basic hotel amenities were not there.

Plussat: Can't recommend The Coachman Hotel enough peeps! Super hip, sweet accommodations, rad staff, optimal location and the price is right! Def returning for a longer stay next time. Make sure to take them up on the complimentary S'Mores at the hotel's huge communal fire and play some corn hole!

Plussat: The common areas were great; the breakfast was delicious with waffles, cereal, yogurt, eggs and delicious coffee. We thoroughly enjoyed the complimentary smores and meeting other guests over the fire pits!

Miinukset: For the most part it was great; the rooms are very sparse - more of a crash-pad feel, but they are clean, the beds are comfortable and there is ample room for luggage.

Plussat: I liked the kitchenette. The staff were very friendly. The idea of having activities everyday was for the guest was very thoughtful and creative.

Miinukset: The informational email said that there was ac but there was not. The bed was too soft and hurt my boyfriend and I'still backs.

Plussat: Location was great, room was quiet and clean (we had a one bedroom suite) I would definitely stay here again and bring our kids next time.

Miinukset: Bed was too soft, heater in master bath was broken, HBO kept cutting out while trying to watch Game of Thrones!! Parking lot was being redone while we were there so we kept having to rotate where we parked but it wasn't a huge deal