Stateline hotellia

Plussat: Wow!!! Staff ,room ,food, all excellent..family owned.

Miinukset: No one thing !!

Plussat: Beautiful property

Miinukset: Horrible bed. Staff so so. Lazy valet parking

Plussat: The hotel is absolutely beautiful! Great location!

Miinukset: The wait staff service could use improvement. We were told our table for breakfast would be ready in 20 minutes-we waited over 40 minutes to be seated and another 15 minutes to be waited on.

Plussat: Location, style, proximity to the lake, and town. And fact it's brand new.

Miinukset: Fact it was connected to a golf course which brings and entirely different croud. Also they were very short staffed because a wedding and that resulted in not being able to use the restaurant even though we were paying ----- per night. Staffing an Is

Plussat: The service at this resort was second to none. We absolutely loved our stay. Easy to see why this is ranked as #1 resort in the US!

Miinukset: Absolutely nothing.

Plussat: Location, building itself, facilities

Miinukset: The service wasn’t consummate with a 5 star hotel at times

Plussat: Great setting and large beach area

Miinukset: The lack of hot water in the shower. The first night we did not have hot water after an hour and a half of them trying to fix it we took cold showers. The next day we moved to a room with hot water and got a small credit for the lack of hot water.

Plussat: Serene setting and decor. Great beach area and beautiful pool. There were so many fireplaces! I liked the fruit in the fitness area. The beds were super comfortable and rooms were quiet. The food was outstanding. Great location near nice bicycle paths to beaches.

Miinukset: We were not able get our room when we arrived, not ready till 4:20, and we were already off for an activity by then. Fireplace in our room didn’t work. The concierge information was suboptimal.

Miinukset: I sent this to the hotel to: This place is mediocre at best, the views are your saving grace. Your ‘Tahoe King’ with an image of the lake view felt like a huge bait and switch considering the cost was $570/night and I can’t begin to express the disappointment when I first got put right next to the elevator and then once I asked to be moved had a view of a parking lot for $570/night???? The staff said that there were no other options and then once i was in tears and said I would rather leave after immediately getting there from my 4 hour drive then stay, they all of a sudden had a lake view available the next day. I stayed the night thinking I would be upgraded and yet you still required I pay an additional $150 more/night?? All that just to feel like I was getting what I paid for. Beside from your room cleaning, Edgewood restaurant & sports bar staff- the other staff was curt, had no sense of urgency and inconsistent in their service. One day the pool service came around to your lounge the next day they required you to order from the bar (and yet some guests got served their food and drinks to their lounge...inconsistent). Ordering room service with your lobster roll on a ‘brioche bun’ it’s a hot dog bun- I took a picture and showed friends who laughed. I was there for 5 days 4 nights and there wasn’t even a single memorable staff interaction, oh but I did love getting barked at by a staff member in a golf cart for trying to go for a walk but supposedly I wasn’t allowed to go that direction because of the golf course (NO DIRECTIONAL SIGNS). The cost to value is not here and either your staff don’t know how to provide a memorable experience or they’re not empowered to.

Plussat: The setting on the lake, stunning!

Miinukset: Kitchen staff still needs training on cooking food properly. We had to send back several items.

Plussat: It was quiet and beautiful. A wonderful lace to get away.

Plussat: Immaculate. I travel often and this was one of my favorite hotels I've stayed in! Amazing rooms, views, attention to detail and very clean. Room service and breakfast were very good.

Miinukset: No

Plussat: Staff were excellent. Food at breakfast. Location Fire pit. Loved the place.

Miinukset: Nothing

Plussat: The breakfasts are great! The location is close to restaurants, casinos, etc. The street the motel is on is a little run down, but seems to be fairly safe. The staff is wonderful! The rooms are updated and clean.

Miinukset: We were on the first floor and the ceiling above us was creaky when the people above us walked around. The property itself is a little run down although the rooms are modern and clean.

Plussat: Great staff Center location but not really next to the lake (5 min walk). Rooms were small but comfortable and clean

Miinukset: Not really next to the lake. If you are in a downstairs room so you can hear people walking above you. Rooms were a little small.

Plussat: I like the location because it is close the entertainment center and the lake. Breakfast was good and nutritious.

Plussat: The fire pit and meeting other guests during social hour. Breakfast was great. Loved the beach near by.

Plussat: Exceptional good hospitality - where else do you get home made cookies and a happy hour special while checking in? The room was very clean and you are offered a wide choice of high quality cosmetics. The breakfast was also exceptional (fresh! brewed coffee, superb scrambled egg, awesome home made cake, etc.). You are close to the casino area - if you want it loud and wild you are in walking distance to the casinos. If you want it quiet and secluded, you can hang out in the outdoor area of the inn (with fountain and fire place).

Plussat: Everyone there genuinely wants your stay to be comfortable and relaxing. Felt like we were staying with distant family members. Breakfast and pre-dinner reception every day we’re so nice! Location is fabulous.

Miinukset: Nothing

Plussat: The breakfast was fantastic and social hour was great! Proximity to the beach was a highlight but the best part were the staff. Really made you feel at home and helped us enjoy the trip!

Plussat: The staff was exceptionally friendly and courteous, and the room was clean and comfortable, as was the bed.

Plussat: More like a 4 star hotel jammed into a 2 or 3 star property

Miinukset: not pet friendly

Plussat: The owners are real kind and welcoming. It's really a nice and warm place to stay !

Plussat: Location, staff, value.

Miinukset: Bathroom fan kept going on and off in our room automatically.

Plussat: Super Clean & Quiet.

Miinukset: No

Plussat: I loved how beautiful the whole atmosphere was.

Miinukset: Everything was perfect!

Plussat: Beautiful, small, clean, attention to detail in every way possible. We spent our anniversary at Deerfield Inn, and it was perfect. There was a card and bottle of wine waiting for us! We don’t know if we will ever be back this way, but if we are, we will be staying here. We just want to mention, too, that the bed was super comfortable.

Plussat: Very tidy and cozy! It made us feel very comfortable and safe! They provided continental breakfast which is very convenient for us. Inside our room, we found snacks, bottle water and candy as well. The bed is very comfortable and clean. The fireplace inside our room is very lovely and keeps us warm all night long. The stuff are very friendly and helpful! We highly recommend this hidden treasure at South Lake Tahoe and will come back here in the futucre!

Plussat: The rooms were spacious, with new and stylish interiors. The staff were very friendly at recommending stuff today around the lake including a special festival taking place the weekend we were there. I appreciated the snacks in the room, and the spa-bath was excellent after a long-day hiking!

Plussat: The rooms have just been renevated. It's a small hotel. They were so nice. Actually called us to tell us the room was ready early. It is close to everything. The staff will help with recommendations from place to visit, things to do and yummy food, based on your preferences.

Miinukset: A nice bath mat would be appreciated on the stone floor. Hooks to hang up things in the bathroom. Another chair in the room would be nice.

Plussat: Our names were on our lodging door, we were warmly welcomed and made to feel like one of the family. We sat under the pines with a glass of wine while juice and crackers were served to the two children. The children identified this experience as much better than the house rented near Homewood! Top experience for hospitality!

Miinukset: Identified as a B&B, it was a bit more like a motel accommodation but all the hospitality of a B&B was present and accounted for - and deeply appreciated.

Plussat: My girlfriend and I had the best time here. The property is close to the town centre (10-15 min walk or less than 5 min drive) and to three of the best restaurants in South Lake Tahoe. Breakfast is simply amazing, with Linda making something new and fresh everyday. Don’t miss the happy hour between 5 and 6 pm and enjoy the company of Johan and Linda. Great, great, great. Bellissimo!

Plussat: Very welcoming hosts, property flawlessly decorated and maintained. Great breakfast! Traffic a tad loud at night. Great location.

Plussat: The room is exceptionally clean. It’s 0.5 mi from the lake and about 2 mi from the Heavenly Gondola. Staff is welcoming and helpful. Last but not least, their breakfast is very fulfilling !

Miinukset: The bathroom is tiny bit small. But we’re comfortable with it.

Plussat: The hosts were friendly, welcoming and helpful. Happy hour on an outdoor patio with complementary beverages and snacks was delightful. The location was convenient to town, but up above it and bordering on a pine forest and was near a ski lift. The breakfast was delicious.

Miinukset: The room was small, but cozy and clean. It is a delightful place to stay in Southlake Tahoe.

Plussat: great hosts,very welcoming and eager to please guests. Facilities and rooms are top notch-cozy with a clever way to heat the room using its fireplace. Breakfast was terrific-can not ask for a better location. Good value. Recommended

Miinukset: nothing to note.

Plussat: Bed is comfortable and heating is efficient

Miinukset: Breakfast is not good and bathroom is too small

Plussat: Linda and Johan were wonderful. The breakfast was great. The conversation was warm. The 5-7PM happy hour was an added and unexpected pleasure that really topped off the day.

Miinukset: Can't think of anything.

Plussat: The fireplace in the rooms and the breakfast every morning was exceptional

Miinukset: Can’t think of anything ... super friendly owners , ready to make our stay as comfortable as possible

Plussat: Cosy, clean, well decorated, nice location, very friendly hosts, very good breakfast, free wifi, nice surroundings to seat outside if you wish.

Miinukset: Room a bit small.

Plussat: The happy hour around the fire pit.

Plussat: Great location, very clean, comfortable bed, nice kitchen with all essentials for cooking.

Miinukset: Main staff had a bit of a language barrier and were hard to understand at times. One elevator had trouble functioning at times and was very frustrating.

Plussat: Room was clean. Great location.

Plussat: The location was unbeatable and our room was huge.

Plussat: Nothing

Miinukset: Parking is pain rude staff disrespectful

Miinukset: No room service or bar at hotel

Miinukset: Very noisy area, and hard to completely relax

Plussat: Everything! The hotel exceeded my expectations in every way. The hotel staff is friendly and attentive. The room we stayed in was amazing! Very clean and perfect for a get away to Tahoe!

Plussat: Everything was good.

Miinukset: Parking is expensive

Plussat: The location was spectacular. It is in the center of all of the activity for the city.

Plussat: Very clean, kind staffs, fully equipped kitchen

Miinukset: Nothing

Plussat: Clean and well kept, close access to many stores, places to eat, and ski gondola.

Miinukset: To park you have to pay $30 per day as the hotel is valet only. I do not find this fair for guests.

Plussat: location

Miinukset: carpet in the room had stains; bathroom products dried my skin so i had to go buy my own; in general impression was - "we are just doing our job"; nothing special; definitely i expected more

Plussat: Good location and comfortable bed and friendly staff.

Miinukset: The coffee and the plug for the coffee pot wasn’t working and had to move it to another location but I think they fixed the issue when I returned the first day because it was working.

Plussat: From the very beginning of the check in process we had amazing customer service provided to us by the staff!! Staff are superstars at making everyone feel welcome and comfortable! The property is spotless from the rooms to the cute quaint pool!

Miinukset: NOT ONE SINGLE THING!

Plussat: Great location for Lake Tahoe. Outside seating area with pool, lovely and clean. Lovely comfortable room and bed. Walk to the cafe on the corner for breakfast you will not be disappointed.

Miinukset: If you prefer quietness request a room away from the pool. One afternoon/evening it was very noisy with children and adults, our room was directly outside the pool.

Plussat: It was cosy and welcoming. Lots of nice details.

Miinukset: It was all good

Plussat: The location was great and the room was comfortable.

Miinukset: The noise from the room above us was disruptive.

Plussat: The location was great, the receptionist was very nice. There’s a swimming pool and a hot tube that can be accessed until 10 p.m. it’s really close from the lake (five minutes by walk) and to several restaurants. Also quite close to the Stateline if you’re in the mood for a casino night.

Miinukset: It’s good to come with a night mask and ear plugs because there can be light outside flowing through the curtains and I t’s possible to hear the rooms around. The heater is very effective although somewhat noisy.

Plussat: The Alder Inn is located in the centre of South lake Tahoe. There is a good diner the Red Hut within easy walking distance for breakfast and other places to eat near by. The location is quiet, located a few hundred yards off the main highway running through the town.

Miinukset: It was as described

Plussat: Cannot beat the location. Close to the casinos and also the lake. We will stay there again. The host was awesome she made sure we had whatever we needed. Cute, comfortable and affordable. Really good overall experience.

Plussat: We really enjoyed the coffee in our room and the robes. The rooms really have a home like feel to them which made it comfortable. There are diffusers available to rent for added relaxation.

Miinukset: There were lots of hairs on the sheets that weren't ours.

Plussat: A lot of extra detail was put into our room. The whole motel had cute little touches that made you feel at home for adults and kids. Free parking, free WFI and no facility fees!

Miinukset: None

Plussat: Everything, from the frontdesk to our room facilities.

Miinukset: none

Plussat: Very clean and friendly staff

Plussat: Nice warm well-equipped room with a fireplace that is very important in the mountains. Motel is situated not far from the lake.

Miinukset: The breakfast could have been better

Plussat: Good breakfast

Miinukset: Breakfast

Plussat: Perfect location, friendly staff, big room with comfortable bed.

Miinukset: There wasnt a huge selection for breakfast. It eas minimal.

Plussat: Was expecting it to be a hot breakfast. Web site should state Continental breakfast included. What they offered was good though.

Miinukset: Should have had access to ice machines.

Plussat: Nice clean, quiet room. Comfortable bed. Soft sheets. Thick towels. Sound like home? Well kept property in South Lake Tahoe's stateline hotel area. The bathroom in our unit looked recently remodeled and they did a fantastic job in doing the work. What wasn't mentioned in their room descriptions was the fireplace heating unit in the room. It added yet another nice little touch of home. Owner and staff were very nice and helpful. Will definitely be booking Alpenrose Inn from now on when we go to Tahoe.

Plussat: Staff was very welcoming and helpful. Room was alright, but the other rooms I saw were much nicer.

Miinukset: The people in the room above walked around all night, opened and closed drawers, took multiple showers and made it impossible to sleep. Also the light in your room came on in the middle of the night and then out of the blue the fan started. NO Ghosts that I know of.

Plussat: Not much

Miinukset: Tv did not work and staff said it was not their problem but cable co.

Plussat: Great management, excellent rooms. Located centrally, within walking distance of State Line & Heavenly Plaza, but away from the main traffic where it's pretty tranquil. Nice walks to the beach in multiple directions.

Plussat: Very quiet and cozy place. Location is great as well. A good choice for couples and solo travelers to stay at.

Miinukset: No refrigerator in the room.

Plussat: No surprises or shortcomings. Exactly as described on the website. Will be back for sure.

Miinukset: Nothing.

Plussat: This is the best place I’ve ever stayed in Tahoe, and I’ve been to many! Amazing ambiance, genuine people who care about you, lovely breakfast and decor, adorable gas fireplace, and divine bed and bedding. Truly a dream.

Miinukset: No complaints.

Plussat: Staff were very pleasant Breakfast included Whilst not on the main road, only a short walk to Heavenly gondola, restaurants and casinos

Miinukset: Thin walls/ceilings sadly meant you could hear adjacent rooms.

Miinukset: Maybe add some chargers for phones in the room. Also add continental breakfast on Sunday also.

Plussat: Located close to town but quiet.

Miinukset: Walk through bathroom.

Plussat: Location was ideal for our travel needs, and room/suite was spacious and comfortable.

Miinukset: Parking was a bit of a challenge with limited parking out front, and low overhead parking in spaces at the back. The unit also did not have AC & could get a bit warm. Otherwise, it was quite comfortable.

Plussat: Great price value ratio! Felt like we were in an apartment not a hotel . Staff was awesome and hotel employee ensured we had a great stay and explained all of the features and benifits of the property.

Plussat: The room was so clean and it had all the Amenities you would look for in a hotel room and more. The kitchenette definitely was useful because we made good use of the microwave and sink.

Plussat: We love this place its our to go to when we visit Tahoe and we at least visit 4 times a year. The staff is the best so welcoming and location is perfect plus clean all around .

Miinukset: n/a

Plussat: Delicious complementary coffee for the whole day

Miinukset: Bed was too narrow

Plussat: Makes you feel like you're in your own home.

Plussat: Hotel was very clean and spacious. Loved the fireplace!! We stayed in room #13 , paid for a king and got a double bed .

Miinukset: The heater was so LOUD, woke us up throughout the night . I eventually had to turn it off completely. The sofa bed was a joke . The coils can be felt through the mattress, very uncomfortable, thank God it was only for 1 night....,

Plussat: Vallet was included. Was a nice convenience with all the ski gear.

Miinukset: Nothing.

Plussat: Multiple bedrooms and bathrooms, full kitchen, multiple living spaces, gorgeous views, beautiful living spaces, great for large groups.

Plussat: Staff was wonderful! Best service I have ever had! From beginning to end!

Plussat: Great pool, fun activities for (older) kids.

Miinukset: Despite being on 5th floor, room still prone to all outside noise. Heard music from basecamp pizza which made bedtime and nap time really difficult for my 2 year old. Even white noise machine could not drown out the sound.

Plussat: I think the thing I liked most was the location. While the Gondola portion of Heavenly is not my most favorite, staying at the villas is just so convienent. Once you park you never really have to leave. Supermarket is across the street, cinemas are on site, so many good restaurants are also on site, there’s so much to do within walking distance. It’s really what sold me. Secondly, since there are so many nice places that offer the same close proximity of the gondola is the villa itself. We had plenty of room for our party of 7. We cooked most nights, then frequented the pool area. So relaxing. And very spacious. Not all accommodations can offer the room to stretch out with 7 persons in a room.

Miinukset: Maybe communications on what was going on activities wise. For instance I didn’t even know there was a ski check until the end of my stay, it could have made my stay so much easier by checking ski equipment rather than lugging it up to the room each day.

Plussat: I love that it is so convenient to everything! I only had to use my car twice during my whole trip. Everything was walking distance!

Miinukset: I'm not sure what had happened but my car had valet parking. And they returned my car with wheel/ tire was flat

Plussat: The experience, location, hostess, house keepers were very friendly. The spa was nice, room size is great.

Miinukset: N/A

Plussat: The location and room was nice. Very quiet.

Miinukset: The parking is too crowded especially behind the main building. Hide-a-bed not comfortable. Too warm on the third floor with no air conditioning.

Plussat: Great atmosphere. Thank goodness the staff was willing to fix our reservation after Booking.com showed it was cancelled. Lisa was great and fixed it quick. Clean, nice rooms and an easy walk to the casinos.

Plussat: Nice outdoor area to relax in, and an indoor hot tub. Close to downtown but away from the crowd. Nice pub nearby.

Miinukset: Parking was a little limited, we had people coming from different areas, so had more than one car. Also the oven/microwave was a little challenging, no instructions on how to bake.

Plussat: The front desk woman was horrible and I mean horrible. She treated me like I was stupid. She talked to me like I was an idiot. I couldn’t believe it

Miinukset: The front desk staff was awful

Plussat: It feels like home as the room had full kitchen and the lobby looks a living room.

Miinukset: Didn’t serve breakfast on Sunday and Monday (only Saturday) and I didn’t know. So I could had brought food to my own breakfast.

Plussat: Clean,roomy,nice kitchen and living space conformable bed helpful staff nice  and hottub a very nice place would definitely stay there again!!

Miinukset: Parking was limited could have been so limited because of there was a lot of snow might not be as bad if there was less snow or no snow

Plussat: Don't let the location fool you. Enter the room and you will be pleasantly surprised. Nice and spacious room. Excellent backyard view. I now understand why this place has high recommendations from others. 5* rating.

Plussat: The lady who checked us in and helped me on the phone when I called to inquire about this location, hotel employee is awesome! I would recommend this location to my friends based on her alone!

Miinukset: The fact that they didn't want us to back in, I didn't understand that.

Plussat: Every thing about the landings is all you want to have in a hotel it was perfect

Miinukset: Every thing

Plussat: I loved the staff and how attentive they were. We were warmly welcomed and treated as if we were queens! I loved the car service, the bikes, the heated floors and fireplace, and of course the beautiful view!! That made the entire trip THAT much more worth it.

Miinukset: Everything was amazing! The place is like heaven!

Plussat: We've been to Tahoe so many times but stayed at this one the first time. With an infant and a dog, we wanted to get away from home and relax for a long weekend. The fact that they allow pets ($75/day) is a good bonus. Slightly steep fee for pets but well it is a high end hotel. The staff are really nice from the start. Valet service is complimentary and they are really responsive. I actually wanted to tip them and did. We got the Premium King room and this is a nice sized room for the 3 of us including the dog. We had enough space to open up our baby crib and the dog bed. The view was not so good especially considering the hotel has rooms facing the lake. The location is fantastic since it faces Lake Tahoe and so you can quickly walk over for a nice walk by the lake. The Heavenly Village is also very close (0.7 miles) so you could walk it if you wanted (they do have a free shuttle also). Beds were comfy and the jetted tub was awesome. Heated floors and toilet seats round off the luxury experience. There was a wedding party at the hotel the night we checked in and we were happy we were not close to it. Any rooms close to it would have to deal with a lot of loud music. The on site spa is great, a little pricey but great service. Totally recommend for a relaxing stay if you are willing to pay up a bit. Note that the final bill will have all sorts of little fees for various things - slightly annoying that that is not apparent when you book on booking.com first.

Miinukset: Rooms were slightly worn but not a huge deal. Room service menu is quite pricey and has delivery charge and gratuity automatically added though this is probably not unusual for many high end hotels. We didn't use it since that was a bit of a turn off and we decided to just eat out or get food in.

Plussat: The customer service was excellent

Miinukset: The price was a little steep

Miinukset: 1. There was no hot water in the morning when outside temperature is -8 C and they couldnt seem to care about it.

Plussat: Great location right next to the Lake. The courtesy shuttle to the centre of the town was great and the drivers were very accommodating. The vallet parking was good too and the staff were very helpful. The room was comfortable. Great bed and pillows. We liked the heated towel rail and underfloor heating the in bathroom. The heated toilet seat was unexpected and actually quite nice, once we had got over the shock! Our deck/balcony was in full sun by the end of the afternoon and such a lovely spot!

Miinukset: The reception staff were polite said "Good morning" and "Hello" but not much warmth, knowledge or enthusiasm. Our bedroom was very overlooked, we had a King suite overlooking the lake. But the bedroom window was in full view from the main patio area. Many other hotel guests and visitors were encouraged to sit here with tables and chairs and take in the view. Not private at all and a big disappointment! The hotel lacked a lounge to sit in. The bar area was ok but laid up with tables for meals. It would have been nice to have some cosy chairs or couches to relax in - we really felt this was a shortfall. Unexpected for a hotel! The spa - the prices looked so expensive and we didn't bother. We would have happily booked treatments but not at those prices. The bar/restaurant service at lunchtime was poor! Slow and from unapproachable staff who looked disinterested and exhausted. The bar/restaurant staff in the evening were much better, but different personnel every night - seemed strange! There wasn't a feeling of a resort more like a motel but with excellent vallet parking!

Plussat: The staffs are the best and helpful.

Miinukset: The restaurant closes early 9.30pm and no other food or drink service late hours.

Plussat: Was such an amazing experience! Everyone was polite and got everything to us as soon as we requested it! Definitely will be going back

Plussat: Location was great, perfect for the lake. Jimmy's restaurant was very nice and the wait staff were great!

Miinukset: We booked a pet friendly room for our dog, we were told we could only stay on the ground floor next to the lake car park. It was very noisy and the nightly cost did not match my experience. I am a seasoned traveler and this was not good value for money.

Plussat: The staff, decor and small, thoughtful touches were great.

Miinukset: I thought the restaurant, Jimmys, was overpriced for the quality of the food. Menu did nothing for us.

Plussat: My wife and I were greeted by the valet/concierge gentlemen right away and were offered a glass of cold champagne! Set the standard for the rest of the stay and they didn't disappoint! Love this place and see ourselves coming here for many years to come!

Miinukset: Didn't like that my sister in law's room was in a totally different building than ours, but understandable given the layout and they were completely booked that weekend. Also couldn't believe her room was much larger and nicer than our premium lake view king, given our room was $80 more per night. But the view made up for it. After all, it was only for one night.

Plussat: Quiet hours, DVD player, kitchenette, close to Shopping, posted quiet hours.

Miinukset: King bed is not an American king, it’s what is called a short king. Too small for me to sleep in. Only one in-hotel restaurant (more like a bar and, grill), no on site kitchen so no room service, no self parking.

Plussat: The programs the resort offers and the pool.

Miinukset: Nope

Miinukset: Did not honor the reservation. Gave a single bedroom villa instead of double room, splitting up the family to different rooms on different floors.

Plussat: The location

Miinukset: My sheets smelled of cigarette and the room was dirty

Plussat: Friendly staff

Miinukset: They have no public parking and charge $29 a day for valet.

Plussat: Felt I was in a cabin, and homey I felt very comfortable

Miinukset: No all was perfect

Plussat: Comfy bed! Great pool and hot tubs! Friendly staff.

Miinukset: Later check out time would have helped.

Plussat: Location

Miinukset: The cleaning crew folded and hung up dirty towels like they were clean. We hang up our towels if we will use them again but the towel on the floor that was obviously very dirty was folded and hung up. It was disgusting.

Plussat: The staff was extremely friendly and the hotel was very clean

Miinukset: I didnt like being asked to listen to a Time share presentation

Plussat: The fitness classes and the size of the room

Miinukset: A little dated old furniture

Miinukset: A long walk to my room when the pool was closed. Then I didn't know about the pool's closure.

Plussat: Very friendly staff, very clean rooms.

Plussat: The customer service was amazing! All staff were very hospitable. Thank you guys for a great experience in South Lake Tahoe. My wife and I especially loved the butt warmers on the toilet. A great add in.

Plussat: Surrounded by pines, these two recently remodeled motels are a walking distance from the lake, SLT restaurants/bars/market, and a short car ride to some excellent hikes. Nice common area w/games, fire, various cozy places to hang out both indoors and out, lovely breakfasts (though not for carb-limiting diets), decent beer/wine selection. Comfy beds, and you’ll have an apple TV to get to your shows. There is also a swimming pool and a hot tub, both outside.

Miinukset: For the price, rooms are very basic. But perhaps that is a part of its charm. There is no coffee machine in the room, but free tea and quality espresso drinks are available in its “club house”/common area, a short walking distance. Water pressure in the shower is very low (washing a dog after hikes was a problem). Also, despite positioning as a dog-friendly property, all but one grass area were prohibited for dogs. But to balance that out, there are dog treats in the “lobby”. I understand there is no A/c, but we visited in October, and the heater worked well.

Plussat: We loved the design of this hotel. Everything looked great and was very functional too. Some great design ideas such as waterproof mats for the ski season and heated toilet seats. All very clean and comfortable and the staff were super friendly. Just a short walk to the beach or into the village so good location. Evening s’mores by the fire is also a great addition. Sadly too cold for us to use the pool etc but looked great. The lake is stunning and we wouldn’t hesitate to recommend this hotel.

Miinukset: The heating in the room can be a little noisy when it decides to have a short blast but it doesn’t last long so no big deal really.

Plussat: The place has a very cosy, casual and friendly feel. I really liked how it is designed. A lot of thought went into making the facilities functional and beautiful at the same time. Lots of little surprises come your way while staying there....the location is also fantastic! Breakfast is included and everything offered is of very good quality, Loved the coffee, orange juice, jam, waffles..... Would love to come back and stay there again!

Miinukset: Nothing really!

Plussat: Can't recommend The Coachman Hotel enough peeps! Super hip, sweet accommodations, rad staff, optimal location and the price is right! Def returning for a longer stay next time. Make sure to take them up on the complimentary S'Mores at the hotel's huge communal fire and play some corn hole!

Plussat: Very fancy!

Plussat: Great location with all the utilities I needed. Very friendly staff.

Plussat: The hospitality was what traveling used to be like, hosts were friendly and supplied you with plenty of info. Next time I visit the area I’ll be a repeat customer.

Miinukset: Bedding had a overpowering floral scent, it was quickly remedied.

Plussat: This property is close, within walking distance to all the casinos and also the lake. The rooms are charming and have the feeling of old Tahoe. The rooms were very clean and well supplied for fixing meals. The staff was attentive to our needs and checked in everyday to see if everything was all right.

Miinukset: The only thing that we could have used, is a cutting board and Coffee filters.

Plussat: The owners are so welcoming and always remember us! It is has a nice home like feeling. It is a short walk to the casinos and in summer there is a private beach, which is also a short walk/drive. Each cabin comes with table,chairs, queen bed, tv, mini electric fireplace And heat. It just a overall relaxing great place to stay it.

Plussat: The cottages are very nice but if you want a more rustic environment and more away from the main strip, choose somewhere else. If you want to be in the midst of all the casinos and restaurants, this place is wonderful.

Plussat: Lovely period wooden cottage

Plussat: Very nice and cozy place. Location is perfect. Clean comfortable and the receptionist was very nice

Plussat: Very clean, friendly staff and you can't beat the location. Also dog friendly.

Plussat: We loved Doc’s Cottages! The staff are wonderful! The history is so cool! The cottage was so homey & comfy! The location was perfect! Close to beaches, shops, restaurants, & casino that we came to town to attend a concert, Los Lonely Boys! And the scenic views were beautiful. We didn’t want to leave! Thanks, Angie, Lloyd & Deb!

Miinukset: Nothing, it was all good!

Plussat: The location was on the beach. Just what we wanted. The restaurant, Heidis, was delicious.

Miinukset: The commode in our room was very small. Should switch to elongated commodes.

Plussat: location!

Miinukset: bathroom was so small you could barely fit yourself in there! Pool needs to be painted.

Plussat: The view was fantastic. The room was spacious and clean.

Miinukset: The exterior was a little run down and no breakfast was offered.

Plussat: Right on the beach with view of lake from balcony

Miinukset: No microwave in room

Plussat: Location and view of the lake were good!

Miinukset: no microwave in room

Plussat: Location

Plussat: Location was perfect.Very comfy and cozy condo.Wonderful and helpful staff.

Miinukset: The shower fixture was very hard to use.You had to pull very hard to get it to turn on.The bed mattress was very warn out.You sink into the middle.It would be nice to have central air and heating instead of the old floor heaters.It made it very hard to keep the temperature just right in the condo.

Plussat: Beautiful location. Helpful staff

Miinukset: Sound insulation. Creaking of guests in upper room

Plussat: Right on the lake

Miinukset: No

Plussat: The staff reached out right away to comments I made from booking.com and was very a accommodating! Excellent service!

Plussat: The views were amazing plus a private beach.

Miinukset: Bathrooms are dated but still clean.

Plussat: I appreciated that there was no horrible resort fee and the parking was free. Gas fireplace in our room was super. Great view of the lake.

Plussat: Unlike most HI Expresses, this one was spread over three or four buildings, with an alpine feel to it. Our room was in the administration building, above the lobby. It was large, well furnished, in good condition & clean. The bed was comfortable and the breakfast was pretty good. The staff were friendly and the price was reasonable. We were very happy with our choice of hotel & room.

Miinukset: Nothing.

Miinukset: No hot water for evening shower

Plussat: Right on Tahoe blvd, walking distance from Casinos, restaurants and heavenly village. Service is good, breakfast is a nice add on, free parking . They provided us with a crib for our baby

Miinukset: Furniture and carpet are old, split ac unit is kind of loud

Plussat: Location is strategic, good breakfast

Plussat: The bed was super comfortable which made for a good night sleep.

Plussat: The bed was great.Breakfast food was well prepared.

Miinukset: Nothing

Plussat: Great property, clean rooms and friendly staff!

Plussat: Rooms were clean and the hot tub was hot. The sauna was a nice touch.

Miinukset: The pool said it was heated and it definitely was not. There were also no hooks or chairs in the hot tub room so had to put our stuff on the wet floor.

Plussat: The breakfast was outstanding. Thanks!

Miinukset: No... everything was very good.

Plussat: Beautiful location, well-maintained and fair price. Staff were informed, helpful and had great attitudes.

Miinukset: Minor suggestion: Ditch the Auto-pancake machine and bring back the traditional waffle-maker. The Monday 8-20-18 breakfast. We arrived a little after the 6:30 start time and several items still weren't available by the time we left at 7:15.

Plussat: The location was great. Accessible by walk to many of the sightseeing spots around south lake Tahoe.

Plussat: This hotel is pretty much in the hub of Lake Tahoe, walking distance to Harrahs and lots of restaurants nearby. We parked at the hotel free parking and walked around, not taking our vehicle out of the parking lot!

Miinukset: The breakfast room was pretty crowded and small. No enough room to move around between the tables.

Plussat: I liked the kitchenette. The staff were very friendly. The idea of having activities everyday was for the guest was very thoughtful and creative.

Miinukset: The informational email said that there was ac but there was not. The bed was too soft and hurt my boyfriend and I'still backs.

Plussat: Location was great, room was quiet and clean (we had a one bedroom suite) I would definitely stay here again and bring our kids next time.

Miinukset: Bed was too soft, heater in master bath was broken, HBO kept cutting out while trying to watch Game of Thrones!! Parking lot was being redone while we were there so we kept having to rotate where we parked but it wasn't a huge deal

Plussat: Location

Miinukset: Delayed check in, overheard 2 situations where the guest came back to the lobby because someone else has occupied the room. All jet tubs have been disabled. Valet parking makes it hard to grab items you've forgotten in the car.

Plussat: Front desk staff-  welcoming and helpful on several occasions.

Miinukset: The beds were too soft and not supportive.

Plussat: The location is very good. The room was beautiful and very well appointed. The view was of the pool with trees and landscapes The staff was very friendly and knowledgeable. The valet parking staff were great. Roof top tennis was incredible!

Plussat: yoga on the roof and the size of the room and the free valet parking.

Plussat: I was very impressed that my room included 2 bedrooms, a jacuzzi that could fit 6 people comfortably, and it had a living room! Perfect size space to get myself ready for my wedding! At the end of my trip, we checked out and the valet was getting my car but my battery was dead. Valet attendant went above and beyond to get my battery working again in the garage before bringing it up to the front doors - all of this at 5am!!

Miinukset: I would have liked more breakfast options in the snack area. Due to the nature of our visit, we didn't have time to go out for breakfast. Something else that was also surprising was parking is valet only. I don't carry cash with me so I'm very thankful there was an ATM inside.

Plussat: Love the location, room is very comfortable and spacious. Staff is very friendly and easy to ask questions. Price for the room was very, very reasonable. Oh! And love that they added a little store, new coffee bar and some evening meals.

Miinukset: There are too many mirrors which dates the place but they are remodeling - hopefully taking out the mirrors - especially the one where the toilet is!

Plussat: The staff, location and facility were excellent. Exceeded my expectations!

Miinukset: We liked everything!

Plussat: The studio room was amazing. Like a little house with a living room separate from the bedroom and fireplace. Loved the coffee bar in the morning. and the lobby and seating areas were lovely. Best of all, the valet parking and the courtesy of all of the staff right down to housekeeping.

Miinukset: Mattresses on bed need to be changed. They are a bit old.

Plussat: The lobby was warm and inviting. Valet parking a plus. The room was spacious and everything worked

Miinukset: The only issue was the tub/shower very awkward getting in as it was this huge jacuzzi tub large enough for 4 people. The shower appeared to be added as an afterthought

Plussat: Been staying for years ... very comfortable!

Miinukset: Just being there.

Miinukset: The hotel was ran down. The shower set up was not disability friendly and room was outdated

Plussat: Nice convenient stay in Lake Tahoe. Friendly staff and good overall experience in the resort. Crib was provided upon request. Big rooms. Good as a base camp to explore the lake.

Miinukset: Eating area and materials in the room were a bit poor (plastic cutlery and dishes). Room was dated and would benefit from an entire redistribution, as the bathroom was in the middle of the room. Shower area was rather uncomfortable as it had a hot-tub that only could be used as a shower. Valet parking (free) seemed a bit redundant; I could have parked my car by myself if provided the keys to the carpark.

Plussat: The bed was comfortable.

Miinukset: Avoid unless you love excessive noise. You will be treated to hearing the room next doors spa, AC, toilet flushing, showers VERY loudly inside your room at all hours of the night and early morning. We sadly had two nights booked. We turned of our AC as we did not pack industrial rated earplugs to deafen the unbelievable drone of the AC in cooling mode. The staff are well aware of the noisey plumbing. I was told by the receptionist that they do not recommend their guests restrict the hours of spa usage. Mind you the spa is only one excessive problem this hotel has... AVOID

Plussat: Very nice staff and very clean. Loved the free bikes to ride thru town.

Miinukset: No elevators

Plussat: I was worried the shower and hot tub in the room would be outdated or dirty, but it was actually very luxurious, clean, and HOT. Two shower heads allowed us to both stay warm while showering, and then we got into the steamy hot tub. Just what the body needed after a day on the mountain. I also really loved the tv was on a swivel so we could watch from our bed, or the hot tub. The king bed was clean and pillows were full. I'll definitely stay here again.

Plussat: The mirrors were great . Rooms are being updated . Looking forward to another getaway .

Plussat: Room was clean, staff was great, this hotel has become our favorite place to stay in Tahoe

Plussat: Its very close to a lot of locations, food, casinos, heavenly and the gondola. It’s a great value for what it is, room was big.

Miinukset: Only thing i didn’t like was the fact that the shower with the spa was out in the open. No door window or curtain. So theres no privacy for you if you go with someone else that you’re not comfortable with.

Plussat: No complaints here. Stayed in one of the standard rooms. Very spacious with a BIG jetted tub. Staff was all very nice and helpful. Location was great, and parking was easy.

Plussat: This is the 3rd trip that my husband and I have made to Fantasy Inn, it is a fun place for couples, our visit this time, was not as great as it has been. There was very noisy room above us, and they made noise most of the night, I did call front desk and it lessened but did not stop...we booked thru Kayak, and expected to get one of the theme rooms, but because of some strange problem between hotel and booking site, the hotel staff, can't assign a them room, and don't have the info to call the hotel guest to assign room # for theme room...so bottom line we showed up and paid for theme room and got "regular room" this was huge disappointment...overall I like the rooms, large tub, show, and mirrors....those features are fun...the down side, is that carpet needs to be replaced in the rooms, they have redone carpet in halls...the staff and front office area could do with more updating and more features to enhance the experience...

Miinukset: noise, paying for a theme room when booking and then note having it available ....carpet needs to be replaced very badly in the room, front desk area could be updated ...

Plussat: loved the location, room and spa bath was amazing

Plussat: The hotel is pretty decent. The remodel is nice, there are still a few things that need taken care of. The spa baths should be replaced. All in all it was a great stay and the staff is friendly and helpful.

Miinukset: Bubble bath in the room