Big Pines Mountain House

Location, location, location. Close enough to the main drag that everything we needed was accessible in moments, but far enough from it that the noise wasn't a problem.

There was a very weird dichotomy going on. State of the art tablets showing activities, etc., but the floor of the shower stall was getting ready to fail. There was clear evidence that a repair had been made inside the wall to the shower fixture, but instead of closing up the wall, spackling and repainting, as a professional job might have been done, there was a plastic plate stuck on the wall on top of it (with the cut line in the drywall visible above it). The carpeting on the stairs up to our room on the outside of the building had worn holes in it on every step. The window blinds wouldn't close all the way so the light from the landing outside partially shined into our room all night, and when my husband woke up suddenly at 4:45am, he got up, thinking the sun was already up.

The room was hot. It took a long time for the wall AC to cool the room down. The room was extremely bright in the morning. The tablet in the room was a good idea, but did not send messages to the staff as it was designed to do.