Strasbourg hotellit Place de Haguenau - Les Halles

Plussat: The staff was very friendly, the location was great, and breakfast was good too.

Miinukset: Parking is expensive.

Miinukset: My first room was cramped, the bed had not been made properly and there were hairs on the pillow case. However on request I was moved immediately and so have scored the hotel highly

Plussat: I always use this hotel when I stay in Strasbourg. I will continue to do so!

Miinukset: Nothing.

Plussat: Last time i stayed the cleaning was a bit concerning, this time there have been lots of improvement and cleaning far better than before.

Miinukset: Noise from floors

Plussat: Really helpful and friendly staff and the hotel itself was modern and cleaned to a very high standard in an ideal location.

Plussat: Clean

Miinukset: Poor breakfast No concierge Elevator did not work for a while.

Plussat: Not much not a boutique hotel run on the cheap with poor staff and service

Miinukset: Breakfast terrible. Ran out of food and staff did not clear the tables. No hotel facilities for bar as advertised. Won’t stay again.

Plussat: Modern and nice, close to the city center and touristics places.

Miinukset: The parking access , no elevators and no access from the hotel lobby

Plussat: Breakfast was excellent. Lots of choice for vegetarians. Pleasant staff

Plussat: The location was very convenient to the old town, just a short walk over the bridge.

Miinukset: The lift wasn't working and we were on the third floor. Travelling by motorcycle meant we had panniers and top box ( very heavy) to carry up 3 flights of stairs.

Plussat: The children's facilities were excellent and the location was really perfect. I was concerned that parking would be hard to find, but it was absolutely fine and safe.

Miinukset: The night receptionist was away from his desk for ages and ages... but really everything was great

Plussat: The room is big enough for four persons and there are some spaces to put personal belongings

Miinukset: No locker

Plussat: I like location it’s pretty close to the very center of Strasbourg and bus station to other cities.

Miinukset: I didn’t like card system because keys have some problems with opening.

Plussat: The bed was very comfortable, great pillows. They give you a towel! Private bathroom for our room with 6 girls. I appreciated the second sink/changing room for someone to use if the bathroom was taken. Very clean. Location easy to walk to popular areas.

Miinukset: Staff threatened to kick me out if I brought in outside food. If this is being marketed as a hostel it's unreasonable to expect/force patrons to eat at their restaurant or not be able to go to the grocery store to maintain a budget. Not a social atmosphere. No A/C but the windows did open for air circulation.

Plussat: The location is good. Reception part is big enough to be socialized or work, eat...

Miinukset: During my staying, it was very laudly and the walls are very tiny, I heart everything outside of my room. If you can sleep under the big noise, go on. I had to go to reception and ask for changing my room because I've been awaken 3 times at night. They didn't change my room but tried to keeo clients silence. It worked only for 1 night.

Plussat: Staff were very friendly, rooms are really clean, restaurant downstairs serve good decent food

Miinukset: It was noisy outside!

Plussat: Spotlessly clean. Friendly staff. Great location. Very comfortable beds and personal light and power. Rooms are spacious. My rating on the staff is for whomever was working the late night desk causing the issue below. All the other staff I interacted with were fantastic.

Miinukset: I stayed in a dorm. The site had a habit of checking people into already occupied rooms very late at night disturbing those already asleep. Whilst this may seem minor for a hostel it isn't when considering the amount of empty rooms and doing this post midnight. I've traveled now for 8 months in hotels around the world and have never encountered such a situation as below. The last night of my stay I had to pack and demand an alternative room at 3:30am as after midnight they checked an extremely drunk alcoholic into the room. I drink, I'm not exaggerating. Already asleep to catch an early train I was startled awake as he crashed into the room and he then proceeded to be very loud in an unresponsive stupor for an hour while drinking beers from cans and vaping. His smell was also horrendous and the room quickly smelled lime a beer filled ashtray! After disturbed sleep for the next 2 hours I luckily woke to his choking cough and him standing at my bed about to urinate over me again in a stupor. Luckily I was able to direct him to the toilet in time. This sort of situation should never have occurred! I certainly never would have expected it at a seemingly quality establishment such as Ciarus. He should never have been checked into a room with others at that time of night in that condition. As a result I had only 2-3 hours of bad sleep and am now exhausted facing my next destination. What was even the point of the last night there? The night check in processes need changing.

Plussat: Great location near the centre of Strasbourgh. Spotlessly clean, providing fresh towels daily. Well-planned washing facilities in the hostel part of the building with shower+toilet plus separate room with sink only for teeth cleaning, changing etc.

Miinukset: This is NOT a criticism, but it's not a rough-and-ready kind of a hostel, a bit more upmarket with business travellers etc staying in the en suite rooms.

Plussat: Clean rooms, helpful and friendly staff, great location

Miinukset: Noisy outside

Plussat: The location was really good, just a short walk from the cathedral and other tourist attractions. The hostel was also clean.

Miinukset: The breakfast was not worth it's almost 9 euros price.

Plussat: Kohtuuhintainen vaihtoehto aivan keskustan vieressä. Yhden hengen huoneessa oma suihku ja wc. Kaikki todella pelkistettyä mutta siistiä, hyvä vaihtoehto kun hotellilla vain nukkuu.

Miinukset: Meteli muista huoneista kuuluu läpi selvästi. Henkilökunnalta odottaisi tiukempaa otetta varsinkin nuorten ryhmien käyttäytymiseen,

Plussat: Lovely meal in restaurant in evening, attentive restaurant staff and great presentation. Just what we needed after long journey. Work still being carried out on new reception, but the finished bar and restaurant area was finished to a very high standard. Bedrooms were high spec and very comfy beds, lovely little touches like radio in rooms, great air con and very quiet, had a great nights sleep. Area is perfect we had breakfast in hotel which was yummy and good price, then went off for a little explore before we carried on with our journey home. We definately visit this hotel again.

Miinukset: Could of done with a couple more cups and milk for room as only enough for 1 coffee and cups not reusable.

Plussat: Location

Miinukset: Hotel Constructions

Plussat: the position is very close to che city centre and the restaurant area

Miinukset: not a lot of facilities

Plussat: Room was clean and comfortable

Miinukset: Hotel undergoing big rennovations at lobby. There was no prior communication from Novotel. What a bad surprise.

Plussat: -speakers in hotel - comfortable bed - was connected to the mall -10 min walk to reach downtown

Miinukset: -Building was under construction -car parking not good for highest 2m so i park car in car relay parking then use tram to reach near station to hotel -Buffet selection was little

Miinukset: reception floor was under construction and it was so noisy. I wasn't informed about this when I made the booking

Plussat: the location is top

Miinukset: the hotel was in renovation

Plussat: Very good location. Close to old center. The parking is next door. Friendly personnel.

Plussat: Friendly staff

Miinukset: Lobby was being renovated and it is attached to a mall.

Plussat: The breakfast bar was very good. Good size family room. When we asked to change a room that was initially assigned to us due to smokey smell, the staff obliged immediately. Central location.

Miinukset: The lobby and reception area is undergoing major renovation work which we were not aware of. They should have advised at the time of booking. Access between carpark and hotel not straightforward.

Plussat: The staff was really helpful, and the hotel was about 10 minutes walking from the center, well connected with the train station.

Miinukset: Didn't have good windows, we barely felt the air and it was hot in the room. Also, you hear all the trains since it's close to the station.

Plussat: parking garage for only 9€ per day, close to the inner city

Miinukset: near a big street (loud), air conditioning and a hairdryer in the rooms would make it more comfortable

Plussat: Comfortable bed. Very nice breakfast room and food and coffee. Reception staff were fantastic and assisted us when needed.

Miinukset: There was no toilet paper and not enough soap/shampoo. There was not enough coffee/tea, etc in the room. The electric kettle shut down before water had boiled and might be faulty.

Plussat: It's in a more accessible environment

Miinukset: Since it's an apartment, the rooms are clean once in a week or you pay 20 euros everytime you need the service.

Miinukset: We did not really enjoy our stay at the city residence centre strasbourg. The whole room was not cleaned up at all except the bed. In the bathroom were hair and dust and dirt all over the floor. The toilet paper holder was broken and the shower wall wasn't closing. The mirror was over and over with water or whatever splashes. All the towels smelled like fish, and this was the only thing that was changed during our stay. The kitchenette was not cleaned up. In the furniture was dust really visible, we can't put our things inside. The water boiler smelled like vinegar. The bed was very old that we rolled all the time in the middle of the bed because there was a real whole in the matrace. We asked after all if we could cancel the breakfast, but the reception told us that isn't possible. They took our breakfast marks and so we payed for breakfast but did not have it.

Miinukset: Room a little stuffy when warm outside

Plussat: Very conveniently located just a couple blocks from the train station, which was perfect for us. The place had kind of a hostel-y vibe to it. The room was pretty large and had all the amenities we needed. It even had a little kitchen area with a mini-fridge, sink, dishes, microwave, etc. The beds were comfortable and everything was clean. There was also a heated towel rack in the bathroom. While they weren't able to provide a late checkout(which the card in the room suggested was possible), they did offer luggage storage after checkout, which was nice of them.

Plussat: Henkilökunta todella avuliasta.

Miinukset: Pyyhkeet olisi pitänyt erikseen tilata.

Plussat: The staff were nice and kindly

Plussat: Newly renovated rooms Parking on site Short walk to city center

Miinukset: No water on the room Common areas looked old

Plussat: Electric garage door failed but they responded very quickly

Miinukset: The carpets were a little tired.

Plussat: It was just 7-8 min walk to Homme de fer, the city center. Everything is in walking distance. The rooms are good, bath also, the beds are amazing, so comfy. For the cheap prices, you get a lot!

Miinukset: Your room doesn’t get cleaned during your stay unless you order and pay for.