Kamisuwa Onsen Shinyu

1. Free pickup from the station, let the tourist information know and they can help you to contact them. 2. The room was so spacious! 3. Price included breakfast and dinner and they were good! 4. Hotel has a 3 hour plus tour to the 4 shrines but in Japanese. We FnE and returned to the bus at the given time. Can drop off at the train station at the end of the tour but we didn't as we had some pieces of luggage. But they took us to the station after we collected the bags. 5. Lake view but even better, just cross the road and there's the lake.

Nothing!

Of all the things we love about the hotel, the onsen, the private dining room for both breakfast and dinner, and the food really stand out. Needless to say, the service is top!

The staff were incredible, so welcoming, professional and always there. The hotel itself was beautiful, spotlessly clean and just felt so very peaceful. My room was lovely, I'm glad I paid extra for a view of the lake, I sat looking out the window in the evenings. The food was incredible, so many different dishes that you could see loads of thought went into, they weren't all to my taste but I liked being able to try so many different foods. I wasn't brave enough for the public onsen but I did book the private one, it was so relaxing, I could have soaked in there for hours. I rented out a bike to cycle around the lake, the bike was very basic but cheap and got me around the 16km! The next day I also went on the free bus tour of the main 4 shrines in the area. My Japanese isn't great so I couldn't appreciate what our guide said but it was well organised and the shrines were beautiful. I would recommend Shinyu to anyone!

staffs are friendly and helpful, wonderful dinner and breakfast, great onsen (both of private and public onsen), hotel locate next to lake Suwa so you can see beautiful view and go for a walk there.

a little bit far away from station but they have shuttle to pick you.