Aqua Bella Hot-Spring Hotel

The rooms were spacious and the spring tubs were very comfortable and large. There were many freebies including wine, fruits, and coffee.

We didn't realise that check in was after 530pm when you book on booking.com. It's fairly logical since they need time to disinfect all the baths individually, but we may have planned a diff route if that was something we knew.

Auto check in system is making check in much slower. And don't know why they no more sending rice dumpling in ginger soup at night. I supposed they should also considered having massage service.

The hotspring bath tub is exceeding expectation. They provide us in-room coffee machine and serving dessert. Staff is friendly

Emergency lighting and the noise from the fridge are disturbing sleep quality. The tedious and non-value added check-in procedure takes long time. We still need to scan passport and type name after we made payment to staff. This is not fun process especially hotspring hotel check in timing usually later than standard timing 15:00pm. Breakfast is under expectation, variety of choice is just ok, don’t have flower tea compared to other 3 star hotel. Coffee serving at breakfast is just so so, only two types. When people comes to hotspring hotel, they are coming for staycation, facility, food and good night sleep are important. Only hotspring facility is meeting expectation for me