Pacific Star Resort & Spa

Nothing

The room was not cleaned daily. Smelled like it the sheets were wet. Bed sheets did not feel clean.

Awesome location! Fast checkout process!

No greeting from front desk staff during checkin. They all look away hoping the other one will service the customer. Room is clean but rundown....definitely needs upgrade. Bathroom door needs replacing. TV did not work, but was replaced quickly. Room card did not work (twice) very inconvenient.

Location is pretty good, the hotel was able to drive us to the airport for a discounted price, at least the laundry soap and dryer sheet was free.

I didn't like a lot. Smoke detector was wrapped with plastic bag, bed was uncomfortable, wall paper peeling, we can't turn hot water faucet in the shower, carpet is very dirty, hole on the floor in room 710, room lighting is bad, A/C is not cold enough even if thermostat was set to 70 deg. cup o'noodle cost $3.50, no events or shows in the hotel and most of the guests we spoke to were bored. These are just to name a few.

One restaurant there Manhattan Steakhouse had really good food but pricey.

Booked a room with an "Oceanview" and King Bed. I was initially given a room facing the lobby and double beds. When I asked why I was given that room and showed my booking confirmation, I was moved to a room with a King sized bed but still a view of the dirty top of the lobby. Pool was dirty.

Proximity to the airport and beach. Free Parking.

The entire building was very outdated, rundown and VERY dirty. The Internet was very slow and did not work in the room.