Zest Hotel Airport Jakarta

Only bed was OK.

- The door's room was broken (could not lock) and had to call twice after waiting for nearly half hour just after the check-in (and I needed to go for a dinner). Finally, I had to move to a new room. - No refrigerator, no hair dryer. - Breakfast was insufficient for customers- every tray was nearly empty and even the drinking water was unavailable -the dispenser didn't work. - The said shuttle airport bus service is based on the first come first serve basis so I had to wait for a long while to ensure that I could take the one I wanted in order to catch my flight. No booking is allowed.

The breakfast was awful taste, we had breakfast around 9:30, and we were late for the shuttle and they provide no taxi with running meter, only fixed fare one. We had to pay 60k eventhough the distance is close.

Only one good thing I remember was nice staffs. They smiled and answered our questions nicely.

We have stayed here for one night to wait for the next flight in the next morning. My room was ok but no floor mat in the shower room. My colleague stayed next door and his room could not be locked. Another colleague mentioned that her room might mixed up with others because one person try to open the door at 2am. The breakfast seems not enough for the amount of people on the day we checked in. No coffee is available, I believe it was run out. Bread machine was smokey and burnt with fire. Around the food container during breakfast time was dirty, no clean up at that moment. It was like a disaster.