Tangerang City hotellia

Plussat: Location

Miinukset: High food prices on the world

Plussat: king size bed were comfy and Breakfast variety were good

Miinukset: Checked in lady who helped weren’t helpful and toilet in the hotel room smells really bad and there were still dirty handprints on glass window / wall

Plussat: Nice rooms and great pool area.

Miinukset: Requested a double bed but got two singles pushed together.

Plussat: The bed matras & the pillow are the best.... very soft and comfort... love it

Plussat: The facility in this hotel is second to none. The villa style accommodation is great.

Miinukset: The room was a bit smoky, even though I ordered non-smoking room.

Plussat: Location.

Miinukset: Rooms need to have conveniently located electric power points. I could not use the kettle as it’s power cord was too small to reach the power outlet.

Plussat: I like the garden, feels like a real resort. The swimming pool is great, there are so many trees around so we can swim the whole day.The location is close to the mal so its easy for us to eat.

Miinukset: Bathtub in my room is leaking, the bathroom floor becomes wet and slippery.

Miinukset: Towel looks old with black marks and has smells

Plussat: The hotel is located in a very strategic location. Mr Ardi at the reception was very welcoming , fast and super helpful. I even got upgraded to a bigger room with a nice view to the pool. Will be coming back for sure.

Miinukset: Nothing

Plussat: The nearest hotel from our head office. The hotel are sorrounded by malls & restaurants. Easy to reach from airport.

Miinukset: This hotel management is not as kind as another accor hotels. The reservation team is bit annoying.

Plussat: The location is great with a mall, an hospital and a great restaurant area nearby.

Plussat: refillable water

Miinukset: AC is way too cold in the lobby

Plussat: Everything!

Miinukset: Nothing!

Plussat: The hotel was generally clean and quite comfortable. The overall design and layout was pretty bright and spacious, which felt warm and inviting. The staff was friendly and always willing to accommodate our needs. They spoke English, which was helpful. There was quite a good selection of food and drinks - both at the breakfast buffet and available for ordering. We were quite happy with the hotel's location - across the street on one side was the Living World mall, and across the street on the other side was the Food Bliss area full of restaurants and eateries. We also liked that they had several water filling stations on each floor to fill our bottles.

Miinukset: While the hotel was generally quite clean, we felt a bit itchy after sitting on the couch in our bedroom - so we're not sure how often those are cleaned. The robes also looked somewhat discolored and worn, so we didn't feel very comfortable using them.

Plussat: It's a Airport Hotel. Shuttle to and from airport is free. Staff is friendly and the restaurant are ok. Rooms are old, bathroom not really clean. Hotels around have pool or rooftop bar. Here is nothing.

Miinukset: Bathroom

Plussat: The room is quite spacious, clean and comforting. The bathroom and all the linen are clean. They also provided me the prayer mats and iron which I requested. My spouse and I were quite happy and comfortable with this stay which I may repeat staying here in future. The breakfast provided was delicious.

Miinukset: None

Miinukset: Shuttle service pick up from the airport was very difficult, although service from the hotel to the airport was excellent.

Plussat: Near market

Miinukset: Nothing

Plussat: Breakfast and free transport

Plussat: Nearby airport cgk

Miinukset: All perfect

Plussat: Nice big bed, clean rooms, very helpful staff. Paticularly Danu on reception. Free shuttle bus to airport an unexpected bonus.Good value. Excellent def. Recommend.

Miinukset: No probs

Plussat: Cleanliness of almost everything...☺...location & the price are great.

Miinukset: None....everything is OK...

Plussat: It's been always my favorite a transit hotel, compact clean and good hot shower in the room, on top of all is a great shuttle pick up and drop off to the airport . A big four stars overalls .

Plussat: Because of weather issues, our flights were delayed a day for half of our group. The hotel was very accommodating and helpful in holding our rooms so we could have them as soon as we arrived in the morning. We reserved a conference room for meeting space which included lunch and coffee breaks. The staff were very attentive and kind.

Miinukset: Nothing..everything is ok

Plussat: I slept well and breakfast was good

Miinukset: Fitness center was not air conditioned. I was promised an iron to be delivered to room and it wasn’t, front desk didn’t answer the phone when I tried to follow up a few times.

Plussat: The staff were very helpful and accommodating when we had flight changes and had to change some plans last minute. The breakfast was plentiful and delicious.

Plussat: abosolutely nothing.

Miinukset: drillling and hammering at night and renovation work started early at 8am. if theres a renovation why didnt the staff inform me so i could ask for a quiter room or better yet why did the front desk put me in that area in the first place? just poor. with the amount i paid, i could go to ibis and its cheaper too.

Miinukset: Fitness center closed so early....

Plussat: Room was clean and comfortable. I liked that their croissants were freshly baked.

Miinukset: Breakfast has quite a lot of variety but the tables were limited and the food was just okay. The variety is there but the quality is not so good.

Plussat: Food was lousy! Bed was comfortable n quiet place but no Malls around. Staffs are very friendly !

Miinukset: I think a lot of improvement needs to be done with the food ! But the mojito drinks were fantastic ! All my friends agreed on that !

Plussat: Location was alright

Miinukset: It was overpriced compare to service they offer . There is another hotel closeby and well known that has similar rate. The bathroom floor was very dirty. The room was outdated and dusty, food wasn't great. Towels smells and dirty. Will not go back at all.

Plussat: Its a humble and decent hotel and the staffs and very humble and polite which should be treasured. That will make guests comes back.

Miinukset: I suggest the towels should be white and not yellowish and torn. The dosen't give me the impression of a 4 star hotel. Should also have a shuttle to the city.

Plussat: Breakfast is good

Miinukset: Nothing

Plussat: Bed is not great

Miinukset: The bed - it is not comfortable

Miinukset: Service not good requested for Water bottles never came

Plussat: To me it’s all about the convenience n price

Miinukset: N/A

Plussat: The room is big and it is unnecessary big. The hotel is nearby the airport, while maybe the road is under construction, then it takes long time from airport to hotel. But it is convenient from hotel to airport.

Miinukset: The staff efficiency should be improved. The hotel shuttle bus is not in time

Plussat: Location

Miinukset: Poor wifi connection

Plussat: Big bed and big room

Miinukset: Breakfast not as good as before since I stayed last year

Plussat: Great location and has a few nearby restaurants to eat at. We appreciated the ability to take away breakfast as our flight was very early in the morning. The shuttle is great! The room was clean and very spacious for a couple.

Plussat: We got an upgrade to a suite, and the hotel is very closed to the airport.

Miinukset: Jakarta airport is huge and chaotic and the traffic is terrible. The road to the hotel is under construction so it was very slow and confusing to get to the hotel. Then there are two Swiss-Bel in the area, one is Swiss-Bel Hotel and other is Swiss-Bel Inn. The shuttle I requested with Swiss-Bel Hotel picked us up and sent us to the Inn, driving right by the Hotel and we had to sit through the terrible traffic and wait for the other driver to pick us up and going through the traffic again. The early morning trip to the airpot was 10 minutes by taxi, compared to the 1 hour trip to the hotel. Then the taxi asked for 200,000 when the meter reads 40,000. If you can stay way from transferring at Jakarta, do it.

Plussat: Location is great, right next door to summarecon mall serpong

Miinukset: Not a big issue,but the access card for the lift did not do work all the time.several other people also had issues

Plussat: Like the Location and Breakfast menu.

Miinukset: Blankets were not clean, Bathroom not comfortable to use. White slipper are in small size.

Plussat: Location within walking distance of malls and food.

Miinukset: The building is deceptive as it was nice from outside and good Reception area but downhill after. Horrible used furniture with stains in the room. Rooms had clearly seen well past their best and didnt feel it was value for money. Just the location I guess compensated for this. I needed a 2 night stay but checked out after one and went across the road to the Ibis.

Plussat: location is good,

Miinukset: view from my room no good

Plussat: cheap

Miinukset: the bathroom was pretty small and it looks like an addition from the original concept

Plussat: Friendly staff

Miinukset: Small beer selection at the bar

Plussat: Friendly receptionist.

Miinukset: Other staff not friendly. They pass you straight without acknowledgement.

Plussat: Standard Ibis- Clean, good service and well priced. Excellent location.

Plussat: The full buffet and different Variety of breakfast

Miinukset: At the time the swimming pool was not available Maybe due to works The service desk staff and the security personal and breakfast waiters brilliant

Plussat: clean room, good breakfast

Plussat: Excellent service

Miinukset: Nothing

Plussat: Bed and pillows acceptable. Breakfast average.

Miinukset: Asked for 2 extra beds, 1 hour later, still no extra bed. The reasons are: 1. Oh one of the nuts and bolts was off, so need to find a new one. 2. Shortly after I was informed that 1 of the bed had been installed. I checked in the room, still not there. 3. Complained about the lie, given another bullst that there were many rooms asking for extra bed. So need to wait. You have to shout at them to get things moving. Crazy people! We put deposit for guarantee, but they asked breakfast to be paid on the spot. Sounds silly!

Plussat: - kuljetukset toimivat hyvin - allasosasto mukava

Plussat: Loistava sijainti lentokentältä jossa hotellin virkailija nimikyltin kanssa vastassa sekä ulkomaan että kotimaan lennoilta saavuttaessa. Mahtava istuskella kattoterassilla josta näkyvät saapuvat/lähtevät lentokoneet. Tilavat ja tyylikkäät huoneet. Erittäin joustava henkilökunta!

Plussat: Pick-up service is good. I arrived in the mid night. because I had been told the flight number, there is greeted at the exit. That was usefull.

Plussat: The location near the airport with free shuttle service was helpful for us. They picked us up at the domestic terminal and even took us to the international terminal so we could check on our flight the next day. They even came in and helped interpret for us. That was extra, unexpected, service that left a very positive mark on us. The hotel itself was very clean and well furnished. The restaurant served good food. We left too early in the morning to try the breakfast buffet.

Miinukset: Other than being close to the airport, I can't think of a reason to stay there. It is located in the middle of an industrial area with nothing of interest surrounding it. But if all you want is a comfortable hotel near the airport, I highly recommend it. They could have used a couple more people at the checkout desk in the morning.

Plussat: Overall the service and facilities good and comfortable.

Miinukset: For guests who have to go to the airport early before the coffee shop opens, they should be able to take a way bfast benefits. At least coffee break item.

Plussat: breakfast is pretty good. location to airport and free shuttle deserve a big plus.

Miinukset: wayfinders are not enough.

Plussat: Very clean, very friendly staff.

Miinukset: Isolated location, nothing close to do

Plussat: Breakfast was good. Everything worked. It is near the airport. The hotel shuttle was on time and free

Miinukset: Everything was good

Plussat: Close to the airport, free airport shuttle.

Miinukset: I got a stomach bug from the restaurant in the hotel.

Plussat: Läheisyys lentokentälle, kuljetus toimi loistavasti. Mukava kattoterassi istuskella

Miinukset: Huoneessa hämärä valaistus, lukulamput puuttuvat

Plussat: Beautiful hotel, close to the airport. Staff very helpful and friendly. Excellent food with several restaurants. Room spacious and comfy.

Miinukset: Hotel sort of off the beaten path so hard to walk anywhere from there.

Plussat: The whole place is a peace of art. Every wall and floor is covered with cool wood or granite. Restaurant open 24 hrs! They refunded one night due to flight cancelation.

Miinukset: . A lot of smoke in the air outside - I think maybe the neighborhood burns it's garbage. Strange smell in room occasionally. Was probably outdoor smoke/septic?

Plussat: Location and staff

Miinukset: Dirty and really worn down. My room was infested with bugs

Plussat: Room, Swimming Pool, Breakfast Menu

Plussat: water park

Miinukset: the water at the slides are not strong enough they did apologize

Plussat: This is my second stay at Ara Hotel. The first stay around 1 year ago was really amazing, But I feel this hotel is being downgraded now. The hotel have to improve their room cleanliness. When I enter the room after check in, I just found the bed cover really dirty and there are so many yellow spot on it. Good luck Ara! Regards

Plussat: Good location, comfortable room