Taoyuan hotellia

Plussat: It's good resort for family who have children! The facilities are great for children!

Plussat: The bed was comfortable as well as the shower and the bath, even the meals in both restaurants, We all have had great time during our stay.

Plussat: the poolside was awesome with food, drinks, and music. only the number of the recliner is limited, but thankfully there were not many ppl this weekend so we're lucky to get one. the staff was awesomely friendly.

Miinukset: limited recliner.

Plussat: Excellent Spa

Miinukset: Scale not working in room 567 (NO battery) Power generator makes loud noise Gardener starts at 7am with garden vacuum which sounds like a missile test right in front of my room (why not starting at 9am with gardening work)? Happy hour at pool bar this time very basic but maybe because of bad weather...

Plussat: Location

Miinukset: Other guests were extremley noisey

Plussat: Shower and staff, especially staff

Miinukset: There isn't really an airport shuttle even though they claim there is. There is a public bus from the airport that drops you a 10 minute walk from the hotel. Rooms are very crowded. The hotel occupies a floor of an office building and a 5th floor lobby.

Plussat: the bathroom,, so clean

Miinukset: None, i like all

Plussat: We love the room. Very clean!

Plussat: Be aware the hotel do not have heater. Be prepared you have a freezing temperature room during winter time. Good luck.

Plussat: Rooms spacious, clean and packed with amenities. This is the first time I stayed in a hotel room which had its own doorbell. Staff was very helpful. The buffet Tuesday night was great.

Miinukset: Not speaking or reading Taiwanese, I foud it a little difficult to get around. The staff had a very limited understanding of English, and some signs and such were in Taiwanese without English translations. Shuttle information in Expedia did not match actual airport shuttle schedules. I might be mistaken, as Ihave not had time to go bak to th elisting, but I could have sworn the listing noted shuttle pick-up from the airport---whihc thye do not have. Shuttle drop off is on a much narrower (but not unworkable) schedule than noted on Expedia.

Plussat: huge selection

Plussat: we didn't have breakfast

Miinukset: renovation Especially the hung cloth over the mid of the lobby, it looks too dirty.

Plussat: close to airport and to my customer location

Plussat: Nice room, clean, friendly and helpful staff, good location

Miinukset: Room service wasn’t very good, order not complete and had to call twice to get delayed meal service

Plussat: all of them

Plussat: clean and tidy room, complimentary shuttle from and to the international airport located about 15 mins away

Miinukset: No bathtub in basic double rooms, swimming pool and spa open from 9pm? could not figure out why because the facility staff member could not explain the reason in English at all. Little too expensive for its remote location with no where to go around, there are only two convenience stores around the hotel.

Plussat: We were there for 21 hours stopover. The gentleman in the front desk was very helpful. He tried his best to make us feel comfort as we were there at 7am. It was too early for check-in. He could tell we were tired from our long flight. He organized breakfast so we could have something to eat and drink while we were waiting for the cleaners coming to work. BTW the hotel breakfast was awesome! Food were freshly prepared with lots of varieties to choose from. We didn't have time to try the local food, but we had tried several things in the breakfast. The room and facility are standard to Sheraton group. What out of our expectation is the helpfulness, the politeness and the professionalism from the frontdesk and the assistant manager.

Miinukset: The heating system in the room didn't work probably.

Plussat: The rooms are comfortable but not to Sheraton standards. The spa and pool were nice though!

Miinukset: The elevator and hallways have a strange smell. It’s like the smell of a basement. I think they could improve in ventilation. The kids playing area is so limited and many facilities weren’t working (the basketball machine). Please replace or fix them.

Plussat: Good swimming pool and spa , great breakfast.

Plussat: The hotel is huge! We stayed in a luxury room. It was so big, and had everything we needed. Plus, a free wake up call and a free shuttle ride to the airport. The staff were very polite.

Miinukset: Nothing.

Plussat: Hotel and space was beautiful. The bathtub was wonderful and the food was delicious.

Miinukset: The location was not ideal. It wasn’t as close to the airport as we thought and even further from the areas of Taipei we wanted to visit.

Plussat: Almost everything..we love it . So comfortable. The breakfast are great..

Miinukset: Smell of body wash..

Plussat: It is very accommodating. It is really near at the train station and safety. I like the room it is well clean and good smell. Also the staff are very convenient to ask.

Plussat: The location is good, not far from the train station. The overall is ok.

Miinukset: The breakfast and the soundproof have room to improve.

Plussat: the sockets must be placed near the bed.

Miinukset: nothing

Plussat: Nothing

Miinukset: Nothing

Plussat: I like the big room its so many space for the luggages and comfortable bed Its so clean and refreshing The food is good, a lot of choices

Plussat: Space is big.

Miinukset: Air-con panel was broken so that I couldn't do anything about inside temperature of room. And the table in the room is kinda high not so fit for using computer.

Miinukset: The smell of cigarette smoke.

Plussat: A lot of space

Miinukset: It’s a sex hotel

Plussat: The HUGE bathroom

Miinukset: Key card light control was a bit confusing at first. TV by the hot tub was not working.

Plussat: Food was excellent for evening buffet and morning breakfast! Permission to stay at Spa for afternoon after check out was a bonus!

Miinukset: The room itself had the nice large hot tub and shower, bed was comfortable, but the room decor was tragically sparse and under done--looked like an empty room with a few misplaced items, and TV channels were getting interference/blurry at time. A little bit noisy with all the teens and kids running around with their group activities.

Plussat: Close drive to yingge and sanxia.

Plussat: All

Miinukset: Nothing

Miinukset: In all the rooms that I have come in together with my husband. There is a lot of dust in the table and corners of the room.

Miinukset: Very comfortable ...

Plussat: I like the ambience of the room

Miinukset: They are trustworthy And very accommodating

Plussat: hyvä sijainti, todella hyvät vuoteet, hyvä kiinalainen aamianen

Miinukset: tilat vaatisivat jo pintaremonttia

Plussat: Is good

Miinukset: Nothing

Miinukset: The bed is hard... It's not good at back when you lay down... I got back pain

Plussat: Affordable. Clean and the staff are all approachable..

Miinukset: The Ambiance of the hallway. And also the ventilation wasn't really good. But it's fine.

Plussat: Fast check-in and check-out. Superb staff. Clean and comfortable rooms. Very convinient access from subway.

Plussat: Staff was amazing. I will return to this hotel because of their excellent customer service.

Plussat: Clean, convenient located.

Miinukset: Far away from city. But it’s good for work as it’s near to my work area.

Plussat: Very clean and efficient. Staff very nice and professional. Location inside a shopping mall if anything is needed!

Miinukset: It was all good.

Plussat: the best option for business trip in Linko area

Plussat: One of the best hotels, we have stayed in, on-par or in some ways better Hilton hotels. The breakfast was exceptional and that was true even for a Vegan/Vegetarian person. The staff go an extra mile to help the customers. The complimentary in-room snacks, water bottles made available every day were such a delight, especially after a long day of walking in and around Taipei. This hotel was simply awesome. Then there is the MRT access for both express and commuter Metro trains and the shopping mall.

Miinukset: The only thing not very likeable is the location, which can be a bit of problem. It can take up to 25-30 mins to get to the city centre from MRT A8 stop.

Plussat: Nothing

Miinukset: Motels looks old and dingy

Plussat: bed like a cloud

Plussat: It's only 2 km from Taoyuan Night Market.

Miinukset: It's 13 km from TPE by taxi (TWD 500). You can take the bus but it's not direct ; you have to transfer.

Plussat: Breakfast is good.

Miinukset: Nap

Plussat: Room are big and parking is available

Miinukset: The towels were a bit thin. Need to be modernised.

Miinukset: Breakfast met minimum requirements. Staff spoke little English.

Miinukset: No good this hotel

Plussat: The staff are very approachable with smiley face. It’s very convenient, close to some stores and food resto outside. The lobby is beautiful and colorful..All in all is very good service. Thank you for accommodating me

Miinukset: Umm..just the AC I don’t know how to adjust to a colder temperature, I woke up midnight sweating. Only that. Thank you

Plussat: Its Good, but its have little expensive, and theres no much free at room like coffee or etc

Miinukset: No free coffee at room or any some materials

Miinukset: The Bed was comfortable Water temp was ok.

Plussat: We thought we had breakfast but sadly no more

Plussat: the room is not good because the air conditioning is not cold and have refrigerator and have no coffee and the water of shower is very slow.

Plussat: Breakfast was good ..Location is beautiful

Plussat: I like the bed and pillows. Very comfortable.

Miinukset: So far so good

Plussat: Staff was very friendly and always addressed any questions with great care.

Plussat: Efficiency of the staff!

Plussat: Comfortable

Miinukset: Location

Miinukset: Bed sheet somehow has smell, even I requested to change. Got skin allergies whole week.

Plussat: Staff very courteous n helpful, always putting on a smile

Miinukset: Only suggestion, the room carpet looks worn out.. Can improve better..

Plussat: Breakfast was excellent with a good range of food to cater to both Asian and Western preferences. The location was close to late night eating places although not in close proximity to the night markets

Miinukset: There was a pungent acrid smell on the floor outside the room, which made me nauseated.

Plussat: Good for business trip.

Plussat: I booked this for my parents and they had no complains so I guess a happy parent = a happy son = happy customer! Location was nearby for our family friend, so no questions asked to this place, just booked it! Many eateries and hypermarket nearby so even better!

Miinukset: Taoyuan itself was hot at this time of the year surprisingly!

Plussat: Excellent location.

Miinukset: Slightly overpriced, but there are limited hotel options in this area, so this is the best option.

Plussat: thermal bath-Hot spring water run through.

Miinukset: A little smaller at room.

Plussat: cleanliness

Miinukset: too far from the high speer rail station

Plussat: Hotel staff is very friendly. Outdoor pool on the roof.

Miinukset: Breakfast with a price of 390 NTD was not really cheap.

Plussat: I stayed there just one night for the transit however, this hotel is very nice for the one night stay. They have good swimming pool and outdoor hot spring. We had a wonderful chinese dinner at very low price. I asked massage at the lobby and they provided me round van service to massage shop near. It is only 25min from airport by taxi at 500 twd. I shopped good Oolong tea at Carrefour within working distance. The employees were very kind and speak English well enough for the basic communication. If I stay only one night at Taipei for transit, I will be there again.

Miinukset: The elevator are card acvivated and door card is only working for lobby. swimming pools and the room floor. I reserved two rooms by different agents and they gave me the rooms at different floor which was terrible experience to go to another room. At the menu for dinner, there was Peking duck but they do not serve, for which I have to wait for more 20 min to order alternatives. Many western visitors complained this hotel for the smells even though it was provided as free for the tranvist by China Airline. However, I am sure that they will complain every Chinese or other Asian hotel even more severely. It is just cultural difference. If you don't feel different, it is not real trip. Enjoy your trip.

Plussat: Good shower. Tidy room upon return. After checking out I was able to safely leave the suitcase to look around in Taipei during the day. In the evening when I returned to the hotel to pick up my suitcase, I wanted to change for the flight. I was then offered to freshen up and change clothes in the sauna room.

Miinukset: As a European there is little choice, if you do not eat eggs there is only toast withmarmelade and fruit. The first 2 days there was yogurt, the rest of my stay yakult. At check-in I was not aware that there was a sauna, swimming pool and sports accommodation. I would have liked to hear this at check-in

Plussat: The cleanliness ..

Miinukset: Fixed menu - no variety for ppl not familiar with Chinese cuisine Non English speaking staff.. Very difficult to make them understand anything - though they were friendly & polite .. Not at all worth the money spent.

Plussat: Bed comfortable, staff very friendly and patient

Miinukset: No

Plussat: Staff very helpful

Miinukset: Poor outdated power kept going off in my room

Plussat: everything was perfect, rooms are clean and stuff are very friendly.

Miinukset: nothing

Miinukset: They preauthorize the hotel fees from a Visa card, although we said that our cost would be paid by our boss. Even after paying all the cost to hotel, I still don’t get my money back. I’ve waiting to get my money back for over 3 weeks. Is it necessary to wait for such a long time just to cancel and give back preauthorized money via debit card???

Plussat: Decoration

Miinukset: We didnt receive return of deposit 81$ untill now. We checked out since 11.11.2018.

Plussat: Everything is good!

Miinukset: 無

Plussat: Comfortable, staff very friendly and patient

Miinukset: Nil

Plussat: The location is within walking distance to Taoyuan Night Market

Miinukset: The furnishing in the room is very old. The shower temperature fluctuates during showering. Car park entrance was very difficult to spot. The desk in the room is not practical. The bottom of the desk is close to the top of the chair. (see attached photo). I hit my knee the first time I tried to move my leg underneath the table. The second time, my finger was on my knee and it knocked against the bottom of the table. Fortunately, it wasn't very severe. The table should be replaced.

Plussat: Nice people

Miinukset: Window blocked by wall

Plussat: The breakfast was good, it could be better with more variety.

Miinukset: The laundry facilities are a bit old.

Plussat: Clean and comfortable, good breakfast, great value for money. Within walking distance to cafes, department stores and transport. Helpful staff offering good service.

Plussat: Thanks for upgrading us to deluxe room.

Plussat: Our room was clean and comfortable with a very firm mattress, but an extremely strong smell of stale cigarette smoke. The staff were very helpful but we had an issue with the full payment for our stay being held from our account for about a week as well as making full payment upon arrival.

Miinukset: Freshness of the rooms. Payment options.

Plussat: The customer service was excellent! There was a free airport shuttle and they made sure we had a sack breakfast since we left at 0400 for our flight!