|Etäisyys keskustaan||9,1 km|
|Lähin lentokenttä||San Diego|
|Etäisyys lentokentälle||89,6 km|
alk. 427 €
alk. 216 €
alk. 461 €
alk. 261 €
Näytä arvostelut, jotka mainitsevat
Nice room and very clean. Staffs are not well trained.
During our stay, a staff banged into our room using her key around 20:00 while we were about to go shower. We were so surprised that we had turned on the television so there was noise if she had ever paid attention. It was terrible experience and we were shocked at that time. She explained to us she was checking if the room was vacant or not and according to information she had, this room should be empty. We were so pissed that we were accused occupying the room which we have fully paid. She later said there must be mistakes on her list and apologised. But still, it was a awful time. We wondered if anyone would bang into our door again during night as they have the key which can access ALL rooms. Then another unpleasant experience happened when we checked out, hotel side didn’t update their system with booking.com. They charged me one more night which I had fully paid all amount in booking.com. At first, they asked me to communicate with booking.com because their usual practice is split the amount half with hotel agent. I was so speechless that that was you and agent communication issue. Why would I have to call and help you to verify? I insisted I have paid full amount and asked for the refund. After a long time of waiting and negotiation, they have contacted booking.com and admitted they have made mistakes because the new updated system of booking.com At the end, they have given me a free bottle of wine and apology. I don’t think I have confidence to stay here again in short time. The breakfast is fair and pasty are all cold. It is apparently not freshly baked. Hope the management team can improve the quality and service they provided. It is really upsetting us.
Great facilities, clean room, location, WiFi, very spacious room
There was a problem with the toilet, called the front desk and it was fixed in about 10 minutes although it was 7am
beautiful location, spacious beautiful rooms and bathrooms, very friendly staff, but unfortunately they have to deal with all the cuts in service (see below)
It was my third stay within 2 years between 2017 and 2019. The first two stays were flawless and everything was perfect. However, the last stay in November 2019 was a complete disaster compared to the level of luxury experienced before and I will neither come back here nor recommend anyone to book here unless the management takes some drastic action to return to former levels of service or reduces the room rate considerably! The formerly awesome breakfast by the beautiful poolside with freshly prepared eggs, porridge, smoothies etc. has been replaced by a total joke of a so-called “continental breakfast” only being delivered to the room, which does not satisfy even the most basic idea of a (healthy or complete) breakfast! The option to have lunch or dinner by the pool is only available until approximately 5pm, which is also a joke if you spend the day outside of the hotel and come home for dinner. The dinner on the other partner hotel (5min car driving) lacks atmosphere and is way too crowded and expensive. The room cleaning did not notice neither a full trash bucket, nor a totally empty paper tissue box, nor long black hair in the gutter (from a previous guest!!!) of the shower for two consecutive days and the lovely complementary bottle of wine for guests who spend their birthday here (it was mine this time), has also been killed by the new hotel manager. Even the friendly staff confessed to us that all good former amenities have been cut to zero by the new hotel management and we rather should have breakfast, lunch and dinner somewhere in a diner in Temecula! Considering the 5-star price, the overall price-value ratio is simply not acceptable!
We were upgraded to a suite, and given free wine tasting for my husband and me We got a continental breakfast for two in our room and the view coming out into our patio was so nice
They should have a dinner options onsite
Ponten viinitila ja Wilson Creek Winery sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on express-uloskirjautuminen, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 378 arvosteluun
- Tilavat huoneet
- Tilava kylpyhuone
- Hyvät alkoholihuomat
- Erinomainen terassi/patio
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Arvostelut: Carter Estate Winery and Resort
- Falkner Winery 0,7 km
- Ponte Winery 1,1 km
- Mount Palomar Winery 1,3 km
- Wilson Creek Winery 2,3 km
- Callaway Vineyard & Winery 2,8 km
- Thorton Winery 2,9 km
|San Diego Carlsbad-Palomar||49,2 km|
|Palm Springs||60,9 km|
|Sun City-Menifee||23,4 km|