La Quinta Inn & Suites by Wyndham Temecula

Needs comfort

We liked that it was easy to get to and check in and out and their breakfast was good

The bed was very uncomfortable and so were the pillows it was very loud no insulation between rooms

Never.

My husband booked a room for me. I arrive to check in and since he is not present and needed to be due to credit card being in his name I can't check in. The reseptionist told me if i were to go through a third party and book a room I wouldn't have an issue then and then I'll be able to check in and stay. So after cancling my $459.00 transaction, I rebooked and spent $544.00 just to be told AGAIN that I cannot occupy the room due to the credit card that I needed to leave on file was in my husbands name. Even after telling me I would be able to stay basically lying to me I was out of $1003.00 till they refund me my money. After all of that I had to figure out a way to get more money to stay elsewhere which was another $400.00. It was an inconvience and a HORRIBLE experience. Will never stay at another La Quainta. And this isn't standard policy. I've been able to check in at other locations without the card holder present.

Everything.

4 day stay

The room was very clean, the location was perfect, checking out was fast, decent breakfast, some of the staff was courtesy.

Our room wasn't ready at check-in, we got put on the 3rd floor and we were told to try to keep our 3 year old from jumping or making to much noise.