Shinjuku Urban Hotel

- locations is amazing, right in the heart of Shinjuku and close to subway and station. - the staff were the kindest people ever. Very available and patient, attentive and polite. We needed someone to explain to us how to use the laundry in the room and one of the receptionists came with us and patiently helped us. Amazing staff really, despite English not being their strong point, we managed to communicate well enough. - free good coffee by the reception that you can take to the room. - for a very good price we had the suite on the 10th floor, it has two master bedrooms and one single room, kitchen and living room, bathroom with shower and bathtub, separate toilet and even a make-up room!! They gave us robes and slippers and made the room giving us fresh towels every day. It was a spacious apartment which is not very common in Tokyo. - when it rained they gave us an umbrella each (we were 4 people). - internet was very good!

Nothing. We got more than what we expected even!

It's like a family-run small hotel. Although the hotel is not very close to Shinjuku JR station, it's still within walking distance as it takes about 10 minutes to get to the JR station west gate. The hotel room is clean, cozy and spacious. There is a bedroom and a living room with a dining table and some chairs. There is also a washing machine and a pantry inside. The hotel staff are very polite and helpful.

Location is great Luggages can be stored

Very well placed in the Kabuchiko area, at 5 minutes walking distance to Shinjuku station. Traditional aprt-hotel, with all facilities of an apartment, including washing machines and balcony. Very nice hotel staff.

Although dated, it was very well maintained. Facilities were good and reception staff were very polite, helpful and courteous.

Apartment was a little dated