Spa Resort President

The Spa area is nice, clean and is really enjoyable. It was really good to relax there after a day in Tokyo. Good location near okachimachi station. The staff is nice and does everything to comfort you.

Japanese style room is a joke. The place would be ok if it would not be so hot (26°C according to the thermometer there) and if it would not be so noisy, you hear classical music from 7-23.00 (better change to 8.30-21.00) and the sound from the traffic light from the streets and all the people in the stables/jap. rooms next to you watching tv and snoring in concert. The walls of the room should reach the ceiling and have ventilation, maybe then they would be nicer. The noise is not so problematic with earplugs, but the heat...also the light stays on on the floor all night. Every morning was like a little hangover. Furthermore the toiletrooms, especially the floor there is dirty and looks as if it has not been wiped since weeks. Also the "room" or the 4 walls, as I would call it, was very dusty. On several items in my room or other places in the hotel there was a layer of half a centimeter dust.

Checkin literally took around half an hour... They took their time and didn't seem to mind the slowness. The process with the lockers is incontinent and burdensome.

It was clean and comfortable to stay .. very quite place .. 2 steam room to choose, it was nice

My friends and i arrived at the capsule from our trip very early around 7 or 8 in the morning , the front desk staffs werent so accomodating. The check in time was 3 pm so were not allowed to check in. I said the staff werent so accomodating because they did not allow our backpacks and luggages to leave in the locker room or somewhere else safe. So we need to carry our stuffs anywhere the whole day it was raining it was hard carrying heavy stuffs while roaming around.. be considerate sometime ... try to offer some service and not ignore ... plus my companions umbrella lost when we check out and the staff seemed didnt care..