Extended Stay America Los Angeles - Torrance Del Amo Circle

The beds were comfortable and its an excellent location.

I understand when you have a hotel that takes pets it can be a major job for them to maintain a clean environment, we even brought our dog. I was a little disappointed when I walked into our room to find urine stains all over the bed skirts. If they aren't changing bedskirts you know they arent shampooing the carpet below them. We also brought our kids and one is a crawler. You can imagine my thoughts and frustration every time he tried to grab the skirt to pull himself up.

I liked the location. I felt safe and it was pretty. Parking also was great!

I did not like all the inconveniences. The shower drain did not work, our non-smoking room smelled like marijuana, the room was not as clean as it could have been.

Picked this hotel because of the Location . The hotel is run down . Smells like feet and the staff does not know what customer service is

The smell of feet throughout the hotel how dirty it looks . The furniture in the reo is broken or extremely old . Sit on the bed or the chair and one will be itchy . Charge ---$ a night for the smell and the ripped wall papers in the room .

The room has a kitchenette

The staff was very nice. The room was located on the first floor, and the side I was on is obviously pet friendly. The hallway smelled like dirty dogs. Like there were several dogs on this side which is okay, but we shouldnt be able to guess which rooms had dogs based on the smells. IThe room was missing a remote and the water is overpriced ($3). I told the front desk, and Nakia just started around 10:30-11pm so she had calls as soon as she started. Her responses were very apologetic. She assisted us the best way she could and sprayed the hallway. The pillow case we had seemed to have a mark, she got us a new pillowcase asap. She didn't come to the room, we had to meet her in the lobby, and I figured it may be because she has allergies (the smell was that bad)

Location and cost

Advertised free WiFi but it was so terrible that I could not connect at all. Spent 3 hours on the phone with IT and never fixed it. If it was not so late by the time the call was done I would have left and asked for a refund