Marconfort Griego Hotel

The food was really good. The room comfortable. And the location is pretty good as the hotel is close by from the event I was attending. I haven’t used the swimming pool nor the area around it but it looked nice to hang around there.

Unfortunately the staff was rude when I was trying to have a friend of mine visiting me in my room for a few hours. I did pay my room that fits 2 people. In fact there were three beds in my room. Still the staff refused me to have a friend over. They kept telling me that my friend had to pay the price of a new room if he wanted to Stay with me even for a few hours. I was pretty frustrated as I’ve never experienced this in any hotels I’ve ever stayed at. I do accept their policy but I was t confused as I had paid my room for two.... the staff refused to help me out. They didn’t even bother giving me another option, instead they kept saying the same thing over and over again. I work in the customer service industry and I would never be arrogant with any of my guests. This is basic customer service. I definitely will not come back to that property. They lost one guest. And I hope this review will help other people trying to book a room in the beautiful Torremolinos.