Tsuruoka hotellia

Plussat: This is a complete gem! We were transported. This hotel has a unique approach that is amongst the best boutique experiences we have had in Japan, or any other country. This is an experience not to be missed!

Miinukset: I didn’t like that we had to leave, it was that good.

Plussat: Easy access by car to Hagurosan. Traditional style Japaneses Dinner and Breakfast was excellent with a hint of Shojin Ryouri(Japanese Vegetarian) In this case they served little bit of fish but not meat. Building may be old but room was perfectly cleaned. Staff were friendly and helpful. May not have air conditioning but room was well ventilated.

Miinukset: It is a part of the charm of this place but being separated from next room by just paper doors, you have to be little quiet night time.

Plussat: Great ryokan in Tsuruoka just down the street from Haguro-san Shrine and hiking. Really comfortable place with delicious meals! We had breakfast and dinner both days we stayed and it was all very fresh and tasty. Meals are homemade on the property and served by very nice staff who explain what everything is. The room was comfortable and spacious with just about everything we needed. Bathrooms were nice with hot baths (though the weather was much too hot for me to try them!) Staff were very communicative, kind and accommodating. There is a good deal of space for parking just across the street for travelers who are driving. I would highly recommend anyone visiting the area stay at Tamonkan!

Miinukset: The only thing that my friend and I had trouble with is the lack of aircon - that lack thereof is plainly stated by the ryokan, though so we expected it might be warm. We did get one fan in the room, but it was so hot that we really could have used two. On our second night, we were able to use an additional fan that another guest did not want and were much more comfortable. However, I do understand that it would be difficult to retrofit such a traditional building. If you are going to be staying here in the summer months, just know that it may be hot.

Plussat: Very peaceful and friendly hosts. Will definitely try to come back again!!!

Plussat: Very friendly staff with delicious meals. Great location near Hagura San

Plussat: Lovely traditional ryokan close to Dewa Sanzan area.

Plussat: Lovely food. We had sake with dinner each night. Personnel were great

Miinukset: Toilet area was a bit of a tight squeeze.

Plussat: Meals were a highlight. All meals were excellent. Very nice hosts.

Miinukset: Maybe a place to use as a lounge area?

Plussat: The food was incredible, authentic Japanese food. The service and hospitality was excellent - with great attention to detail, little treats and tea left in the room when they set up the futons for the night. It felt like staying in a genuine Japanese home. Perfect location for exploring Hagurosan, start of the track is 5min walk away. Staying here felt special, not like staying in a big ryokan complex. The bath was amazing - we weren’t used to Japanese style of bathing but quickly came to enjoy it and spent hours in the tub. The hosts are very down to earth and lovely.

Miinukset: When we first arrived it was a little dark inside.

Plussat: Our western style room was big and it looked like it was recently renovated. Everything looked so new and modern. The bathroom was just fantastic. There was also a massage chair in the room. Both dinner and breakfast were very delicious. We were able to watch a beautiful sunset at the beach right in front of the hotel.

Miinukset: Nothing

Plussat: The overall experience including the food and the well behaved and professional staff. Very good value for money. A massage chair was available in the room free of charge and one could walk out of the bedroom onto a sort of balcony.

Miinukset: The view on the sea was partly obstructed by another big hotel. The outside structure of the hotel seemed to have suffered from the salty environment and that gave us a bit of a shock when we first arrived however the inside of the hotel was very clean and in very good shape.

Plussat: Room was very big. Aircon was very good. Dining was excellent. Staff were very polite and helpful.

Miinukset: Nothing to dislike.

Plussat: food and staff

Miinukset: none

Plussat: the break fast is very good. consising of specific local products.

Miinukset: the bathrooms are disappointingly small.

Plussat: We paid direct not through booking

Miinukset: Everything was great

Plussat: I really like the friendliness and the feel of hospitality. Very comfortable and family environment would

Plussat: Excellent food.. great ppl... nice room with bathroom

Miinukset: No isolation between rooms meaning you can clearly hear everything from rooms close to yours (e.g. snoring).

Plussat: The ryokan is very beautiful and the staff is warm, kind and very helpful. The room was so beautiful and very comfortable. the way they serve the breakfast and dinner is the traditional Japanese way. It really is a beautiful experience. This was by far my favourite accommodation in Japan. Highly recommended!

Plussat: Very enjoyable ! The dinner and breakfast are so delicious and beautifully presented Most importantly the service by the staff are very professional

Plussat: We had a Japanese style room which was the best we had on our trip, it was spacious with multi levels and areas. The decor was a little dated but we loved the authenticity of the room. The staff do have very minimal English but are so helpful and accommodating. We arrived much later in the evening than we expected (around 9 pm) and emailed them from the train to let them know and ask the best way to get there from the station and they told us to wait and a taxi would collect us. It was definitely the place we felt most like foreigners but at the same time, so welcome! Thank you Tachibanaya

Miinukset: The garden is much smaller than appears in the pictures but the hotel is set in a lovely location and we took several walks along the stream/river that runs in front of the hotel. It was so peaceful and we would spend time just watching the local fisherman :-) It is also where we came across a lovely dessert shop.

Plussat: Very spacious room. Delicious breakfast. Helpful staff.

Miinukset: N/A!

Plussat: Despite little English spoken, the staff were extremely helpful and patient. Well worth eating at the restaurant, the best Japanese food of the trip, beautifully presented, and the courses just kept turning up. Onsen baths are superb.

Plussat: Took the breakfast and dinner plan and both meals were excellent.

Miinukset: Mix up with the shuttle service, so I ended up taking a cab.

Plussat: A bit expensive, but fully worth it for the experience, the amitsu-onsen area is beautiful and the hotel is a dream.

Plussat: Great Ryokan, food was exceptional, staff were very friendly and helpful and unoptrusive.

Miinukset: It was all good!

Plussat: This hotel features everything we like in a top notch hot spring resort: great baths, great food, and wonderful hospitality. We highly recommend it for a true Japanese onsen experience.

Miinukset: Just a note: if taking public transport you do NOT want to get off at the JR Uzen-Mizusawa station on the Uetsu Line but rather the station after that, which is called Sanze. Also, do contact the hotel beforehand to arrange transport from the station. If they don't send a car (which they might, if prearranged), they could at least arrange for a taxi to be there to pick you up (or give you the cab company phone number) which is helpful for there probably won't be a cab there waiting at this very small station.

Plussat: The hotel's location and views from the room were excellent. We used the baths on the roof which had wonderful views. It was an easy walk to the small island and fishing harbor nearby and an easy drive to Haguro-san and other sights in Tsuruoka.

Miinukset: Unfortunately, the baths on the roof were closed on one day.

Plussat: This hotel was simply amazing! The staff were very helpful, the hotel view and design were mesmerizing. The room was very spacious and we had the option of sleeping with the Japanese futon style or regular beds (we could have definitely had more people in the room if we wanted to) We regretted that we had to stay just the one night ^_^” would’ve loved to stay there more. It’s perfect for a getaway for a couple or a group of friends.

Plussat: Location was ideal for JR lines

Plussat: onsen. breakfast. staff were always available. shuttle service was great

Miinukset: out of town. although town didnt offer much either.

Miinukset: The hotel is really old which need to be renovated and improved a little bit. Staff are kind and friendly.

Plussat: Booked a room at very short notice, and the staff were very helpful in getting that sorted, even allowing me to check in early to drop off my bags. The room was comfortable and well equipped. Decent breakfast. Great location.

Plussat: Location is very close to the station and S-Mall bus station. Room was good.

Miinukset: Japanese breakfast only - need to have more variety for people who cannot eat rice / drink soup in early morning!

Plussat: Just next to the Tsuruoka station, can't find more convenient !

Miinukset: The bed was really hard

Plussat: great location, value for money

Plussat: Just next to the Tsuruoka Station, east to find. Clean room, nice bathtub, good, cold in-room mini-fridge.

Plussat: Everything is good. Location is close to the station and a shoping mall. Perfect for staying if you travel to the area by train.

Miinukset: Nothing

Plussat: Staff was very friendly. Breakfast included was okay, but not great. Good basis for visiting Mount Gassan and other temples in the area.

Miinukset: The hotel is a typjcal Japanese business hotel, so limited feeling of being at home. Nobody spoke English, so difficult to communicate, although we all tried!

Plussat: Great location. Friendly staff and comfortable room.

Plussat: The location was amazing, right next to the train station. It also looked brand new, the interior was really lovely with nice bed sheets and an huge TV (why was it so big!?). The bathroom was a good size and the bathroom goods had everything I needed.

Miinukset: I've used APA before, so there's nothing really I can say I didn't like!

Plussat: Very well located, affordable and practical facilities

Plussat: Great price for the facilities and the location, staff was very friendly

Miinukset: Walls are quite thin, so you can hear the neighbors (we can even hear when they’re doing a video call)

Plussat: The location was extremely convenient, right in front of the station! Clean and comfortable with a delicious breakfast!

Miinukset: Nothing! This place is perfect and is a great value for the cost!

Plussat: The hotel has a very central location that is close to many eating places, the station and a big supermarket. Staff are nice and the rooms are clean. In general, what I expected from an APA hotel was met.

Miinukset: The rooms are small and there is no free parking for private car.

Plussat: 1 min walk from train station, in front of the bus stop that takes you to Mt Haguro. Good choice of restaurants nearby and also small markets. New room, spacious and clean. Courteous and professional staff. Super value for money!

Plussat: Clean rooms and good location beside JR train station