Hellstens Glashus

Breakfast was good and reliable and a wide range. I was there for 6 nights, so a little variety might have been nice, but short stay guests would have had no problem. Restaurant food & preparation was good. As an enterprise the hotel basically delivered what one might hope for. A real strength is the large downstairs atrium/lounge/dining area

I had a small single person room, and while I appreciated the lower cost, it was just too small. Whoever designed it simply attempted to cram in everything that a larger room might have had. Purpose designed furniture for a smaller space might have been better. Eg some plain open shelves up the length of one wall. The innovative jet black toilet bowl is seriously dumb for any guest who wishes to clean it. The toilet bowl also splashed water out onto the floor when flushed. A real issue for me was the high turnover of staff on the reception desk. They were always helpful but pretty much - with one exception - never the same person on any two days. The hotel lacked the sense that it had one senior manager who cared for it - I felt I was on the receiving end of a business model that grew out of a larger company with more than one outlet.