Scandic Malmen

Placed in a basement bedroom with no prior information. For clients with claustrophobia or previous experiences of needing to evacuate buildings by window, this would be detrimental to their health. Ethical decision by management to charge as much for these rooms? Ethical decision by management to withhold information about assigned bedroom at check-in? Very weak coverage in a basement bedroom resulted in not being able to participate in an online business conference that needed to be PING authenticated by cell phones. Selecting Scandic as a hotel that would assure me of the required facilities should a conference be called turned out to be a bad decision on my part. Trying to stand on chairs to hold my phones and computer

I felt unsafe in the lobby as it was accessible to people who were not hotel guests and used to sit there without any reason.