Santa Susanna hotellia

Plussat: The stuff in “reception,restaurant and housekeeping “ , the Food , the location, the atmosphere everything is perfect and so good and I had amazing time and memories ♥️

Plussat: The staff is really super super suuuuper nice! The rooms are very clean and the breakfast ist really diverse and amazing!

Miinukset: Just one thing... one waiter was very unfriendly and rude.

Plussat: Location, facilities, food and staff

Miinukset: Missing parking

Plussat: This hotel just has a great feel from the moment you arrive. The staff are so friendly and efficient. The rooms are spacious and have a contemporary feel with a big balcony area and bathroom. Premium drinks on all inclusive and an exclusive feel to the whole complex in general. This is my 3rd visit!

Miinukset: Minor problems.....fridge not working in room and air con doesn’t go lower than 19C

Plussat: The location right on the beach, the staff and the building (most beautiful building in the area), choice in food. The staff are wonderful people, very flexible, funny and helpful. The rooms were very clean. I loved the concept of borrowing a beach towel (10 euros) and getting a clean one whenever you wanted.

Miinukset: That the hotel is next to a camping for young germans, which started yelling through a microphone at 8 in the morning. The aircon didn't go below 19 degrees, not sure if it was just us. The aircon blew right in our face, we had to move our beds to the other side of the room each night, you couldn't change the direction of the fan. The restaurant could be more cosy. Sometimes some food was finished or you had to wait quite a while, also for instance for the water to be refilled in the coffee machine. Some staff members worked really hard, but it could be more efficient. If I'd run the place i'd ask the staff for suggestions on how to work more efficient, and/or look at other hotels. Not the fault of the hotel but: Santa Susanna is really a resort without a old city centre. I personally missed a city centre. It's mass tourism, the beach will be very crowded in summer I think.

Plussat: super stuff and everything in very hight level

Plussat: Everything is just perfect, especially staff who can help you imediatelly with any problem (10+++) :) very good location, near the beach and train station, very clean and quiet hotel just for adults, the food is delicious. We definitely come back ;)

Plussat: Very close to the sea.

Miinukset: The territory and the pool are to small.

Plussat: Friendly staff, beautiful hotel and great facilities. We were given a glass of bubbly on our arrival. Room was large with a great view and comfy bed. Location was perfect, right by the beach. They gave us cake and Cava for my partner's birthday which was unexpected and a lovely gesture. Thank you for a great stay

Miinukset: Nothing

Plussat: Näköala ja huoneen koko

Miinukset: Henkilökunta voisi olla ystävällisempi ja ruoka ei vastannut odotuksia hotellin tasoon nähden.

Plussat: The small gifts/sweets received good breakfast.

Miinukset: Small issues with the cleanliness of the hallways and bathroom.

Plussat: Everything was good

Plussat: Nice stuff, and clean rooms.

Miinukset: Not enough gluten free food for my daughter.

Miinukset: Did not have a kettle on the room.

Plussat: Ruoka oli erittäin herkullista! Kylpylä oli edullinen ja huippu. Huone oli siisti ja tilava. Henkilökunta oli ystävällistä. Lasten pelihalli oli mieluinen ja tärkeä lapsillemme.

Miinukset: Uima-altaassa liian kylmää vettä!

Plussat: Everything. The food was fantastic with lots of choice for everyone. The room was big and well thought out. The bed was the most comfortable bed I've ever slept in. The bathroom was large with lots of space for our toiletries. The staff were all helpful. The position was strategic with easy access to public transport.

Miinukset: Nothing. Everything was perfect.

Plussat: Location, good choice of food, piano, animation in the evening

Plussat: The entertainment was brilliant and they had plenty of fun for kids and adult the entertainment team was brilliant had a wonderful time.

Miinukset: There wasn't nothing I didnt dislike.

Plussat: Big pool, activities, breakfast and dinner :)))

Miinukset: The air conditioner wasn't working properly all the time. The sound isolation was not so good. The barriers between neighbour balconies could be better (we occupied the room 233). Otherwise you can see neighbours and their things. When someone on the balcony next to yours is smoking, you can feel it what is very, very bad.

Plussat: Clean, staff very friendly and helpful, quiet but have entertainment further down from the hotel.

Miinukset: Nothing.

Plussat: Facilities, staff, location, and value for money are outstanding. The service and concern for the client is a key positive.

Miinukset: Please stop using single-use plastic. For the rest, you're doing great!

Plussat: Excellent helpful staff, relaxing holiday, room was clean and comfortable, good variety of food in restaurant

Plussat: Huone ja parveke tosi tilavat. Ruokasali viihtyisä ja hyvin toimiva. Ruoka kauniisti esillä ja maittava, jokaiselle jotakin.

Miinukset: Huone piti olla tyhjä lähtöpäivänä viimeistään klo 10.00. Aamiainen päättyi 10.15,turhan aikaisin ja joutui Kiirehtimään. Kello 11.00 olisi sopiva aika.

Plussat: The location is good, near beaches, in resort setting. Lots of bars and restaurants to go to in the evening. You can do day trips to surrounding areas and historical towns nearby.

Plussat: Big and very clean room - excellent breakfast.

Miinukset: No direct access to the sea, but the hotel has a pool.

Plussat: It's a reasonably good hotel, very close to the beach. The beach and sea were both good and clean. We had breakfast and dinner included. The meals were good, with a big variety of salads, meats, sidings, fruits and desserts. Be prepared to pay for water and drinks at the dinner. The animation was also good and during the day kinds always had something to do in the pool or kid's room. Most of the evening shows were interesting and well done. ALDI and Carrefour markets are very close. Barcelona is reachable within 1h by car.

Miinukset: There are a few minor things and one major issue that you need to be aware of. The major issue is the vey(!) loud music from the night shows in this and neighbouring hotels. Even the closed terrace door doesn't help. The evening program finishes at 11:00-11:20 PM and neighbour hotel can go on until the midnight. Before they finish, it's almost impossible to fall asleep, it's like trying to go to bed during the music concert. This was really a bad surprise for us. The minor things were bad coffee and super sweet juices made from powder at breakfast and the poor choice of tees. There was no green tea!

Plussat: Stuff very friendly, hotel very clean, very good food, alot of entertainement for kids. And very good location

Miinukset: The internet connexion wasnt very strong and was loosing it everytime

Plussat: All the staff were friendly , always ready to help very nice pple always smiling

Miinukset: Sadly the only thing i didnt appreciate was the clown with baloons, i stayed almost 45 minutes waiting for my son and my niece to get their balloon, and then the guy with clown dress tells me he finished his working hours and refuse to give me anything for the kids so i begged him to give me just a regular one and when i leave i hear him laughing on me and he continues to make other balloons for the rest of the kids who wrre waiting with us. Disrespectful

Plussat: The rooms were clean, rich breakfast and the stuff were very nice and helpful.

Miinukset: The swimming pool is a bit small and closed at 7pm, which is early, considering that tourists come to travel during the day and finally end up quite late, by the time you arrive the pool is closed. Also it’s a shame that they don’t serve light meals at the hotel’s restaurant for guests that don’t book full accommodation.

Plussat: Laadukasta asumista edullisesti, ainakin jos varaa hyvissä ajoin etukäteen. Juna-asema hotellin vieressä, helppo liikkua.

Miinukset: Parivuode kapeahko, kannattaa ottaa twin. Huoneen ilmastointi (huonekohtaisesti säädettävä) aika tehoton. Aamiaiseen ja päivälliseen alkaa viikossa kyllästyä, kun vaihtelut aika pieniä, on toki omista mieltymyksistä kiinni.

Miinukset: the staf in information is katastrof very silly

Plussat: the food was excellent

Miinukset: The internet connection was horrifically bad. The pool was probably too small for the amount of guests.

Plussat: The buffet was fantastic!!! We had breakfast and dinner buffets and the food and selection was fabulous! We also have one person gluten intolerant and they actually prepared separate gluten free bread , pastries and other meal items if you ask. Then they remember for the rest of the stay. A++!!!!

Miinukset: The beds were very uncomfortable (some super soft and some hard as a rock). But my main complaint was the loud concerts and music from 10 pm until 12 pm. This is great if you are a night owl and want to participate but if you are tired from travel or have early plans the next day it is impossible to sleep. Even the tv couldn't drown out the sound.

Plussat: Great food and great people at reception desk, especially Carmen, who has been the same for many years. (We've been here for the 3rd time).

Miinukset: The rooms were not as clean as they used to be years ago, lots of hair from cleaning ladies all around every day. Several times until after 2 pm our rooms were not cleaned yet. Although we were on the highest floor, on some days thee were hundreds of ants in our rooms. When there was a heavy rain, both ou our rooms were flooded, with water until the beds.

Plussat: - It’s quite close to the sea, but not a first line

Miinukset: - First of all, very loud music till the midnight, so loud that it was impossible to sleep (and we were with a little child). When I was booking the hotel, I didn’t know about that, it was not written anywhere. The evening music is everyday close to the swimming pool. So, the rooms that are overlooking the swimming pool and the sea are the most exposed to the sound. When we communicated with the hotel about the problem, they said that for sure they are not going to make music less loud or to stop it earlier than midnight. They proposed us to change the room for a more cheap one (without money return), which was overlooking mountains and the other hotel. I believe that it’s a total disrespect to the people staying at the hotel with little children to say that “it’s child-friendly”. They should put it in the hotel description that the loud music is till the midnight. - General attention of the personnel to the guests was quite strange and not much polite. The people who come to have a rest and pay their money to the hotel are not a bunch of “tourists” and they deserve better attention.

Plussat: Excellent location right beside the beach. Lovely pool area and never had trouble getting a free bed. Jacuzzis are great. My first time to solo travel, I just wanted to relax and get some rest and this place was ideal for some sunbathing, siteseeing and shopping. Excellent value for money and a lively area which is clean and no rough behaviour noted (no fights or anything like that.)

Miinukset: I left a do not disturb sign outside my door and the cleaners knocked on my door while I was inside, I called out 3 times "No thanks, I dont want cleaning!" (It had been cleaned the day before! I was naked getting dressed in the room...they kept knocking even though I had sent no invitation for them to clean my room! They then proceeded to open my door at which point my naked self had to run to the door to push it back towards them and shout out loud "NO THANK YOU I DONT WANT CLEANING!"' This made me feelmuncomfortable, to say the least. It also made me lose trust with the cleaning staff and was very sceptical from then on. Another day I was leaving my room and I clearly had the red sign on the door.. two cleaning staff were outside the door. They asked me 3 times was I sure I didnt want cleaning done. It really was so unprofessional and I only got the cleaning done while I was inside the room because I was concerned that I would be stolen from due to the peculiar behaviour surrounding cleaning. There is a small charge but extra for use of safe or fridge. For a 4 star hotel, I felt coffee and tea making facilities should also be included in room for free but they weren't. Everything else really was excellent but the discomfort about cleaners insisting to enter room was what made me have second thoughts about staying again.

Plussat: Food was great , location good , comfortable beds ,clean rooms ,amazing view. Stuff was nice and friendly.Near train station easy to get to Barcelona.

Plussat: Thanks . Bed was exelent

Miinukset: There do not available invite friends in Room .

Plussat: Todella siisti ja hyvä sijainti. Tulen varmasti uudelleen

Miinukset: Ruoka olisi voinut olla hieman maukkaampaa ja hissi toimi epäloogisesti

Plussat: Very good guys on reception, helpful and friendly. Great possibilities for parking (literally 50 m from hotel there is a huge free parking). What gives an opportunity to use the hotel as a base location and to discover new beautiful nature places in beautiful Costa Brava. Good choice of food. Big Carrefour nearby, good enough for buying souvenirs and so on. And of course, the Beach. 5 min walking from hotel, wide, long, beautiful!

Miinukset: A little bit noisy neighbours and a very loud music, but it is a resort hotel and most of people come exactly for it)

Plussat: Entertainment was brilliant as was the outdoor seating area and restaurant.

Miinukset: Pool area very busy and not exclusive to hotel quests, which meant fewer available sun loungers . Could have done with tea and coffee facilities in the room.

Plussat: The buffets for dinner and breakfast were lovely. Everyone was so friendly. And the pool and amenities were out of this world.

Miinukset: There was a band every night outside our hotel room so it was a bit challenging to sleep sometimes. And there were only 50 rooms with bath tubs. Really needed one.

Plussat: Mahtava aamiainen. Löytyi kaikkea mahdollista!

Miinukset: Uima-allasalueen siisteys ei ollut riittävä neljän tähden hotellille. Uima-altaalla soi jatkuvasti erittäin kovaääninen musiikki. Pakettimatkaturistit varasivat kaikki aurinkotuolit aamukahdeksasta eteenpäin, joten ilman jäit ellet ymmärtänyt olla röyhkeä. Maksullinen safety miinusta.

Miinukset: The music was very loud and went on until midnight every night.

Plussat: Nice, new facility. Excellent breakfast.

Miinukset: The sea view is somewhat obstructed by other hotels. On Saturday evening somewhat noisy music coming from restaurants in front of the hotel, running until past midnight.

Plussat: We upgraded to a supirior family room. It was 25% extra. It was worth 200% extra. The first appartment we got was (for 2 adults and 2 kids) were crammed and the balcony was small and nearly without view. The upgrad was a 2 bedroom apartment with 2 large balconyies with full seeview and a much better bathroom. SO - take the VIP rooms. The extra cost is worth it. Finally- the receptionist call Stephanie, is the best, most skillfull and most serviceminded receptionist I have ever meet (and I have meet hundreds through work and holidays). She made a major positive difference.

Miinukset: The halfboard reastaurent is a chaos. You sit very crammed, the food quality is below avarage, the waiters and hard to get and confused. The capacity of the pool is to little for the hotel size.

Plussat: The location is amazing. Short drive from Barcelona and to places in Costa Brava The pool is really big and it is located right on the beach so you can go in and out Also liked the breakfast Very good value fir money

Plussat: Henkilökunta oli todella ystävällistä! Erityisesti allasbaarin työntekijät palvelivat hienosti ja ahkeroivat todenteolla kiireessäkin. Allasalue oli siisti ja henkilökuntaa oli hyvin saatavilla. Ihana sijainti aivan meren rannassa.

Miinukset: Huoneet siivottiin päivittäin, mutta siivousjälki olisi voinut olla parempi. Rannalta kantautunut hiekka pyöri lattioilla koko viikon. Myöskään parvekkeita ei siivottu, edes erikseen pyydettäessä kun sinne hajosi vahingossa lasi. Yhtenä päivänä ei myöskään oltu lisätty vessapaperia, jota ei sinä päivänä edes ollut enää jäljellä. Mentiin pyytämään respasta, jossa kerrottiin että tuodaan seuraavana aamuna koska siivoojat on jo lähteneet?!?!? Jokin käsivarasto voisi olla kyllä respassakin.

Plussat: The pool

Plussat: Beach, pool side, staff was friendly

Miinukset: The drinks in a pool bar were too strong

Plussat: Sijainti rannalla oli loistava, Santa Susanna muutoin pieni turistipaikka. Uima-allasalue oli hyvä, joskin hyvin täysi. Aamujumpat olivat mukavia. Ruokaa jokseenkin hyvää.

Miinukset: Hotellin aamiainen ja päivällinen olivat todella meluisia, mikä vaikutti viihtyvyyteen. Saimme tullessamme pienen huoneen 1. kerroksesta. Mielestämme tämä ei vastannut superior-huoneen kuvausta. Huone vaihdettiin pyynnöstä.

Plussat: SeaFood is terrific! Best hotel in Santa Susanna because its the only one real seaview and back to the railway. Within 20 km 3 historic cities with beautiful sightscene.

Plussat: The pool and location on the beach.

Miinukset: The room and all the hotel himself! How can be this hotel 4 stars superior?! We were 2 adults and 2 kids for 4 days in a superior family room, that have 2 queen beds. The room is small and the furniture is old. In our room definitely, are things that need to repair or changed. The big issue was the cleaning, 3 days they just changed the towels and take the garbage. Only in last day when we asked them to clean the floor, they did it. The beach is with small rocks, not fine sand. The water is deep after 2-3 meter is over 1,8 meter high. The sand is loose and when you step into it you sink into it. In conclusion ... HOW THIS HOTEL HAS 8.4 ON booking.com!?

Plussat: The meals, staff and aqua gym were all perfect! :)

Plussat: Good hotel location. View of the pool and the sea. Good room maintenance. Friendly attitude of the hotel staff. Close to the beach. Quite a selection of food for breakfast and dinner.

Miinukset: Small rooms for families of three or four members. A small pool area with sun loungers stacked side by side. Beach chairs are extra charged. Big crowd in the restaurant when it's a full summer season.

Plussat: The room with sea view

Miinukset: Very noisy, loud music all day, the scene just beside the VIP area

Plussat: The hotel is right at the beach which is clean and spacious. The sea was warm and clear. There are some water activities close by. The pool is big enough and there are plenty of sunbeds. The food (breakfast and dinner) was tasty and a lot to choose from. Drinks during dinner are not included in the half board price. The restaurant gets busy nad noisy at certain times but the stuff is very helpful and nice and they manage just fine. There are many shops close to the hotel.

Miinukset: The standard room is a bit small for a family with teenage kids (the bathroom was big though). No place for four suitcases. The three lifts are not big and fast enough for a hotel this size.

Plussat: Spotlessly clean in all areas.

Miinukset: Evening entertainment was loud and continued very late. No tea and coffee making facilities in room.

Plussat: I loved the place here i just felt so relaxed and calm and i cleaned my mind thank you

Miinukset: Nothing

Plussat: Breakfast was good. There was always something you could choose from Staff very friendly on reception and the entertainment team

Plussat: The breakfast buffet was amazing. We had no tea or coffee facilities in our room & no complementary water but the hotel was spotlessly clean & the staff were fabulous.

Miinukset: No tea or coffee in room

Plussat: Staff

Miinukset: No coffee or tea facilities

Plussat: Everything was great, they gave us a free room upgrade given the availability. Nice room with a comfortable bed , nice bathroom, sea view balcony, good breakfast with lots of variety i recommend getting the room with it included as we had to buy it each day, also get a room with a balcony if possible. Friendly front office staff always ready to help. Main majority of guests at the hotel were in the age group of 60+ , would not recommend for couples which want to party but perfect if you just want to take a few days off, relax and slow down in a safe environment.

Miinukset: Until 12 o'clock at night you can hear the music from the bars down the street if you want to sleep with the windows open.

Plussat: Good location, good breakfast.

Miinukset: Rooms so noisy (you could hear everything), horrible bar staff downstairs.

Plussat: Fantastic location, buffet excellent.

Miinukset: Beautiful hotel, staff friendly . Only had recurrent problem with time locked out on door access card , required validation every day.

Plussat: The bathroom was splendid with the bathtub.

Miinukset: I asked for a double bed,and that's what I selected in the booking,when I arrived they gave me a room with 2 single beds attached to each other.

Plussat: Staff in the bar were very friendly and made our party very welcome. Rooms were clean with everything you would need.

Miinukset: Not being able to take a cup of coffee out of the restaurant after breakfast to sit on the terrace. Restaurant staff not overly friendly. Being in a large party, as we came down for breakfast we were unable to sit with our friends. Felt like we were frog marched to a table by staff. Not sure there was a need to be told where to sit.

Miinukset: Recipient and have a very bad guy differentiate between local people and foreign people like me bad way that guy was setting in the office dealing with TV channels

Plussat: Spacious rooms with 2 double beds and great 180° view facing the sea from premium rooms. Good buffet food with various options from day to day. Hardly no waiting time.

Miinukset: Lift capacity is not adequate for the amount of guest. Long wait during rush hour to restaurant. No coffee in restaurant for lunch and dinner :(

Plussat: Big and clean pool, outdoor seawater jacuzzi, friendly staff

Miinukset: Only plastic cups in the room to stay. At the hotel 4☆☆☆☆ i would like glass. The kitchen offers only Euro-kitchens, small local specialities.

Plussat: Food was plentiful, the egg chef at breakfast could not fry eggs, almost all still raw! The view from the room was wonderful a perfect sea view! The railway halt was just the other side of the prom! Santa Susanna is a good tourist resort with a long beach (not used in March though!) Hotel staff were super and spoke many languages (not all at the same time!) Hotel modern and airy with a jacuzzi and indoor pool (outdoor pool too, but not in March!) Hotel recommended for holidays by the sea!!

Miinukset: Mattresses a little on the hard side! Food was varied but not always as good as it could have been! Egg cheff dished up raw fried eggs!

Plussat: Activities by the pool trought the whole day. Night activities (disco, shows). Great pool. Great yogurt icecream outside the hotel.

Miinukset: Better food for dinner, otherwise it was great! They have a great breakfast. I didn't have lunch so I cannot comment on that.

Plussat: Location

Miinukset: Jacuzzi and pool closes at 6pm

Plussat: Santa Susanna is a 2-hour train ride from Barcelona airport, costs only EUR 5.00 each way and gives nice views over the coast for most of the journey. Caprici Verd is directly opposite the station and a few minutes' walk from the sea. It's spotlessly clean and very well run. Rooms are comfortable and the buffet breakfast is plentiful and frequently replenished as necessary. Pleasant pool. Wi-Fi is good throughout the hotel. There are plenty of nearby tourist restaurants. The old town is about a 15-minute walk away where the Bar Local Social is particularly good offering large tapas portions at very reasonable prices. There is a Lidl and Carrefour 10/15 minutes' walk from the hotel. This was our second stay at the Caprici Verd but won't be our last.

Miinukset: -

Plussat: Location

Miinukset: The cleaning of room was very very poor. Dogs allowed in hotel and they fought and barked at night. Many mixed meats on the menus (left overs from previous evening mixed to make a new dish) . Even restaurant staff did not know what were the meats in the dish. Won't go there again.

Plussat: Staff very helpful and friendly

Miinukset: The buffet food whether it was just bad timing but most things had finished

Plussat: Value for money was very good. Staff was helpful. Facilities are spaceful and clean. Solarium area was great!

Miinukset: Restaurant is in basement so... no windows. The children's pool was not heated and so very cold. Beach umbrellas were put away before the end of the season.

Plussat: The two young ladies on reception were polite and helpful. They are a credit to you.

Miinukset: The Bathroom mat smelt of cat's pee.... I had to dress on the bed so that my suit trousers didn't get covered in sand. The music for adjacent hotels/bars was too loud and only stopped a midnight. The breakfast, had I had chance to enjoy it (started at 8am, I needed to be at a meeting for 9am at Palafolls)... There was no coffee/tea making facilities in the room and I was stopped from taking a cup of coffee and croissant to my room. I can not recommend this hotel for business travellers...

Plussat: Hyvä sijainti rannan lähellä, hyvä uima-allas, ystävällinen henkilökunta. Aamiainen oli ihan tavallinen.

Miinukset: Huoneessa oli hometta. Joka aamu ei saanut lettuja.

Plussat: The hotel per total was ok. I had full board meal ( some days the food was great, some days was ok). If you enjoy fruits and vegetables : not to many salads to eat, but plenty of watermelon, pineapple and melon that were delicious. Thumbs up for the staff from the reception , restaurant and cleaning- very friendly and polite. The beach and the water were amazing not far from the hotel( large beach, not so crowded , clean water). Barcelona is only 1 hour to drive from the hotel if you want to visit it.

Miinukset: The noise( I had a room with street view and it was noise until 3 am) + the shower and the sink were in the room-so no privacy.

Plussat: The waitress dealt with my complaint and forced the reluctant chef to cook me fresh fish to ensure it was hot. Happy with how my complaint was handled. Also loved the facilities. The roof top solarium/chill out zone was great a fantastic addition to the hotel

Miinukset: The food overall wasn't very warm, one evening it was cold and I had to complainas it was not edible.

Plussat: We love everything about Santa Susanna. We have now stayed in several hotels there but the Alhambra remains our favourite.

Miinukset: Nothing to dislike.

Plussat: Excellent value for money hotel , close to the sea, superb and helpful personal. You have to pay for wifi, but thats ok since many hotels in the vicinity dont have wifi in the rooms at all.

Miinukset: Nothing to dislike

Plussat: Everything Modern rooms Aircon cold Staff lovely Location Clean Everything you need in a hotel

Miinukset: Half board Food could have a bit more choice Kids pool have to many teens in it

Plussat: Rooms were nice.

Miinukset: The food. Body builders were there and everything was chicken, eggs and rice. We ended up eating out

Plussat: The price was great, and easily accessible by train.

Miinukset: There was a lot of noise, till late in the evening. Band playing and on the other side a bar with loud people. Not a hotel to go to to have a quiet time.

Plussat: Super comfortable beds, big balcony, amazing pool, close to the beach and the AC that kept the room cool.

Miinukset: There was no working fridge

Plussat: Good location. Nice breakfast.

Miinukset: Card for parking had to be changed every single day. No tables at the terrace!

Plussat: Beautiful pools, rooms and restaurant. Staff excellent.

Miinukset: Breakfast sausages could have been more varied.

Plussat: Easy to acess. Good location

Miinukset: Staffs were there just to decorate

Plussat: Staff nice

Miinukset: Room and food terrible

Plussat: Breakfast buffet is very rich. It's 5 minute walk to the beach, a great one. There is something going on on the terrace every evening. Large swimming pool. Lots of nice bars and restaurants in the vicinity.

Miinukset: A relatively small balcony with no table, just chairs. Air condition at first appeared not to work, but relatively OK afterwards. A smell in the bathroom, but only the first day. Tap water is drinkable, but hard to accustom to - a bit salty (probably desalinated).

Plussat: All is ok in 90 %. Buss stop from Airport vis a vis entrance. Super swiming pool etc

Miinukset: Before you book, find out if there are claimants from France. especially organized groups. staying at the same time with them is a scandal. They are considered to be the kings of the world, and they are ordinary tetrics.

Plussat: change Hotel . + WIFI pay 5e/day only 1 device can use WIFI only car parking have + from me.

Plussat: Very Nice staff

Plussat: Good Location, close to beach and restaurants, shops etc. Air conditioning didn't work to start with but was fixed quickly.

Miinukset: Booked a suite but this room was small and the balcony tiny with only seats and no table so would just book a double room if staying here as the room is the same size and the balcony is bigger. Beds are hard and the shower is not great in terms of the pressure. Dogs are allowed in this hotel and one barking in the next room was quite annoying.

Plussat: Fresh baguettes every morning from supermarket but u got to be quick. Loved waking upto the beach every morning

Miinukset: Staff at reception not very happy to be at there work I felt.

Plussat: Bungalow is just what you need, very cozy, your own kitchen and bath. The place is just wonderful! Long, wide sandy beach, not that busy, loud and touristic in this part of Santa Susanna. But if need need some action - 5-10 minutes walk by the beach and you are there. My second time here and I’m definitely returning here again! PS. And a lot of cute cats, that would greet you in the morning, if you leave some fish for them.

Miinukset: No air conditioning Internet is there, but not there. Veeeery slow. But on the reception ist is acceptable and Zoe can use local computers

Plussat: Great beach location. Quiet but we went late October may be very different peak season. Really friendly staff. On site restaurant served tasty and reasonably priced food. Made life easy

Miinukset: Lack of bedding, definitely designed for campers not suitcase tourists. Wanted somewhere near to Barcelona but quieter beach location, it did do this but train to Barcelona took 70+mins. Ok for me but a stretch for the kids.

Plussat: Everything

Miinukset: The heat in the bedrooms

Plussat: Waking up with a beautiful seeview and sunrise, sitting at the balcony enjoying our coffee and breakfast, also the dog was enjoying the beachlife.

Miinukset: There's really nothing negative to say about this place! (Sorry for the snow picture that's another vacation :-))

Plussat: Everything else was spot on

Miinukset: No sheets or towels on arriving

Plussat: Very clean and tidy campsite. Beach is no more than a 3 minute walk away, and all restaurants & bars are within a half hour walk. Train station is also very close.

Miinukset: Uncomfortable bed and no air con in the chalet.

Plussat: Third time there, and always satisfied. Next to beach, great animation staff, and good restaurant. Very nice people.

Miinukset: No air condition.

Plussat: Being next to the beach,

Miinukset: Water kept going cold before we finished showering!!

Plussat: Area was lovely right on the beach. Easy access to all areas, good transport system.

Miinukset: Ants in one of chalets, one chalet had curtains ripped and tied up with string. Entertainment poor,

Plussat: food very good - a lot of frutti di mare:) free praking is avaible not so far from hotel - every time day and night

Miinukset: I had HB option, however I think that drink water for free should be also availbe for dinner. This hotel was near to other hotels - no problem, but when the some concert or other events started on each one noise was mixed from each events and final efect was horible, not possible focus on one events, when you watch one you also hear other... All owner's hotel should agree what time event start, and should started one by one - this would be better for costumers

Plussat: Staff is excellent

Plussat: Staff excellent

Miinukset: Great hotel only downside is pool far too small for hotel

Plussat: Good location, variety of choice in restaurant. Good train link to Barcelona. In particular we enjoyed the sea, waves are just awesome. We got a room 408 at the corner, spacious and brand new. A bit unusual concept of bathroom without door. Well, not sure it is good for family rooms.

Plussat: The sea cost is fine, the beach is not far away.

Miinukset: Hotel does not seem to fit to 4 star. During the breakfast you have to stand in a queue for pancake or eggs, the staff did not clean the tables, it's like a one big mess. We spent 3 days and the the during the breakfast was the same. It's overcrowded. There are only few pool beds near small pool and lots of people. Our room has a balcony to a kitchen warehouse, from a balcony you can only see boxes from coca bottles and smell burnt oil. Kitchen workers starts to handle bottles from 7 a.m. and you hear every sound. You can even hear when a neighbor is having a shower. The shower is at the main space of the room, no door. It might be a modern design, thus it is not sufficient in a family room. Hotel has no parking, so you have to work at least 10 min with all your lagguage. Santa Susana itself is far from authentic Spain it is designed for tourist with no big expectations. Lots of shops, many paeole, bars and moderate food.

Plussat: Food. The staff are experience and profesional

Miinukset: The absence of the bathroom door.

Plussat: I was clean an rooms were a good size

Miinukset: The hotel is not in a great area too crowded

Plussat: We like the location of the hotel and the comfy air-conditioned rooms the cleanliness of the hotel rooms changed every day except for a little shortage on the toilet roll paper , bed is very comfortable and shower very good

Miinukset: The food was appalling as we have dietary needs nothing was labelled and everything was in sources are mixed together the salads on mixed with mayonnaise or tuna nothing was a part as someone with dietary needs I had to end up eating out for my six days no accommodation was made and I paid for food in this hotel I complained every day and the manager never emailed me back when I wrote to them I would not recommend you get food in this hotel ever as this is against the law not to label food I could not take the risk to eat this food as I could've been very very ill but they did not care on reception they just kept telling me to email the hotel which I did whilst I was there but never received any sort of reimbursement for the fact that I had to eat out for six days for breakfast and dinner which I had paid for in advance .

Plussat: Facility was the only thing okay that we liked.

Miinukset: Food is repetitive and taste horrible, buffet without water , you have to buy the priciest water we’ve ever had in small bottle inside if you don’t wanna choke while eating, tried to bring our own water the next day and been told off not to drink the water that we bring that we have to buy the water from them, not many choices of breakfast not worth waking up early for the buffet breakfast we suggest to stay in bed or go out to the restaurant, Kitchen staff are very rude they will make you feel uncomfortable and un welcomed, staff knocked our door and open it without our consent knowing that there is a sign do not disturb outside our door, too late when we’re about to open the door there already inside our room, my husband and I were speechless “good thing we’re not naked “ took our kettle and coffee tray without explaining very rude. Would never stay to this hotel and would not recommend.

Plussat: Good location directly on the beach, a nice swimming pool.

Miinukset: The room was not quite clean, and the food quality need to improve a lot.

Plussat: Some staff were very good but the rest were very rude

Plussat: spacious room, sea view, beaches, easy to get to Barcelona - the train station is really close. Fish was served every day

Miinukset: we would appreciate a free wifi in the room. also we'd like to know what kind of fish we ate in the hotel restaurant

Plussat: Good place to relax,good food,good staff

Miinukset: We like the place,good food,and good staff

Plussat: Perfect location and amasing swimming pool, room was very comfortable with a great balcony and perfect view

Miinukset: Internet was not included in price, other than at reception area which was way too slow for year 2019, felt like dial up

Plussat: I was surprised of how good the hotel was in comparison to the price I paid. Thoroughly enjoyed our stay.

Miinukset: The only bad thing is the train, however it’s very quiet, but you need to go through the underpass to get into the town which is currently flooded. Please someone fix it ( takes an extra 10mish walk to get to the other underpass).

Plussat: Located right on the beach. We got a room with a view of the beach.

Miinukset: Towels were not soft, but rough.

Plussat: Il mare e' molto bello!!!

Miinukset: Very rude bad accomodation, hotel full of old and cheap lousy russian people, horrible food, dirty rooms

Plussat: It is at the beach.

Miinukset: Food was excellent and staff was very attentive and nice

Plussat: great location, on the beach, near the center with restauranrs and shops, average dinning, friendly staff, comfortable beds

Miinukset: Very expensive for offered quality:-(, really old furnished rooms, no hand shower, small rooms, very small balcony, no parking. Hotel is very stinky and noisy. Choose rooms on the 4th floor and higher!

Plussat: This hotel is right on the beach, with a lovely terrace overlooking the sea,where you can sit with an all inclusive drink, and enjoy sun or shade. It is possible to be on the beach all day, without spending on drinks...just poppling back to the beach bar. Half price sunbeds on the beach helps!

Miinukset: I suppose 'all inclusive' attracts customers who want to drink more than they should. That's a fact anywhere. The hotel could do with new furniture, it's a while since that was done, but then the prices would go up.

Plussat: Sijainti oli hyvä

Miinukset: Erittäin meluisa hotelli. Naapurihotelli huuto ja musiikki raikasi päivin öin. Äänieristeitä naapurihuoneeseen tai käytäviin ei ole. Hiljaisuutta huoneessa ei ollut kuin aamuyöllä. Huone nuhjuinen ja pieni.

Plussat: Really liked location, stuff was really friendly and helpfull. Also food was different everyday.

Miinukset: Hotel really need reconstruction, it looks very old.

Plussat: Love the hotel and its location and the food was great and the staff always friendly..

Miinukset: No tea or coffee facilities in the room so no hot drinks available after 11pm until 8am when restaurant opens ..and could be better entertainment as it wasnt good at all really..

Plussat: The staff were very friendly and the rooms were very clean and comfortable. There are lots of planned excursions that you can choose to join for a price, but this is at a subsidised rate and good value for money.

Miinukset: The showers! They are not very good - the water sprays all directions except into the bath, however, it was still functional.

Plussat: Close to the beach buss stop

Miinukset: Pillow was little to small

Plussat: Very good food, close to the beach.

Miinukset: Everything so old, even mettalic keys for the room didn't work, bed was terrible, couldn't sleep. Small hotel. Only good for cheap stay if u don't care about interior, view, pool etc.

Plussat: All staff brilliant, facilities and location excellent

Miinukset: Shower head old design not user friendly No mirrors in bedrooms only bathroom had mirror.

Plussat: Right on the beach

Miinukset: The door locks to the room, definitely not safe

Plussat: Central and service was good value for money

Miinukset: Entertainment could have improved and daytime entertainment was good when done poolside

Plussat: Cleaning

Miinukset: Kitchen

Plussat: The location is great. It was clean, quiet and nice.

Miinukset: You have to pay for internet

Plussat: DEMASIADO TIEMPO PARA EL CHECK IN AND OUT VERY COLD PEOPLE. OLD FURNITURE SMALL OLD TV

Miinukset: OLD FURNITURE OLD TV TOO SMALL WI FI TOO SLOW NO CONFORTABLE COLD ATTENTION DON T CHANGE THE BATH TOWEL.

Miinukset: Rooms “tired” and downright falling apart at times. Requested and was given a different room from original allocation. Asked for an iron and after giving a twenty euro deposit was given a badly scorched iron and no board, told to iron on the bed! Food so so. Few exceptions but on the whole staff disinterested and miserable.

Plussat: Food was decent. Better than I expected for the price. Staff were friendly, helpful and had a laugh with you

Miinukset: Some of my fellow Brits

Plussat: The price was ok

Plussat: Location, friendly staff

Miinukset: Less choices of buffet meals Overcrowded pool area

Plussat: Hotel location, value for money and breakfast

Miinukset: Paying for internet is a bad practice, double beds are too small and separate not good for couples but good for mainly who don’t mind not sharing beds but I want to share same bed with my partner

Plussat: Englantilainen aamupala 5/5 viihtyisä ilta ohjelma. Ravintola hotellin yhteydessä.

Miinukset: Ammeessa oli karvoja. Hylpyhuone ei vastannut odotuksia. Sänky naris ja patjat oli kovia.