Original Sokos Hotel Hamburger Bors

parking place is so small

excellent location, stylish, comfortable room, helpful staff.

good custommer service

good custommer service

Good location in the city centre. City Börs is the budget alternative, you have to cross the road for services, restaurants, reception etc - but that makes the City Börs side quieter.

The rooms are spacious and the furniture is elegant and of good quality. Very nice wooden parquet, and simple and beautiful bathroom with a general good quality to it.

The reception is crowded and noisy: for a rather large hotel they could have invested more in a larger reception hall. It has a bit a feeling of a railway station, everyone standing in line, long lines, and the receptionists trying to get the work done quick. The internet is free but the connection is not very good and fails sometimes. The breakfast is good but not excellent. Being in another building than the central one is a bit annoying (it took me some minutes and thought to figure out where my building was, and then how to actually get inside). There were some noisy families on my floor that found it interesting to leave their door open while happily shouting to each other and having the kids run around.