|Etäisyys keskustaan||2,0 km|
Näytä arvostelut, jotka mainitsevat
Aamiaiseen olisi saannut olla enemmän vaihtelua. Oli joka aamu samanlainen.
Allasalue tarvitsisi kohennusta.
Atmosphere is good. One of my family members got bitten by an unidentified insect around pool area. We assume it could be a scorpion. But the feedback we received from Hotel is not satisfied. But they instruct us to visit a nearest doctor which we have done on our own. So future visitors should be more cautious
Room service should be improve. No one is answering phone after 8pm while on stay. When we request a water bottle in the night, no one return and no one is answering calls.
Everything was perfect.staff was very good specially the staff at the reception and the general manger was fantastic as they helped us in every way that they could.also the housekeeping leader and his team also doing their hospitality in the best way they could offered.The food was great too.I am sad that we stayed only one night as we had rushed to move to our home country.Also they upgraded my room while making me surprised when we entered to our room.it was a marvelous room with direct sea view.If my memory is good that room is a minisuit room.(i hope so cz i am not sure on that).blessing them a very good future with more business.definitely recommended this place to visit in unawatuna and hope to stay back there again for more nights.
Everything was perfect but we were little worrried at the time we checked in.some one who was wearing a white colour shirt was dazzling around the reception counter.it shocked us as we understood that it harmed our privacy as he was greedily looking on our money while doing the transaction with the reception girl.Also he was disturbing that girl while saying things in a local language she was also panicked while seeing our faces on the other hand while she was watching his face too.That was not cool enough.We do not know that who was he but he was not suit to any position at all.I am sorry for writing like this cz we came back again to collect some towels to the pool from the reception then we asked about himself from the front desk they replied saying that he was the owner of this nice hotel.we asked because then that man was sleeping on the front sofa.That was not matching to a star class hotel as a sleeping man in the entering area is not good to see for a guest who is coming from out side. Also the staff at the restaurant is not good.They do not have a simple friedly welcome towards their guests either by a showing a little smile on their face.WE understood that they are havimg us like a big burden to them at all. Rather than that everything was perfect at this hotel.
the General manager went out of the way to assist. He was very friendly and helpful where he didn't have any guides so he was willing to take me around Unwatuna/Galle :) Also went out of the way to provide us with food that was not in the menu.
service was very slow
Meal was good Pool maintenance was good
Small bathroom Poor room service Hot water not available in bathroom Room was not clean & tidy
Rock Fort Hotel sijaitsee rannalla, ja Unawatunan ranta sijaitsee 1 minuutin ajomatkan päässä ja Gallen linnake 8 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Perustuu 398 arvosteluun
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Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
|Dikwella Mawella Lagoon||52,7 km|