Urgup hotellia

Plussat: The staff were exceptional. One member of staff turned round when she met us on her way home to make sure we got our balloon booking. Others found out travel information for us and responded to every request with a smile and interest. The situation is stunning. Original, comfortable and spotless. The breakfast was excellent with individually cooked dishes if you wanted, but also a very varied buffet. We were unsure about not being in Goreme but came to Urgup for this hotel .We never regretted it for a minute, and a bonus was that Urgup was much nicer and we could easily access Goreme if needed. If you can book this hotel, do.

Miinukset: Nothing.

Plussat: Everything

Miinukset: Break fast may have been little bit better keeping in mind , the tourists come from all over the world.

Plussat: A lovely hotel with cave rooms, however to go to centre it s an uphill to return from centre.

Plussat: View, Cleanliness, Design

Miinukset: Everything was great.

Plussat: My American friend was extatic on arrival as she didn't know about the hotels beforehand. It was a fabulous and indeed a memorable stay.

Miinukset: Not very important, but the room had maybe too little lighting and we understand the conditions of being inside the mountain makes WIFI difficult. It was available outside though.

Plussat: The hotel itself lends to an amazing experience simply because the rooms are carved out from cave walls. The location is great- just a few minutes downhill walk from the city center. The rooms are all different. We were lucky enough to get an elevated one with a balcony and great room. Nice all marble restroom with both standing rain shower and a tub. Also worth mentioning, if you're looking for cute souvenirs, check out Baskent Nazarlik, which is nearby. Great selection of cute jewelry and souvenirs that are of high quality and modern styles. There's also an amazing restaurant right next door upstairs with a glass floor and panoramic view of the city (ask Mustafa from the shop for directions). Amazing food and great prices.

Miinukset: WI-FI DOES NOT REACH THE ROOMS. You can use it in the common areas such as the lobby, restaurant, and pool etc. We kept having to stick our devices out of the door just to get updates every few minutes because it was too cold to sit outside on the balcony. For the average millennial and Gen Z and younger, this will cause discomfort. The rooms are pretty dim, which I suppose is to be expected considering they're in literal caves. A little dingy too, but hey, you're staying in one of the world's oldest civilizations so who cares? Breakfast is decent. Considering how amazing Turkish cuisine can be, their simple selection of cured meats, honey, cheese, yogurt, and bread still left much to be desired, but maybe I'm just an American glutton. Also worth mentioning, the staff approached us several times to solicit us for tours and hot air balloon rides. Kind of irritating. Their prices aren't the best- we found better by negotiating with local travel and experience agencies.

Plussat: The resort is located in a less busy part of the town, which is nice, it gives you a feeling of being one with nature. The view from their terrace is beautiful. The resort itself is very tastefully built. Rooms are nice and spacious.

Miinukset: There isnt much to do around. If you at the resort, you have to stay in, and eat at their own restaurant.

Plussat: It was just very good

Plussat: All was done for making your journey the best one. Advice, avaliability, one step ahead of our needs... awesome Great breakfast

Miinukset: Nothing

Plussat: The place n room re so terrific comfy n enough space. The staffs re so kind n friendly. Also a warm welcoming n always greet us with a big smile n great hospitality. The breakfast is awesome better than any cave hotels We had stayed at kappadokia. They even cook for us noodles soup with meat. For teatime, we can have cookies with tea n coffee. So nice n cozy. Feels like home. They also have a pet dog which is very loveable. Love this place so much. Will visit next time.

Miinukset: Only the view. Because Urgup itself doesn t have much view as at Goreme n Uchisar.

Plussat: the breakfast was fabulous...gluten-free options were available once they found out about the dietary restrictions. the staff were great...I cannot say enough good things about this place!

Miinukset: It was all great.

Plussat: The Cappadocia Hotel was simply magical! Mr. Ali doesn’t believe in the word NO! He bent over backwards to attend to our every whim and fancy. Their daily traditional Turkish breakfast spread comprised of everything ranging from local jams, honey, sweets and cookies, to 10 different types of cheese, cereal, dried nuts and fruits, coffee, tea and eggs made according to your preference! The Cappadocia Hotel team, especially Mr. Ali and Ferda ensured that we were well looked after! They were so kind and helpful. Thank you Mr. Ali, Ferda and everyone, for making our stay in Cappadocia perfect ❤️ I hope our paths across again someday.

Plussat: Everything is wonderful,Ali was very friendly and patient help . Recommended for all those who want to have a perfect stay in Cappadocia, if we have the chance to go to Cappadocia again, we still choose The Cappaodcia Hotel !!! There is also a super cute and friendly dog ​​CAZIBE

Miinukset: Everything is perfect

Plussat: The Host is extremely professional and went out of his way to make our stay a memorable one. I will highly recommend this property for any stay in Cappadocia

Plussat: loved the food, the culture and how kind and sweet people were. great location and environment

Plussat: Hotel atmosphere which was built in cave was amazing together with its view to the valley (also very clean) Staff was really friendly as well and the breakfast was so yummy!

Plussat: My visit to kayakapi premium cave was a very different experience of all hotel I have ever visit, I call it a 5 star luxury cave hotel, wonderful mountain view of the city, all type of western and Mediterranean food, fast service to your room at anytime 24/7 and I can't wait to visit again, I recommend this wonderful place to anyone searching for a new holiday lifestyle

Miinukset: Nothing

Plussat: We spent 3 days in this historical place and everything was good, but very important thing that the hotel’s staff arranged for us a perfect night to celebrate my birthday and our 10 years Anniversary of Marriage with my wife. P. S. Turkish bath and the fireplace in every room was another history to tell. Can’t find word......

Plussat: Everything was great, we enjoyed our stay

Plussat: The ambience was awesome... The staff was courteous and very helpful... Helped us find out missing baggage and super quick service.. Great breakfast and service... Made special arrangements for our honeymoon... Highly recommended

Miinukset: Nothing

Plussat: Lovely rooms in a cave. Great bathroom with own hamam

Plussat: The immediate attention given to each & every request and the personal care taken even by the owner Dr. Uluc is highly appreciable. He helped us plan a 4x4 safari which was too good & took is to some places which aren’t in City tour and also a Turkish Night dinner.

Miinukset: My short stay. Will definitely go again.

Miinukset: Breakfast was poor and limited Lighting in bathroom very poor

Miinukset: Location- a little far from all the action

Plussat: Loved the design, the exquisite swimming pool, the bar area, the eclectic atmosphere

Miinukset: No service after 10pm, no staff at pool area to provide service

Plussat: Unique style, amazing wine menu and food, friendly staff. Clean and high end products.

Plussat: Very special designed hotel. Every corner is a art. Old Christian designed style. The hotel was playing with special music as well to make you feel you are in church. The bath and swimming pool area is also very special with red water and dark cave like vampire's place.

Miinukset: There is no water kettle and save in the room. But you can call them to get the boiled water and portable save. However, It is still not convenient enough.

Plussat: super nice, amazing hotel, definitely will stay at there again if visiting Cappadocia.

Plussat: Everything was excellent. This hotel makes you feel amazing.

Miinukset: Swimming pool was warmer than this temp. ( it was like 36 C). But this time it felt like 28 C.

Plussat: Utterly breathtaking! Unlike any other hotel I’ve stayed at- this is more an experience than a hotel. The attention to detail is mind boggling. Staff is genuinely warm and accommodating. The spa is outstanding and I encourage you to take a dip in the pool (if you dare). The design aesthetic is gorgeously bold and each corner of the property reflects the clear theme the designer has chosen. No wonder this property is so popular with Instagrammers! What an unprecedented treat it was to stay here. I look forward to returning soon.

Miinukset: I wish both bedsides had plug points and/or lights. Our room was a cave room and stayed a bit too warm even though the temperature outside was -2 degrees! So a temp control panel in the room would be good. But these are very minor points- the hotel is a treat to all the senses overall!

Plussat: Classical gothic style hotel.every detail delights me.keep it SH

Miinukset: Unfortunately Cannot see the balloons in the morning from there.

Plussat: Amazing and friendly staff. Good location. Spacious and clean room.

Plussat: The feeling of living like in a stone cave. I love the warmth welcome of the Turkish people.

Plussat: This is our second visit and as always it was amazing. The hotel is very clean bedding and towels changed daily. The staff are kind and very helpful and the breakfast great. Would always return here when in cappidoia

Miinukset: Having to go home

Plussat: Place is accessible to all store nice view from the top of restaurant

Miinukset: Nothing

Plussat: Everyone of the staff in this hotel is very kind and helpfull. They genuinely love what they do. The rooms are also very nice and clean. Breakfast is great, a lot to choose from and good quality!

Plussat: first of all, hospitality was great !! the rooms are perfect, specially decorated, clean and comfortable... a lovely hotel and a wonderful terrace view...

Plussat: I really liked the staff of the hotel who helped us book our tours to see Cappadocia. I loved the view of the hotel, since it's built quite high the view from the hotel was spectacular. I also loved the room, as it was carved out and it looked more like a proper cave room and it was an amazing experience

Plussat: The stuff is amazing, the Cave rooms and the view is stunning.

Plussat: Great breakfast and clean rooms

Miinukset: the bed was a little bit hard

Plussat: The staff was very helpful. We liked the breakfast.

Miinukset: The bathroom was not clean enough.

Plussat: Warm service Two very adorable pet dogs Generous breakfast spread Nice common areas to look at the view

Miinukset: Showerhead was faulty Furniture was quite worn out Bed is creaky

Plussat: Location of the hotel was very good. It was within walking distance of all restaurants and shops

Miinukset: There were two connecting bedrooms for 4 adults but only one bathroom. Also they could add a few more vegetarian options for breakfast

Plussat: Excellent location, property was decorated with a great aesthetic sense which definitely shows the hardwork of owner family and employees for choosing stuff for the property. Special thanks for Mr. MURAT (MANAGER), Chief cook Lubra and Emel for their dedicated efforts to make our stay a pleasant and comfortable one. Overall the experience of stay exceeded my expectations. Good job guys. See you soon again InshaAllah

Miinukset: Only pillows needed to be of memory foam or gel type to give more comfort while you are asleep. Otherwise everything was excellent.

Plussat: Excellent value, staff, service and loction.

Plussat: Staff were brilliant, very friendly. Very comfortable room and breakfast was very good. Lovely surroundings and great location

Plussat: This hotel is located in the heart of Cappadocia, real caves, real and amazing spirit of this area. The staff was so helpful that I could say we felt there as we were at home, with the family)) The breakfast was one of the best we have ever had in the hotels worldwide. The room is a real cave, all facilites in the hotel are so special, a lot of places where you can seat in relax and drink amazing turkish tea or coffee. We strongly recommend to order their turkish dinner. Everything was brilliant, thanks a lot for our Cappadocia trip, we will be back))

Miinukset: Everything was exellent.

Plussat: The service was great, staff was very helpful. The rooms were very spacious and comfortable.Loved their breakfast. The overall hotel decor was very nice with flowers and plants everywhere. Their tandoor food was the best we had on the trip!

Miinukset: The shuttle service provided by the hotel was not good - the driver did not know English and he made us wait at the airport for a long time waiting for other passengers and dropped us the last to our hotel!

Miinukset: Restaurant was not dynamic for dinner. Breakfast was excellent.

Plussat: The tandoor was amazing.. Homemade breakfast and a very friendly dog. Never experienced such wonderful service even in a 5 star hotel. Property is well maintained and a heritage itself.

Miinukset: NA

Plussat: We can highly recommend this hotel. The hotel is very central, but you don't get disturbed by noise. The rooms are beautiful and very spacious. The tremendous hospitality of the staff and the management was very impressive. A highlight was the breakfast with many choices and a lot of homemade and very delicious local specialities, like the figs walnut jam. Kübra's cakes are very delicious.

Miinukset: nothing

Plussat: All staffs are very kind and friendly to me. Smoothly offered me the cappadoccia tour and balloon tour, and booked. The introduced tours and restaurant were both so nice for me. Thank you for the great experience!

Miinukset: Nothing special.

Plussat: Nice spacious room with a double and 2 single beds. Ideal for a group of friends, or a family of 4.

Miinukset: The breakfast and the attitude of their staff( only a lady receptionist was there most of the days) was extremely cold, rude and non-cooperative. While she was checking us in, rather than even asking us a glass of water, she was more concerned about selling us hot air balloon and other sightseeing packages. It was v irritating and intimidating. Breakfast was pathetic and less than basic. would ration and give us only 1 egg per person !!! timings were also v weird (8;30-10;30) We were travelling with kids and blatantly refused more eggs even when we asked for. No fruits, juice, milk, hot coffee or any warm fresh dish at all !!!!! Felt totally ripped off and cheated !!!!

Plussat: Th breakfast was stately with willing staff wanting to shower hospitality in abundance. Ali Jehan specifically was a manager who deserves to be mentioned for his additional care and concern.

Plussat: We like the hotel and the stuff in general. They helped us to store our luggages while we explore the city. They also helped us to find a tour to Ihlara Valley.

Miinukset: Even our trip was for 1 day at the first week of october, we’ve expected to use the pool. The pool was not in a good shape, apparently the stuff didn’t take care of it because of the season. But everybody I know says October is the best season of Capadoccia. So if it was the real season why the pool was not clean enough to use. Is it only for decoration? I am sorry but if you think how much we are paying, we should ask those to the property. Because they are selling the rooms like pool is a real thing. “Pool view family room” If I compare with the other hotel we stayed; breakfast was not enough for us. So we ordered more and the kind stuff did not make us pay the additional orders. Besides those it was a great experience.

Plussat: Great hotel. Good location. Staff very friendly specially Furkan he is a great man, he made our vacactions very nice. Good job Furkan.

Miinukset: The internet was bad. They have to improve and put some routers around the property.

Plussat: Everything, from the atmosphere ,culture, once again excellant service from Can (Jean) ,rooms was great for me and my family at the Elif stone hotel it was a fabulous experience and should have stayed longer but had other reservations scheduled ,beautiful history and and also very enlightening .

Miinukset: Kapadokya is a fantastic stay , our host Can(Jean) was extremely helpful and informed, he recommend fantastic restaurant and also helped with getting the best day tour prices ,we unfortunately missed the hot air balloon ride ,so we definitely going back

Plussat: Incredible value for such beautiful rooms, staff was beyond helpful. We also really enjoyed the variation in staying in a place other than Göreme; Ürgüp seemed more lively, less tourist-centric. Breakfast was also massive and delicious. Don’t skip the Turkish coffee, it’s really good here.

Plussat: We went in this hotel for six nights and we spent a beatiful time. The rooms are nice and clean and all the staff was so welcoming especially Furkan Aybars thanks all staff for excellent doing their jobs. "Can" was so kind and helped me find the charger )) . Otel is soo good with all sides. Breakfast is so delicious. Thanks for good services. I liked very much.So I really reccomend this hotel.

Miinukset: All things is soo good. I can`t find what i didn`t like.Thanks for very good service.

Plussat: Lovely room service staff( furkan), very entertaining, thank you for booking the trip for us, and finally saw the air balloon and felt this trip was the the best arrangement

Plussat: It’s close to a superb Turkish spa in the town centre and in a short distance from bus terminal. The reception of hotel was very friendly and spoke English well. What I like the most about this hotel is the internal architecture of the hotel and the yummy huge breakfast we had.

Plussat: Romona and Tuba (our hosts) were amazing.

Plussat: Wonderful staff, facility and scenery. We had good service. Staff was very friendly and kind.

Miinukset: Nothing.

Plussat: everything

Miinukset: nothing

Miinukset: Couldn't get a package for hot air balloon

Plussat: The hotel is very authentic and you really feel in the heart of Cappadocia. The room was very spacious with very nice facilities like jacuzzi and a chemny The staff were just magnificent. You will be treated by Bekir from the first moment and he will make sure that you know everything in the hotel and in your room. Don't hesitate to ask him questions as he is very helpful and knows everything around. The breakfast is very authentic and has everything . It was very delicious and the staff were very nice and helpful the right start for the morning We tried diner twice and it was very delicious and great value for money Reaching the town center is very easy and if you want to go by taxi very easy to order . You will simply feel as part of a larger family and we do miss them all already

Miinukset: Everything was just perfect and we liked everything

Plussat: The location of the hotel is wonderful. It is in Urgup, which is about 15 mins from Groeme and other towns like Avanos if you're going to be driving around. The hotel itself is also very close to the town center of Urgup, where you can go for food etc. We booked a King Cave Suite and were given the best room they had in that category. The room was very clean and well stocked. The beds were comfortable and the amenities were great, specially considering that we were actually in a cave! The breakfast is pretty reasonable and if you get a chance, do go up on the roof and check out the view at sunrise and sunset!

Miinukset: Breakfast options could be somewhat better. It would be helpful if more of the staff spoke English, although they do manage quite well inspite of the language barrier. Their helpfulness overall makes up for it!

Plussat: - the staff will help you with everything you need, very friendly - breakfast is a combination between traditional and continental , so you have many options - a quiet place , good for couples - lots of cats and a cute dog

Miinukset: - it's a little far from city center - 10 -15 min walking - take in consideration that Urgup it's a more traditional city, not so commercial as Goreme

Plussat: The staff were lovely and very helpful. The room design and furnishings were fabulous. Very good mattresses and comfortable pillows. Lots of hotel cats and kittens which are obviously well cared for and vetted when necessary.

Miinukset: The room was poorly ventilated and smelled strongly of mildew. Our clothing and the linen felt damp all the time. It caused us to have headaches, swollen eyes and blocked noses in the morning. Not healthy. The menu could have been more varied and better prepared. Tiny TV, miles from the bedroom, with no English channels apart from the news.

Plussat: Suit Rooms were really nice but But overall nice place to stay. Awesome Turkish breakfast with very friendly people.

Miinukset: one room had ventilation problem so it smells.

Plussat: Very helpful and friendly staff

Miinukset: There were no bicycles available

Plussat: Everything!!!

Plussat: We had a fantastic 4 days.We arrived past midnight and Yunus was waiting for us with a broad smile. We were amazed by the size of the rooms. The staff were extremely friendly and helpful and was able to communicate in English fairly well. There was no attempt to hard sell anything. It is located very close to the town centre. The hotel is located close to caves and had good views of the hills and caves.

Miinukset: Breakfast was passable. Cooked options were limited.

Plussat: Interesting place to stay in a 2000 year old cave room. Good breakfast and helpful staff

Miinukset: Multiple stairs upto the hotel and inside

Plussat: Excellent location,free parking at property,unparalleled cleanliness,complete peace.The hotel looks like a medieval castle and is located right in the mountains wherethe caves are dug,practically from the terrace at 10 meters you can see them.The panorama is special,extremely kind,especially Mr. Fatih.A very abundant and consistent continental breakfast.I recommend with all your heart,you will not be disappointed.

Plussat: The rooms ,the roof terrace and the staff. The breakfast, amazing omelette definitely by far. The manager arrange the balloon experience for me and that was fantastic .

Miinukset: Everything about the place was authentic and close to all the best sites without the hustle and bustle. The staff were so professional and my family and I were very comfortable. I recommend this place to anyone .

Plussat: Comfortable and interesting rooms, good breakfast.

Miinukset: The shower/spa was a little tricky to use

Plussat: This little gem is just a 5min walk from the city centre (Meydani Ch., Ataturk Bu., the 2 bus stations), located in a very quiet part of Urgup (or Prokopi as it one used to be called, read Lausagne Treaty, 1924). It is easy to find and walk to, for example if one arrives to Urgup via bus. Arriving by car is also convenient to find as it is just off the main road from Nevsehir. Plus there is ample of free parking under the cool shade of the vine. From the Inn's entrance there is a breath-taking view of Temenni Hill which is situated just a few meters away and an imposing commune of cave houses, most are now abandoned, dug within the next hill. This view is enough to get you excited, leave your luggage in the court-yard and run back out to explore the area! Which is what we did: started climbing the next hill and exploring the nexus of cave houses and tunnels just metres away. Move slowly to the west just in time for the sunset and on your way, seeing all the big, pretentious condos you will appreciate even more the family-run Urgup Inn. I have seen one more room in addition to the room we stayed for 3 nights. Both of them were really old, stone-built dwellings with modern comforts such as the exceptionally clean shower and toilet room, cosy wooden floor, comfortable matress to rest our bones after a day of walking and climbing, both old and new decor on the walls, ranging from the Last Supper to mother-of-pearl inlayed mirror, chairs and table. We arrive in mid-august and the temperature was soaring but the room was cool throughout the day and night, because part of it is carved inside a huge rock covered by huge slabs of stone. It comes to prove the wisdom of the old-time builders: they knew their materials, they knew their statics. Our room was cleaned and serviced daily. Personnel was friendly and happy to assist. There was somebody around all the time.

Plussat: The ambience is relaxing. You would definitely feel that you are on vacation. The staff are nice. The cave room has a unique character

Miinukset: There's not much to explore outside the hotel

Plussat: staff was great.

Plussat: The patio and the terrace: a Place to relax and the position: city centre

Miinukset: The toilet: you must throw toilet paper in the bin next to It and absolutely not in the toilet because It staks. It isn't hygenic at all! The breakfast: no milk no fruit juices no yogurt. The room was wet with moist air and smells like cellar.

Plussat: It is quirky and fun. Faisil was an excellent front man, within the constraints placed upon him. We enjoyed our cave room and the ever changing fellow guests from all over the world. Location perfect, quiet & what a wonderful walk up the hill behind the hotel!!

Miinukset: Breakfast was meagre and same every day, but you get what you pay for. 6 wall hooks were a bit on the minimum for clothes storage but what the heck!

Plussat: Attentive owner with a hands on attitude, gave advice but not pushy. Attentive staff but respected your space. Comfortable but not pretentious. The mix of nationalities and ages that passed through was very diverse. In the time we were there, Chinese,Japanese, Argentinian, Spanish, Saudi,German and Italian. In the old part of Urgup and village life was going on around it, for eg. presevation of summers harvest for the winter month. Decent Turkish breakfast. 10 minutes walk dowhill to town.

Plussat: Omar the owner is a wonderful host

Plussat: helpfulness and friendliness of staff

Plussat: Very friendly and helpful staff, cheap price

Miinukset: Just one advice: add some jam in breakfast ;)

Plussat:

Miinukset: Just ask for a room with a bathtub if you are sensitive about that.

Plussat: I liked everything, the staff was very kind. Great hospitality.

Miinukset: Nothing

Plussat: Perfect location. Friendly staff. Very well decorated rooms(if you love old authentic style). Parking lot.

Miinukset: In some rooms bathroom and its equipments can be improved. Bathroom and room are like two different places, in terms of style, decoration, quality etc

Plussat: Good location near the center. Very clean. Good size room.

Miinukset: They could better manage the smookers. Even if i was in a non smoking room i could smell the smooke from the room beside mine.

Plussat: Everyone was lovely, the rooms were very comfortable and the views were fabulous. Easy to walk into town for shopping or food. The only thing that would have made it better was to have an electric kettle and cups in each room.

Plussat: Nice staff very helpful. They helped us arranging a very interesting Ballon trip to oversee the Cappadoccia. The family room was large enough to accomodate 2 adults + 2 children.

Miinukset: No lift - avoid big luggages if you stay at the 2nd or 3rd floor rooms..

Plussat: Nice place, in a quiet area but very near to the town centre.

Plussat: Location is good, rooms are fairly quiet in the evening and staff is helpful

Miinukset: Staff organised 3 local tours for us, of which 1 tour route wasn't as described, and therefore, we toured some scenic spots twice. Staff's explanation is that it was snowing that day and therefore, roads are dangerous; however, the tour guide explained that the 3rd tour doesn't happen in winter anyway.

Plussat: The location, near the town of Urgup, 3 minutes walk to Town. The owner-- Ahmed was very helpful, and helped me out booking my tours with good discounts, His wife was a very nice lady always feeding me with food and desserts. Moussa the receptionist speaks English well. There's one particular Bar in town right accross the Bus station that I frequently go. The Bar's name is murat Bar. The waiter's name is Adam, he's very friendly and accommodating with good command of the English language, and I really had a great time every single night I was there..... But I will recommend tourists to stay in Goreme fo a cheaper, nicer views and accommodations .

Miinukset: They will only take cash, I hope they will consider Credit Cards in the future.

Plussat: The staff were exceptional. They were helpful and friendly. When our computer didn't work with their wireless service, they let us use their laptop in the lobby. That was certainly over and above expectations. The Turkish breakfast was good.

Miinukset: The room was small for two people, but in fairness to the hotel, they did offer us a larger room which we refused.

Plussat: i like servis and areng for me 2 days of trips gust in the placses nir by the taon it very nice

Miinukset: az i say i mis aircondsion

Plussat: The friendly welcome and help and advice on things to do and where to go. The whole atmosphere was relaxing and staff are to be commended.

Miinukset:

Plussat: Very clean, convenient location, efficient staff, good price. Excellent option.

Miinukset: Breakfast could be better : usually hotels in Turkey provide more; like helva, simit, tahin...

Plussat: la grande disponibilita e la gentilezza del gestore, un buon allineamento alla categoria hotel - the manager of the hotel was very kind and always available to give advice and help during our stay. The hotel was very nice, in line with its standard, and all the staff was professıonal.

Miinukset:

Plussat: Good value for money accommodation, with a clean bathroom and nice open balcony area for viewing the local landscapes. Pretty garden, staff friendly and helpful in changing our room when we had a problem with the room lock. Breakfasts good.

Miinukset: Nowhere to sit in the room other than the bed and floor cushion. Also, while not a criticism of the hotel itself, those coming to Urgup need to be aware that while the town is quieter and less touristy than Goreme, access to the main attractions in the region is a little more time consuming.

Plussat: The staff is amazing and very welcoming especially Unir at reception. They got us so settled, organized all our excursions, gave us all the things to do! Such a beautiful little place, peaceful, clean! Really an amazing stay!

Miinukset: Nothing! All perfect :)

Plussat: Big rooms (we get a free upgrade), nice location, helpful staff

Plussat: The hotel design and built is very amusing I love it

Miinukset: The rooms need a little service, the water doesn't get hot The air-conditioning is stopping suddenly and doesn't work properly

Plussat: The rooms are beautifully decorated, very clean and spacious. The entire area is very scenic and the perfect location to visit all the sites nearby. The manager Oner was especially very helpful.

Plussat: Terrace was good

Miinukset: Hot breakfast only served on 2nd day No hamam Was not told of amazing food options 1 km down the road when queried on supper options

Plussat: Staff (I should say TOP STAFF !) Building Landscape

Miinukset: Breakfast is good but maybe could be richest and whit more typicality, but believe you never refer to spend days here

Plussat: It was best experience and very friendly owner support me alot even in guiding for the location. Hotel is very good and definitely recommend for others.

Plussat: Kadir was so friendly, always smiling and ready to help. It's the people that make a hotel speacial, and I made the best choice ever by staying in this hotel. We were upgraded to a bigger room, which I'm so thankful for and breakfast is delicious. I highly recommend staying in this hotel for a real Turkish experience. I loved every part of my stay. The dog is the sweetest dog you will ever meet. On my birthday, Kadir's wife kindly prepared me the best cake ever and before I left they gave me a lovely present to remember Cappadocia. I recommend everyone to stay here, you will find a friend in Kadir, his wife and the dog.

Plussat: We loved the quiet of Ortahisar. Five days at Turkish Cave. You need a vehicle if you plan to stay here. I’m sure the upmarket hotels offer more plush surroundings, but this was comfortable and unique. Friendly and helpful.

Miinukset: If you are planning on public transportation this might not be a suitable location.

Plussat: The whole place was fantastic

Plussat: The owner was sooo kind and considerate. Breakfast, room, location etc... were also awesome!!! There is such a cute dog there

Miinukset: Nothing without joking.