Valdaora hotellia

Plussat: Everything. Great staff. Amazing location

Miinukset: Nothing, was great!

Plussat: The staff is just wonderful - always helpful and very friendly. The hotel itself is beautifully designed and with every kind of facilities. Spa area has everything you can dream of.

Plussat: friendly staff comfy room delicious food superb wine relaxing spa delightful massages exciting tours

Miinukset: weak wifi in the room

Plussat: Incredible food, beautiful scenery and great service. Wonderful fitness programme and beautiful pool/ sauna area.

Plussat: Food and facilities were excellent Location was a bit remote hence level of hotel services to counter balance

Miinukset: Air con was poor or not working

Plussat: The food was amazing! Dining room staff were lovely. Great facilities. Superb location.

Miinukset: Room felt more 4-star than 5. Perhaps cos a single.

Plussat: Wellnes is perfect, everything is new. Food was very delicious. Ten minutes to ski areal Kronplatz. Everything in one building.

Miinukset: Everything was great!

Plussat: - Very nice staff (Showed us around and was very friedly) - Nice pool - Great room (Superior Suite) - Breakfast was nice - Located right next to the lake and very quiet - Inexpensive Ebike Rental (Really nice CUBE Mointainbikes at just 20€ a day)

Plussat: All. Somelier Helmut was excelent... again

Miinukset: Nothing

Plussat: Very professional staff , very clean , friendly people, delicious food, professional chief, very good location, comfortable rooms , special thanks to Hans family for their 7 stars Hospitality

Miinukset: Very professional staff , very clean , friendly people, delicious food, professional chief, very good location, comfortable rooms , special thanks to Hans family for their 7 stars Hospitality

Plussat: The staff were extremely pleasant and welcoming, including the owners who did their best to ensure we felt well taken care of. Both breakfast and half board dinner were exceptional, with excellent choice for different dietary requirements and a range of carefully selected items with high quality attributes. Service was impeccable but relaxed and friendly, with a most interesting but brief explanation about each dish or activity. The selection of wines pretty extensive and served with class. Well done family Peintner and staff! Keep it up.

Miinukset: Nothing: the fact that it had to end! I'd like to be there again very soon.

Plussat: Every member of the staff was very nice and helpful. The hotel was very big and clean, nothing was missing. The kitchen served dishes of the highest level, congratulations to the chefs!!

Miinukset: We forgot to warn at the reception that there was a bad smell coming from the bath tube in the room 104.

Plussat: Hotel is much better than we expected, everything was thought through to the smallest details. Freshly pressed juices in the morning, tea, dried fruits and fresh carrots/celery in the sauna area- all those details add up to a great holiday. Room was very clean and spacious. Sometimes rooms in the mountain hotels can be way too warm, which was not the case here-the temperature could be easily regulated. Hotel also has the boxes for the ski gear with proper heating for boots which is of course very convenient. The ski shuttle runs to the lifts regularly. Special thanks to the sauna men who made sauna service unforgettable (it was not only a rejuvenating experience but also a real performance). Stuff is extremely helpful and pleasant. Overall - amazing value for money.

Plussat: The staff was extremely caring and friendly. The meals were really good and the views from the room were amazing!

Plussat: The hotel is amazing! The location, the service and above all dinners served as in the best restaurants!!! Willl be back for sure

Plussat: Perfect place, we never left the hotel during our stay. The staff is super friendly. Hard to describe how perfect is the view and the feel in the hotel.

Plussat: Everything

Plussat: Everything was absolutely perfect! Confortable room, beautiful with our private "stube" and so spacious. Nice and relaxing wellness area, not so crowded and really cozy. Last but not least..we had a terrific dinner! All meals were delicious. We had a perfect weekend, cuddled by friendly and professional staff. We strongly raccomend the Mirabell!

Miinukset: Nothing. All was perfect!

Plussat: Excellent restaurant, great selection of wines. Highly qualified staff (special thanks to manager Omar). Nice swimming pool.

Miinukset: The price has increased. Did not help with the transfer organization from Munich airport. I did not like the changes in the spa zone, it used to be better, more spacious and varied.

Plussat: I highly recommend this hotel. They have thought of every little detail. Excellent food all meals, great service, super staff that pay attention and know what you need even before asking. Very nice spa area. A hotel to return to.

Miinukset: Nothing

Miinukset: Food was excellent

Plussat: Very friendly people, wonderful room in rustic style, tasty food and amazing atmosphere :) Extremely personalized approach to the client.

Plussat: I like everything in this hotel

Plussat: The location is perfect. The service was great. Many thanks for Astrid. The hotel himself was very nice and clean. Great slimming pool. Magnificent meals :)

Miinukset: Everything was great!

Plussat: The position and the view, apart from the Manager..

Miinukset: Nothing at all.

Plussat: The owner was nice, the apartment had everything I need and it was very clean. 1 minute walk to a supermarket Spar, and 5 minutes walk to a good restaurant.

Miinukset: Nothing.

Plussat: The apartment is located in a very beautiful place, surrounded by mountains. We could see snow capped mountains from our room windows, which made our morning very plesant. The area is quiet. There is Spar(grocery store) right next to the hotel. There are a couple of bakeries down the road. However if you will be there on a Sunday, you should take something for breakfast as everything is closed. The apartment was very very clean. We were four, so the couch was extended and a mattress was put on top of it. It was very comfortable. The mattress was neither too soft nor too hard, it was just perfect. Clean towels were provided. The kitchen was well equipped. The apartment itself had a lot of storage space.

Miinukset: Nothing to complain. Everything was perfect.

Plussat: The place looks very cosy and we enjoyed our time there. The beds are perfect to sleep in and the place was closeby Lago di Braies when you travel by car.

Miinukset: It was very comfortable/

Plussat: This is a beautifully designed hotel with just about everything you could want. Very comfortable and an excellent breakfast! Dinner was good value and was beautifully presented. There were beautifully designed features and artefacts all over the hotel.

Plussat: Very clean and nicely renovated, delicious breakfast, friendly staff, great wellness facilities

Miinukset: Uncomfortable bed (2 small mattresses on a double-bed), no bathrobe and slippers, lack of cosmetic supplies - no body lotion, very limited amount of shower gel and shampoos

Plussat: The receptionists are the best. Our room was upgraded at no cost. The room is stylish and very comfortable to stay in. There were also large balconies.

Plussat: Great experience! Lovely staff. Great location . Just wi fi must be improved . But other things were great

Miinukset: Wifi weak. No porter services. Room very small.

Plussat: The room was great, so spacious and sparkling clean. The bath room come with a nice view, not sure if people out side can see into the bath room or not (ha ha ha). The room come with all necessary amenity kit. The hotel owner and staff are very nice and very helpful. Breakfast was great (European country standard, still not as good as Thai or Japanese hotel breakfast). For dinner, as I was out to Pizza house nearby so I did not have a chance to try but as I walk pass the hotel restaurant, the foods look great and I saw many hotel guest are enjoying their meal. As I have only one night in Valdaora, so I don’t have chance to use other facility at Alpinhotel Keil, but I will definitely go back to stay in this hotel and spend more time in Valdaora.

Miinukset: —-

Plussat: Good tour information, #just relax, #nice dinner, #lovely rooms, #go4it, #kindstuff

Plussat: Very comfortable and large room. Great dining in hotel. Kind and responsive staff.

Plussat: I loved the wellness center in the hotel.

Plussat: Although the location was great too, the thing i most appreciated was the kindness and the readiness of the staff to give help and guidance.

Plussat: Every thing was perfect...the staff /location/the room as in the photo and clean.../the breakfast

Miinukset: Nothing

Plussat: The area relax and food

Miinukset: The ventilation system

Plussat: the staff are very nice,good breakfast

Miinukset: i put dont disturb but still they enter and make the bed

Plussat: Food was excelent

Plussat: The free parking and breakfast

Miinukset: The beds need to be more comfortable. Soft

Plussat: I wanted to cancel the reservation due to my visa issue. I rebook Ed all my hotels except this peace of heaven. This hotel should score 10/10.

Plussat: staff was kind and professional

Miinukset: Food was ok, but they could do better

Plussat: Everything was perfect: personnel, food, accommodation ... . There was also a free hotel shuttle transfer to the Kronplatz ski area and a great afternoon snack before dinner! We didn't count on that, but we liked it a lot.

Plussat: Nice facilities Great breakfast Buffet with sweets in the afternoon Multiple activities (but beware to get confirmation about the details of the offered activities; our walk with snowshoes became a simple walk in the fields few minutes before actually leaving) Owner agreed to improve on the issues described in this review

Miinukset: Staff not always ready to help (even with luggage on arrival) Inflexible application of rules (1 of the 4 rooms was no longer necessary as one of the travellers got sick and stayed at home; they didn’t even offer a partial refund) Lack of information about actual location of some of the rooms (‘dependance’ means 100m away from main building and SPA on a public road driven by cars with no direct access to main facilities). Empty minibar and no bottled water in the room No electric water boiler (owner informed that it will now be available) On one of the two dinners that we decided to be at the hotel, the menu did not have a vegetarian option. They offered to cook something for my wife, but it was not really up to standards.

Plussat: Great breakfast! Nice facilities. Staff at restaurant were GREAT. Antonio was awesome.

Miinukset: The spa closed at 7:30 each night so you can't use it long after skiing. They never replenished toiletries and the quality of the shower was poor for the price of the stay. For a 4 star, I expect more than combo body wash/shampoo. Our sheets had a dried stain on them when we checked in and the maids never changed them the entire stay.

Plussat: Nice place to stay. Great food, nice swimming pool, very good service. Nice starting point for cycling and hiking.

Miinukset: Bed mattress is a litle too hard.

Plussat: Food was mostly delicious. Swimming pool sauna were very nice. Parking in hotel's garage free of charge was also helpful.

Miinukset: Hotel has blocked full amount for whole stay at my debit card immediately after booking (=weeks before arrival). The "preauthorisation" as they call it (quite an euphemism) stayed on my card throughout whole stay. Wasn't lifted upon arrival as one may expect. At the end of the stay the hotel asked me to pay again. I protested, that they technically charged my card weeks before arrival. They insisted, so i paid in cash. Now i have paid twice and can only hope the blocked amount at my debit card will be lifted one day ........................

Plussat: Great place to stay for motorbikers, the hotel has a garage free of charge for motorbikes and facilities to clean the chain, visor etc. You can also get a map and suggestions for trips in the surrounding region (Dolomites!) from the staff or the hotel website. The room was comfortable with a balcony and a big bathroom. The food (half-board) and breakfast are excellent, the staff very efficient and friendly.

Miinukset: Can't think of anything...

Plussat: Excellent food and very good service.

Miinukset: The light in the rooms was a bit down.

Plussat: Host is excellent. Facility includes high quality breakfast and dinner which is very convenient.

Plussat: Room was great. Views are great. Good Breakfast

Miinukset: Halls were a little spooky

Plussat: Nice room with a view Good bar and excellent restaurant Great location for visiting the amazing lake The spa area was fantastic

Miinukset: Road noise even with Windows and doors closed

Plussat: Very clean and courteous staffs, which presented the hotel as an upper class. We had a wonderful stay.

Plussat: Food was faboulous and we loved the view from our balcony. The Spa service was clean and tidy and definitely met our expectations.

Plussat: Everything! Amazing view! Wonderful room! I wish we stayed here longer! Only 7 minutes by car to Lago di braies and 16 minutes to Lago di Dobbiaco. Very calm and peaceful. Breakfast and dinner will make you full!

Plussat: Good breakfast. Short distance from Lago di Braies.

Plussat: Great location! Great food!

Miinukset: ———

Plussat: The hotel is really fantastic. We really can not understand the negative reviews, which are also partially exaggerated. Perfect service, good food, beautiful rooms with a great view. Very nice and hard-working staff, quick and uncomplicated. Super clean and great wellness area

Plussat: The food! They've got a great chef here.

Plussat: I loved the room: very clean.

Miinukset: The spa was allowed to kids too... I think it could be better to tell the parents to avoid bringing kids of 1 or 2 years in the naked area...

Plussat: A very clean hotel.. everything is new.. The owners are a couple that run the hotel by themselves in the reception.. they are very kind and helpful..

Miinukset: Nothing

Plussat: The staff was really nice, the room was very clean and with a beautiful view, totally recommend it

Plussat: We had an upgrade to a bigger room with no extra cost, it was nice

Plussat: The availability of the cook to prepare special dishes which fit to my food intolerances (I have never had this attention in others hotels)

Miinukset: The third bed was small for a boy of 19 years old There wasn't the fridge in the room The elevator arrived at the lower floor

Plussat: Breakfest on the high level!

Plussat: The property is easily accessible, located in a picturesque little hamlet off the beaten paths. Very clean, typical sudtirolese hotel, with wooden furnitures that give the place a warm touch. The room was tidy and warm, with a nice view of the woods. Breakfast is a huge plus, with a wide variety of sweets, yogurts, cereals, croissants and savory foods (the local speck is a must try). The hotel has also a restaurant where you can have dinner for a honest price and good quality. Me and my girlfriend stayed for just one night, after a visit to Braies lake, but we would definitely come back. Recommended!

Miinukset: The dinner options did not offer much from the local cuisine. The times in which breakfast and dinner are provided are quite strict.

Plussat: The dinner was outstanding, 5 courses more than delicious- good value for money

Miinukset: Unfortunately our room was placed to the back of the building

Plussat: Everything was ok, but just ok ... It could easily be great, but some sincerly interest for guests is missing

Miinukset: I have ordered gluten free meals (intorlerance) when I've made reservation. I was told that there is no problem with diet meals. But all breakfast was without bread or something similar, that I could eat, all cereals contains wheat, so I could eat only ham, eggs and butter (without bread). Then dinner ... there was no special option for me, they just pointed on menu, what is gluten free - if there was only soup, then you just get soup, and then only salad for main corse. If there's only desert with gluten, then you simply don't get desert, they don't offer anything to substitute.... At our check out did't ask us, if everything was ok... Missing some interest how their guests are realy feeling. Because if I didn't complain all the time, but eventualy just bring my own food to dining room, I think the owner should notice, and think about how to improve it...

Plussat: Kind staff!

Miinukset: The bed covers too thick - better to have two (or thinner ones as spares)!

Plussat: Very clean rooms and great services