Valence hotellia

Plussat: The amazing food and certain members of staff

Miinukset: After we where shown our room we found the outside space which was amazing then waited for someone to offer us a drink but no one came I had to ask a gentleman for a drink. We mentioned we wanted a low alcohol wine as this was late afternoon and we where looking forward to an amazing evening. A young Japanese girl arrived with a bottle of local wine luckily I checked the volume 14.5%. I also mentioned that our son had lived and studied in Japan which normally would have opened up a conversation but no she smiled and left. I also asked if it was possible to get the latest book signed by Anne-Sophie and was told I could buy this from the shop down the road unfortunately we where unable to go there and am hoping this is something I can arrange with the hotel after staying there

Plussat: Without an open Pic restaurant undermanaged

Miinukset: With closed gourmet restaurant hotel is undermanaged

Plussat: The room

Miinukset: -

Plussat: We went with high expectations for the food and the stay and they were exceeded on all counts. If you love food and want an extraordinary experience then you must go there. The staff were wonderful and loved the artwork and ambience.

Miinukset: Nothing

Plussat: Over the top luxury, and cost. Worth it for the unique experience.

Plussat: Lovely hotel with a first class restaurant. All of the staff were very nice and attentive.

Plussat: From the fabulous welcome till the moment you leave, everything is wonderful. It is truly elegant and very comfortable too. No stuffiness just a feeling of relaxed efficiency.

Miinukset: Nothing

Plussat: Staff was super nice and friendly. It would help to have 2 people on duty at reception though. Breakfast was good. Bed was good. Good location. Private parking.

Miinukset: Room was too hot and heating could not be turned down. Bathroom had sewer smell. Lift was very slow and room too small.

Plussat: My go to hotel whenever I’m in Valence. Place is great, comfortable and clean. Best option in Valence!

Miinukset: Everything was perfect.

Plussat: Very good location. Lovely rooms and lobby seating. Staff were very friendly, helpful and welcoming! Nice private parking area. We didn’t choose to have breakfast at hotel but I’m sure it was great. Le Grand Cafe had delicious food (dinner) and just across the street.

Plussat: Great location in the town. Friendly staff. on site parking for a small charge. Easy access to shops and restaurants

Miinukset: Nothing to report.

Plussat: Staff exceptionally friendly and helpful. Bed and shower excellent.

Miinukset: Breakfast was over priced.

Plussat: Room and bath were large and comfortable. Great amenities like robes and coffee machine, too. The location was perfect for walking to shops, or restaurants...Sophie Pic is a nice 20 minute walk away. Very nice park is close by, too. Great after a long day of driving. Parking is convenient, too. They have parking onsite ... or if you miss the sign like we did...there is city parking in the Hugo Balzac garage that is 1/2 a block away. Overall, a great value, too.

Plussat: Excellent team. Very friendly Very good breakfast and dinner

Plussat: The staff dealt with a problem with the shower immediately .We had a lovely meal in the restaurant-the dessert was a speciality and delicious

Plussat: Hospitality Location (close to A7) Food Room setting Pool

Miinukset: Nothing

Plussat: Clean and comfortable. Restaurant was open, which is not always the case!

Miinukset: No knowing whether the restaurant will be open is frustrating.

Plussat: Everything

Miinukset: Nothing

Plussat: Location and price, good for a stop off.

Miinukset: Breakfast service was non existent. Most of the tables hadn’t been cleared/cleaned. No-one clearing tables was a mess.

Plussat: Loved the restaurant

Plussat: Kiva huone ja vanha kaupunki lähellä. Wi-Fi, parkki ja virvoitusjuomat kuuluivat hintaan.

Miinukset: Parkkihalli oli pimeä ja ahdas, ei sovi isoille autoille. Aamupala ei ollut kummoinenkaan.

Plussat: Free secure parking. Free orange juice and croissants in the lobby. Great breakfast. Staff was very helpful.

Plussat: Comfortable bed. Nice shower. Lovely breakfast. Save parking.

Miinukset: Quality has its cost...

Plussat: It was clean, comfortable and good location. Good breakfast

Plussat: Comfortable bed; big bedroom; reasonable breakfast

Miinukset: Terrible decor ; very corporate; no soul

Plussat: Good location close to the A7.

Miinukset: Although not busy there was a queue to check in at reception.

Plussat: Very secure parking, easy to reach from the highway, easy reach to local supermarkets and a bus ride into town. Room was comfortable but quite basic,i guess that's why it's called "budget". The pool was nice but in the shadow by early evening so we missed out on a swim. Lighting and lavatory are strange affairs but all in all an OK place to stay. Lastly the staff were very helpful and kind!

Miinukset: Lacking a bar and restaurant for evening meals but not a problem. Breakfast was so so, and coffee not great but for the price not an issue.

Plussat: Clean, good spot near highway, price justified to value, room size more than usual. For me the closed parking place was important and was for me an important criteria.

Miinukset: The breakfast was ok, I just miss the scrambled eggs and maybe some more variation in cheese and so on. Price reasonable.

Plussat: Excellent location, good sized rooms, very clean and a reasonable breakfast. Superb positionfortheAutoroute de Soleil. We will stay there again.

Miinukset: Just a cheap hotel suitable for a sleepover

Plussat: Friendly staff. Pets are welcome.

Plussat: Staff very friendly and helpful.

Miinukset: The room did not seem very proficiently cleaned, we found also an empty beer can, apart from the overall dust.

Plussat: Husband said sports channel

Miinukset: Room too hot with aircon on full cold

Plussat: The staff was very accommodating and friendly. We always stop here on our way down to Spain (1-2 times per year) and have never been disappointed.

Miinukset: More choice at breakfast would be great.

Plussat: Good hotel: probably could do with a refurb in a couple of years' time. Breakfast/bar/restaurant area has been re-done and looks good. Plenty to eat for breakfast with a wide variety. Breakfast staff probably need a bit of help with how to be more attentive. Secure and well-lit car park. A little bit expensive, but that's only because the pound is very weak against the euro currently.

Miinukset: I made a mistake in the date and realized two minutes later... I did try to cancel it but hotel refused as it was done through booking.com

Plussat: We like the opportunity to have continental breakfast at the bar

Miinukset: There is always a bad smell from the drain in the handbasin whenever we have stayed.

Plussat: Very friendly and welcoming staff. Great location in walking distance to old town. Garage for € 6. Altogether good value if you stay for one night.

Miinukset: The rooms need a renovation, there are black spots in the bathroom, and spider webs. And the windows look as if they have never been cleaned.

Plussat: Sijainti oli hyvä. Huoneen näkymä oli suihkulähteelle. Ystävällinen henkilökunta. Koska ilmastointi ei toimut, saimme hyvitýkseksi pullon vettä ja kaksi cokista...

Miinukset: Ilmastointi ei toiminut vaikka varaussivulla niin luvattiin joten huoneessa todella kuuma ja yöunet jäivät vähiin. Aamiainen oli korissa huoneeseen tuotu, ei leikkeleitä tai muita hepeneitä.

Plussat: Clean and cost effective

Plussat: Breakfast and bed

Miinukset: Missing water in fitness room

Plussat: The location of the hotel is quite close to the main town square. Fine for an overnight. Safe parking but tight if you have a big car.

Miinukset: Very basic, cost equates to standard

Plussat: Location was good, comfortable beds, clean, nothing else to mention, good economy hotel.

Miinukset: Parking access a bit difficult, parking is dark. Price was a little high to my opinion.

Plussat: We don't use the breakfast service.

Miinukset: The was no breakfast room.

Plussat: Central location

Miinukset: We stayed at the hotel at the end of October. The temperature was pleasant. There is no ventilation in the units. The only way to get the fan to run is if it’s blasting hot air, no matter how low the temperature is set. We tried to sleep with the window open but it was too noisy. Impossible to sleep in the hot unit!

Miinukset: Ruokalista vain ranskaksi. Henkilökunta puhui vain hiukan englantia.

Plussat: Location next to the Autoroute.

Miinukset: In general staff must learn that a smile and a little bit of friendliness does not cost anything! All over France in the hospitality industry this seems to be an ‘issue’ as hotel- and restaurant staff do not seem to realize that their jobs exist by the grace of guests and customers!!!!

Plussat: Siisti ja turvallinen, hotellissa hyvät parkkipaikat, käytimme maksullista parkkihallia

Miinukset: Aamiainen heikko

Plussat: Again another hotel offering excellent service at a reasonable price

Miinukset: Nothing

Plussat: Sänky ja suihku.

Miinukset: Kuuma, ilmastointi ei toiminut

Plussat: Location, has a pool and breakfast is good quality.

Miinukset: The evening staff had problems in the restaurant, don't know what the cause was but it effected their attitude and service was terrible. Sun cream scum line around pool needs cleaning. Shower outlet needed unblocking to stop the bathroom flooding.

Plussat: Secure parking. Breakfast was good to fair. Near to motorway for onward journey.

Miinukset: Our room was shabby. We had dinner in the restaurant, the menu was uninspiring the food was tasteless, the worst I have ever had in a restaurant.

Plussat: Breakfast was very good Location good for work and close to motorway for good access

Miinukset: Need a kettle in room for English guests Pricey when there are many hotels in the vicinity

Plussat: Aamiainen Lähellä moottoritietä

Miinukset: Huoneet tarvitsevat kipeästi uusimista Huoneessa oli vain 1 pyyhe. Saimme pyynnöstä lisää

Plussat: Perfect next to highway

Plussat: The croissants were nice

Miinukset: Didn’t like the powder scramble eggs

Plussat: Its location next to motorway

Miinukset: It smells like tobacco, it's disgusting

Plussat: Good customer service and offers good value for price in premier location near restaurants and shops. Parking usually possible nearby.

Plussat: Very helpful staff. Parking just across the road in the Station at a special rate.

Plussat: location, hotel, service, price

Miinukset: n/a

Plussat: Good breakfast. We had an early start one day and breakfast was open. Very close to the railway station and less than10 mins to the city centre.

Plussat: Centrally located and clean.

Miinukset: Does not have its own parking which was an inconvenience. It is a busy street so it’s impossible to stop even just to drop off luggage. French breakfast (sweet only). No continental breakfast which is a shame.

Plussat: Location

Miinukset: Nothing really

Plussat: Very conveniently located for a night break. Friendly staff. Comfortable. Good breakfast.

Miinukset: Bedrooms were very small.

Miinukset: breakfast: minimaal for the price 11,00 P.P. Pictures of swimming pool are misleading

Plussat: Very restful and totally relaxing after a long drixe

Miinukset: Do t know

Plussat: Staff is friendly.

Miinukset: Breakfast is poor The beds are very bad.

Plussat: Staff was helpful and kind Facilities are ok and has a restaurant

Miinukset: Some staff members had no good english/spanish language skills

Plussat: It was pretty average and to my mind a little overpriced..

Plussat: Space, breakfast and very helpful staff.

Miinukset: Nothing

Plussat: Proximity to the old city for museums, restaurants and historical points of interest

Miinukset: Parking access is awkward but very secure.

Plussat: Stayed for one quick night on the way to Lyon. Room was nice and spacious, a fantastic deal for the price we paid.

Miinukset: Car wouldn’t fit in their garage per the receptionist so had to find parking elsewhere.

Miinukset: The hotel closes from 12:h00 to 15h:00. As a result, we could not leave luggage at the hotel during these hours.

Plussat: Localisation and size of the appartement Staff was super nice and helpful

Plussat: Only location as its nearby to city centre.

Miinukset: Staff was not friendly. Faulty door lock. Every time has to ask reception to open the door. None visited during my stay to clean the room and collect the garbage.

Plussat: The staff has been very kind, the appliances in the room are very useful and the room was quiet and comfortable.

Plussat: Situated in city centre, easy to find, safe parking facility at an acceptable price (6,50), good WiFi connection. Friendly and helpful receptionist.

Miinukset: Rather oldfashioned and dark rooms.

Plussat: well located, very friendly staff, good beakfast at a reasonable price

Miinukset: quite outdated rooms and property, refurbishment needed

Plussat: The reception was great, very good location and good quality for the price. Quiet room

Miinukset: A little dirty bathroom, used towels

Plussat: Price was reasonable but there are many cheap hotels early October.

Miinukset: The hotel is a bit shabby. We took the hotel for a travel break moving south. Hotel is on a noisy street just outside the city centre. No airco, and opening the windows brings in the noise. Bathroom was outdated. Valance itself is also not a city with many attractions, nor does it have a well-kept city centre.

Plussat: The staff is very friendly and eager to help. The building, although in poor shape, has a great atmosphere. When you step outside, you're only 100 meters from the nice city center of Valence. There are several evening shops very close by, in the same street and around the corner.

Miinukset: The interior needs redecorating, the hotel is a nice building, however old and decorated and painted long ago. With a fresh coat of paint on the walls, doors and especially the shutters, this hotel can look very nice. Bathroom: The toilet seat doesn't stay up but falls down, easy to fix

Plussat: Covers most of the basic needs. Nice and polite staff. Really good location.

Miinukset: Perhaps some of the rooms need refurbishment.

Plussat: The food in Valence is excellent. The information on Internet that I found about the city was right!

Miinukset: The location is very close to the city center but, for a woman traveller alone, I did not feel completely comfortable as I had to cross a street with a lot of people who were loitering.

Plussat: En pitänyt oikeastaan mistään !

Miinukset: Todella huonosti siivottu, erittäin kallis ravintola, huono asiakaspalvelu !

Plussat: Easy access from autoroute,nice re-furbished rooms

Miinukset: Could have done with more staff at breakfast.One man was doing his best but needed help. He was very nice.

Plussat: Half way between Tonnerre and Valbonne The dinner meat and service

Miinukset: Thé breakfast

Plussat: Nothing

Miinukset: We arrived a bit late before they close and the guy sad to me it s close and he can t do to much and with 30 min before they charged me even I didn t arrived. I ask for a bottle of water and he sad it s closed and can’t give me one. Very bad attitude.

Plussat: Having set off from Yorkshire our first night after Calais is Reims. Valence is our second night. The hotel is well located the rooms are great for s one night stopover and the food in the hotel restaurant is really great. So a great heading south stopover.

Miinukset: For the first time ever filling a travel cup with some tea for the onward journey was initially denied then I think the member of staff realised the futility saying no, but it was awkward. Otherwise the staff are very helpful.

Plussat: Been before so knew what to expect

Plussat: Breakfast

Miinukset: Location

Plussat: Everything

Plussat: Value for money, basic accom, suited our needs.

Plussat: Liked the kitchenette as was very useful nice and quiet only thing could do with air con

Miinukset: No air con in the room everything else ok

Plussat: Nice restaurant naar the hotel

Miinukset: Very hot inside the rooms

Plussat: Good clean room. Helpful staff.

Miinukset: Location was difficult without a car.

Plussat: not far from the center. free parking. nice people

Miinukset: very small