Valence hotellia

Plussat: The amazing food and certain members of staff

Miinukset: After we where shown our room we found the outside space which was amazing then waited for someone to offer us a drink but no one came I had to ask a gentleman for a drink. We mentioned we wanted a low alcohol wine as this was late afternoon and we where looking forward to an amazing evening. A young Japanese girl arrived with a bottle of local wine luckily I checked the volume 14.5%. I also mentioned that our son had lived and studied in Japan which normally would have opened up a conversation but no she smiled and left. I also asked if it was possible to get the latest book signed by Anne-Sophie and was told I could buy this from the shop down the road unfortunately we where unable to go there and am hoping this is something I can arrange with the hotel after staying there

Plussat: We went with high expectations for the food and the stay and they were exceeded on all counts. If you love food and want an extraordinary experience then you must go there. The staff were wonderful and loved the artwork and ambience.

Miinukset: Nothing

Plussat: Superb stay with exceptional dining experience.

Plussat: Location in city but comfortable

Miinukset: More traditional location

Plussat: The bed and pillows were very comfy. The staff were very helpful. The hotel lived up to the expectations and standard of a relais chateau hotel. An excellent experience.

Miinukset: Nothing

Plussat: From the fabulous welcome till the moment you leave, everything is wonderful. It is truly elegant and very comfortable too. No stuffiness just a feeling of relaxed efficiency.

Miinukset: Nothing

Plussat: Location in town was good. Car park was large but open. room was good.

Miinukset: no warm food at breakfast. evening bar was dull, no atmosphere. Car park ground was dusty

Plussat: The reception staff were very helpful and booked a restaurant for us. Breakfast was good and had some very nice touches such as fresh raspberries and blueberries. There is plenty of secure parking behind the hotel. Overall it gave the impression of a very well run hotel.

Plussat: Everything about this hotel was just great. Staff were lovely and very friendly. Room was spotless and very comfortable. Breakfast was excellent with good choice. On the drive in to valence I was apprehensive. But great stop off for our journey back to Scotland

Miinukset: May be the time of the year but disappointed that there wasn’t food available in the hotel. That being said the restaurant across the way would have sent a meal over was just as easy for us to go there it was that great to be honest but that’s nothing to do with the hotel

Plussat: The staff are very friendly and helpful. The hotel is ideally suited close to the old town. Breakfast on the terrace was a delight. On site parking is very useful as parking is particularly difficult in Valence

Miinukset: Valence is situated on the Rhone but the A7 separates the town from the river

Plussat: Staff exceptionally friendly and helpful. Bed and shower excellent.

Miinukset: Breakfast was over priced.

Plussat: Great location and terrific staff who helped us find good place to eat dinner, get around town. All good

Plussat: Location

Miinukset: Bar and minibar charges

Plussat: Excellent team. Very friendly Very good breakfast and dinner

Plussat: Great breakfast!

Plussat: Hospitality Location (close to A7) Food Room setting Pool

Miinukset: Nothing

Plussat: Clean and comfortable. Restaurant was open, which is not always the case!

Miinukset: No knowing whether the restaurant will be open is frustrating.

Plussat: Everything

Miinukset: Nothing

Plussat: Location and price, good for a stop off.

Miinukset: Breakfast service was non existent. Most of the tables hadn’t been cleared/cleaned. No-one clearing tables was a mess.

Plussat: A smiling and helpful staff at the check-in, the restaurant and the check-out (including the cleaning staff); the wonderful garden and plenty of parking space. The balcony was a plus.

Miinukset: The elevator didn’t work the day we were there. I had to return the main course as the meat was undercooked for my liking, but maybe it was my fault on ordering; otherwise the dining experience was excellent.

Plussat: Loved the restaurant

Plussat: Kiva huone ja vanha kaupunki lähellä. Wi-Fi, parkki ja virvoitusjuomat kuuluivat hintaan.

Miinukset: Parkkihalli oli pimeä ja ahdas, ei sovi isoille autoille. Aamupala ei ollut kummoinenkaan.

Plussat: Rate quality-price is really good. Breakfast was great. Super comfortable bed and pillows. You can park your car for free into a private parking: outside or underground. First floor is narrow. But bear in mind that parking on the second floor is quite difficult to manage. It’s near the city center. It is perfect to stop there and take a break if you are driving a long trip.

Miinukset: Nothing :)

Plussat: Room was a decent size, quiet and clean. Staff was friendly and efficient.

Miinukset: Breakfast was pricey for what it was.

Plussat: Comfortable bed. Nice shower. Lovely breakfast. Save parking.

Miinukset: Quality has its cost...

Plussat: Was very close to the downtown area, the staff were lovely and the place was clean with all the amenities

Plussat: It was clean, comfortable and good location. Good breakfast

Plussat: Liked the chic modern style, very new and clean. Free drinks in the fridge and comfy bed. Good breakfast too. Parking is free but very tight.

Miinukset: Light in living space didn’t work so it was very dark.

Plussat: Really friendly staff, clean and comfortable.

Miinukset: No kettle in the room.

Plussat: Large parking, close to autoroute, friendly staff

Miinukset: No restaurant or bar

Plussat: Siisti. Suljettu pysäköinti luo turvallisuutta.

Plussat: Is what it is a cheap budget hotel, just off the motorway easy to find. Rooms are a good size but have a strange layout (walking through the bathroom into the bedroom) only a 5 min walk to the supermarket.

Miinukset: Strange room layout. Only one place nearby for food or refreshments.

Plussat: Good breakfast, ample choice, comfortable bed, easy access from the main road, convenientfor those who travel by car.

Miinukset: funny plates for breakfast with separations. Not very convenient if you want to have just 1 or 2 types of food

Miinukset: Tiny Croissants. Tired rooms. Took ages to get service at the bar.

Plussat: Clean modern comfortable lovely food & drinks

Miinukset: It’s not easy to walk into Valence town centre. No pavements and the motorway in between

Plussat: Restaurant stylish, and breakfast excellent. Pool area beautiful. Staff very friendly. Secure parking. Easy walk to nice park for pet owners.

Miinukset: Little noisy but to be expected just off autoroute.

Plussat: Convenient location just of the A7. Pleasant hotel with garden and pool area. Patio at the back overlooks a stream for dinner and drinks.

Miinukset: Breakfast seemed chaotic and running low on food. No clean tables laid etc. Maybe short on staff that morning? Disappointing.

Plussat: Comfortable and spacious and cheap parking on site

Plussat: Great for one night stopover: Parking garage, in walking distance to many restaurants, good mattress.

Miinukset: A few things in the room need repair, like lights and toilet seat.

Plussat: Sijainti oli hyvä. Huoneen näkymä oli suihkulähteelle. Ystävällinen henkilökunta. Koska ilmastointi ei toimut, saimme hyvitýkseksi pullon vettä ja kaksi cokista...

Miinukset: Ilmastointi ei toiminut vaikka varaussivulla niin luvattiin joten huoneessa todella kuuma ja yöunet jäivät vähiin. Aamiainen oli korissa huoneeseen tuotu, ei leikkeleitä tai muita hepeneitä.

Plussat: The facilities were good and the room was spacious. The breakfast was very good and provided very good quality items .

Miinukset: The reception area was ok but a bit functional and could have been a bit more welcoming.

Plussat: Pod coffee machine in the room was a bonus

Miinukset: Could have more pillows in the room

Plussat: Location was good, comfortable beds, clean, nothing else to mention, good economy hotel.

Miinukset: Parking access a bit difficult, parking is dark. Price was a little high to my opinion.

Plussat: Very helpful staff, excellent location and facilities

Plussat: Excellent value for money Spacious room with kitchen facilities Spotlessly clean Good wifi Good location with easy walk to historic sights

Miinukset: Minor but bed too hard for us Sound isolation from road and other rooms poor but quiet traffic and neighbours so no problem

Plussat: Keskustassa, lähellä kaikkea

Miinukset: --

Plussat: The staff man at reception was superb.

Miinukset: facilities for porterage of luggage were non existent for handicapped clients. breakfast arrangements are atrocious. Breakfast contents very poor.

Plussat: The receptionist was helpful and pleasant.

Miinukset: The room was poorly maintained, smelled like cigarettes, and somewhat dirty.

Miinukset: Ruokalista vain ranskaksi. Henkilökunta puhui vain hiukan englantia.

Plussat: Location great ... lovely continental breakfast and staff were excellent

Miinukset: Prices were high for food and drinks

Plussat: Siisti ja turvallinen, hotellissa hyvät parkkipaikat, käytimme maksullista parkkihallia

Miinukset: Aamiainen heikko

Plussat: Again another hotel offering excellent service at a reasonable price

Miinukset: Nothing

Plussat: the staff is very young, eager to provide friendly and efficient service. the accomodation was very clean, perfect bathroom and shower fittings. best of all is the restaurant, easy and not exagerated but with a good selection of food including an attractive plat du jour, but best of all are the home made raviolis with a choice of six different sauces/preparations. very good value for money

Miinukset: the breakfast buffet was good but the bread was not freshly baked but from the day before (reheated too long in an oven which totally dried it out). it spoiled the breakfast

Plussat: Ease of checking in. Restaurant on site. Simple but adequate breakfast.

Miinukset: Tea/coffee in rooms, always appreciated, was not available. Otherwise everything fine.

Plussat: Sänky ja suihku.

Miinukset: Kuuma, ilmastointi ei toiminut

Plussat: Location, has a pool and breakfast is good quality.

Miinukset: The evening staff had problems in the restaurant, don't know what the cause was but it effected their attitude and service was terrible. Sun cream scum line around pool needs cleaning. Shower outlet needed unblocking to stop the bathroom flooding.

Plussat: Secure parking. Breakfast was good to fair. Near to motorway for onward journey.

Miinukset: Our room was shabby. We had dinner in the restaurant, the menu was uninspiring the food was tasteless, the worst I have ever had in a restaurant.

Plussat: Aamiainen Lähellä moottoritietä

Miinukset: Huoneet tarvitsevat kipeästi uusimista Huoneessa oli vain 1 pyyhe. Saimme pyynnöstä lisää

Plussat: The croissants were nice

Miinukset: Didn’t like the powder scramble eggs

Plussat: Its location next to motorway

Miinukset: It smells like tobacco, it's disgusting

Plussat: easy to check in

Miinukset: No staff & room wasn’t ready from 12

Plussat: Stayed here twice before and as always it's been brilliant. Very friendly staff, clean rooms and lovely breakfast

Plussat: Easy to find

Miinukset: Nothing

Plussat: The room was small but very tastefully decorated. The staff were very helpful.

Miinukset: We found the breakfast rather disappointing. It was quite cheap at 8.50 euros, but we would have been happy to pay a few euros more for the availability of eggs, cold meats and cheese and a wider selection of seasonable fruit than bananas, oranges and apples.

Plussat: Good customer service and offers good value for price in premier location near restaurants and shops. Parking usually possible nearby.

Plussat: Very helpful staff. Parking just across the road in the Station at a special rate.

Plussat: Good breakfast. We had an early start one day and breakfast was open. Very close to the railway station and less than10 mins to the city centre.

Plussat: Helpful staff and lovely comfortable family room. Close to amenities - parking across the road at the train station, restaurants and Boulangerie close. Great stop after a long travel through France.

Miinukset: Nothing

Plussat: Location is very good - opposite the Train Station, few minutes walk to the City Center, park and all attractions if travel by car - ask reseption to gice you a Special Price for parking at the Train Station

Plussat: location, hotel, service, price

Miinukset: n/a

Plussat: Centrally located and clean.

Miinukset: Does not have its own parking which was an inconvenience. It is a busy street so it’s impossible to stop even just to drop off luggage. French breakfast (sweet only). No continental breakfast which is a shame.

Plussat: Location

Miinukset: Nothing really

Miinukset: breakfast: minimaal for the price 11,00 P.P. Pictures of swimming pool are misleading

Plussat: Close to the highway

Miinukset: Room was too hot. A/C did not cool the room down enough. Room was very small. Definitely too small for 135€ a night. Shower leaked and water pressure was very poor.

Plussat: Very restful and totally relaxing after a long drixe

Miinukset: Do t know

Plussat: Staff is friendly.

Miinukset: Breakfast is poor The beds are very bad.

Plussat: Staff was helpful and kind Facilities are ok and has a restaurant

Miinukset: Some staff members had no good english/spanish language skills

Plussat: It was pretty average and to my mind a little overpriced..

Plussat: Space, breakfast and very helpful staff.

Miinukset: Nothing

Plussat: Proximity to the old city for museums, restaurants and historical points of interest

Miinukset: Parking access is awkward but very secure.

Plussat: Stayed for one quick night on the way to Lyon. Room was nice and spacious, a fantastic deal for the price we paid.

Miinukset: Car wouldn’t fit in their garage per the receptionist so had to find parking elsewhere.

Plussat: Much closer to the train station than I thought, less than 2 minutes walk.

Miinukset: The hotel closes from 12:h00 to 15h:00. As a result, we could not leave luggage at the hotel during these hours.

Plussat: Very spacious, great shower, comfortable bed, good breakfast, pleasant staff

Miinukset: Furnishings a little tired, some stains

Plussat: Great location, adjacent the train station, nearby parking, and in walking distance to fabulous bars/restos and the city museum.

Miinukset: Nothing

Plussat: Everything

Plussat: The director was very kind, thanks again for your help :)

Miinukset: nothing

Plussat: Value for money, basic accom, suited our needs.

Plussat: Liked the kitchenette as was very useful nice and quiet only thing could do with air con

Miinukset: No air con in the room everything else ok

Plussat: Good clean room. Helpful staff.

Miinukset: Location was difficult without a car.

Plussat: not far from the center. free parking. nice people

Miinukset: very small

Plussat: Nice restaurant naar the hotel

Miinukset: Very hot inside the rooms

Plussat: Situated in city centre, easy to find, safe parking facility at an acceptable price (6,50), good WiFi connection. Friendly and helpful receptionist.

Miinukset: Rather oldfashioned and dark rooms.

Plussat: well located, very friendly staff, good beakfast at a reasonable price

Miinukset: quite outdated rooms and property, refurbishment needed

Plussat: Convenient, basic hotel with good air conditioning it was close to 40 c outside. !

Miinukset: The picture on booking.com is NOT the hotel but the place is fine

Plussat: Price was reasonable but there are many cheap hotels early October.

Miinukset: The hotel is a bit shabby. We took the hotel for a travel break moving south. Hotel is on a noisy street just outside the city centre. No airco, and opening the windows brings in the noise. Bathroom was outdated. Valance itself is also not a city with many attractions, nor does it have a well-kept city centre.

Plussat: The staff is very friendly and eager to help. The building, although in poor shape, has a great atmosphere. When you step outside, you're only 100 meters from the nice city center of Valence. There are several evening shops very close by, in the same street and around the corner.

Miinukset: The interior needs redecorating, the hotel is a nice building, however old and decorated and painted long ago. With a fresh coat of paint on the walls, doors and especially the shutters, this hotel can look very nice. Bathroom: The toilet seat doesn't stay up but falls down, easy to fix

Plussat: Covers most of the basic needs. Nice and polite staff. Really good location.

Miinukset: Perhaps some of the rooms need refurbishment.

Plussat: The food in Valence is excellent. The information on Internet that I found about the city was right!

Miinukset: The location is very close to the city center but, for a woman traveller alone, I did not feel completely comfortable as I had to cross a street with a lot of people who were loitering.

Plussat: comfortable bed

Miinukset: Receptionist was really unhelpful and with poor English. He refused to issue invoice on company just because the details were not written in his system in advance although I have requested an invoice it during my booking as well as after arrival to the facility.

Plussat: En pitänyt oikeastaan mistään !

Miinukset: Todella huonosti siivottu, erittäin kallis ravintola, huono asiakaspalvelu !

Plussat: Easy access from autoroute,nice re-furbished rooms

Miinukset: Could have done with more staff at breakfast.One man was doing his best but needed help. He was very nice.

Plussat: Nothing

Miinukset: The food was very bad. The rooms had no towels Tea or coffee. We had to finish making our beds.

Plussat: Nothing

Miinukset: We arrived a bit late before they close and the guy sad to me it s close and he can t do to much and with 30 min before they charged me even I didn t arrived. I ask for a bottle of water and he sad it s closed and can’t give me one. Very bad attitude.

Plussat: Having set off from Yorkshire our first night after Calais is Reims. Valence is our second night. The hotel is well located the rooms are great for s one night stopover and the food in the hotel restaurant is really great. So a great heading south stopover.

Miinukset: For the first time ever filling a travel cup with some tea for the onward journey was initially denied then I think the member of staff realised the futility saying no, but it was awkward. Otherwise the staff are very helpful.

Plussat: Been before so knew what to expect

Plussat: Breakfast

Miinukset: Location

Plussat: Location

Miinukset: Is the litlel hotel and the hard is good people. Nice location.

Plussat: Overall a good break to stay on a long travel, There was no lift which could be an inconvenience for people travelling with kids. Its not clean the toilet was very small, you get what you pay for. dont expect too much and be prepared to just crash only for the night

Miinukset: The toilet and no lift

Plussat: The guy on reception when we checked in was very helpful and lovely plus spoke English. Room was more then expected. Bed was really comfy and breakfast was nice. Don’t he put off about location. Really good value for money. Perfect for a stop over!! None of this shared toilet etc!

Miinukset: Can’t think of anything we didn’t like.

Plussat: nothing

Miinukset: The bathroom stank of mould. It was dirty and the toilet partially blocked. The noise of the motorway was very loud and therefore we could not open the window even though the room was stinking of mould.

Plussat: Ruuhkan tukittua moottoritien kurvasimme tien vieressä olevaan "pikahotelliin". Sopivan edullinen pikaiseen yöpymiseen, lähellä mm. KFC ja McD joista saa iltapalaa.

Plussat: Price and easy off the motorway

Miinukset: Breakfast very basic for the money

Plussat: At the end of an industrial estate, away from everything. it is possible to drive a short distance to eat out.

Plussat: Easy check in excellent staff

Miinukset: The absolutely worst hotel experience of my life. Please avoid this place. I will not enter in any details, just avoid this place.

Miinukset: Suihkutila surkea.

Plussat: Location. Restaurant near. Price. Parking.

Miinukset: Refusing to give breakfast in the morning. It was offered to at the check-in and was confirmed to be able to decide next morning, but the next morning the other lady said NO...

Plussat: The location

Miinukset: The bed sheets were dirty from the previus cliente, the rooms are like in prison even smaller

Plussat: Parking and close to Autoroure

Miinukset: Distance from centre

Miinukset: Lack of soap, shampoo, towels, hair dryer bathroom too small and uncofortable, no window, small whas basin

Plussat: Bed was very comfy...room was basic, but clean and practical + good parking & surrounding food shops etc...

Miinukset: N/A

Plussat: Good breakfast, good price for 3 persons

Miinukset: The third was not made when we arrived, we slept really bad due to noises and very bad bed quality... I would no go back

Plussat: It’s small and uncomfortable

Plussat: Near the highway

Miinukset: The bed was bad. The mattress was old. A bad smell in the shower. Outside on the stairs there was Durex packages.

Plussat: Ok paikka pysähtyä yöpymään yhdeksi yöksi, jos on autolla liikenteessä. Huoneessa näkyi kosteusvaurioita eikä sitä oltu siivottu kovin tarkkaan. Plussaa siitä, että auton saa pihalle parkkiin ja portit ovat yöllä kiinni

Plussat: Moottoripyörän sai talliin ilman eri maksua. Hotelli sijaitsee hyvällä paikalla.

Miinukset: Huone oli vähän rapistunut, lattia kupruili.

Plussat: Great location close to the bus and rail stations and in the town centre. Nice bed, lovely balcony (room 207) and friendly staff. Our second visit hope to come again soon.

Miinukset: Room needed a little airing

Plussat: The hotel next door which they moved us into!

Miinukset: Booked 2 rooms - 1 was smokey, the other hadn't been cleaned at all (bed still unmade!). Wouldn't book here again!

Plussat: just the central location close to the railway station

Miinukset: - Unfriendly staff, the guy when we checked in at 9 p.m. was occupied with his private calls - no elevator to this part of the hotel - room like a shoebox even the door to the tiny inbuilt bathroom/toilette didn't open properly due to the bed - no AC, difficult to sleep as it was really hot that day

Plussat: Sijainti.

Miinukset: Ei ollutkaan aamiainen

Plussat: Location and very secure garage. Quiet street. Value for money.

Miinukset: Tired decor, old carpets, lino in bedroom but maybe because we had two dogs

Plussat: Location

Miinukset: Security, noise, no AC in 33C room temp. No cold water to buy.

Plussat: Location - close to station, supermarket and restaurants.

Plussat: Mukava henkilökunta

Miinukset: Huone oli todella ahdas ja pahan hajuinen. Sänky sekä petivaatteet oli harvinaisen huonot. Ikkunasta avautui näkymä suoraan talon sisäpihalle jossa ei juuri kehumista ole. Aamiainen oli myös melko heikko.

Miinukset: Pieni huone ja suihku

Plussat: Palvelu oli todella hyvää & olin positiivisesti yllättynyt henkilökunnan englanninkielen taidosta verraten muihin yöpymispaikkoihimme & ylipäätään yleisen asiakaspalvelun kielitaidon tasoon.

Plussat: Staff were obliging and friendly.

Miinukset: Room would benefit from a lick of paint - bit shabby looking