Valenciennes hotellia

Plussat: Clean and great staff

Miinukset: Nothing

Plussat: very friendly staff, good breakfast with enough options and good croissants :) Rooms are very big for one person, it is a bit strange, that the toilet is a single room without a sink, so to wash your hands you have to go and change rooms. on the other hand, if you are 2, then it is probably nice to have a separate toilet. clean and had all i needed.

Plussat: Great location and clean, nice staff

Miinukset: No all good

Miinukset: No onsite parking.

Plussat: Very clean, great location

Miinukset: Nothing to say

Plussat: Very comfortable hotel, lovely little town, this is my 5th stay here!

Miinukset: The price ia relatively higher than average

Plussat: Clean & have a big rooms

Miinukset: Nothing

Plussat: Very good and well presented

Plussat: Siisteys

Miinukset: Pidin kaikests

Plussat: Location and room size

Miinukset: As with most hotels the duvets are too thick for summer

Plussat: Room, location & Casino

Miinukset: Everything ok

Plussat: The breakfast was good but the only hot food available had meat in it.

Miinukset: There could have been more coffee in the room. Everything else was great.

Plussat: The staff were really friendly and helpful. The breakfast had a good selection I wish it had a few hot things like eggs or sausage or bacon etc..

Miinukset: Not enough coffee or tea in the room, could only make 1 cup between 2 people.

Plussat: The staff were extra good and went out of their way to help. Great location by the train station.

Plussat: Very friendly staff! They told us about the things to see/ to do and gave us the food specialties from Valenciennes. There was no parking space in front of the hotel so they told us were we could park. The hotel was very good located and quit during the night. Clean rooms.

Miinukset: The breakfast was basic, but it's a 2 stars hotel, so you couldn't not expect more, it was oké.

Plussat: The property met all our expectations and was clean and comfortable.

Miinukset: The staircase was steep.

Plussat: Comfortable bed - another pillow would have been good. Location very good for town centre.

Miinukset: Walls paper thin - next door early telephone call heard - shower noise - fusty lower floor hallway. Tap in sink in shower room too high water easily splashed over. Parking pays to and limited to side streets if hotel one full.

Miinukset: Very limited parking possibilities

Plussat: The location, the size of the room, clean room and a warm welcome!

Miinukset: The breakfast (9 euro’s) was to expensive and not really good. The scrambled eggs looked really horrible, the cheese was old and the coffee wasn’t warm. We had to pay the full amount for our 11 year old.

Plussat: Just staying one night, but it was very convenient for a brief stay. Staff were very helpful. Breakfast was very good. Room comfortable. Just what I needed. I would stay here next time

Miinukset: My own fault, but it was raining and I didn’t keep the map out. There are lots of streets in that part of town. But if I’d thought about it, the Hotel Notre Dame is just facing the front of the Basilica of Notre Dame of Saint-Courdon. I will look for the tower next time!

Plussat: I ate the continental breakfast that was included on the second morning- it was good value for money I had eaten breakfast out the previous morning and it cost more for less food than the hotel offered

Miinukset: I found the room structure to be poky with awkward construction of toilet and bathroom in the entrance. the key system for the door lock was difficult to master and it often took a while to get into the room

Plussat: Very help full staff

Miinukset: A little hard to find in a small town

Plussat: Staff great and always there to help. Good location, close to shops/restaurants etc.

Miinukset: Nothing really.

Plussat: Very friendly staff.

Miinukset: We had dinner at the Auberge and it was too much money for the experience. Escargots were very disappointing (not much was done with the remark I made). I would have expect better. The room was smelly and the bed was hard.

Plussat: an unusual old hotel with indivualised and excellent room with huge en suite bathroom, good food in the restaurant

Miinukset: nil

Plussat: No fuss.

Miinukset: Fairly generic as you'd expect from Ibis.

Plussat: The breakfast was good and they have a car park. The staff were friendly and spoke English. The beer was good but expensive.

Miinukset: The room was very basic, almost austere. No tea or coffee making facilities. The location was in a run down area. It was very expensive for what it was. I will not go to an Ibis again.

Plussat: + good breakfast + nice personnel

Miinukset: - small room and impersonal - no fridge - no microwave - no kettle - loud noises from corridor

Plussat: It was okay for the money although we have had better value on this trip

Miinukset: It wasn't actually it's own hotel as advertised, it was the top floors of an ibis. Other guests bathrooms could be heard late into the small hours as could doors slamming Other guests smoking under our balcony was awful. Website said parking but we were charged 5 euro without prior notice of a charge.

Plussat: Lovely staff, booked us a taxi.

Miinukset: Would have liked some hot food at breakfast. No eegs

Plussat: Good location and good breakfast

Plussat: Breakfast was excellent

Miinukset: Basic accommodation

Plussat: The staff members at the desk understood our point of view and, because there were enough free rooms, they upgraded our stay and we got a room corresponding to the description.

Miinukset: The description on the booking did not fit at all the room we got, so much so that we thought we got the wrong room. At the desk we were told that booking.com makes the description, not the hotel. This is contra-productive for your image and I'm not going to speak well about you, you gave false information to lure potential customers and to me, this is dishonnest. I hope I will never be obliged to go through you for other bookings.

Plussat: Friendly professional service, quiet room, all good!

Miinukset: Only one minor issue, bed very soft and mattress a bit too well worn.

Plussat: We stay here every time we are in Valenciennes. They also have a good restaurant

Plussat: Breakfast not bad but the inclusion of a not particularly sugary cereal would be nice. The toaster was a bit eccentric as well.

Miinukset: Not having to go out in the wet to to get to my room.

Plussat: the room, the food and the staff.

Miinukset: the air con was not working and it was 40 degrees so we didn't get much sleep, they did lend us a small fan but it didn't do much.

Plussat: Pleasant helpful staff ( Olivia?) Supplement my limited French , helpful offering advice where to visit locally.

Miinukset: Cigarette smoke permeating ground floor,in particular adjacent to bar and dining area. Smokers congregate on small patio area within confine of hotels courtyard even at breakfast time therefore 1) smoke ingresses to dining area 2) non smokers unable to use outside area for breakfast.

Plussat: very friendly staff. Breakfast was incredible. Lots of very tasty things. Good to have a parking on site.

Miinukset: Hissi epäkunnossa

Plussat: For me it was just a stopover during a long drive. Well located, comfortable bed, quiet. Basic standard.

Miinukset: The place would have profited from a better sound isolation between the rooms.

Plussat: Breakfast was good value.

Plussat: A wonderful little hidden hotel tucked away behind a fairly unassuming front. Doesn't look like much from the outside, but the rooms are quite comfortable, very affordable and the staff were super friendly. Parking is also available in the interior courtyard. Small city grocery store right across the street.

Miinukset: Getting in and out of the parking courtyard required asking someone at the desk to open the gate, but it isn't really possible to park on the street while you do this. Minor logistical problem. Triple room was a bit small, but definitely workable.

Plussat: Very central, 400m from central station. Clean and fairly quiet, continental breakfast was ok too.

Miinukset: Nothing much, room smelt a bit of smoke

Plussat: Location, in the middle of Valenciennes. Convenience. Parking,

Miinukset: The all-night party across the street in the Kebab shop. Poor wifi.

Plussat: Nice and convenient for the transport system and the town centre.

Miinukset: The lock on the door to the room was in need of repair. I struggled at times to lock/unlock the door.

Plussat: Very comfortable room. Good welcome from the staff. Superb location - handy for the main railway station, the town centre and the tramline.

Plussat: Staff very friendly and polite Very comfy bed

Miinukset: Room was very hot very noisy In the morning

Plussat: Staff were great, room was small but cosy and had everything needed.

Miinukset: The lack of public transport to and from the area.

Plussat: “Very good hotel Room was spacious and clean. Breakfast was great.”

Miinukset: It's ok

Plussat: Automated 24hrs check in, free parking and good for a night stay if driving towards Paris from London via Brussels

Miinukset: No kettle in room and unmanned at night

Plussat: Good for a short stay. Standard room

Miinukset: Slow WiFi connection

Plussat: The pleasant reception, the comfortable beds and the nice breakfast.

Miinukset: Had stayed before so were aware of what to expect.

Plussat: Perfect location for an overnight stay en route to southern France. Room is basic but that's what you pay for. Clean and comfortable bed. Easy to find and quiet. I had a very late check in (00:15) which was no problem.

Plussat: Had free parking, staff tried to be helpful but there was a language barrier.

Miinukset: Room was very small and extremely hot, no air con only had a small electrical fan. Not the cleanest either, there were some weird stains on sheets and in bathroom. Bed was very uncomfortable. Breakfast was not worth the money, no variety and very small selection. Struggled to communicate with staff as only one person spoke English, and even then still a struggle. Had to ask for more towels as only given one between two people, not even given a hand towel. Also, had to ask for a shower curtain. If I could’ve gotten some money back we would’ve left after one night. However, as we couldn’t communicate with any staff effectively we didn’t even bother trying.

Plussat: Room big enough to be comfortable, bathroom and shower clean. Breakfast has a good variety of options.

Miinukset: Staircases uncomfortable and little bit dangerous for somebody with walking problems like me. Pretty noisy if you get a room on the highway side.

Plussat: bugs on the bed, sheets not clean, I suffered from skin rash the next day.

Miinukset: cleanliness

Plussat: Location

Miinukset: Good location,very bad hotel.

Miinukset: Location and the owner was perfect

Plussat: The staff were superb and very helpful and friendly making you feel at home..special thanks for Mr.Nabil and Mr.faisal for their hospitality and kind treatment

Miinukset: Small room.,no mini bar or fan as it was very hot in summer

Plussat: Leaving.

Miinukset: The room was advertised as classic double room with coffee making facilities and mini bar, neither of these were in the room. The room was very small,with old tired furniture, shelf was hanging off the unit. The bathroom was dirty, under the mat in the shower tray was old hair and grime. The breakfast was advertised as a continental breakfast, this was left out for us on a tray, 1 chocolate croissant, half French baguette, butter, jam and yoghurt. A plate would have been nice, rather than eating straight off the paper on the tray. Overall I think the hotel was old, tired and in desperate need of refurbishment. It was expensive for the facilities

Plussat: Next to the trainstation

Miinukset: You enter by the bathroom, which means that if someone is taking a shower or else, you can't get out of the room. The room reeked of cigarette and there was ash on the ground. Only one outlet in a corner of the room and a there was a lot of noise from the street. Wifi doesn't work.

Plussat: Basic breakfast. Great location. Is shabby and needs some TLC but has all that you need!

Plussat: The location is perfect, very reasonable price

Miinukset: Cigarette smell in the lobby and room

Plussat: Only plus point .right next to train station

Miinukset: Asked if I could book early breakfast..result no Asked to book taxi for morning ... told no

Plussat: In a very central location.

Miinukset: Corridors were poorly lit couldn't find lift as it was so dark.

Plussat: It was clean.

Miinukset: The receptionist was never at reception, had to wait for him every time I needed him. The room was drab.