|Etäisyys keskustaan||3,3 km|
|Lähin lentokenttä||Mexico Toluca Intl|
|Etäisyys lentokentälle||60,3 km|
alk. 101 €
alk. 103 €
alk. 157 €
Näytä arvostelut, jotka mainitsevat
The price versus the value you get is disconnected. Very expensive for what you get.
Restaurant food was really bad and since it was off season most of the hotel services were closed.
The view of the waterfall, the walk along the river, the terrace. Safe parking.
No mirrors in the chalet apart from a small one in bathroom. No coffee or tea making facilities unless specially requested. Firewood was an extra charge so there was no heating included in the room fee.
The location on the waterfall is excellent. The suites and casitas are well located to enjoy the sound of the waterfall. The staff is attentive, friendly and helpful. We enjoyed having a wood fire in the fireplace in our room.
For the price, the maintenance and attention to detail was lacking. For example, the settee in the living room of the suite was stained and had a hole from cigarette burns. At breakfast, the waiter's uniform was stained. One of the place mats was sticky with jelly from the last guest. My selection from the dinner menu was reasonably good, but the breakfast was mediocre at best. Most importantly, from a safety perspective, the door to the terrace locks automatically upon partly closing the door from the outside, trapping the guest on the terrace. If there is no one else in the suite, the guest would have to yell for help to escape. This safety issue should be remedied immediately.
There is not much we liked in this hotel except for the receptionists and the guy who showed us the room, helped us find a quieter one and helped with the luggage. The bed is comfortable, and if your room is NOT by the main road, and NOT by the waterfall, then it's very quiet.
Hotel is described as luxury, and it is pricey. But all that was 50 years ago. Now it's just rundown, it smells of humidity, dirty in some areas, and the staff is mostly not very nice. 1- The description on booking says there is a sauna. There is not. There is a steam bath, but for a fee of 350$ for 15 min. And the lady who takes care of it makes a priority on her diner than offering something to her guests, so in the end we didn't even try it because she was just not even kind. 2- The description mentions there is a breakfast included, and there is, but if you don't eat eggs, there will not be another option to offer you. The staff of the restaurant is the least friendly I have met in Mexico. Even when they bring the toasts for 2 people, they will bring 3 slices... 3- There is a bar but the TV is so loud you can't speak, and there wasn't anyone behind the bar to propose drinks for the time we stayed. We asked in reception, they said someone would come, no one ever did. 4- All the windows of lobby and restaurant are disgusting, you barely see the waterfall. 5- The swimming pool area is disgusting. There is not indoor shower - just an outdoor one but now in November it was 6 degrees outside so everyone was going to the pool without a shower. The area is totally rundown, with mold everywhere 6- The room is awfully cold because nothing has insulation and if you want a woodfire to warm it up... it will be for a fee. Which when you already pay 150€ for a sunday night with 6 degrees outside, is just ridiculous. 7- The rooms have no ventilation. They smell of humidity and mold. They are old and cold and humid. The lighting is horrible, it feels like a 10$ room out of the middle of nowhere. This hotel is not worth more than 40€ a night and you pay 3 times this price. There are many much better options in Valle and Avandaro. Shame on the management of this hotel that seems to have forgotten how to take care of clients.
Iglesia de Santa Marían kirkko ja Valle de Bravon arkeologinen museo sijaitsevat 10 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Tämä hotelli tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 1 287 arvosteluun
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Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Arvostelut: Mision Grand Valle de Bravo
- Cascadas Velo de Novia 0,6 km
- Avandaro 1,1 km
- Velo de Novia Waterfalls 2,9 km
|Mexico Toluca Intl||60,3 km|
|Mexico Benito Juárez||113,1 km|