Hotel Ca' Vendramin di Santa Fosca

The size of the room was fantastic. Breakfast was limited but enjoyable. Great coffee.

It was our honeymoon and they had been told yet did no added extra for this prior to arrival which was disappointing. I made this point again when arriving and yet nothing was done I said I would be happy to pay for the service but nothing was offered. I very rarely complain but at almost £500 +taxes for two nights the following should have been right... There is no temperature regulation in the room. It was extremely warm and the radiators were hot so much so that we could not sleep. I was told that although the radiators could not be turned off in the room and even if they were off then residual heat in the system keeps them hot continuously. We paid for an air conditioned room but the would not turn it on ( our trip was 29th/30th May) even though the room is unbearably hot. They also said they didn't have a fan in the whole hotel. I was advised to open my windows. After doing this mosquitoes flooded the room. Very poor advice which resulted in numerous bites. At 4am I asked for a jug of water because we felt like we we dehydrated and I was handed a jug of water with a dead spider and cob webs in. No joke. The following day I asked for a refund but was told that because I had already paid I could not receive one. I will be taking this up with booking.com. There were 3 light bulbs out in the lamps and the room felt unclean. There was so much dust in the air.