Hotel Mercure Venezia Marghera

very comfortable and beautiful

nothing

We were coming off a ship and they kick you off by 8 and we were at the hotel before 9am. The hotel was more than willing to keep our luggage. The room and bathroom were spacious and both were clean. Bed was comfortable and did its job for 2 nights. I’m a cold sleeper and the A/C worked okay. Took a while for the room to cool. The room requires your key in a slot to make everything work. Key comes out and lights and A/C shut off within 30 seconds. Receptionists were kind and helpful and provided a map to catch the bus to Venice. We had breakfast included and it did the job. Eggs, toast, breads, fruits, meats, cheeses, juice, coffee, tea and pastries to choose from. The photos on website are accurate. The location was ideal as I knew I didn’t want to stay on Venice Island. A short walk to the bus stop and a 15 minute ride to the island.

We were so tired the first night we went down to restaurant in lobby. It was terrible. Everyone was complaining, service was slow and food was not good. I got the basic pasta. It was hard, had no flavor but it was full of salt. Looked like box cheese mix and tasted like salted cardboard. I got sick while I was watching everyone else pick around their food. Our waiter was rude when I told her the meal wasn’t good. After 10 minutes she slammed down the menu and said order something else. I didn’t. You’re best bet is to eat before you get in or walk to pizza place around the corner.

It was clean. Staff were friendly and very helpful. Lots of practical space for luggage. A great option to avoid overnighting in Venice. Free onsite parking

More outdoor smoking seating would have been good.