|Etäisyys keskustaan||1,4 km|
|Etäisyys lentokentälle||51,8 km|
Näytä arvostelut, jotka mainitsevat
Parking Choice of food in restaurants
Very nice room. Staff pleasant, especially Sandra. The hotel is quite a long walking distance from the town.
Long way from town. We drove in each day. There was a power cut and we were trapped in the lift!
All the amenities provided by the hotel were excellent. Dinner and breakfast were buffet style with a wide and plentiful range of food to cater for all dietary requirements. The rooms are large and comfortable with great views, we were on the fifth floor. Using the garage adds that little security when travelling with a full car. The staff, in all areas, were pleasant and courteous and helpful. Altogether a restful stay.
Choose the hotel for the recomendations and the photos! Nothing compared to the reality not going back!
There was a lack of communication with us of how the spa had to be used. We headed on the first day to the spa after sleeping on the worst bed ever and being nearly kicked out of the breakfast for getting there 5 minutes before closing time, to relax and forget everything that had happened until that moment. So we headed down to the spa and we were told we needed caps but there where none in the room so we had to buy them for 5€ each that couldn’t be charged to the room or payed with credit card so we had to go to the room. We head down buy the caps and head in to be stoped for not wearing a bathrobe ( wasn’t wearing it since it’s two or three sizes small, I’m a big guy) I explain my problem to what I’m told that that’s not there problem and that I need it. Second time I head to the room I put the bathrobe that dosnt close and head down, this time we are allowed to get throgh the changing rooms to the spa, where we are stoped for not wearing slippers (normal) we ask for some and they tell us that we have them in the room (not true) we tell them that we don’t have them and that they should give us the slippers, long and behold they tell us that we can’t get in and that we should go to reception! Evidently I wasn’t pleased at all and decided I wasn’t going to the spa any longer! Went to reception to ask for explanation and some kind of compensation (bear in mind this is the first day, not the best start) I tell the receptionist that I don’t need her to say anything at the time but that I want to talk to the manager. After 4 days I hadn’t received any response from the manager or anyone for that matter and with the worst backache from the bed we decided we where leaving the hotel 3 days before original check out. We asked for a refund for the last 3 days explaining why we were leaving and the receptionist basically sent us on our way with nothing and giving us a bill, not even compensating 50€ in extra charges.
Rooms were spacious and the staff was very helpful, friendly and professional. The breakfast was quite rich with a big variety and the facilities was quite good with 3 pools ( one of the outside). The architecture was amazing. The dinner and drinks at the bar were quite affordable.
Beds could be more comfortable. The windows were too dirty outside and the curtains should be cleaned.
Ulkomaalais- ja rajapalvelu ja Praça da República aukio sijaitsevat 5 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 2 889 arvosteluun
- Moderni hotelli
- Erinomainen ruokalista
- Tilavat huoneet
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Arvostelut: Axis Viana Business & SPA Hotel
- Praca da Republica 1,3 km
- Monte de Santa Luzia Basilica 1,3 km
- Viana do Castelo Station 1,4 km
- Castelo de Santiago da Barra 2,2 km
- Praia do Cabedelo 2,9 km
|Tuy Guillarei||43,4 km|
|O Porriño||53,8 km|