Viana do Castelo hotellia

Plussat: The room was spacious with a small sitting area, very comfortable. The buffet breakfast was excellent with a selection of food to suit most tastes. The location was good for visiting various places. We left the car at the hotel secure car park and travelled by train to Porto and Viana do Castell. The small stion is five minutes walk from the hotel, with very helpful staff.

Miinukset: You need to let the reception know your approximate time of arrival in order to have the gates open. After the first time you have your own key.

Plussat: Everything was spotlessly clean. The pool and the tennisarea was nice. Short distance to Viana do Castello.

Miinukset: It was very hot and the rooms didn't have aircondition. The hotel has a lot of stairs everywhere -inside and out (also to the pool) - but no railings to hold on to, which was a problem for my mother. On the webpage it says that its handicap friendly. This is really not true, eventhough the host was kind to change my parents room to one on the ground floor.

Plussat: Super friendly and helpful staff

Plussat: The Quinta is set in beautiful gardens with a lovely swimming pool, fountains, and places to relax. Our ‘casa’ was luxurious and had every convenience.

Miinukset: Absolutely nothing. You’re best to have a car in this area of Portugal but we managed 3 days without one. It’s short bus or taxi to Viana. Breakfast was delicious each morning, although perhaps a slightly earlier start than 9am. But you get into the relaxing swing of things.

Plussat: excellent breakfast, with very good homemade jam.

Plussat: HIGHLY RECOMMEND this property! Lovely grounds, helpful and friendly staff, comfortable and spacious room, fun pool table and relaxing area. It is close to the beach, close to small towns nearby, and Kira the black lab is extremely friendly and welcoming.

Miinukset: The only complaint we have for the entire stay was the beds were very firm, but the rest of the property makes up for it.

Plussat: The hostess’s welcome is kind and VERY (too?) detailed, but a tad too directive and overbearing. At times it makes you feel like a little child who needs to be taught house rules. Too much content is imparted upon you, whether you find it useful or need it at all in the first place. The room we had was a “suite” and thus featured a little anteroom with a kitchenette hidden in a large closet. The bedroom itself was nice, spacious and well appointed, although in that category, the bed could have been at least queen size —and wasn’t. The real downside is that there was NO WINDOW! The walk-in door was glass but needed to be curtained against the heat of the blazing afternoon sun (and the passing other guests!), and there was a minuscule vasistas around the walkway to the bathroom, but no window at all in the bedroom itself, which made it cavernous and claustrophobic. The room was not in the main building. Not one free power wall socket in sight! Don’t those hoteliers know that their guests have smartphones, tablets, cameras, portable computers, and all manners of assorted electrical appliances that need regular recharging? I had to unplug a lamp in the anteroom to recharge our things. No air conditioning, except for a very small unit in the bathroom, useless to cool the bedroom. The only appliance available was one of those column-type fans that worked more or less OK, except that it was on a 2-hour timer that forced me to get up several times during the night to get it started again! Unacceptable in that price range. The WiFi worked... until it went down, and couldn’t be restarted until the morning. You must avoid this place if you depend on a fast WiFi connection, for example for work purposes. (Read rest of review below)

Miinukset: The bathroom was good and in general well provided, but there are no red and blue markings on the taps, so you don’t know which way is hot and you’re kept wondering for quite a while as hot water takes that long to come on... Shower products are in quantities adequate, yet not overly generous, but strangely only shampoo and a strange little plastic bottle labeled “body lotion”... but no obvious shower gel in sight! Had to use an old one taken from previous hotel. Finally, the breakfast is good but nothing to really write home about as the hostess seemed to think: for example, no smoked salmon or other fish, eggs scrambled but not otherwise cooked, etc. AND you cannot have it before 9am, which is again unacceptable for an establishment in that price range: not all guests are on vacation, and even those who are may need to have an early start now and then! One last word to the wise: hotel owners and managers sometimes reply to guest advice and critique, and sometimes quite sharply. Remember then that I have no vested interest in saying good or not so good things about the places I stay at, while owners and managers do have a vested interest in selling you theirs products and services...

Plussat: Very tranquil and relaxing. Beautifully finished and attention to deal. Very helpful locating a cot for my baby at a last minutes notice.

Miinukset: There was a bit of damp in our bedroom. The breakfast was very fresh and healthy, just could’ve done with a few more local pastries, I have a sweet tooth!

Plussat: Absolutely gorgeous retreat - the Quinta is a huge property with tennis court, pool, gardens, and lots of places to sit and enjoy the beautiful setting. Wonderful breakfast. Very kind host.

Miinukset: Nothing.

Plussat: An outstanding breakfast of fresh produce that was not equalled elsewhere on our travels. The staff were excellent and very friendly. The manager Carla could not of been more helpful.

Miinukset: Nothing not to like !

Plussat: Very good breakfast

Plussat: Mukava vanhanaikainen linna, johon rakennettu viihtyisä kokonaisuus. Mahdollisuus tennikseen ja altaassa uintiin.

Miinukset: Patja oli liian kova ja kapea kahdelle. Äänieristys heikko, liikennemelu jonkin verran häiritsevä.

Plussat: Great place to relax. Everything: the garden, room, breakfast...is perfect. This is a place to enjoy with an exquisite taste for details. Close to the beach and also to Viana do Castelo.

Plussat: The personnel encapsulates Portuguese hospitality

Plussat: Hotellin sijainti olisi loistava. Lähellä kaikkea. Palvelu oli ylenpalttista. Pysäköintipaikka hotellin parkkihallissa hieno plussa.

Miinukset: Hyvin perushuone, täytti loistavasti tarpeemme.

Plussat: A repeat visit to a friendly hotel which is close to the central avenue of Viana. I liked the breakfast and welcoming staff. All the equipment in the room was working and satisfactory including the heating, which was needed this time.

Plussat: Erittäin ystävällinen ja avulias palvelu.

Plussat: The service was fantastic! Eduardo assisted us with the check-in and helpful tips about tourist attractions and restaurants. The rooms are modern and very clean and the beds were comfortable. We really enjoyed our stay!

Plussat: Comfy beds, good air con and WiFi. Friendly helpful staff

Miinukset: Nothing negative to say

Plussat: Very convenient, easy location. Less than a five-minute walk from the train station; in the heart of the town. Staff was very accommodating, eager to help. The property was well-organized, up-to-date and maintained. Complimentary breakfast!!

Miinukset: Really, nothing.

Plussat: Aivan erinomainen sijainti keskustassa, parkkipaikka hotellin autotallissa, upea näkymä basilikalle ja heti saapuessa saatu informaatio hotellin sijainnista ja käyntikohteista. Erinomaisen kohtelias ja auttavainen henkilökunta. Täyskymppi!

Plussat: Clean, white and comfortable.

Plussat: Breakfast quite good and very nice view

Miinukset: Room rather cramped for the price paid. Drinks in bar extortionate! 16 euro for 2 small beers and 2 glasses house wine!!

Plussat: Staff Massage Room View Restaurant

Miinukset: Price Distance to down town

Plussat: Breakfast was plentiful and a great variety

Miinukset: The room was very small, no coffee or tea facilities and water was not included in the price

Plussat: The view was amazing, which was the main reason we decided to stay at the hotel for one night. Staff were super friendly. Breakfast was nice. Not many people so we enjoyed the quietness. Water pressure was very good. The interior was unique and beautiful. Exterior is superb as well. Location is great; only a few minutes walk from the escalator. The balcony was spacious with a table and chairs.

Miinukset: No free water. Some ants in the bathroom. Green gate to the Santa Luzia Sanctuary was closed on our departure day, so we had to jump off the stone fence. There weren't too many electric sockets in the room.

Plussat: Stunning location, offered superior room with balcony overlooking basilica, able to play grand piano, food fabulous, service genuine and kind. Room a wonderful surprise. Great wine at good prices. Simply gorgeous. Ample parking for road travellers.

Plussat: Beautiful ambience , great staff , wonderful hilltop view

Plussat: It was a very positive surprise. The welcome was very friendly and we benefited from an upgrade to a large bedroom which has two large windows. It's very well located and offers a good breakfast.

Plussat: The relaxed ambience, the heritage building done up so well, breakfast and caring staff

Miinukset: We liked everything. It would have been nice to have had a kettle in the room but the very nice receptionist provide some cups and hot water.

Plussat: Incredibly friendly staff. The hotel is beautiful. Location amazing and breakfast lovely also. The only thing is that we booked a twin room but they had none left so had to pay extra for an upgrade. In fairness, we only booked earlier that day. Would still highly recommend.

Miinukset: Additional payment for upgrade.

Plussat: Hotelli oli ihana yhdistelmä todella vanhaa ja uutta. Henkilökunta oli mukava ja avulias. Sijainti hyvä.

Plussat: Kaunis, tunnelmallinen hotelli.

Plussat: Great location, friendly staff, and very good breakfast (opt to squeeze your own juice as the pre-squeezed orange juice is from concentrate). Very good value for money.

Miinukset: No enough sockets for devices in the room.

Plussat: Great restaurant attached to the hotel. Our waiter, Hugo(?) was excellent and the food was phenomenal. The receptionists were also very helpful and lovely. The room was clean and comfortable.

Plussat: Everything . Best you could get

Plussat: beautiful hotel, very helpful gentleman on reception when we checked in . would love to return during a warmer season as the pool looked beautiful. breakfast very nice also

Plussat: Staff very kind very helpful

Plussat: Very nice place, quiet and clean. Warm and friendly welcome by Catarina, with all the explanations you need to discover the area. A lot of space in the room (vine room), and nice breakfast as well.

Miinukset: -

Plussat: It's a very beautiful and quiet setting, the bed is probably one of the most comfortable I have ever slept in.

Miinukset: The breakfast was good, but small quantity. If you happen to not like one of the items then you'll be hungry. Exzample, 2 very thin slices of cheese per person, one thin slice of ham and 1 small slice of marmalade. If you do'nt like any of these items (I don't like ham) so I was stuck with 2 minute slices of cheese and a tiny bit of marmalade. While we were there the internet did not work at any time, and the tv didn't work either, so it wasn't very possible to just chill out to watch a film in the end of a sightseeing day. We requested if there were some dvds we could watch but the only solution we were given was to hang out on the common room. We had taken a weekend to hang out with each other and chill so it wasn't an option for us. On the last day, there was no electricity in our flat, so we couldn't shower. When checking the lectrical board it became apparent that the wiring was old and it seemed a bit unsafe. None of these things are the end of the world, but for the price they charge, I would expect a little bit more professionalism.

Plussat: wonderfull location. Excellent Hospitality

Plussat: Amazing location, lots of nature around, the building is stunning, the owner and co-workers are friendly, respectful, kind. The houses are beautiful and clean. The breakfast gets to your door every morning, also option for vegetarians. The house is cleaned properly every day. Big thanks to Gabriel and Katherine for their hospitality. There are several walking trails near the property.

Plussat: Everything - friendly staff lovely rooms great pool near the beach. Highly recommend

Plussat: Very modern and clean. Cute chocolate theme. Tasty chocolate morsels @ front desk.

Miinukset: A distance from the train station. Noisy traffic in the morning!

Plussat: Lovely rebuilt hotel incorporating some of the old factory. Chocolate themed rooms and chocolates in the room. Very comfortable beds. As a pilgrim on the camino, it was wonderful to find the hotel actually on the route! Your stay includes a visit to the chocolate museum and a drink from the café. I had a chocolate cocktail!

Plussat: Rooms, designs, theme, staff, welcome drink, bed (size and comfy), location, breakfast - everything was amazing! Excellent stay along the Camino Portugues (Coastal route) and well worth the slightly higher price point.

Miinukset: Chocolate museum was closed when we arrived (closes at 18:00, opens at 10:00)

Plussat: From the moment we arrived, to find chocolate buttons on the check in desk, staffed by attentive and welcoming staff, we thoroughly enjoyed this hotel. It is directly on the Camino and easy to find. Big room and bigger bed!! Spacious shower a d immaculate bathroom. Chocolate everywhere..including the room fragrance..great fun. Breakfast was superb and all good quality . 10/10 is not enough!!!❤️

Miinukset: Perfection... Only slight niggle was the small coffee pot on buffet...more than cancelled out by the high quality buffet

Plussat: Extraordinary design, friendly staff, testy breakfast, speedy Internet

Plussat: The chocolate theme is amazing and provides and excellent experience for the whole family.

Miinukset: Nothing at all

Plussat: The chocolates in the lobby! The staff was very helpful!

Miinukset: It met our needs

Plussat: A lot of chocolate. Good breakfast. Nice deco.

Plussat: The owner was a very friendly man,he gave us an upgrade on our room for free, gave all the info about visiting the town, gave us an address of a good resto not far from the hotel(Camelo).Room was spacious and the place was quiet.10 min drive to town.

Miinukset: Nothing, a small but cute place!

Plussat: The room is very clean, with a comfortable bed. Big and clean bathroom. The guy from reception very nice, he didn't speak English too good, but he tried in all the languages he knew to tell us all about the town. They have a nice garden, where you can relax.

Miinukset: The location is not quite good. We were on bikes and it was ok for us, but walking is like 20 minutes from center.

Plussat: The staff are among the nicest people you can meet. Very helpful, they do their best to look after your best interests. As soon as we arrived, the owner quickly helped is find a place to eat despite it being quite late for lunch. He left a great impression on us and we will surely come back as soon as we can.

Plussat: The staff was very friendly, I had a reservation for a standard bedroom and they switched me to a renovated one because it was free at the moment. The room was clean and comfortable. The breakfast had a view to the little river and the fields, super relaxing!

Plussat: Excellent location. Very friendly and hospitable staff. Impeccable cleanliness.

Plussat: Excellent hotel. Lovely room with huge balcony overlooking the river. Most welcoming.

Plussat: Wonderful location by a babbling brook. Clean modern room very friendly helpful staff and the manager always available helpful and attentive. I spent two days here sojourning from my Camino and highly recommend Hotel A Ponte. Very good value for money includes breakfast with food available on site. Location is just a little way out from the centre but well worth it.

Plussat: Everything was good!

Plussat: Modern and airy

Miinukset: Receptionist’s English could have been better

Plussat: Staff Room

Miinukset: Parking Choice of food in restaurants

Plussat: All the amenities provided by the hotel were excellent. Dinner and breakfast were buffet style with a wide and plentiful range of food to cater for all dietary requirements. The rooms are large and comfortable with great views, we were on the fifth floor. Using the garage adds that little security when travelling with a full car. The staff, in all areas, were pleasant and courteous and helpful. Altogether a restful stay.

Miinukset: Nothing.

Plussat: breakfast, room, SPA

Miinukset: all good

Plussat: Very nice room. Staff pleasant, especially Sandra. The hotel is quite a long walking distance from the town.

Miinukset: Long way from town. We drove in each day. There was a power cut and we were trapped in the lift!

Plussat: The room- nice size. Excellent shower. The back patio and view were such a treat.

Miinukset: European style breakfast isn’t enough protein for a day on the Camino. Would have loved to have an option for something with protein- eggs, or at least yogurt. Bread with jam and cheese, orange juice and coffee or tea were offered.And what looked to be flan. However the fresh fruit was delicious- such good melon!

Plussat: A very nice location, in the historical center. Relatively quiet, tho' with some noise from a bakery across the street. It gets quiet by around 9 pm, so it isn't a big deal. Comfortable bed. Very clean room. Friendly staff although they aren't very present, because they also are busy running a restaurant down stairs.

Miinukset: The shower was not as hot as I like it. It was warm enough to be okay, but a little disappointing. The fact that there is seldom anyone at the front desk is not great, although you can always get someone's attention by going down to the restaurant. And the people running the place ARE friendly and helpful.

Plussat: Majapaikan ravintola oli todella hyvä vs. hinta, Illallinen & aamupala.

Plussat: When we found people which worked there they where super friendly. The rooms where clean, cute wnd comfortable. The City was beautiful and the hotel is in the middle of the city center :-D

Miinukset: At the reception was verry often noone. It was hard to find people to ask questions.

Plussat: owner is a lovely with a good sense of humour. good location in centre of town.

Miinukset: There was a big dent in the wall and I didn;t find the duvet comfortable.

Plussat: Really cute and spacious room Decorated with taste!:))

Miinukset: To be honest it was very noisy We could hear the room next door talk...

Plussat: The location is great, in the heart of Viana do Castello. We got a spacious deluxe room with a view of the Basillica. Pastelaria Manuel Natario is right across the street- hot Bolas de Berlim at 11:30 every day!

Miinukset: Walls are thin, we could hear our neighbors very clearly. Reception was only really open in the afternoon for checkin, we didn't realize that we could checkout in the restaurant after breakfast. No elevators.

Plussat: The accommodation is in a very good location in the old centre but in a quiet street, it's also quite close to the train- and busstation. The owner and the staff are very friendly and helpful. Allthough the breakfast wasn't big, the quality was really good, everything was very fresh and tasty. I also had a light meal in the restaurant that belongs to the accommodation and what I ordered was also good quality!

Miinukset: The walls of teh room are a bit thin so I could hear the neighbours sometimes but it wasn't really a problem.

Plussat: Excellent location in the centre of town.

Plussat: The view from my room, location and the staff.

Miinukset: The size of my room.

Plussat: its clean, right in the middle of the town center, staff are really friendly although they dont speak english, and has fast free wireless internet connection... prices are very cheap.

Miinukset: i think an English speaking staff would make it perfect ....

Plussat: Friendly staff and great central location. Nice comfortable room and breakfast ok with cake. A visit up to the Basilica is reccomended,fantastic views from there and even better if you venture up the Dome.

Miinukset: Some street noise may be heard if you have a room at the front.

Plussat: The location was definitely the best part of this hotel - it is a quick walk from the train station (which is in a lovely part of town itself) and located within the bounds of the medieval center of town. There are lots of sights, museums, and restaurants in the area. It's about a 20-minute walk to Praia Norte, but it's an easy walk so we didn't mind. The table service during breakfast was also very nice - felt like being waited on in a restaurant!

Miinukset: We left the window open overnight and the street cleaners woke us up - not the hotel's fault, but just something to be mindful of if your room overlooks the straight as ours did.

Plussat: The young lady on the reception desk was very friendly and welcoming and helpful in suggesting places to visit during our stay. The room was clean, simply furnished and the bed comfortable. Breakfast was also very adequate. Free public parking is available a short distance away but this needs to be timed for late afternoon. There is also a nearer underground car park.

Miinukset: Suggest that it is not worth paying more for a room with a river view as one has to strain the neck to see it. Our room with the supposed river view also incurred a lot of traffic noise.

Plussat: Room

Miinukset: Breakfast. There should be local breakfast and more options,

Plussat: Juuri mitä halusimme: hedelmiä, jugurttia, leipää, juustoa yms, mehua, teetä, kahvia

Miinukset: Kylpyhuone on OK, mutta ehkä hieman askeettinen.

Plussat: The hotel had a great style and a comfortable room. We arrived during a festival which meant the street outside was loud but we were able to use the air con so we could still sleep. Good breakfast selection.

Plussat: Great location to walk to all the sights and to restaurants.

Miinukset: Noisy at night from street sounds. It was a weekend and bars must have been open very late!

Plussat: Both João and Christina went out of their way to make it an amazing stay. João walked across the street to the parking lot to find us and get us from the car to the hotel, and later, on his own time he came back to tell us that we had left our lights on. We arrived in the middle of a three day festival and the staff made sure we got the best out of it.

Plussat: The guy Joao at the reception was very helpful!! The breakfast was good, plenty of choices

Plussat: A beautiful building and gardens, with a reasonable sized pool. Comfortable rooms with good facilities and v.pleasant outside spaces. Excellent buffet breakfast in a lovely room.

Plussat: The location, the ambience, the pool, the friendly staff

Miinukset: Everything was just fine

Plussat: Unique experience really. We stayed in the apartment #1 for the family for 4-5 people. It was beyond our expectation - great atmosphere, spacious and very, very comfortable. The adjacent territory of this accommodation is amazing - impressive landscaping, parking insight. This place clearly has historic heritage! If you travel by a car with family, this is the best choice ever - at least it was for us. Very friendly personnel. Lastly - breakfast! Not Sofitel range of choices but everything was delicious and fresh. Great serving of the tables. If we are ever around, we will definitely select this location.

Plussat: Typical Portugese room / appartment , very nice garden and pool , room typical Portugese , a bit olddated but we enjoyed our stay

Miinukset: everything

Plussat: Excellent breakfast - couldn't have been any better. Wonderful relaxing garden. Staff very helpful in making arrangements for taxis etc.

Miinukset: A little more tea/coffee and milk in the room would have been better.

Plussat: Location directly at the Ocean. Room facing the Ocean. Functionality of the room

Miinukset: Surrounding industrial are

Plussat: good breakfast. a lot of fruits. a wonderful view on the ocean. good sports area.

Plussat: Helpful staff. Clean rooms.

Miinukset: Some areas of the hotel and spa look rather tired and could do with some tlc. Spa very run down. Towels and dressing gowns old. Bedroom flooring old and a kind of lino.

Plussat: Location, food, staff

Miinukset: Slow bar service. Cost of laundry

Plussat: spacious and clean room & bathroom. Great view. attentive staff and excellent breakfast. will come back again !

Miinukset: I missed a kettle in the room for a late tea or coffee. .

Plussat: Room size . View from the room.

Miinukset: Room didnt have seats on the veranda. Only had one comfortable armchair for 2 people. Carpet in the barthroom was dirty and worn. Only bath tub with a shower attachment. Terrace decking was broken. Not a four star hotel. Spa was dirty. Not a very good breakfast. Only a coffee urn with bitter warm liquid in it.

Plussat: A very nice hotel, with beautiful views over the Atlantic.The room and breakfast were excellent. Great promenade out in front and just a few minutes drive into the historic center and across the river to a beautiful beach.

Miinukset: Not applicable.

Plussat: You can ask for scrambled eggs for breakfast and the rest of the breakfast is buffet. Quite nice. Friendly staff and nice rooms. Location is pretty perfect.

Plussat: Huone oli hyvä, ihana näköala ja parveke.

Miinukset: Sänky oli aivan kamala ja kapea.

Plussat: Lovely hotel full of character and great value in a very central location. Staff were very friendly and helpful.

Miinukset: Nothing really

Plussat: Nice comfortable hotel. Well located

Miinukset: Room was not ready in time. 30 minute wait

Plussat: Location

Miinukset: Ugly buildings blocking water view across from hotel. Thumbs down to planners

Plussat: Tyylikäs huone.

Miinukset: Vaatimaton aamiainen.k

Plussat: Reception staff very helpful and cheerful

Miinukset: Air con, not really an air con unit, more a ventilation ceiling duct, the controller didnt make any difference and therefore I couldn't cool the room.

Plussat: Receptionist was very helpful and friendly. Breakfast was excellent. Good location

Miinukset: No privacy of the bathroom. In case you want to share a room with a friend, and you are not comfortable with each other, better book 2 rooms.

Plussat: Hotel is great location for Camino walkers, Spacious rooms. Great selection at the buffet breakfast. Staff are all very friendly and helpful

Plussat: Excellent, central location short distance to many sights and restaurants, as well as train station. Comfortable and clean room. Included breakfast exceeded my expectations. Staff was friendly and helpful. Viana do Castelo is so charming didn’t have time to take advantage of the pool. Highly recommend!

Plussat: Location and comfort

Miinukset: Breakfast

Plussat: There was a problem with the air conditioning in my room. The manager upgraded me snd was extremely helpful.

Plussat: Great location

Miinukset: The lack of air conditioning. Very hot at night time.

Plussat: The room was basic but good. The owner was very helpful on arrival . The hotel was only Avery short walk to the town centre ideal location.

Miinukset: There could of been some coffee making facilities in the room .

Miinukset: No air con. V dated

Plussat: The nice man at the reception. The breakfast was good. Possibility to park in front of the hotel.

Miinukset: Moquette carpet

Plussat: it was fair accomodations.

Miinukset: It was hard to find since the sign was not clearly visible. we went by it a few times. there was construction on the street and it led to some of the confusion. they did not provide parking had ot park in parking garage which cost $26 euros for 24 hours. it was dark the hall ways, not sure why such dark color?