smoke is too heavy in the room
All staffs are super nice, excellent location and easy to find parking on the street
The room smells hearvy smoke
Handing me a sack of terrible food at my door is not room service.
Birthday in DC
We could see the bottom floor of the capital from our room! We walked to the museums; the in-out valet parking worked great. Everyone was greatly.
Comfortable hotel with a friendly staff !
Only complaint is the pool was supposed to be open late , but two of our three nights there it closed almost two hours early.
Pool way too small,add a steam room
Good Location & Value
Close to Union Station & transportation choices. Price was reasonable for Washington DC The room was maintained in such clean condition (hint: make sure you tip the chambermaids if their service was good) it was nice to come back at the end of the day & just crash in a nice room. The room was quiet, it faced a office building, so there was no activity during the weekend around the facing building. There was no noise from other rooms.
Very expensive incidentals: water, snacks, etc. Buy these up at the Walgreens @ Union Station.
The hotel was clean and close to the Union Station. Staff was friendly. Overall it's a nice hotel.
The restaurant was not appealing. Not many closeby restaurants or shops. No convenience stores nearby. Walmart is about 15 minute walk which is not far, but I'm not sure if it's safe to walk at night. There is a liquor store across the street, but it's not a convenience store so the items are limited. No refrigerator in the room.
So friendly and helpful
We were traveling with our two daughters and three babies ( all under three). Everyone was very helpful. Everyone tried to assist us and we felt very comfortable. Location is also a plus.
We upgraded at check-in for an extra $50 which doubled the space. The location is excellent as it's walking distance to several sites. The fitness center is excellent and is included in the price of the room.
Lack of parking requires you to valet for $56 a day. If you are somebody that needs a great view you won't find it here.
Quiet even though we were on lower floor and overlooked front of building. Great location.
Restaurant (breakfast) food just ok.
Valet needs some work
The room was nice until we looked out the window and found we had a great view of the roof... (sarcasm)
Valet constantly begging for tips. Being from Vegas I tip almost excessively however if someone begs for it or nearly has his hand out the entire time it is not coming. It's called a gratuity for a reason. Then when delivering the vehicle no opening the trunk, and doesn't return the seat to where they found it or at least close. Not much effort in valet.
Hidden charges and bad customer service
Hidden charges. $58 a night to park. Nowhere did I see that when I booked the trip. $8 for a draft beer that should be $3, I get a call from security in the evening waking me up, stating that the policy is to call if the do not disturb sign is out. The do not disturb sign was out, I didn't want to be disturbed. Couldn't go back to sleep. I'm a small business owner, if I treated my customers that way, I would be out of business. I will never give that hotel a dime again.
Hyatt Regency Washington on Capitol Hill sijaitsee keskustassa, ja National Japanese American Memorial sijaitsee 3 minuutin kävelymatkan päässä ja Kommunismin uhrien muistomerkki 6 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, limusiinipalvelu ja express-sisäänkirjautuminen. Tämä hotelli tarjoaa asiakkailleen 3530 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus ja kokoushuoneet.
Perustuu 5 391 arvosteluun
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