Kimpton Glover Park Hotel

Clean, comfortable

I was overcharged at checkout, and it took a little while to resolve. The explanation offered for the overcharge (that I had four people in the room) was not credible. I obviously had only two persons, and in any event the room is listed for four.

1.The location is near to where I need to go for my own business. 2. TV is big.

1. The shower has only half door 2. There is no coffee maker 3. There is no complimentary breakfast 4. There is additional amenity fee when check out, and which is not informed before. 5. There is no microwave-oven 6. The heat can only reach to 78

onsite restaurant, hotel staff

booked a suite but room was just a regular traditional room with 2 beds and an armchair. Expected a separate kitchen and living room sitting area

Most of all I have to say that one of the employees at the reception , anonieta la saviero, I guess, was one the best person that I found in a hotel!! She went out of her way to help and she was formidable in dealing with one problem that I encountered with a ticket reservation!! Firm , yet polite, and never letting go, without proper answer! Sort of person that you would love to work for you !

The boys were not so helpful!!! Left a message for one of my friends arriving , and they only gave much later on, after telling me that she was not there. Even though she was in near by place!

The rooms were in need of redecorating, and curtains, bed throws Etc. were dirty. Several items did not work properly until we requested repairs.