The Embassy Row Hotel

Nice hotel, but problematic policies/staff trainin

The Embassy Row is a trendy well-decorated hotel in a modern style, recently renovated. Excellent location, nice rooftop with small pool. Good food on rooftop... they have a limited selection but only $10 for each item at the grill.

The staff seemed confused at every turn whenever we asked a question, particularly about pool access. They were friendly but unclear. The hotel charged us an extra $10 per day for amenities without fully explaining this ahead of time. When we asked about this upon check-out, front desk staff said it is for wi-fi, rooftop, fitness center, etc. Why is that not just included in the nightly rate? Also, parking is very expensive ($45/night).

Very cool rooftop pool and bar geared towards adults with excellent live DJ. Gay-friendly atmosphere. Clean and modern furnishings. Fun, young vibe.

Service could have been more professional. Hotel seemed understaffed. Pool area needs more lounge chairs as seating was very limited. Rooftop bar offerings were limited and bartender skill was somewhat below expectations for such a cool space.