The Westin Washington, D.C. City Center

Arvostelut

Näytä arvostelut, jotka mainitsevat

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Erinomainen

marraskuuta 2018

9,4

Location was excellent, atmosphere at the Westin is always wonderful

Staff was ok.. not very enthusiastic when checking in or overly friendly
Erinomainen

heinäkuuta 2017

9,7

All great except we got the wrong room, plus slow valet

Excellent service for the most part. Loved the gym, great space for different types of workouts. Room was VERY well appointed. The rain shower head was great. It all had a very upscale swank look and feel to the place. Overall, I would definitely stay here again, the pros outweighed the cons.

Getting the car back into the valet every night took some time. Also, we had reserved a city view room. We ended up with a room facing to the interior of the hotel. We got there so late at night and had to just put the kids to bed, that it wasn't worth the hassle of packing up and moving to a new room. Would have been nice. But they gave me 2,000 SPG points for the mistake.
Erinomainen

heinäkuuta 2017

10,0

Great location.
OK

maaliskuuta 2017

5,1

Disappointed

The location of this hotel was nice, but other than that, I was not impressed.

Walls are paper thin. Heard everything in the room next-door constantly. The amenities left a lot to be desired. Staff was slow to respond.
Erinomainen

maaliskuuta 2017

10,0

Great location - very nice and clean.
Erinomainen

helmikuuta 2017

8,2

Nice hotel for overnight stay

1) clean bathroom 2) bath tub doesn't clog when you take a shower; commendable on this part. 3) bed was very comfortable.

1) Accepts pets; this should be flagged prior to booking. There should be an option for customers to select non-pet room esp if one has allergies. 2) Business practice of asking for advance credit card signature. 3) WIFI and use of business center equipment are not standard amenities and customer pays i.e. cost of WIFI is based on GB of data.
Hyvä

helmikuuta 2017

7,1

Too expensive

I think I got bit... there was something biting
Erinomainen

helmikuuta 2017

9,7

Everything exceeded my expectations. The room was clean and the bed was super comfortable. Loved the rainfall shower.

The valet fee is overpriced. We were unable to get into our room because our lock needed to be charged. This was an inconvenience.
Erinomainen

tammikuuta 2017

10,0

Good downtown location!

Within walking distance of tourist sites and great restaurants. Comfortable beds! Hotel bar had great happy hour and the bartender made the perfect old fashioned with love.
Erinomainen

tammikuuta 2017

10,0

Attentiveness was wonderful

Everyone was very helpful & attentive!
Hyvä

syyskuuta 2016

7,7

Location

The staff (including management) did not respond adequately to their system being down during check in. Problems like that are expected but management did not issue an apology to all guests waiting in line for 30+ minutes and did not show the urgency to find an alternate way to check in all the guests affected by the hotel's system outage.
OK

heinäkuuta 2016

6,0

Valet parking was extremely slow and expensive

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