Hotellit lähellä Waterloo

Plussat: The staff was very accommodating. The hotel was very clean and the breakfast offered some healthier choices than most hotels.

Plussat: Clean and nice.

Plussat: Everyone was friendly and accommodating. My only complaint was the pool was cold. It was not heated as stated online. Other than that, it was an awesome hotel and a great experience!

Miinukset: Pool was not heated as stated online. Other than that it was great!

Plussat: Staff was very nice. Fresh baked cookies.

Plussat: It was very clean

Plussat: Friendly staff. Location price

Plussat: Very clean. Great breakfast. Staff was fantastic.

Miinukset: No

Plussat: Very clean, great value

Plussat: Great location, and nice hofsl

Plussat: Excellent location and amenities.

Miinukset: Liked everything!

Plussat: The newness, clean and modern.

Miinukset: Listed as in cedar fall while in waterloo's sw corner. Really?

Plussat: Quiet, good location,

Plussat: Good location. Good price. Excellent breakfast

Plussat: Staff is polite and friendly! The hotel is very clean! The rooms are spacious and comfortable!

Plussat: Check in was smooth, very clean and quiet, perfect for a business trip. Breakfast was fantastic

Miinukset: nothing

Plussat: Staff was nice

Miinukset: I paid for a king bed. When I arrived they only had a queen. Why did I pre pay for the room. Not good

Plussat: Staff seemed confused about how I made the reservation and how I paid???

Miinukset: No luggage carts available & elevator having problems.

Plussat: Location

Miinukset: No

Plussat: Location. Plenty of towels.

Miinukset: It was not exceptionally quiet. There were stains on the sheets and dust ruffle. Pillows need to be replaced.

Miinukset: Great stay no issue's.

Plussat: The wide range of breakfast items was a nice surprise. I was pleasantly surprised at the microwave and refrigerator in the room. A nice perk, especially considering the price of the room.

Miinukset: We didn't care for the scrambled eggs, they seemed really mushy.

Plussat: The staff was very accommodating and friendly.

Miinukset: Would like to have almond milk with breakfast.

Plussat: Everything was excellent.

Plussat: The young ladies on the front desk were very friendly on all shifts!

Miinukset: Room was too hot. Had to sleep with with window open

Miinukset: Breakfast was great BUT the hot food was left out too long and no gravy. Otherwise breakfast was good as was the stay

Plussat: It was a quite location. I didn't hear anyone else during our stay.

Miinukset: I felt the room could have been a little cleaner - even for the star rating.

Plussat: Yes bed was very comfortable Rome was very clean very good location close to lots of stores and restaurants

Miinukset: Tub was not draining was kind of noisy

Plussat: Comfortable, clean, cozy, friendly, great value

Plussat: The staff there is extremely friendly! I was traveling alone and both the women at the front desk when I checked in and the man when I checked out were extremely helpful with my questions!

Plussat: Location. Just needed someplace to sleep while driving. This fit the bill, right off highway.

Plussat: All of the above

Miinukset: No!

Plussat: Room was very spacious and clean. Staff was very polite and there were good options for breakfast.

Miinukset: There is not but tub at this hotel. I don't know if one was advertised or not, so it's just an FYI for other guests.

Miinukset: Bell for front door staff was odd, it’s easier if someone is just there

Plussat: Friendly staff, clean and quiet hotel

Plussat: Easy to find. Easy to get to young arena. Close to a lot of things.

Miinukset: No hot tub. Beds were too hard.

Plussat: Nice beds, good restaurant, location, spacious rooms.

Miinukset: Leaking ceiling, strong unpleasant odor presumably from leaking water.

Plussat: The staff were awesome and very helpful. Loved that it isotope be the John Deere factory.

Miinukset: Nothing

Plussat: We love staying at this hotel, whenever we're in Waterloo visiting family and friends. The hotel is in the old John Deere Foundry, so it's very nostalgic to see. It's beautifully designed, and the rooms are very spacious

Plussat: Clean, all faculties were in great condition

Miinukset: Nothing, was very happy with stay, rooms were great

Plussat: Room nice roomy and clean

Miinukset: Pool not very deep I thin it was 3ft

Plussat: Nothong

Miinukset: There is no hot tub, the maxi depth of the pool is 2'.˜11 they did not have enough bedding to give for the pull out couch, they charged me $10 to make 1 local phone call to order pizza, waited 90 min for pool towels. Awful!

Plussat: Very clean, modern! Great gym

Miinukset: Breakfast was a little overpriced for quality but that’s it

Plussat: It was very clean and right off freeway

Miinukset: Breakfast not included...no microwave in the room...it was cold...tried to get the heat to go up...we were chilled with the very high ceilings.. we planned on swimming the pool was not open...take a hot bath then...no bathtub...and no bars to hold onto in the large shower...noisy...could hear the people on both sides talking through the vents...and someone above us had kids bouncing basketballs on the floor...we did not have a good nights rest...

Miinukset: No free breakfast for the amount you pay for the room

Plussat: This hotel was excellent!

Miinukset: The only possible complaint would be the fact that we could hear the neighbors talking & snoring in the room next to ours.

Plussat: The decor, the size of the room, the size of the shower, the bed was comfortable but I did not sleep well due to it was too quiet I'm use to my husband's snoring, maybe ceiling fan for some white noise would help

Miinukset: Could not plug my hair straightener in the socket in my bathroom something was blocking it, other than that no complaints

Plussat: Good rooms

Miinukset: Breakfast was pretty weak. Bartender didn’t know how to make cocktails

Miinukset: Definitely not a 3 star motel just average or below

Plussat: Pros: location is walking distance from mall and tons of food places, and staff where nice... Besides that nothing at all

Miinukset: Cons: Definitely not a 3 star hotel,out dated, heat blew out cold air,they never opened the pool, some of the other guests where very sketchy & made our stay uncomfortable, blanket was thin..and the hotel cancelled our original reservations

Plussat: Super nice front desk staff, clean hotel. Definitely a good value.

Plussat: Super nice front desk

Miinukset: Not a 3 star hotel

Plussat: the breakfast was awesome.....hot and everything was easily accessible.

Miinukset: real forks and knives. it was hard to cut the waffle with a plastic fork.

Plussat: Friendly staff. Morning breakfast was OK.

Miinukset: Not really. Could have had better choices, or more, for breakfast.

Plussat: Room was gross looked like it was a room by the hour hour motel

Plussat: Front desk staff was very attentive to our needs.

Miinukset: Na

Plussat: Didn't eat breakfast but the beds were good

Miinukset: I dont know

Plussat: The price is really good for staying at

Miinukset: Nothing

Plussat: Courtesy continental breakfast

Miinukset: No elevator

Plussat: It was clean, the room was spacious, and the best Days Inn I've been to.

Miinukset: Nothing

Plussat: Nothing was about to leave until I saw I would have to pay cancellation fee.

Miinukset: Floor creaked, refrigerator was noise, bathroom toilet was running off and on. The heat kicked on and off every 10seconds even on low settings. The restaurant next doors food was terrible.

Plussat: I had 2 reservations so I am reviewing this awful place twice. We checked in and left after our teenagers were gawked at, saw people rolling blunts and smelling the musty/smoky rooms. Run down and not as pictured. Do NOT stay here with children.

Miinukset: Everything was awful. We left shortly after checking in. Manager offered carpet fresh and said she would re vacuum. Then said if she were us that she would leave too because there were bad people there. She said sorry people smoked in the rooms.

Plussat: I like that it has a microwave and a mini fridge.

Plussat: The staff was beyond fantastic! I would definitely stay there again and recommend others.

Plussat: Solid Breakfast. Clean room. Responsive staff. Fast Wi-Fi. GREAT VALUE!

Miinukset: Pools area was meh.

Plussat: We have stayed here before, several times, and it's always been great. Great, friendly staff, too.

Miinukset: All was really good.

Plussat: Nice location off the highway with clean rooms and nice breakfast in the morning

Plussat: Very good rooms! The staff was so friendly and helpful!!!

Plussat: Friendly staff clean room and pool

Plussat: location was great super friendly staff- cookies and popcorn in lobby at times. Great value!

Plussat: Nothing

Miinukset: Checked in, smelled pot, saw people rolling blunts. Our teenagers were gawked at. Rooms reeked musty/smoky. Run down & not as pictured. We told manager we were leaving & she offered carpet fresh and said If I were you Id go too there's bad people

Miinukset: Took 45 Mn to check in RIDICULOUSNESS!!!

Plussat: Good breakfast, nice, clean room and good location in Waterloo.

Miinukset: No.

Miinukset: There were bed bugs in my room. When I notified the staff of this issue, I was told that the same room had bed bugs before. I was not compensated for changing rooms either.

Plussat: Fabulous breakfast, huge room, very clean!

Miinukset: The pancake machine broke on Sunday

Plussat: I tried the pool, the spa was nice.

Miinukset: Breakfast was tasty.

Plussat: Breakfast was okay - Location was close to where we where going - Staff was friendly and responsive

Miinukset: I found a spot on the comforter inside the duvet that looked like it had gone through the washer. It was about the size of a small hand and looked like dried blood. I was appalled because there is no way staff could have missed it if they were changing the comforters inside the duvet!! We are not sure what it was. I called management who came up and brought us a different comforter but it was very upsetting. And I notified our travel agent.

Plussat: Cleanliness of the room and pool. friendly helpful staff

Miinukset: No

Plussat: Breaksfast and location were great.

Miinukset: The lighting in the bathroom was horrible and they gave me one bed instead of 2

Plussat: Staff was excellent. Front desk made a terrific recommendation for dinner.

Miinukset: No problems

Plussat: The lady at reception desk was propably tired, she was very distant, nothing like hospitable

Miinukset: we expected a microwave in the room

Plussat: I liked that the coffee was ready at 5 am.

Miinukset: Our toilet was dirty with pink mold inside the bowl. It was obvious it hadn’t been cleaned thoroughly in a week or more.

Plussat: Staff was very helpful and friendly. Great breakfast. Location close to shopping, restaurants, bars.

Miinukset: Beds had clean comfortable linens and a choice of pillows but mattress was uncomfortable. Could feel springs so could not get comfortable in any position.

Plussat: Location was great, with multiple shopping and restaurant choices very close.

Miinukset: They could improve on their cleaning a bit. The lamps were dusty and their were dirt smudges on the light switches.

Plussat: The rooms were nice and the breakfast was good. The price was fair.

Plussat: Registration person polite, nice.

Miinukset: Smelled old, dusty, moldy and all floors were filthy. Coffee condiments, but no coffee pot? Complimentary breakfast cheap, least choices we've ever had.

Plussat: Clean rooms, accommodate staff

Miinukset: Suite should have heater / ac in bedroom instead of den area.

Plussat: breakfast was overrated :( i mean normal stuff , no fruits and coffe was weak :(

Miinukset: coffe was weak :(

Plussat: Absolutely nothing! The place is dirty, the lady at the front desk was a joke and horrible customer service, when going to the desk for questions or anything she was always in the back room and acted like you were inconveniencing her.

Miinukset: I had called and talked to a rep after booking this room to let them know i was staying for my daughters birthday and for a couple hours she would have 5 of her girlfriends come to swim and the lady said that would be no issue. As parents are dropping off-the manager is telling parents they will be kicked out if their kids are going swimming! Mind you the lady at the front desk that hides in the backroom doing who knows what the whole time or the GM that “runs” the hotel never once came to me FIRST to let me know there was an issue. When the gal at the desk FINALLY comes to the pool 30 minutes in to the kids swimming she tells us pool parties are not allowed-rude mind you; and tells me if we dont get out she is calling the police! Sure enough 5 minutes later the waterloo cops show up! I told her no one told me i couldn’t have a little party for my 9 year old and how she was handling things (mostly hiding in her back room) was very unprofessional. She kept telling me her GM was in town so she had to obey by his rules otherwise she wouldnt care. I asked for her to call the GM and she wouldnt, i asked if she could ask him to come back to the hotel and she also said no-what kind of business is this? I could see if the hotel was busy-literally 5 cars in the parking lot. Cleary do not know how to run a business as well as hiring abilities for staff. Dont waste your money-plenty other hotels around

Plussat: No hick ups. Smooth in / out. Enjoyable stay.

Miinukset: 5'3" tall but tube fellt small/short.

Plussat: Hotel employee who managed the late shift was great. Good guy. Funny and helpful for a late night check in.

Plussat: Staff was one of the friendliest and responsive of any hotel I have stayed at.

Miinukset: Hot tub was broke (but I was impressed that it was being worked on the Saturday of Thanksgiving weekend). Pool was cold, but probably connected to working on the hot tub.

Plussat: Great

Miinukset: Pool area seemed nasty..lots of rusting metal everywhere

Plussat: The room was very clean, the internet was fast and the price was gr8. I left my glasses by the bed in the motel room and they called me up to tell that I had and then sent them to me via UPS, got them a couple days later. was awesome Thank You !

Miinukset: No

Plussat: The staff is caring and has really helped us resolved anything from finding lost shoes to helping us with a booking that we had made inadvertently.

Miinukset: We were very disappointed that the hot tub wasn't working when we visited there last week.

Plussat: My experience at this hotel was pretty much in line with the experiences described in the many good reviews already posted. The hotel doesn't look that great from the outside, but the room was great, staff was friendly, and the whole experience pleasant.

Miinukset: The electronic locks on the room doors were a problem. The staff alerted me that they've been that way for awhile. Seems like the owners need to remedy this situation so that customers and staff don't have to deal with the unnecessary hassle.

Plussat: Decent breakfast, quiet room, basic hotel

Plussat: Staff was friendly and took care of needs, right by restaurants.

Miinukset: Rooms smelled like smoke.

Plussat: Good location and a decent continental breakfast, the staff were friendly.

Plussat: Everything was great. We had good time to visit, while the children and grandchildren were swimming.

Plussat: Pet friendly. Comfortable beds and clean room.

Miinukset: Didn't care for breakfast. Eggs were rubbery. Biscuits were cold.

Plussat: Great location and clean!!

Plussat: The friendliness of the staff members, including the cleaning crew. We also thought the hotel had very competitive pricing, a better than average continental breakfast (with hot eggs, sausage, gravy with biscuits, cereal, and juices), and free internet.

Miinukset: It was a little bit run down, but not too bad.

Plussat: The cleanliness!

Miinukset: All good

Plussat: The location was close to everything that we wanted to do

Miinukset: The sink in the bathroom looked like someone had dumped dirty water in it and didn't clean it. Front desk said issues with drain pipes. Smelly water filled sink after draining tub and after shower. Wouldn't give us a different room or compensate us.

Plussat: I didn’t eat breakfast but the bed was comfortable and the room was spotless!

Miinukset: Maybe a TV guide as to what was on the channels that day.

Plussat: The room was very clean and comfortable.

Miinukset: The lobby and breakfast area was cluttered and needed a good cleaning and updating. I wouldn’t eat breakfast there. Also, they had a group of clientele that were there for some training & they were loitering everywhere in the motel & smoking by the

Plussat: Location was OK. Loved the pool and the bed was good.

Miinukset: It a smoking room, but it smelled really bad. It needed to be aired out and I was unable to open the windows. I had to go out and purchase air freshener to try to minimize the smell.

Miinukset: We were expecting to eat breakfast at Brew Brothers as in the past, but it was closed.

Plussat: The room was great It was clean, comfortable, spacious, and good value for the money. We were happy to see that breakfast was back again at the buffet. The hotel is locate by great shopping and entertainment.

Miinukset: I don't like that it takes up to 7 business days to get the $50 refundable damage deposit credited back to my credit card. It takes only a day or two at other hotels. I also think the casino's slot machines are to tight and hard to win at when they are at 89.6%. They need to loosen them up.

Plussat: Our room was large, clean, comfortable, relaxing, and very affordable. The hotel was located close to eating establishments, shopping, and entertainment. The staff was friendly and helpful.

Miinukset: We wished the hotel buffet was open more days of the week. They only have breakfast available on Saturdays and Sundays, and are open only for other meals Thursday-Sunday.

Plussat: Great room, nice bed.

Miinukset: The only negative I had was that a bar of soap was missed by the housekeeper that cleaned the room before I stayed. Kind of gross to see a previous guest's bar of soap with pubic hair on it.

Plussat: Very clean and everything is convenient.

Miinukset: Nothing

Plussat: Staff was doing the absolute best with tha tools they had to work with.

Miinukset: The Room seamed like the remodel project simply ran put of money. Get the rooms rented to get the cash flowing. Hopefully if we stayed again the rooms would be complete with proper lighting, proper furniture and at least a towel rack or 2.

Plussat: The hotel staff was amazing. I can't say enough about the helpfulness or the kindness of each staff member I encountered. The room was newly remodeled, clean and spacious.

Miinukset: The only thing I would change is the entrance didn't have automatic doors making it difficult to bring in suitcases and a 2yr old alone.

Plussat: Minimalistic & super-clean wonderful breakfast in upscale environment

Miinukset: no!! well...hard to find at night...

Plussat: breakfast was great, food was good

Miinukset: other than remodeling be done nothing

Miinukset: Very comfortable

Plussat: The pool was nice the hot tub however was over chlorinated and squealed so loud we had to turn it off

Miinukset: The first night one of the desk people "acciidently" set the fire alarm off and there was construction work going on all night long so needless to say we none slept not to mention the same staff member came walking in smoking a cigarette while my wife was sitting in the front entrance lounge. There was also an issue with our keys all 3 nights and days we had to have them geeky our room keys in excess of 12 times then room 324 key opened 316 room and vice versa we have stayed at several hotels in the 30 years of garage none this horiable.

Plussat: What a disappointment! The place was under such massive re ovation, it should never have been open for business. Just deplorable.

Miinukset: The place was a nightmare!

Plussat: The free cookies and staff.

Miinukset: The king suite did not look like a suit it should stand out from other room. It's a little outdated and there was no towels at pool and hot tub was dirty.

Plussat: I liked the whirlpool tub in the room. The pool was enjoyable as well!

Miinukset: We got a non smoking room. The second we walked in - we got a very strong smell of smoke. That was not pleasant. The bed was definitely not like a cloud - but it was like most hotel beds, stiff. And the comforter was pretty old and non existent. I’m sure this is just due to the floor on the pool area, but a few of my toes got cut on the floor around the pool while I was walking around. Again, probably not the fault of the hotel itself, but not something I liked.

Plussat: Loved the room! Was much larger than expected! Looked to be recently remodeled, decor and style was very up to date.

Miinukset: Only negative thing was the staff member I encountered the night we checked in. She was extremely rude with us and acted like we interrupted her sleep. Took a few times ringing the bell for her to even come assist us and it was only about 10pm.

Plussat: Easy access 1st floor And location of hotel nice area

Miinukset: Pillows not good enough

Plussat: Staff was perfect!

Miinukset: Messy dirty

Plussat: near my event

Miinukset: The hotel called me to confirm I was coming. I affirmed I was already on my way. When I arrived, they had already sold my room to another patron! It was 3am. It was freezing outside. I couldn't sleep in my car. I found another room across town! Terrible

Plussat: The second shift front desk person was verry nice and tried her best to help i think her name was gina.

Miinukset: They don't offer breakfast! And they charged my credit card after i already pd cash for my stay in advance ! The front desk employees are poorly trained if trained at all! There were cob webs in all the corners of the room i cleaned the room myself so it would be clean for my stay, light bulbs out asked for more but never got any. Needless to say i was not at all happy with the service i received

Plussat: Accessible and quite. easy check in and check out

Miinukset: Needed more towels and blankets in the rooms

Plussat: Very little other than the price

Miinukset: The bed had stains all over it when I walked in.. I asked them for new sheets and to clean it and no one came for 2 hours. An incident with the police happened there also and the clerk and the person involved were begging me to call the police for them and get me involved. I said no way.

Miinukset: The beds were full size and not queen. No microwave. No iron in room. Coffee was terrible.

Plussat: Nothing. I should already know that you get what you pay for. This was one of the nastiest hotels i have ever booked. Would not recommend to anyone that isn't a very heavy smoker.

Miinukset: There were sketchy people hanging around the parking lot. The room was labeled non smoking, but i thought i was still a smoker with the awful smell and the headache that was automatic. We ended up checking out after only being checked in for a few hours, and most of that we were gone. I only booked this room because i was travelling with my dog.

Plussat: Service was great

Miinukset: Toilets are alittle low

Plussat: Bed was comfy

Miinukset: The hot tub was broken. According to clerk it had been broken a while. Carpets were very dirty looking needed cleaned. Fridge wasn't very cold.

Plussat: Location

Miinukset: They said they could not honor the price on the invoice you sent me

Plussat: Staff was great

Miinukset: The bed was hard I woke up with a back ache so baf I could hardly get up flat pillows. N8 shampoo and conditioner

Plussat: The maids didn't come knocking to clean the room before checkout time like most places do.

Miinukset: Don't like not being able to re-enter the hotel from side exits and they have the front entrance locked so the staff has to let you in IF they see you at the door.

Plussat: The beds were comfortable, and the bedding seemed clean.

Miinukset: The carpet felt dirty. There were issues with the electricity in the room not working properly.

Plussat: nothing

Miinukset: I m about 100% sure this is not the hotel I had selected when reserving the room.1 I looked at swimming pool photos & this hotel did not have one. The elevator had chunks taken out of the floor. Entrance to hotel smelled! Breakfast was poor/machines b

Plussat: Free Breakfast !!!!

Miinukset: Wall heater was too loud when fan ran' but we turned it off.

Plussat: Streamlined process checking in and I did not have to wait for my room to be ready. I had everything I needed in my room and felt it was clean and tidy.

Miinukset: just one small thing, half of the lights in my room were not functional

Plussat: The staff was friendly but not too motivated.

Miinukset: Had to be moved to a different room because the bathroom was not cleaned. The second room the bathroom was dirty too. The room was not vaccumed either. Not sure if I would stay there again. Even with that price. Expect a clean room.

Plussat: The 1st room we were given the heat didnt work. The staff was very sorry and got me a different immediately no questions asked. Staff was great and room was clean and bed comfy.

Plussat: Close to my destination

Miinukset: Musty, damp, rusted luggage rack, cobwebs in room, dirt in corners, floor lamp without light bulb and switch, basketball size hole in wall, broken outlet cover. Holes in walls not repaired where shower bars were at one time removed.

Plussat: How close it was to everything

Miinukset: Online said check out was at noon and we had a housekeeper at our door by 11a

Miinukset: The mattress was equivalent to sleeping on a fold out sofa. There was no breakfast in the morning as the website had indicated, there was no hairdryer in the room as the staff on the phone had said there would be, rather they had to take on from another room! I wouldn't rate this a 3 out of 5, more like a 1.5 out of 5.

Plussat: Room was really cold and dirty. There was still someone else’s food in the fridge.

Plussat: Location was what I liked best.

Miinukset: The staff that I had to deal with should be fired. If they worked for me they would be. Rude,confrontational, and just flat out dishonest.

Plussat: I liked the cleaned beds and the tv worked.

Miinukset: There was usually no staff in site, facilities paid for were unavailable, and the room in the same hall as ours over flooded with water still running and staff said they didn't notice. It was hard to sleep as there was a loud strange saw-like noise in the middle of the night. The room had multiple open holes in the wall and the only saving grace was the clean beds and trash removal that showed staff existed somewhere.

Plussat: Availability

Miinukset: No

Plussat: Nothing at all pool was out of service n the rooms were small..

Miinukset: Pool was out of order n wasnt told this at time of check in. The HVAC heaters were so loud u couldn't hear the TV or anything over them. None of the fridges in all 3 of my rooms worked. Hair dryer didnt work. No microwave no breakfast smelled bad

Plussat: Staff was very friendly and helpful!

Miinukset: It didn't have continental breakfast like it showed on their website, there was dirty towels in my room, pool was closed and there wasn't a couch or chair in the room like all other king rooms! I will never stay there again!

Plussat: Was clean

Plussat: Room were very nice and clean.

Miinukset: No microwave, no tissues, didn't offer any complementary shampoo and conditioner. Back entrance door was broken and didn't lock. Was load with all the cars coming and going all night.

Plussat: Nice gentleman at the desk Andy. Very pleasant and polite.

Plussat: Convenient to where I was going.

Miinukset: Very dirty. Sticky floors in bathroom, sink stopper wouldn’t go down in the bathroom, someone’s socks by the bed, fridge was sitting in the hallway, and the room was smelly. Waffle iron and batter with no butter or syrup.

Miinukset: Outdated. No screens in windows. Definitely needs to be deep cleaned/updated. Breakfast items minimal, gone and not replenished

Plussat: Nothing good stood out other than it was a place to spend the night. The staff was helpful.

Miinukset: Hotel was under reconstruction. In poor shape. Room smelled musty. The bed spread had holes in it. The blankets were dusty. Room entry cards did not work.

Plussat: The only thing that I can say is that the bed was pretty comfortable.

Miinukset: There was no light switch for the bathroom. I was unable to turn of the cold water faucet in the bathtub. Only two of the four lights in the room worked. It took me using the room key 3 times to enter. The door wasn't shut when I 1st entered.

Plussat: Coffee being available

Miinukset: Elevator was broken the whole 6 days, had to climb 4 floors, had bed never made had to ask for restocking towels

Plussat: Great location

Miinukset: I think they charged me more than they were supposed to

Plussat: Good AC, huge parking spaces

Miinukset: Elevator broken, stained carpet, holes and stains in blankets, smoke smell, trash in the trashcan before we entered, broken or non-existent signs, insulation wrapped around the parking area columns, confusing entrance set-up

Plussat: The hotel had a covered area for our vehicle. The room was clean.

Miinukset: The person who checked us in was not welcoming. Her attire was not professional and her shirt had stains on it. The remote to the tv was missing; we asked twice for a replacement but never received it.

Plussat: Location was great.

Miinukset: Needs an update soon. I believe the room was clean but it smelled bad. No remotes for the TVs and I was in a suite.

Plussat: The breakfast

Miinukset: The staff was rude and they over charged me

Plussat: The customer service was always there when I need her, the cleaning lady always asking me if I need anything

Miinukset: Just the smell of the hallway, look like someone smoking

Miinukset: A.c. didn't work. Some doors didn't lock. Toilets didn't work.